La Quinta Inn & Suites by Wyndham Dallas - Wylie

The room was not clean, the hallway carpet was dirty, the ice machine was dirty and beeping. Breakfast was not good.

Need better pillows and the water pressure in shower needs to be better

Nice We stayed for a leisure trip.

I enjoyed my stay

Clean room and great staff

Very good

Had a great time needed a few things staff was very helpful. Will definitely come again.

We were in Rm. 107 and they were in Rm. 109.

Good

The only thing I would change is allowing customers to be able to add the cost of snacks to their room instead of having to pay separately.

Very good

The pool was dirty

Centrally located in regards to suburban Dallas. Towns like Plano and McKinney are close by.

Pool needed cleaning

Great customer service but we no no tv service and the air conditioning smell like mold . I told the front person but not fixed .Smells so bad we didn’t stay in all day long.

Not bad for price . Lady at counter was amazing . Think the need new maintenance people bc stuff just needed to be done that was easy …

The room was nice and the pillows where comfy The breakfast was not very good

Cold water

The faucet was loose & the toilet paper handed was loose.

Pool , breakfast

Close to basketball facility Pool , breakfast

It’s the second time we have stayed at this location. Great place to cool down when your A/C goes out at home

Not happy with the condition of the restroom was in. The shower glass door was almost coming off its track. Making it dangerous for people stepping into the shower.

The customer service was outstanding, and it was clear that the staff genuinely cared about their guests. The property was quiet, safe, and conveniently located, which made my trip even more enjoyable. I truly appreciate the excellent hospitality and attention to detail. I highly recommend this motel to anyone looking for a clean, comfortable, and affordable place to stay. I would gladly stay here again on my next visit. Thank you for making my trip such a pleasant experience!

The hotel was in a convenient location offering breakfast, a little shop where you could buy some amenities, and a nice pool with a “fire” pit. There was no hot tub and the pool was only an outdoor and I’m not sure if the fire pit worked, but that was okay for us. The pool was really nice and offered a 0° entry. The room was clean and had everything we need. Breakfast was sufficient.

The property was very convenient for our situation... The rooms were very clean nice towels in the bathroom microwave large refrigerator and the swimming pool was fantastic. Well except for no umbrellas in Texas Sun it was a bit of a challenge. We were awaken "EVERY" morning at 5:25 am....with slamming doors, stomping feet, chanting, ice machine, and it went on long enough to where you couldn't go back to sleep... We were moved up one floor the second night but the other three nights it was the same situation. I believe the hotel has people living there full-time...they're not concerned about the guests.

The property was very convenient for our situation... The rooms were very clean nice towels in the bathroom microwave large refrigerator and the swimming pool was fantastic. Well except for no umbrellas in Texas Sun it was a bit of a challenge. We were awaken "EVERY" morning at 5:25 am....with slamming doors, stomping feet, chanting, ice machine, and it went on long enough to where you couldn't go back to sleep... We were moved up one floor the second night but the other three nights it was the same situation. I believe the hotel has people living there full-time...they're not concerned about the guests.

Very good

Great place to stay as always.

I was there for funeral. So I didn’t get suitcase but the bag pack. I came in plane so they won’t allow shaving razor. I thought hotel should have that as complementary. Because I own hotel in Florida and we have all that stuff for guest if they forget something. But this hotel did not have that so I had buy from hotel store for like $7 that also ladies razor. That’s only thing I didn’t like about this hotel.

That’s only thing I didn’t like about this hotel.

Clean, no bad smells, shower was great. Pool closed too early.

Pool closed too early.

Enjoyed our stay.

Good place to stay but need lots of upgrades inside the hotel and breakfast setup and proper timing needed M-F 6 to 10am and 7 to 10:30am specially in summer time. Customer paying lots of money etc…….

Nothing.

Everything, especially the pool area. Nothing.

Clean and comfortable! Great place to stay!

Not a good experience

Plenty of parking, clean rooms, above and beyond staff.

Had trouble with room (door to room would hardly close and would be easy to get into). Front desk did not want to move to another safer room. Had to call corporate number (which was not much help either, they refer you back to hotel which management would not respond). When we showed the front desk they had other rooms we could book at their hotel they finally moved us to new room. Would not recommend due to poor management.

Location

Good

I reserved a handicap room with a handicap bathroom & it had a tub in it. I had asked for a walk-in shower, Not happy with this stay & will probably not be stay at La Quinta any time soon!

Location

The pool had slime. When standing in the pool, kids would slip and slide on the slime. I had to pull the kids out for fear of pollution and exposure to bacteria. The room had been cleaned, but I had to ask for toilet paper in the bathroom.

The pool had slime. When standing in the pool, kids would slip and slide on the slime. I had to pull the kids out for fear of pollution and exposure to bacteria. The room had been cleaned, but I had to ask for toilet paper in the bathroom.

Good

5 day stay, comfortable bed, spacious room, no complaints

The room was clean and the beds were comfortable. The AC worked nicely. Water pressure in shower was quite low. Breakfast was just ok. No fruit available. Well located for us.

Need to increase the pool cleaning schedule.

great

THE ROOM CONTAINED ODORS, THE BED HAD A BLACK SPORTS ALL OVER

Everything was perfect!

Very stressful and unpleasant experience staying here.

The overall experience wasn't pleasant.

This is a good hotel, I felt that the area was safe and food, grocery, and convenience stores were in good distance. Minor issues like my curtain rod missing so it closed kinda funky, and needing to put new cocking around the bottom of the shower were my only complaint. Staff from the front desk to the house keepers were friendly and helpful! I would definitely stay again. Breakfast was good and decent parking!

It was a short visit. My husband and I have an occasional Date night. We always make a point to stay here. Receptionist was very kind .

The staff could’ve been a little bit more friendlier

Phone in room did not work at all the two days we were there probably still broke. Office chair broke, the other chair had a slit in the cushion and padding was coming out. Hair dryer did not work either and they never gave me a replacement. I WILL NEVER STAY IN A LA QUinta AGAIN!!! They didnt help with the problem they just didnt care. scale of 1 to 10 Negative 9!!!!!!!!!!!!!

Our only problem was when it was time to leave per my mistake I thought checkout was noon. About 11:35 a man not sure if management or clean up crew knocked on door immediately said we have to leave now. I said we have until 12. He said rudely no you have to leave now. No are you ok how was your stay. I said we will be right out. He said no you need to leave right now. Or we will charge you again for the room. I was a little in shock with the lack of customer service. To put it clearly we travel all the time for softball and due to this man my family and I will never stay with la Quinta in Wylie again. Very rude and unprofessional. I told him this much.

Clean and comfortable

The breakfast was very thorough in terms of items offered. And of course, it included waffles in the shape of Texas

Waffle batter dispenser broken. Definitely needs some updating.

Everything was great. Friendly and helpful staff. Very clean and room was amazing

Our experience staying at this hotel was worst part of our trip. First there was a mix up on our reservations and the “trainee” check in person had no idea what he was doing and unable to help so he called the manager who was not only unwilling to accommodate but was very aggressive on the phone to point that he was yelling. Second the walls are very thin and you can hear the people three rooms down. Third, the pillows were hard as rocks and the best was that the toilet paper holder only had one arm attached to the wall and the other arm was on the shelf. They patched the holes and painted over it so you hand unroll the toilet paper like you’re in jail. If you can find another hotel, stay there!

Dirty bad sofa

Breakfast was ok.

It’s old sofas and dirty

The place was clean. The shower flow was on the weak side but the water was nice and hot. A jaccuzzi would have been nice to have. All in all a good stay for the price.

Breakfast is not that good. Not enough staffs on counter. There is scarcity.

Nothing stood out good or bad. We needed to use a wash rag to wedge in the shower door to keep it shut but, this was better than HI leaky shower door.

breakfast, staff

Overall the room needs to be completely remodeled. The shower had cracks that were just glued together. The headboards of the bed was peeling. Even though it's complementary breakfast it's the same thing everyday. The bedsheets had holes and the list goes on and on. Wouldn't recommend this place.

Our room was #302. The headboard was worn and flaking with black flecks of vinyl. We woke up with flecks of black specks in our hair and face. The shower pan either had mold or was badly chipped. I mentioned these items at checkout. The manager apologized but didn't seem genuine. For $150 per night, we expected less deferred maintenance.

Room was dirty and not clean. Plus I couldn’t get my money back

Shower heads are dirty and you can see the lime buildup and doesn’t put out full strength of water pressure. The room I had had to fight with front desk to get a properly working tv and the bathroom door took all your strength to get it to open and shut due to dragging on the floor

We had to move rooms first night because the shower head didn’t work. They were also missing a door handle on the bathroom door. Also there was no ledge of any kind in the showers to put your shampoo or soap on. Had to put the bar of soap they gave us on the ground with anything else you needed. A few people were traveling with us also had very low water pressure and shower problems.

This property was very run down. All the furniture was in desperate need of replacing. Strong bleach smell when we arrived. Red flag. Trash all over the room and an empty food container left tucked under our bed with old food still in it. Talked to the GM but he did not offer a discount or refund, he just simply asked if I wanted to stay or not. Would not recommend.

First night the room was dirty. They did clean up the room between nights. Breakfast was adequate only

The staff are professionals.

Clean and spacious room. Breakfast coffee is delicious. Welcoming staff.

People drinking and tailgating in the parking lot until 2 AM

Parking was great

Our experience was great all around

Shower in my room was not working completely full water pressure and when mentioned to front desk was told if maintenance showed up they would get it fixed

Yes

I would like to say, my stay was good everyone was nice.

Tthe room we were given had an A/C unit that was broken. It was only blowing out of 2/3 of the capacity as fans inside the machine were broken and the temp wouldn’t go below 72 (on a humid night) when it normally can get to 60 in those rooms. Around 7 pm we contacted the front desk about leaving and getting a refund and they said for us to wait as they were going to send someone out. About 2 hrs later they had someone there and they replaced the entire unit and immediately the room cooled down. This was about 10:30 pm by the time the repair men left. 10:30 pm. $170 for a night where I didn’t get to relax until 10:30 pm. Called the manager the next business day about getting a free night due to the incident and they said “we stayed, so we can’t give you anything.” The issue I have is my wife and I attempted to get a refund and leave earlier in the night and they told us they couldn’t do that yet the manager said that because we stayed, they can’t honor a free night due to the issue we had. This is not ok. They lost a loyal customer from this. Don’t treat your customers like this.

The room was clean. There was plenty of parking and it was free. The staff were courteous and helpful.

Breakfast spread and variety can be improved. Staff not willing to deliver toiletries to room, insisted we had to pick up from reception. Insects got into room which frightened my wife and I had to spend time catching insects and pacifying.

Rooms were clean and housekeeping was done promptly. In terms of safety, for the most part was pretty safe but the side doors were left unlocked (did not need a key card to enter) for most of the day not sure about night. If I was on the ground floor, I would definitely be a little uncomfortable. Overall, a good affordable stay!

We stayed at la Quinta for ten days in Wylie, TX. Our room was immaculately cleaned each day. The breakfasts were good especially the waffles and biscuits and gravy. All of the st

For the most part, the Hotel was quiet and that was appreciated at night. Breakfast was the typical LaQuinta fare. The biggest issue was the bathroom. Not real clean, door would close completely and the sink would barely drain. When sliding the shower door part of the rubber gasket was gone and it would slam against the stop. And the soap dish was completely missing so there was no place to put the soap while showering. Surely this had been noticed before but obviously ignored. The lobby and all was nice but the room was definitely not anything like the photos showed. Wishing I had spent a few dollars extra and tried next door. Won't be doing this one again!

Bed was very comfortable, walk-in shower was great, everything clean, great service.

Very good

Clean room

Clean room and great price

Property was neat and tidy. Brought our 10# doggo, he felt right at home. We will stay again

Internet wasn’t as fast as I’m used to but it did what it needed to for the days we stayed there. The people next door were extremely loud dusting the night but we put headphones in and crashed due to exhaustion. Nice property but the walls are clearly thin.

Clean room. Seemed safe too.

Breakfast was great and fresh. Certain thing work such as ice machine but it wasn’t a dealbreaker or anything like that. Nice area and clean room great for money. Will definitely stay here again

It is a nice clean hotel with friendly staff. Only downside was that there is only one elevator.

Everything was great

Low water pressure, dirty carpet

The next day on the 3-26-26 I arrived back at the motel and used the elevator to go to the 4 th floor and there where 3 police in the hallway. What kind of business is this? I will never stay there again and I should get a refund.

Air conditioner was not adjustable, and the room was warmer than was comfortable.

The property is great. The room was clean and comfortable. I will definitely stay here again.

You can hear everything happening in the rooms next to you. TV, conversations, you get the idea. Staff was ok, nothing stood out. Beds not very comfortable, a bit hard for me but others might like. It was fine but not up to par with other La Quintas I have stayed at.

Great stay

Dated hotel that smelled funny and wasn’t very clean, terrible breakfast and staff was never at the desk.

The room was surprisingly crappy! The bathroom door didn’t shut.

Yes

I will never stay at this establishment again. It was not a great experience. I had to exchange rooms to get free Internet service only to get to the new room and still not have Internet service. So I had to switch motels which I had already paid for a few days at this motel. So never again thanks.

I felt uncomfortable, the whole time un clean and something smell bad

Room was very clean. Breakfast was very good and the breakfast area was kept spotless The front desk employee at check in and check out was very helpful and friendly.

The room and lobby area was very clean, staff was friendly, shuttle bus drivers were friendly. One of the best La Quinta's I've stayed in. They were able to accommodate me during the ice storm with a late check out. Then flight was cancelled and I had to book for another night and they picked me up from the airport after turning in rental car. Friendly and professional staff. Comfortable beds.

Certain lights didn't work, certain plugs

Room was really nice and clean.

The headboard was damaged, the bathroom door had to be shoved to be closed. The breakfast was subpar compared to other hotel stays I’ve had. And the parking lot was not prepared or taken of for the winter storm that came in. It was full of ice at the entrance.