Super 8 by Wyndham Universal City

Maybe because of the old property the cleaning people might not be able to do much about the cleaning. The room matches as per the price. But can you change the A/C unit as it’s making much more noise and it’s much more disturbing.

It was clean but badly maintained as far as repairing the bathtub. There was also no tissues in the tissue box and no hangers, not one, in the closet. The main light flickered on and off couple of times.

For a motel it was clean, quiet , reasonably priced , and housekeeping daily

The front desk person was super sweet. The room was totally run down. The sheets on the first bed had paint on them, second bed sheets had holes. The room was hot and the AC took forever to cool, the toilet ran all night, the restroom door was barely holding on, the bathtub was cracked and incredibly old, the towels were stained.

Coffee makers should be in the rooms, have everything but coffee makers. More food in vending machines

My only complaint is the condition of the bathroom , tub needs resurfaced bad as well as caulked or sealed around the floor and tub . Very dirty nasty and old looking . Water pressure and heat was excellent but tub didn’t drain properly so that was disgusting. Beds comfy , we did have a dirty pillow case and towels stained with dirt or something.

Room was dirty and in disrepair. Bathroom sink was plugged, bathtub floor was sticky, shower walls had past guests hair suck to them. Air conditioner worked but very noisy. There were roaches and had concerns would get into my luggage. I had two nights remaining and decided to move to another hotel for those nights.

Other than not being able to shut the door properly. It served its purpose.

Quite

the staff was amazing the roachs but not because it was dirty it was a clean hotel

The sheets had stains on them. The shower was really dirty. Getting dropped off and the guy kept asking if all the people were staying in the room. He kept saying it is only for 3 people. Yes, I booked for only 3 people. Yes, only 3 people were in the room.

Everything was great!!

It was clean and surprisingly quiet. The only real problem I had was with the state of the tub surround; chipped and cracked, very unattractive.

Nice place

I was able to book last minute and it cost me under 100 dollars. No craziness at night, very respectful staff and located next to all the local companies.

Easy to get to rt off the freder rd. Parking very well lit safe environment no drug dealers on property very safe. N/A

It served its purpose. More like an apartment complex.

They have free ice!

I can recommend this place; it's quiet and peaceful, perfect for an uninterrupted night's sleep after a long day. It's close to Rhandolp Air Force Base.

My tub had a permanent stain. No breakfast. Microwave was rusty.

No coffee, No hair dryer. Beds were so high a step stool was needed. Bathtub had the sprayed on finish crumbling off. It was so nasty I wouldn't get in it for a shower. Blood-looking stain on the bedspread.

Great stay! Room was excellently cleaned as were the sheets, thank you.

Blankets and sheets were dirty, plumbing back up…. Very dirty hotel

There was no breakfast! Only instant coffee and juice machines, which were inedible and horrible. The king sized bed was 4 feet high! I’m 6’2” and had to climb up get in and hop down to exit the bed. The mattress was very soft, but still comfortable. The sheets were clean but the bed cover was stained and had a couple of burn (cigarette?) holes in it. Mini fridge and microwave both worked, but no coffee maker in the room. While this was a no smoking room (as were adjoining rooms), there was intermittent cigarette smoke Oder from time to time. Overall, I was satisfied due to the price per night, but a few minor improvements would definitely help. I will most likely return. Replace the stained and burned comforter/bed cover. Put a small coffee maker in each room. Make a continental breakfast available. Ditch the instant coffee and juice makers!

It was cheap but not THAT cheap It's so run down... 409 was prettt bad shape....very low standards there

Worth the money

Good location The beds where the extremely high probably 30-36”. We had to use the chairs to get in the beds barely butt high none of the sub ports worked and one of the regular outlets didn’t work. The room was clean and not musty smelling. The linens were clean but old. It was a bare bones lodging seemed safe and was quiet

The room was nasty. We didn't even take a shower due to the bathtub being so caked up with brown soap scum. The floor was so dirty, we wore our shoes the entire time. The sheets smelled like body odor. There was no breakfast and no coffee maker.

Its very clean and a convenient location for me.

This is our third stay at this motel since March as we have family very close to it every thing is always up to our expectations and we will be staying there again towards the end of the month. Still wish the beds were lower cause I need help getting in, but they’re so comfortable it’s worth it!!!!

No comments

There is mold in the rooms. The bath tub was broken. Rust everywhere. The towels and bed sheets all dirty. The picture frames dusty. There wasn’t any toilet paper. People were loud outside our room as if they were having a party in the parking lot.

The bathtub was stained and in poor condition. Cracked and peeling porcelain. The bedspread had burn holes.

El cuarto estaba muy limpio, se sintio tranquilo el lugar

No comment

As soon as I’ve entered the room saw the flies inside and the microwave and fridge are broke. The restrooms are horrible

They changed the price daily

The bedsheets were torn and there was dust in the corners of the room as if it was not cleaned and the washroom was dirty

We got there and ended up needing another room and they found one next to each other and gave us the same discounted price we had booked which is not a regular thing to do for most places. Very friendly, courteous and helpful and definitely stay there again and again.

Limpio y cómodo

The room could have been cleaner. There were roaches crawling in the restroom & the bathtub had a stain in it. Upon checkout I let the guy at the desk know about the issues and he acted as if it was normal. Also the A/C was not working properly..

Distance Outdated bathrooms, tubs were pretty rough and old .

it was comfortable and check in was very fast

Tub Dirty and paint peel off Floor dirty and sticky We asked manager a room Change and He Said other rooms were Worst

Muy comodo y buen trato el personal

Location is convenient and staff was nice. A/c didn't work properly, room was semi-clean and had a musty odor.

Clean rooms, parking

clean , great and relaxing

Clean room and great lighting.

The staff was friendly and very helpful.

Room was clean. Air conditioner was noisy and door to bathroom did not fully close.

Surprisingly nice super 8! Rooms were very clean and larger than expected. Staff was very friendly and helpful as well. Very well maintained property

The overall look of the bathroom was not presentable...it was clean but looked unappealing. the property was quiet which was good

Clean room. Needed at 2 more towels.

Bathtub was bad

No breakfast, ac didn’t work, room was hot

Great customer service. Hotel was so nice and the beds so comfortable. We will be coming back.

We walked into room 715 and it smelled like something had died in there. The sheets were yellow and smelled like they were washed in water alone "IF" they were even washed. The floor was sticky and the AC unit took a while to cool.

It doesn't look anything like the pictures. Maybe 10 years ago. There was a very obvious hole in my blanket. You could see it as soon as you walked in so the staff couldn't have just missed it.

Terrible receptionist. Wasn’t helpful at all, DO NOT RECOMMEND

It was right next to my house, so my mother didn’t have to travel far. It was filled with day laborers and out of town workers. Guys standing around everywhere drinking and smoking. My mother had to wear her crocs in the bathtub to shower because the tub was stained and paint stripping off. The floor was separating. Mini fridge and microwave were dirty. The lights above the bed were missing the light bulbs. My mother had the Do Not Disturb sign on the door and when I dropped her off, they’d gone in her room and cleaned anyway.

The hotel is just fine. The room was clean with every amenity listed on the website. The pool is really nice and even accommodates those needing a "lift" to get in the water. The office manager is very nice and accommodating. Plenty of parking near each room. The Wi-Fi was fast and easy to access. And, even with the large number of guests, its quiet, clean, and it was a very pleasant stay.

Your people could be a little more friendly. They need lots of up date on the rooms. Not clean enough. Your sheets need to be clean with bleach or something to look more clean or just replace them with new one. There's little things you can do to make it look better and feel better for your customers. I wrote comments on the first line. This place could be great with more improvement with appearance on outside and inside. I hope the next time I come thru I see a better looking hotel.

It's an old property, which is probably why the rooms were so cheap! They could do a little bit of upgrades like the caulking around the tubs and toilets

Great

El refri estaba dañado ,la televisión el control no cervia

No breakfast

I witnessed people walking the parking lot pulling on doors in an atempt to make entry & possibly rob possessions. I brought this to the hotel staffs attention, but nothing was done. The room itself had issues of its own. Bedding/Sheets riddled with stains & a dirty restroom.

The rooms were dirty. The bathtub was dirty so I asked for a refund and will not stay there. I do not recommend anyone.

Pool was nice. Rooms comfortable

Stayed several times. Nice place for money. Clean, pool never open though, always locked, and it was in 80's-90's most of the days I was there. Wouldn't count on pool being open if that is what you are looking for.

White address

Very bad maintenance. The bathrooms were the worst part, we did not use the shower.

Fantastic

El clima bien,las camas bien,la limpieza de la habitacion mala, olia a humedad y cuarto encerrado,hay que pedir que limpien la habitacion y cambio de toallas si no no lo hacen es incomodo hay que darle mantenimiento a los baños y al lavamanos donde esta el espejo.

The property is old old dirty bathtubs flooring shot towels stained you get what you pay for

The bed spread had a hole the floor was slippery and the blankets looked like they had blood and black stains

Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.

Excelente

Front desk staff was VERY kind and helpful. We had to keep making changes to our reservation to extend the number of days and the gentleman was so patient.

This place is horrible. Very dirty and run down room. Walls were dirty, curtains appeared to have blood stains on them. The microwave literally was rusted inside. No one should have to reheat food in that thing. Tub was a death trap. Not sure why but it had a large dip in it almost as if its sinking in from the middle. I was by no means expecting luxury from a Super 8, but cleanliness is something that they really need to work on. We had booked 2 rooms for 2 night stayed one night then left.

Clean room , quiet

A little out of the way but pretty quiet. Clean room and comfortable beds

Staff is helpful, the beds are the best. Coffee should be offered all day long!

Staff came 3 different times knocking on the door before check out. I felt rushed at this point

Horrible staff they do not honor reservations or have integrity

We have developed a pattern of staying here every month while we visit our family in converse it’s the best location and motel for anyone visiting the San Antonio area. It’s in a quiet location central to everything you could need. Friendly people hosting a very nice motel. Still the best beds we’ve ever slept in!!! Will be returning in June for our next trip

It was ok

Advertised as having breakfast - it does not. Advertised as having newspapers - it does not. Bedspread is sprinkled with old cigarette burn holes. Room has a frig that works, but has seen it's better days and a blow dryer that does not work.

Room was dirty there was mold and stains everywhere and the place was basically falling apart

Go value. Clean and very basic.

Internet was very poor, constantly up and down over the course of several days. Caused me to miss some important business last night as it was down completely. I called the front desk, only to hear they were working on it. Other than that, a nice place, but just don't depend on the wi-fi.

Staff was great, room was very nice and clean, bed was the best I’ve slept on in years, very comfortable even if it was so tall I could barely get into it by my self!!! I would give it 5 stars but the bath tub was old and in bad condition. Rest of the room was perfect. We will definitely be back when we’re in the area next month

It was wonderful! The young lady at the front desk was kind, Professional and understanding. Very comfy beds!!!

Decent stay for money. Rooms clean, staff helpful.

Good price, clean beds.

Ok.

The condition of the room was not up to par the batting was worn and tattered and it didn't appear to be that clean.

It was good

The shower and the flush was not working

The shower was not working and the flush was also not working

No carpet. Room was ok. Definitely nothing to write home about.

Quiet comfortable housekeeping cleans everyday , great location

Bathroom was so old and outdated i couldn't tell if it was clean! one bed was clean and the other bed didnt seem clean , had also 2 blood stains on the top sheet.I have a video to prove it . I turned the sheet over and it looked like the fitted sheet was not ever changed and the pillows were just there.What made it worst is when i went to let them know,the guy at the front said to me theyre dried blood stains ..I was like are you serious? They should have never been there .He never offered to change them or make it better ,we couldn't sleep on a bed with some blood stains even if they claim , they were clean, yuck se we left and I had to find another hotel. What a disgusting and disappointing experience

Charged a 40 dollar deposit which I still have not received back. Checked out after 2 hours of the upstairs room sounding like a stampede

The room was filthy - bathtub had not been cleaned for what looked like ages. My feet stuck to the floor. The staff were kind and responsive, but the facility is a hot mess.

Clean. TV remote control didn’t work… Convenient location.

King bed was so comfy. Staff was friendly. Room was clean! It felt safe. 10 out of 10

Very humbling experience

Clean

Yes

Room was very clean,clean staff eas excellent

Nice clean room, friendly staff, big parking lot

Pleasant sray

The bathroom needs an entire makeover. I bring my own streaming device to watch my shows but couldn't use it. There's no access to the TVs HDMI. I probably couldn't use it anyway because the wifi signal is weak.

Maybe better coffee

We always enjoy staying at this location

Room was amazingly clean, staff was super courteous, beds were comfortable

Wonderful stay and great price. Management was very accommodating and professional. Would not hesitate to stay here again!

Dead car in lot with flat tires has been there now for a few years and next to rooms needs to be moved