The Woodlands Waterway Marriott Hotel & Convention Center

We had an afternoon meal at the bar...My wife enjoyed the chicken wings. I had the shrimp tacos, it was so-so (not flavorful). The staff were very helpful and accessible. Bath towels were very rough.

Exceptional

Came for a concert at the Pavillon. Perfect location, great staff and accommodations. Highly recommend.

Not our first time, and definitely not the last time. There may be some better prices, but we feel like we get what we paid for when we stay here. We mainly stay here when we walk next door to the concert. Since we were dealing with health issues this time, it was perfect. Walk was doable even in heat. The rest was great too, and we splurged with a nice breakfast in bed.

Perfect

Everything was great but it was freezing cold and I wish the room had a microwave.

Very good

Staff was extremely friendly and helpful. It was storming when we got there and the valet staff was so helpful with our luggage and parking our oversized vehicle. The place is gorgeous and clean.

Staff was great, rooms were great, great location to event center and overall will always stay at this hotel when I’m in the area!

Surprised that we were charged destination fee and taxes on top of the Expedia charges. Added an additional almost $50 to the bill. Also had to call back and correct the bill after only removing credit for one breakfast when we paid for two. The hotel was nice and corrected it, but glad we checked.

Clean room

Always a great experience. Food in the bar area is great

Pool area is nice Breakfast is terrible

Clean Staff

Great location, quiet hotel

Good

Very friendly staff who were eager to help. Great location as we were in walking distance to the Pavilion. Fair price room. Great environment.

The general manager and the front desk staff were friendly and accommodating. We had a wonderful stay!

Front desk staff amazing!!! They all are so engaging and helpful. There was nothing we didn’t like or enjoy.

Superb

Smooth check in. Staff was friendly and professional. Great room with a view. Close to everything. Enjoyed walking around the area and attending the concert. Breakfast in the M club was delicious. Great staycation. Would recommend the hotel to everyone.

Amazing place to stay and attend a concert. The pavilion is literally just a sky bridge walk. Staff was super helpful and fast. All in all I would rate this a 20 out of 10. AMAZING

Staff was great and extremely friendly. Room was quiet and clean. It would be helpful with more instructions on the onsite parking deck(location and keep key card until you leave parking deck)!!!

Superb

Perfect location for walking to events. Pillows could've been better.

Very good breakfast and Coffee its excellent

Everything was great except shower. Barely any pressure.

Enjoyed our overnight stay. The skywalk to Cynthia Woods was so convenient. Just a short walk in AC was a lifesaver. Staff was friendly, knowledgeable about what amenities were available. We are smokers, so the outside area was a plus. We will definitely be staying here for future concerts. Well worth the money.

Great hotel for attending concerts at the Woodlands Pavilion. There is a skybridge right to it. The rooms had been updated, very clean, professional staff and nice amenities.

Overall disappointing. For hundreds of dollars a night i expected better. Location is great, lobby is nice. The room was meh, very nice looking, but there was pubic hair in the shower and the beds are not that comfortable. Also, the keurig did not work properly and leaked water all over the cabinet. We went down to the pool, the hot tub was lukewarm warm at best and there was trash in it, and there was a bandaid floating in the pool. Cant tell when it’s actually been cleaned. I could have the same experience at holiday inn but cheaper. And they have free breakfast

Conveniently located Friendliest staff ever Waitress at the restaurant hugged me loving her tip Everyone was Happy and Loving their job role Nothing in mind Maybe a bar at the pool

We paid for a larger room through website, and were not put in the room we picked out (online ). We chose a room with 120 extra square feet with a couch and did not get placed in a room with these amenities. Asked to front desk to place us in the room size (and a room with a couch) we paid for, we were placed in another room the same size as the first one with no couch (or extra space).

Everything was very nice and clean!!

Every time we go to a show at the pavilion we always stay here. Awesome room service for breakfast too!

We enjoyed our stay. The room was spacious and very comfortable and clean.The view of the water way was beautiful. Restaurant staff and food were excellent. All of the staff were very friendly and helpful.

Did not eat beakfast because their was no complimentary breakfast No complimentary breakfast, no microwaves in rooms to re-heat leftovers, no free parkinggggggggggg

Great location in The Woodlands. Nice rooms and amenities with a convenient lobby bar.

The bar and atmosphere. Plus the servers were so nice and attentive. Beautiful hotel.

Location

Superb

Exceptional

Exceptional

Look forward to staying here again! Great location. Close Cynthia Woods Mitchell Pavillion, to great restaurants,beautiful waterway. - especially at night. Close to the mall for shopping. Nice pool. Not a ton of loungers, but it wasn’t a problem. The bar here made tasty drinks. They have s’mores in the evening and free bicycle rental and a $15 room credit for food. The coffee shop in the hotel is tasty and has breakfast croissants and muffins to get you by until lunch. It’s a great little getaway.

Staff was excellent

The place feels like being a part of royalty for short time. It is elegant and a capstone to the Woodlands.

The best French toast I have ever eaten

Staff and bar staff

Pleasant

Its a awesome hotel me and my family will be back.

The staff were all very cordial and helpful. They assisted quickly with everything I needed. The food at the restaurant was excellent. The room was comfortable with lots of plugs and usb ports. The shower was great also.

There was construction blocking the parking garage so we had to wait in the valet line to get to the parking garage

Helpful staff There was construction blocking the parking garage so we had to wait in the valet line to get to the parking garage

Great location to all types of events and dining. Very clean and awesome staff as always.

Convenient to Cynthia Wood Pavilion Pay for internet

Location is great- beautiful spot by the river, and right next door to the concert we attended

The location was great

The hotel was in a perfect area, very beautiful, restaurants, bar , etc. Close, short walk to Cynthia wood’s pavilion for concerts.

Convient to the concert venue

The hotel room was very beautiful but very dusty, I was sneezing the entire time and I could see the particulates in the air.

Bar was not stocked, it was completely empty. Breakfast was good.

Always love staying at this facility. It provides the right amount of peace needed to survive.

Unfortunately, when we arrived to check in I was pulled aside and informed by the Operations Manager they had overbooked the hotel with a convention and I no longer had a room. Needless to say this was a huge disappointment and shock. I was told they were going to refund my room 100% and they had reserved a room for us next door at the Westin ( a sister company) which they would pay for. I was skeptical but we went to the Westin and they honored the request and gave us a somewhat comparable room to what we had originally booked at no charge. Having a paid reservation canceled without notice prior to check in is and always will be unacceptable as far as I'm concerned. However, they did come through with nominal interruptions to our plans and my credit card has been credited the full amount. Suggest you call ahead to confirm reservations before traveling to this place.

Great room, short walk to concert.

I liked the walk over to the woodland pavilion

Yes, everything was very nice

The servers at breakfast made my stay

From Ironman to concerts, this hotel is perfectly located.

Excellent staff, amenities, location, and value! We booked to attend Rod Stewart's "One Last Time" concert at The Cynthia Woods Mitchell Pavilion. The pavilion is within walking distance as are several great restaurants and shops. That particular weekend, the hotel was hosting an Iron Man Triathlon and High School Prom. All were handled exquisitely. Never a dull moment at The Woodlands Waterway Marriott!

Well worth the stay. 5 star

Room was clean. Access to waterfront was extremely easy

Very very short one night stay…not much interaction there at hotel… but rooms lobby and grounds were clean neat manicured.

Great place to stay before a concert at Cynthia Woods.

There were nice water glasses in the bathroom but for over $500 per night for a room I would like to have a real coffee mug/cup instead of a disposable cup.

Enjoy our stay!

quality rooms, hotel, and breakfast area

The pool and spa were wonderful — the perfect way to unwind and enjoy the weekend. The staff made our stay even more special. Everyone was friendly and attentive, and I have to give a big shoutout to Willie for surprising us with birthday champagne and a cheese and meat tray. That thoughtful touch truly made our celebration memorable. We’d absolutely stay here again. Highly recommend for birthdays, staycations, or any getaway where you want comfort, great service, and a peaceful atmosphere.

Clean friendly environment really enjoy the hospitality will choose again next visit

Great hotel, clean , friendly staff and lots to do in the area.

The breakfast was great and staff wonderful.

Beautiful room, great restaurant and bar and the greatest staff anywhere!!

Beautiful hotel

Shops & restaurants near by

We told housekeeping to come back in an hour, they never returned reserved king room handicap accessible never got handicap accessible I’m currently using crutches/wheelchair ordered coffee and pastries from room service but only got coffee Rooms and food where meh definitely not worth the Woodlands high prices

Loved the hotel. Beautiful views of the waterway. Conveniently located near restaurants.

Love staying here!

The room reeked of cigarette smoke. When the front desk was notified they said they would send housekeeping to address it but no one came. Multiple calls to the front desk did not help.

The room and hotle itself were beautiful. The staff were friendly and very helpful.

Service was great, hotel was clean

Everything was great!

It was a wonderful room… we were there for a wedding… didn’t get to spend much time at the hotel, however, we’d love to go back.

This place is amazing

Very nice hotel great location very clean and quite. We enjoyed being on the river walk with shopping and dinning nearby

Everything was wonderful

clean

What a great place to spend the week. I was on a business trip but the Marriott made me feel I was coming home after a long day

The room was great. All was good until we checked out and got the unexpected surprise of a $50 destination fee. No one mentioned this. I was there for a seminar and had other choices to stay. I would have chosen a different one if I had known this.

Great hotel for sure. Excellent staff and the rooms were fantastic. Thanks!

Friendly Staff and always a clean room, We stayed two nights for an event and it was great.

The view from the room was great!!

Yes

I enjoyed our stay.

Didn't have breakfast

Clean room

Room was clean and staff was helpful.

Great staff and great room.

👍

Clean spacious great locatikn

Room was clean very accessible to the Cynthia Mitchell venue

Clean room, amenities,friendly staff

Great location

The cost for a single night's stay in a room of this size did not meet my expectations in terms of quality. Additionally, there were several issues during my visit, including the requirement to pay for Wi-Fi despite the high overall expense of $500 for one night. The coffee maker was non-functional, and the television was experiencing problems. Having stayed at this location at least ten times previously, this experience has been discouraging and may influence my decision to return in the future.

Bar service was very friendly and fast

Very nice room

Beautiful and convenient

Yes

After concert pizza was great! Fast service!

Great visit

Very helpful staff at check in and nice hotel

Excellent location to the Cynthia Mitchell pavilion.

Clean room, very friendly and helpful staff. Loved everything about this place. Will definitely stay here again whenever I’m in the area.