Candlewood Suites Houston Space Center – Webster
About Candlewood Suites Houston Space Center – Webster
Comfortable Accommodations Candlewood Suites Houston Space Center - Webster in Webster offers spacious rooms with kitchenettes, private bathrooms, and sofa beds. Guests appreciate the room cleanliness and size. Exceptional Facilities The hotel features a fitness center, seasonal outdoor swimming pool, and free WiFi. Additional amenities include a elevator, 24-hour front desk, family rooms, and room service. Convenient Location Located 3.1 mi from Space Center Houston and 11 mi from William P. Hobby Airport, the hotel is near attractions such as the Houston Zoo and Houston Museum of Natural Science.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Breakfast available
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. While the location is frequently praised, cleanliness and breakfast options are consistently criticized.
- Convenient location
- Friendly and helpful staff
- Lack of cleanliness
- Poor breakfast options
- 1/5
There was no “grab n go breakfast”, as advertised on Expedia. No dish soap. No extra linens for pull out bed in room. Staff was standoffish not kind, nor helpful. I was checked in while she remained on a personal phone call entire time. Even though I’m on a walker from surgery, she put us in the most furtherest room on our floor. Phone in room broke. No paper towels in room. Truly disappointed.
- 5/5
This property in Webster, Texas was amazing. The staff was very friendly and the rate was so good. The rooms were absolutely exceptional. They were clean. There was so many places to eat around this little town and it was just so great. The rooms are comfortable and absolutely wonderful. I loved it at this place. I absolutely love this property 100% everybody was amazing
- 5/5
This property in Webster, Texas was amazing. The staff was very friendly and the rate was so good. The rooms were absolutely exceptional. They were clean. There was so many places to eat around this little town and it was just so great. The rooms are comfortable and absolutely wonderful. I loved it at this place. I absolutely love this property 100% everybody was amazing
- 4/5
They need automatic front doors
- 4.5/5
Very clean and well maintained Miscommunication issues
- 4.5/5
Very clean and well maintained Miscommunication issues
- 3/5
Pleasant
- 5/5
Very nice place
- 5/5
Great experience and friendly staff
- 2/5
The first room they gave me had small roaches crawling everywhere
- 5/5
Everyone was nice, friendly and helpful
- 5/5
The entire staff was excellent from the front desk to all the house keeping employees.
- 2.5/5
Pet friendly Air didn’t work & the elevator kept getting stuck
- 2.5/5
Pet friendly Air didn’t work & the elevator kept getting stuck
- 5/5
Everything was great but the front doors were hard to open. They need automatic doors.
- 5/5
Desk agents were great. I had an issue after booking. They handled it within 30 mins. I was very upset about it and their calming energy kept me calm. 👏 👏 👏
- 3.5/5
Good
- 5/5
The front desk experience was fast for check-un N/A
- 5/5
The front desk experience was fast for check-un N/A
- 5/5
Was a great experience they really helped us out of a bind the hotel we booked canceled our reservation we came into town 3am. So greatful the only issue was the elevator was messing up alot. But other than that everything was great
- 5/5
Great place to stay!
- 1/5
Very unhappy , terrible customer service
- 1/5
1/5 – Checked in after car theft in Galveston, no phone or cards. Room phone dead. Owner demanded payment before noon Sunday despite crisis. Staff monitors cameras remotely and seemed scared. Was kicked out of lobby at 10pm Monday while waiting on emergency funds with my dog. "Under New Management" is misleading.
- 4/5
I loved having a full (minus an oven - but we didn't need it) kitchen. The bed was very comfortable and there were plenty of pillows. What I didn't love was having to go all the way to the last room down the hall on the 2nd floor with crutches. Between the highway noise, the people who let their children run across the floor above us most of the weekend, and the people who decided to have a full-on loud conversation literally outside our door at 7am, I found the room too noisy. The TV only plays regular TV channels and the guide doesn't tell you whats on, just the name of the station. It's past time to upgrade to smart TVs. For us, the location was great. Escalante's (about a block away) has great fajitas and Snooze (across the street) is a wonderful place for brunch and a great Bloody Mary!
- 5/5
My stay was amazing. The staff was extra helpful and I will definitely be back to stay at Candlewood. The only thing is I wish they had more of the luggage cart holders. Other than that everything was amazing 👏
- 5/5
Excellent staff clean an very complete room The bed frame made a lot of noise like a loose spring room 326
- 5/5
Excellent staff clean an very complete room The bed frame made a lot of noise like a loose spring room 326
- 2/5
Front desk person did a good job by bringing the towels to control the water leakage.
- 3/5
Pleasant
- 5/5
Nothing
- 5/5
Great place to stay. Will definitely stay again.
- 4/5
It was nice N/A
- 4/5
It was nice N/A
- 3/5
Good stay. I did ask for a later check out but housekeeping still tried to come in before then. The sound proofing here is very minimal.
- 5/5
The location was nice across the freeway from the mall The drainage in the tub was slow
- 2/5
Yes
- 4/5
The room was clean. Should put more toilet paper in the room along with full Klenex. The door locks were good too. The parking lot clean as well as the front desk. The doors were not automatic so it was difficult to push luggage cases inside and out. My sister and I saw a large roach approaching the elevator when we were getting out of it on our third day. I told the staff and she was horrified. There was a homeless woman hanging out on the property for two days, she was getting coffee and approached us one day but I am not sure what she wanted. There was construction of a water hydrant too at night by the city of Webster.
- 1/5
It was okay had to leave a day earlier than we were supposed to because the people next to us kept banging on the wall and front desk staff didn’t do nothing so our family left a day early. No breakfast like website said. Probably won’t be back
- 4/5
Clean room