Days Inn & Suites by Wyndham Webster NASA-ClearLake-Houston

They don’t provide free breakfast

No live person to check in. Was a virtual person. Could not get towels that was needed. No pool towels. Breakfast was a package of 3 little donuts and coffee, no fruit, cereal, toast or juice and no water. This is not breakfast. And to pay over $120 per night for room and no help is ridiculous. Highly disappointed.

This hotel is almost perfect. The only thing that was missing was a hot breakfast and an elevator, other than that everything was good.

The room was prefect. When we first arrived to our room there was a crab on our bed…. I have never seen towels configure in to animals… so adorable

There was no one on site to help. I checked in and addressed my issues with an agent on a kiosk whom couldn’t resolve. There was no breakfast, all they had was coffee and granola bar. Very disappointed since one of my must haves is breakfast at a hotel. Once in room the iron board was broken and since iron was attached to the board I had to drag it with me to a near outlet to be able to iron my clothes.

For coffee lover no sugar in the room. Not enough shampoo and conditioner in the bathroom… In breakfast room. There is only coffee and some packed chocolate donuts and protein bars. No fruits..

Bathtub drain was not glued or caulked. Went to open the drain cover and inside the drain was grimy and black. The room smelled bad at check in. The next morning, the room attendant used a lot of Pine Sol and it was burning my lungs. On the receipt was the time for "breakfast." It read 7am-11am "Grab-n-go breakfast." 😳 Never heard of that before. Found out it is just coffee, tea, granola bar, and 3-pak store brand donut gems. 😳😳 On Hotels.com booking it said that breakfast was provided. After I booked the room, it read continental breakfast was provided. Then, on my receipt at the hotel it was Grab-n-go. It struck me odd that there was a room service menu in the room. Room service? They're giving a granola bar and coffee. Where are they making your food for room service? Not a good experience. I told the guy in the TV at the kiosk that we were very displeased and that we would not be staying our second night. He didn't seem apologetic or even try to keep our business. I'm guessing they're getting used to disappointing people. Unfortunate.

Convenience and great staff The air conditioner was not working right

Clean rooms, cold a/c friendly staff. Awesome stay will definitely be back when in town!

The property location was decent I have what I believe to be bed bug bites since they appeared that night and got worse. I left on July 4 which would have been the 3rd because of this. The hotel did not provide any refund. I had to get a different hotel for that day which was expensive. I noticed there was a musty smell along with the cleaning solution scent. This is due to bed bugs.

Room smelt awful, water smelt like mildew. I feel like I need a need a new shower after the shower I took at the hotel. So bad. So disappointed.

It’s not a bad place for a one night quick stay. I didn’t care for the video check in process. It seems impersonal and cheep.

none

Beautiful pool

Easy in No person to person, check in and out was a kiosk ALSO NO BREAKFAST JUST PACKAGED DONUTS

All was fine.

The room was nice and cold. The beds were very comfortable!!

First thing was there was no human in the lobby, I had to talk to a Kiosk. Se could not answer a question. We asked for extra towels and she said they were in a locker in the entry...nothing there, then she said we would have towels in the morning......no towels ever made it to us. I couldn't take a shower in the morning cause the shower was at a trickle! Days Inn.....never again! Wyndham used to mean good and now it's name is associated with cheap run down hotels.

I picked this place because it said it had breakfast however there was no breakfast, a small pack of donuts, and coffee is all. No juice, no cereal, nothing like other hotels saying breakfast. It was a disappointment.

The room was nice. Bed comfortable Several things. No front desk personnel. All communication is done through a kiosk. I had to replace my room key card twice. The toilet was made for small. Really shallow and low to the floor. It was raining and my floor would get wet from water coming up from underneath the floor.

It was a nice stay

Parking safe,air conditioning is too hot,and the room is more different in the picture

Very comfortable and affordable

I think it would be better if there was someone in the lobby to check in.

Every thing was acceptable. No issues.

Clock had buzzing noise and I had to unplug it. TV remote control didn't work. The shower valve was bad and I couldn't adjust temperature (it was supper hot and couldn't get it cooler) Room had a bad cat urine smell (my daughter had the room next door and also had the smell and she says it was more like ammonia smell) No breakfast No one at front counter (kiosk for check in and check out)

I had problem after problem! First, there are no employees at the front desk. You talk to a kiosk which has slow internet and the check in process took about 20 mins. I stayed for 2 nights and the on the first night I was asked to change rooms 10 mins after unpacking all of my stuff because of a sewer problem. No big deal, things happen. On the 2nd night, I was charged more for a smaller room. I requested a non-smoking room but it smelled like smoke. The hot water didnt work so i had to take a room temp shower, the hair dryer didnt work, the internet didnt work, the pool was closed for "maintenance", the TV didnt work. I ended up going to a different hotel because I couldn't work without internet. I checked out at 4:30 and they only refunded me for half, even though I was there for a few hours and had nothing but problems! Do not stay here

The location to my event was exceptional. The room was cozy and clean. There wasn’t any breakfast as advertised. There were granola bars, a coffee maker without pots, and an empty refrigerator. It stated breakfast needed at 11. There wasn’t anything nor any remnants of breakfast at 9:45am.

No staff just a kiosk with a lady from India remotely checking you in. The place has no security and is in a sketchy neighborhood with people wandering the streets yelling at themselves. They could walk in and access your room at any time.

This was a great experience, located near 45, within driving distance to the mall and restaurants, quiet and rooms are very clean!

The cleaning lady and the older gentleman that works there. Not a live person for check in. Was unable to reach staff by their phone. Unable to have extra towels or blankets. I was told by the younger man that worked there we couldn’t have extra due to the tariffs that are in place and people stealing. Not everyone in my group liked it cooler in the room like I did to sleep. This young man was not friendly. I felt racially profiled by him. If he has a problem with the tariffs then he should take that up with the president not me. I have never been refused extra linen at a hotel. I went and purchased towels and 2 blankets for everyone to be comfortable. The washing machines and product machines were terrible to work. It took 6 dollars to dry one load of clothes. This place is very cheap.

The room was very clean, the coffee pot area had coffee, but no sugar, and cream there. Had to go to the front for that. The air works great!

The rooms were really clean. The bed was super comfortable! The A/C is one of the older units you would see back in the day, but it does a great job of cooling the room. My only gripe was that it wouldn’t stay on continuously ( even when it wasn’t set on auto), so when it would cut off, you could hear all of the nearby traffic. Overall, it was a good stay. Just adjust your expectations.

The Bathroom was small. There was no elevator. My heat didn't work, and there was no cart to transport our belongings.

Proximity to my sister home Shower very hot water…need adjustment…no hot breakfast.. talking to receptionist on screen…

This was right by the hospital. Which is good when you have to be there early. The staff were excellent. I was a little surprised with the virtual check in.

Could do better on their continental breakfast

My stay was great! The room was big and clean. The bed and pillows were comfy. The shower was hot. My only complaint is that here’s not a person at the front desk. There’s a virtual kiosk for check in and check out. I don’t know that I would have felt comfortable getting to the hotel late or if I needed something because there’s not an actual person overseeing things. That said, the kiosk was fine. The check in lady and check out man made it simple enough. I think it took a little longer than it normally is in-person but it was all fine. Otherwise my stay was excellent. I liked that they sent a text in the morning asking what time I was planning to leave and can even pay a small fee to extend check out. I will stay there again.

* Continental breakfast that was advertised was only pre-packages granola bars and pre-packaged mini donuts. * Virtual check-in only, which was extremely loud and my contact email stayed on the screen where others could see it. * Low toilet - the seat was only 1 foot off the ground which is very challenging to get up from. * Air conditioning inconsistent, we couldn’t get the A/C fan to stay on, which is important in Houston * No in-person assistance whatsoever * No hot water for shower

The room was non-smoking and I could tell that it was. Thank you so much!

Very good service

The room was in really good condition. However, I did not see a single staff member of the entire time I was there.

Easy check in, clean room, convenient location. Would stay here again

Hot water was almost non existent didnt feel good to take a shower with almost completely cold water. No staff to answer the phone to fix the issue. Room was clean and nice

Convenience to what I was there to do

Check in system still not efficient now, but the front desk guy helped, made working. The location is good. Room is clean and comfortable. The breakfast is too bad, only cafe and two kind of bars in there. Nothing else.

They had a very nice jacuzzi tub I stayed 3 nights here. Normally housekeeping comes by and does quick walk through grabs trash and makes bed. Unless you put do not disturb sign out. So for 3 days I had no new towels or wash clothes. I had to wash my towels after 2nd night. 3 day I was little upset. My wife seeing I was getting upset walke to ok if I cry and requested new towels. They have tv monitor when you walk in. No on duty staff.. plus in fine print after manager shows me. 100$ deposit. Does not bother me but they need to make sure customer understands they..now granted staff was super nice. Just a little forgotten about I felt!

No Hot Breakfast

I was really disappointed with our stay here, especially considering the price. The bed sheets were in very poor condition—rough and didn't feel fresh at all. To make matters worse, the "continental breakfast" was extremely underwhelming and poor quality. It definitely didn't feel like a value-for-money experience. I wouldn't recommend staying here until they improve their standards.

I loved that they have an indoor pool. There was convenient access to my room, which was wonderfully spacious, and super clean. I liked that the mini fridge had a proper freezer, with separate doors. It felt a little odd to have the desk clerk be not physically present, but virtual by video within a kiosk… but I’m guessing that’s done to keep them safe. I wish there could’ve been also muffins or danishes for the grab & go breakfast, but there were only packaged mini doughnuts and granola bars.

Staff is courteous and nice , clean room

The room was very clean, the staff was amazing. After checking in after a long unexpected day four hours away from home. The staff accommodated my needs providing a first floor room and gave me water and snacks. The manager was amazing.

Bed and bedding Sadly the rooms smell terrible

This place is a joke. No onsite or front desk attendant. The breakfast was granola bars. I reserved with one credit card and my partner used another when we got there. Even after We confirmed with the person on the TV screen in probably India (no on site attendant) the correct card to use he botched it up and ended up overdrafting my account

Check in was done on line as recommended. Then the attendant was by remote, interacting on a screen. He asked for the same check in information again. What's the point. Very impersonal and frustrating. They should go back to live attendants asap and fix their online check in service so it actually works.

The room was clean, the staff was on computer based but he approached us kind. The room is great for 4 people. We love the LED mirror

Only cake! That

Air conditioning was cold as hell worked.Real.Good bed is soft.Pillows are soft. Restumes could use a little help.The tub.

The Breakfast

The bed is so comfortable and the bathtub is amazing Asked for an extra pillow and did not receive it

The lobby was staffed by a remote worker. The room was clean. The bed was large. It was cheap. There was only granola bars and donuts for breakfast. The pool was warm.

I like that it was a lot of space and good staff That the WiFi wasn’t good

good location resonable cost

The beds are super comfortable. Slept like a baby

All good

Ai check inn

Great location! No elevators for upstairs, but there were only two floors. Room was very clean and the motel location was in a quiet area.

Check out was simple, we were told to just leave the key in the room.

"Breakfast" was non existent, so weird checking in with no human contact, and checking out with a text felt, disconnected.

It was fine

Very low quality compared to what was advertised, pool shutdown breakfast options limited. Pricing was too high for what the amenities were could have stayed in much nicer place for the cost.

The room was very clean

amazing

Close to restaurants

the granola bars, yogurt and drinks.

Our room smelled like cat urine, REALLY REALLY badly. When I complained to the employee on the screen she said she would mention it to the manager. The manager came with frebreeze. They never checked back in. On top of that smell, the AC smelled like mold and the bathroom had molded spots too. We killed a cockroach that ran across the desk my kid was eating at. The light outside the window flashed on and off all night like a strobe. They made a face the next day when we asked them to fix it. The pool was too cold to swim in, so we couldn’t even do that. The breakfast was just a granola bar and yogurt. I wouldn’t stay there again, it wasn’t even that affordable to justify the uncomfortable stay.

Great stay, super clean room, thanks.

Visited for the pool. Was never able to find it.

Justin on the kiosk helped out on the checkin and extended check out. The only thing I didnt appreciate was when I was in the shower and someone banged on my door. I didnt answer because obvious reasons and they used a key to open the door. I had the extra inside lock on the door thank god so they couldnt open all the way. I had the room for 3 nights and this happened on the 2nd day. I figured it was housekeeping but it did annoy and scared me.They dont have an elevator for the second floor.

It’s OK

Great location

The staff was very friendly. But there no good food options in walking distance. You can hear all the noise outside the room and a lot of little black bugs. It was okay for one night.

Nice property

It is in a safe location and plenty of parking .

Great place to visit

Asked for a king bed and got a Queen. Old shower curtains. Breakfast items are activist yogurt, oj, coffee and granola bars - that’s it! Requires a cash deposit and had to wait for them to check the room out to receive the 100.00 cash deposit back and the same for the people checking in after us. Very dated. There was a cricket in our room that kept us awake. Under the bed. We selected this place for a 3 day stay to be close to the hospital for surgery. Had we known we would have gone elsewhere but we were already there. Would not recommend.

They were very nice at check in. It is a motel type stay, but the cleanest I’ve ever stayed in. No odd smells nor stains. Everything clean and in good condition. I would definitely recommend a stay here. I did not check out the pool area.

Good

The room was very quiet.

The room was nice and clean. The shower was my only issue. The tub was very skinny and the towels were small and thin.

Property was okay. Staff was nice. Room was okay had to put 100$ cash deposit that I was unaware of really inconvenient. Breakfast was very limited granola bar and white packaged donuts. Staff was nice. Stayed only one night but Wont be staying again.

The room was very big and had so much space for everything I needed. I really loved the little kitchen type area and all the counter space and mirrors for getting ready when needed. The bed was really comfortable and I am a very picky sleeper when it comes to beds. Easy check in and out. Very quiet area and no trouble.

Toilet didn't flush, shower didn't work

The property was fine

Stayed on ground level. It was nice to have outside access for luggage transfer. Also enjoyed the ceiling fan. Very nice for hot humid days and nights.

Property was dated. Loose towel holders, older carpet and tiles, etc. Staff and check in were great. Property was clean. Good value for money.

Everything was as it was supposed to be

I have no idea what the rooms look like, they close their lobby at 11:00 PM, our travel was delayed and we arrived after that. No staff on call, I tried calling the front desk 3 times. I had to find an alternate hotel for the first night. I planned to stay for the next night to finish out our booking, but found out that they had cancelled our reservation. Since they cancelled, I expected a refund, but I am still fighting with Expedia because they claim that they cannot reach hotel staff to authorize the refund.

I was excited to use the indoor pool, but it didn't look as welcoming as I anticipated. Maybe some updates and some fresh paint would brighten it up

Poor breakfast

Basic good room. Good location.

Although the property is conveniently located, the bathrooms are pretty gross and the air conditioners don’t work well

It didn't feel clean.

Our stay was good. Room was clean, bed was very comfortable. But I rented the room their because it had a pool. But they had closed the pool the night before. This was false advertisement. My granddaughter was looking forward to swimming. Should have given a partial refund.

Also ppl coming in all times during the night. That wasn’t the hotel’s fault but it was hard to get sleep.

Staff was very friendly and helpful. Bed was very comfortable. Only things was water pressure in shower was low and the water was warm never really got hot

This was a spring break trip for my son, mom and myself. Overall we were pleased with the room.

The room is okay. I wish breakfast is better if we pay over $ 100 per night.

Roaches and area was dark in the back with flickering lights in the hallway felt unsafe for a female.

Got to site at 5 pm check in was 3 pm was in able to check in until 8pm no compensation for the complete inconvenience

Rooms where good , public exterior and interior was rough and dato

Nice quiet, comfortable stay. Friendly and helpful staff. Breakfast choices were adequate, but more limited than I expected just coming from a Motel 6 which is also Wyndham.

The night shift personal was very rude. The irons were not up date. I ask for 2 different irons before getting one that worked properly. I purchased this room because the advertisement mentioned it had a jacuzzi in the room. But, when I got in the room the jacuzzi didn't work. When I brought it to their attention, they had told me that they had ask all the third party affiliates not to advertise they had one because the jacuzzi's were not working. But, they advertised this at their front desk.

My boyfriend and I were going on a day cruise from Kemah and decided to stay the night. The front desk was very friendly and helpful. Our room had a jetted tub which was very nice except the water wouldn't stay in, had to plug it with a wash cloth. We slept in and missed breakfast but went for a swim in the heated pool and it was nice. Overall it was a great stay, I would recommend it if you're in the area 🙂

Needed a hotel room close to the hospital since we were coming from out of town. It was right next door and the staff was very nice. Room was amazing. Will definitely book there for our next trip.

Convenient location, great staff!

Comfortable bed, nice linens, towels, good room temperature, clean room, helpful courteous staff Tub bottom stained, just warm shower temperature. Plenty of electrical outlets. Opening microwave door turns magnetron on for a few seconds which is a radiation hazard. Supplied appliances that I used were functional.

Very clean and simple efficient hotel. No frills but I dont need anything other than clean and quiet. You get both here.

Easy late booking and check in

Nice