The Woodlands Resort, Curio Collection by Hilton

Relaxing

Loved the location and the amenities No complaints

Staff amazing! Cleaning room not so good. Parking great!

Great place to relax for a weekend.

Amazing spot for a couple days in the woodlands

Very

Everything was amazing!

Very pleased with the hotel. The staff are excellent and the amenities are great. Always a pleasure to stay here.

No fault of the resort but our floor had a strong odor of marijuana for several hours.

No fault of the resort but our floor had a strong odor of marijuana for several hours.

Very clean resort. Rooms and balcony were well kept

My wife and I stayed Friday to Sunday for our 20th anniversary. It was a very nice place to stay. It was super relaxing. We got plenty of walking in. The breakfast was delicious and the Back Table restaurant was super fancy and the steaks were amazing. We had a wonderful time. We had things planned but we were also pretty content with staying at the resort. Very nice and beautiful establishment. We will definitely take the kids next time.

The only con was the incredibly soft pillows. I’m use to sleep with something a little firmer. We will definitely be back.

Great stay

It was huge and everyone was friendly. The staff was great and omg our rooms were gorgeous. We loved our balcony. Will definitely be coming back next year! I loved everything. Next I would like to check in a little sooner so we can enjoy the amenities.

It was huge and everyone was friendly. The staff was great and omg our rooms were gorgeous. We loved our balcony. Will definitely be coming back next year! I loved everything. Next I would like to check in a little sooner so we can enjoy the amenities.

Best family resort in the Houston area. We live about an hour away and love to come here as a weekend getaway with our daughter. So many things to do for the kids and adults.

Spruce market and restaurant really had good views while you enjoy the coffee or food. I would suggest to have some more cafe shops inside the property to have some bagels or more breakfast or evening snacks options.. We as a family had a overall good times and would definitely travel in future

Loved the water park. Kids (9 and 12) were able to be independent but safe. Lobby was clean and smelled fantastic. S’mores station was fun and convenient. Harrison’s. It was a joke. The restaurant sat us, and several tables around us. Not completely full, but definitely doable for a restaurant. We sat an hour waiting for our food. All the customers kept looking at each other wondering what was happening. No communication. Finally, got our server over to ask what was happening and they told us it would be 30 MORE minutes. We got up and left, as did many other customers. When you spend that much money on a hotel, you should be able to get fed.

Loved the water park. Kids (9 and 12) were able to be independent but safe. Lobby was clean and smelled fantastic. S’mores station was fun and convenient. Harrison’s. It was a joke. The restaurant sat us, and several tables around us. Not completely full, but definitely doable for a restaurant. We sat an hour waiting for our food. All the customers kept looking at each other wondering what was happening. No communication. Finally, got our server over to ask what was happening and they told us it would be 30 MORE minutes. We got up and left, as did many other customers. When you spend that much money on a hotel, you should be able to get fed.

Lovely room with balcony. Excellent policy of letting early guests use the grounds while rooms are readied. Expensive dining.

Unfortunately, our stay at The Woodlands Resort was extremely disappointing and stressful, especially as a family traveling with our two girls. One major concern during our stay was the resort shuttle driver, who was texting while driving. This was extremely alarming and made us question the safety of the transportation provided by the resort. The situation became even more concerning at our next pickup, when the same driver yelled at us, asking whether we had hung up on his dispatcher. I was so shocked by the aggressive and unprofessional way he spoke to us that I had to ask the other guests if he had really directed that question at us in such a tone. The shuttle was full of women and my 8-year-old child, which made the encounter even more uncomfortable and upsetting. I reported the incident to the valet manager. Although he apologized, he appeared unsure of how to handle the complaint or what steps could be taken to address the situation. Given the seriousness of both the unsafe driving and the driver’s inappropriate behavior, I expected a more reassuring response and greater accountability from resort management. On top of that, we had a frightening incident outside our hotel room involving an apparently intoxicated man fighting with someone while on the phone. The situation was serious enough that we had to call 911. After all the commotion, we were unable to return to sleep peacefully with our two girls.

Restaurants not good and rooms were not cleaned daily

Restaurants not good and rooms were not cleaned daily

Pretty

Overall Excellent stay

Room did not have C-ports for phones only old outlets

M

Everything at the resort I was able to experience in my short stay was exceptional. Only thing I would say is the pool bar was understaffed but the one man trying to do it all did an amazing job.

The water park was great for the kids and the restaurants on site are nice.

Our family had a great time. Courteous staff and lots of amenities for the kids. We enjoyed the food options and resort grounds.

The best pool ever

I loved the friendly staff and great aquatic amenities

We always enjoy ourselves when we visit

Everything as described and very clean. Highly recommend

Rooms are basic. The staff is super nice. I didn't like the fact that there were gnats in the food area while eating breakfast. Overall it was 7/10.

The pool and lazy river were the perfect place to relax and enjoy friends. The pool staff mainly “Erica” was very attentive. She came around regularly and even found us in the lazy river to give us samples of drinks (of which were great)! Many of us later purchased the drink she gave us samples of. We highly recommend the resort and look forward to returning!

The resort and staff were absolutely excellent! Everyone was friendly, welcoming, and attentive, making our stay truly enjoyable. We had a wonderful experience and will definitely be returning soon. Highly recommended!

$25 rental fee for microwave. Cmon man some kids just don’t eat regular food. Felt disconnected when they charged $25 for microwave

The amenities Parking

The amenities Parking

Breakfasts

Great rooms and views peaceful serenity, few things need to be fixed but overall excellent. The lazy river needs more water in it, the hook to hold a towel in our bathroom was missing and some paint was chipped off. Needed firmer pillows too. Loved the pool and hot tub and restaurants and coffee bar.

There is never any other option or choice when we are in Houston! Everything is top notch and worth the price!

Everything was good well returned for a second trip

Everything was fantastic. I've stayed in the woodlands area. Several times but this was the best hotel and resort

The property was clean, manicured landscaping with helpful personnel. Pool areas clean and orderly with attendants assisting with towels, refreshments and food. This was the third year we had a wonderful relaxing time.

Everything about this place is absolutely wonderful!

The pool Liked everything

The pool Liked everything

Our boys enjoyed the pool area and games. Unfortunately we had to switch rooms due to a high level of mold in the first room.

The water park was amazing

Me and my Family LOVED the property and overall stay .

Excellent staff and facilities very nice

Everything was wonderful!

Overall I'd rate this property and stay 4.5/10

Always a wonderful weekend get-a-way

We really liked the property. It was clean, modern, and overall a great stay. The front desk staff were especially friendly and welcoming, which made check-in really smooth. As a mom traveling with teens, I really appreciated that the pool stayed open until 10, because it gave them that extra time to unwind and have fun. Unfortunately, the only downside was our experience at the Back Table restaurant, which didn’t quite match the otherwise great service.

This is an amazing place. Very clean! The bed was hard so we didn’t get a good nights sleep but the room was beautiful!

Everything was amazing

The breakfast was great. Friday afternoon arrival - the front desk had a line to the door - that lasted until atleast 9:30PM that evening. Luckily, the desk staff were all very kind & helpful even though they were clearly overwhelmed. We had dinner at the restaurant, sat ourselves at the bar. All staff was overwhelmed, and we hated to even ask for utensils and definitely not a second drink - luckily there was a full carafe of iced water at the end of the bar, so we filled our cocktail glasses ourselves. The AC must have not been fully functioning as it was not cool. The lazy river was nice, our son enjoyed it. We only stayed for a couple hours as there was no chairs at all available and no pool towels available? We paid for 2 nights - but ended up going back home Saturday afternoon since we only live about 20 minutes away. Honestly, we felt like it was entirely too much work to stay with how over crowded & under-staffed the property was. This was our first time staying & I don't see us returning.

The breakfast was great. Friday afternoon arrival - the front desk had a line to the door - that lasted until atleast 9:30PM that evening. Luckily, the desk staff were all very kind & helpful even though they were clearly overwhelmed. We had dinner at the restaurant, sat ourselves at the bar. All staff was overwhelmed, and we hated to even ask for utensils and definitely not a second drink - luckily there was a full carafe of iced water at the end of the bar, so we filled our cocktail glasses ourselves. The AC must have not been fully functioning as it was not cool. The lazy river was nice, our son enjoyed it. We only stayed for a couple hours as there was no chairs at all available and no pool towels available? We paid for 2 nights - but ended up going back home Saturday afternoon since we only live about 20 minutes away. Honestly, we felt like it was entirely too much work to stay with how over crowded & under-staffed the property was. This was our first time staying & I don't see us returning.

Me gustó, aunque encuentro que podrían mejorar algunas cosas, como incluir en las reservaciones desayuno y comida

Enjoyed the hotel

We really enjoy the resort. Wish we had more time. We will definitely go again.

The stay was great everything was clean staff was also great beautiful views from everywhere. The only issue I had was my room had a really bad smell.

Clean room...all of the staff were great and helpful. The breakfast brunch was amazing!!

Greatest

Nice place with a big pool, tennis courts, golf . Perfect place for kids and adults

Everything was great, didn’t get my curtesy coffee a couple of mornings, but everything there was beautiful and well maintained!!!

Everything was great nobody was not helpful it was a home feeling place away from the city in it’s own world it was a great stay

My family and I have been coming to The Woodlands Resort for three consecutive years, and it quickly became our go-to destination for mini vacations and celebrating special milestones. Unfortunately, after our most recent stay, we will be looking elsewhere for our new go-to spot. This year’s experience was extremely disappointing, especially considering the price we paid. Our room had several maintenance issues: there were wasps outside the balcony, three wall outlets did not work, the hot/cold shower handle came completely off, and there was a noticeable section of the ceiling missing inside the shower. To make matters worse, we were charged an additional **$134+** that we could not get an explanation for. We requested an itemized receipt but were not provided one. We called three separate times trying to get clarification, and each time we were unable to get a clear answer regarding the charge. At this point, we are disputing the charge with our bank. After three consecutive years of choosing this resort for our family getaways, it is incredibly disappointing to have our experience decline this much. For the price, we expected a clean, well-maintained room, reliable customer service, and transparency regarding charges. Unfortunately, this stay was not worth the price, and we are very disappointed. We truly enjoyed coming here in previous years, which makes this experience even more frustrating.

loved the lazy river and view from balcony room. Enjoyed the breakfast buffet.

2. Were not able to connect to the wifi. 3. AC in the room was extremely noisy. Had to turn it off to go to sleep during Houston weather in August! 4. Room next door decided to start partying at 3:30AM. There is no quite policy at a certain hour.

We had an amazing stay for our first time at the woodlands. Everyone on the staff were welcoming and the amenities were awesome. The only thing I wish could’ve been better was the ac in our room was working too well and it became hot at nights. Besides that it was great!

Excelente experiencia para disfrutar con la familia

Nice place but for the price point you would expect t more.

Great location and fantastic amenities

Property is very nice. Swimming pools are top notch.Lazy river was nice. Very nice location and property.

Great I can't wait for next summer

Room not ready, snake in pool, expensive meal

The staff was friendly! Room very clean! Pool was really nice! A microwave in the room would have been nice.

The staff was friendly! Room very clean! Pool was really nice! A microwave in the room would have been nice.

The resort was beautiful. The room wasn't clean. Spider webs were in the shower and bugs were crawling inside the room. I had to buy my own products to clean. I asked for my room to be cleaned and no-one showed up. I reported these issues to the property manager and he gave me no resolution.

We had a great stay! Definitely recommended this resort

El ambiente es muy agradable y el desayuno muy rico, las piscinas limpias y la comida deliciosa , la atención del personal cordial.

We had a wonderful time can’t wait to go back!!

My husband and I had a wonderful time celebrating our anniversary. The Woodlands Resort curio was very relaxing and beautiful. We enjoyed walking the trails, the pool area and the restaurant. Our room was very clean with a great view of the golf course. The staff was friendly and very helpful. Thank you so much for making our stay memorable. We will definitely stay in the future. Highly recommend.

Arrived by check in time and still waited 2.5 hours for room to be ready. Checked in and no shower curtain, called front office 3 times. Requested on the chat and went to front desk 3 times and ended up changing my trip short. The facility was not cleaned and ended up paying almost $8 for a mini popsicle.

When i purchased the room it said resort fee is included but i paid extrac45 dollars. Also i was charged for parking.

Really nice property and beautiful area and town centre. Room was spotless. Staff friendly and helpful, pool is excellent.

It was dirty and when I brought attention to this they ignored me. WE HAD TO STAY in a moldy room

The staff was very friendly and helpful. This is a great area & location. The beds were very comfortable.

I enjoyed my stay from start to end thank you

Bad

The facility was so playful with my 5-years old kid and all my family enjoyed much

We had a wonderful time, and the hotel was exactly what we were looking for for a little staycation!

The staff overworked. Everything was expensive but you didn’t get the quality you were paying for.

VERY DISAPPOINTED. Extremely long lines at check in. Only Valet parking near building ($10 per day parking to park all the way across the road and walk in). Over $500 for 2 nights ($43 additional resort fee per day) for facilities we couldn’t even use due to over crowding. Attempted 6 times in just one day to utilize the pool area, but due to the massive amount of people, failed every time. No seating available, no where to leave my belongings so that I could even get in the water. Paid for an adults only floor (The Canopy) only to hear a screaming child early each morning in the hallway. Definitely won’t book again.

Very clean property and nice staff.

Property is well maintained, however amenities aren’t anything special — should be more dining and beverage options for such a large property. Sleep is impossible when your room is next to the stairwell — be sure to avoid that fate.

Joseph was definitely a great host at the pool, he was on time, friendly and easy to communicate with

Amazing time and impeccable service. We went for a last getaway for one night and it felt like we were on full blown vacation! Thank you Woodlands Resort!

We love the pool, and breakfast.

Really nice property very clean and very friendly stuff. Enjoy our three days stay

Breakfast should be included in the package Last year we were in Disney world Orlando Breakfast and dinner included in the packages Room rent was the same as woodlands

Great service and beautiful rooms. Love the amenities and the beautiful landscape.

Not very clean

Clean rooms

One of the umbrellas by the pool was being held up by a tree twig not even a metal pin to safely secure the umbrella. The restroom at the pool really need to be cleaned every hour and for as much as drinks and food cost at the resort they surely do have the finances to hire someone to clean them properly. The water in the tub drained really slowly and the mirrors in the restroom were not cleaning properly.

One of the absolute highlights of our trip was the amazing foam party in the pool. Our children had the time of their lives laughing, dancing, and playing in the foam. Watching them so happy created memories that our family will treasure forever. The entire property was spotless, the atmosphere was peaceful yet full of fun, and everyone we encountered was friendly and professional. We would also like to give a very special thank you to Valentina for her outstanding kindness, warmth, and incredible help throughout our stay. She went above and beyond to make sure our family had everything we needed and always greeted us with a genuine smile. Her exceptional customer service truly made our experience even more memorable. We left with our hearts full of wonderful memories and cannot wait to return. Without a doubt, this is one of the best family-friendly hotels we’ve ever visited. We highly recommend it to anyone looking for a beautiful, relaxing, and fun vacation. Thank you for making our family feel so special! ❤️🌴☀️ Ali&Luis Family

This is not an adult resort. If you’re looking for an adult only getaway, this is not it.

Such a kid friendly resort and food is delicious!

This was our first time staying at the Woodlands Resort. We heard about it from a friend. Overall it was a good experience but there were some minor issues. The check in desk was often over crowded, they tried charging for a roll away bed even though we booked a room for 3 that the website claimed the child would stay free, we never saw an itemized bill to review (not even via email afterwards), the floor under the lounge chairs was dirty (like melted ice cream on your feet), and we never saw waitstaff come to our area (two separate areas) while poolside. Overall, those things weren't a big deal because we were choosing to focus on the positive; however, for a nice resort I would've expected better.

Everything was great. Dinner was good. Breakfast was okay. I expected more out of breakfast. Parking sucks. Next time I guess do valet.

Room was clean and cool. Excellent view. Staff in restaurants were friendly. Pool service was slow but staff was friendly.

Clean room and property. The staff is amazing.

the rooms were clean staff was nice overall we had a great weekend

Great place to be for the weekend. Pool was crowded but it was expected as it was the Independence Day weekend . Good activity for kids all around

Pool was nice. A lil too crowded. No guards watching the kids in pool area. Kids jumping into the wave pool from up top. Super dangerous. Happened the whole time we were there. Ruined it for other kids wanting to play n the wave pool. Food. Found a wad of long black hair. Like chunks of hair in the bacon. Told someone. They didnt do anything bout it really. We had to twll them to take the whole plate of bacon out of service as its contaminated. Then they brought more out. More than likely same batch. No one came to chk on us or apologize for anything. Very disappointing. We asked for a nice room and explained we had celebrations. They put us n the furthest room back, right by the pool on 2md floor and noisy as all can be. No ty!!! Had to wait for almost half hour just to talk to someone again n change our room due to location. Only had 2 ppl working for chk in and chk out. Long horrible lines and service was extremely SLOWWWWW. Would like a redo of this trip If u can do anything bout it. Was celebrating our bday and anniversary n it just wasnt the great experience we were expecting