The Westin At The Woodlands

The room was clean and the gym was awesome.

Nice place Great location

I always enjoy my stay at the Westin. The room was clean, every service requested was accommodated, the view was breathtaking, and hearing the waterfall made me sleep like a baby. Staff were friendly and helpful. From housekeeping to front desk to the restaurant. Gym is top notch and greatly appreciated in addition to the walkable paths surrounding the hotel.

We always enjoy our stay at this Westin hotel. Whether it's a busines or family trip, this is our go to hotel in The Woodlands. All of the staff is always very friendly and helpful.

Staff was fantastic! Breakfast top notch

This hotel was gorgeous! Very close to all of the attractions of downtown Woodlands, especially the waterfront. The hotel staff was phenomenal and very attentive. We have no cons with this hotel!

Overall excellent location, staff, and very clean . The buffet breakfast was a little expensive for what was offered. For $30 per person I expected better quality and variety of food.

Clean, convenient, most comfortable beds I’ve slept in. Restaurant down stairs was very delicious

We ordered room service and the croissants were amazing. n/a

Convenient location that is walking distance to everything. A Starbucks in the lobby for your morning coffee. The hotel smells amazing and the staff were helpful.

Very clean property and comfortable beds

the spacious room clean area and the location n/a

Everything was exceptional from check in to check out. Woodlands area is beautiful and The Westin did not disappoint. Definitely will stay again!!

We really enjoyed our stay there!

Beautiful room overlooking the waterway. We could not get the AC down to were we wanted. Starbucks in the lobby.

The convenience of everything around the property. None at the moment.

Such a perfect spot to walk to the nearby concert we were there for! Weather was cloudy so didn’t use pool but we were able to walk to every restaurant and shop and venue! Super clean and comfortable

Nothing to complain about the stay was great

Complimentary drinks. Would be nice to have complimentary coffee in lobby.

Nice and clean hotel

Great location on the riverwalk. We were able to walk to the Cynthia Woods Pavilion in a matter of minutes. Only downfall was the ac went out and we were without air all night. Management did compensate. Great staff!

Staff were super friendly.

Property had no ac. After multiple phone calls I had to answers. Eventually had to condone to the lobby to argue I wanted a refund. Still don’t have a refund but hopeful it will go through. I don’t blame the hotel for a ac going out. But the staff was not helpful, down right rude at times. I’m sure the hotel itself is just fine , just don’t expect good customer service in the event of adversity.

The staff was super friendly and helpful, the view and the grounds especially after Dark was beautiful especially around the pool with the moon setting. I found the price to be quite reasonable considering the location, and it does appear to be the best Marriott property I have stayed at in memory. Not to say the others were bad, this one just stood out as being excellent

Nice hotel, staff and great location

Could have had extra bathroom supplies and towels

The overall hotel was fine. I paid in advance and the was billed again for my stay. I called the hotel and I was told the manager would call me and did not call. Tried calling again and no answer for over 5 minutes of ringing. I will dispute the bill at my bank and have booking agency I paid through working on this as well.

Great hotel and location, but my advice is check each receipt (especially at check out) to ensure proper charges!

Restaurant was good but overpriced. Nice room. Premium channels/streaming should be provided.

Such a beautiful hotel

Amazing! Great location

I wish I had more time to see it all.

Parking garage was across the street, there was valet however very expensive and inconvenient. Self parking as also expensive

Comfortable and quiet room Lower prices

Great experience

The location and all the surrounding food options, including places to drink. It's within walking distance of the movie theater and pavilion. I didn't like the $40-per-day valet pricing. The valet staff doesn't offer to help with the luggage or have a cart ready. I had to ask for help when it should be automatic, especially given the $40 being charged.

We enjoyed our stay at the Westin. Everyone was friendly and professional. It was very clean and the daily cocktail was a pleasant surprise! Thank you!

They charged a $1000 in random charges and fees. They allowed random people to just charge things to my room. I will never stay here again.

It’s clean, the walk in shower, proximity to restaurants and other events. The breakfast is pricy compared to other hotels.

The property was amazing and clean. The staff was nice and professional, and there were many things within walking distance to do.

We had a wonderful time, valet and room service were excellent! The location is so convenient and is in such a great area with plenty of things to do! Our room was so clean and the bed was so comfortable! Will definitely be back!

Love the location, everything is walkable.

Location was close to everything. They originally gave us a room that wasn’t clean.

Beautiful room, exceptional location. We stayed here and walked to the Woodlands Pavilion for a concert. The waterway is a beautiful walk. 100% stress free concert experience

We stayed at the Westin for a concert nearby, and it was the perfect choice. The room was clean, comfortable, and spacious, and the location couldn’t have been better—we could easily walk to the venue, bars, and restaurants. It made the entire night so convenient and enjoyable. We’ll definitely stay here again!

The room was fantastic. The staff was nice. It smelled so good😁.

Very comfortable bed and comforter. I would love to know the brand of it if you will share. No complaints

Location Only one bottle of water was provided daily and I think it is not enough.

We had the most wonderful one-night stay for our anniversary! 🥂✨ The place was beautiful, clean, cozy, and perfect for a little getaway. Everything was exactly what we needed to celebrate and enjoy some quality time together. We absolutely loved our stay and would definitely come back! ❤️

Nice clean rooms, great locatiom

Walking distance to venue and was so clean. The entire hotel smelled so clean and everything was clean Nothing

Great hotel. Nice pool.

The room were very comfortable and quiet. Great access to the waterway and walking distance to most anything you could want!

Clean

Our stay was great and staff were very helpful! Would stay here again!!

It was accessible to the venue. Very stylish lobby. Very clean room. Quiet AC comfort. The “didn’t like” is very small.

Excellent location and staff.

Amazing hotel I love it every time I stay there.

Clean room. Wonderful staff

The Starbucks cafe wa closed for renovations so breakfast for us was a bummer.

.

Good location and good rooms

Everything was great

left my shirt there and they could not find it

Very clean and elegant Nothing

No

Great location with clean and comfortable rooms!

Close to everything and very convenient!

Our room was double booked. They fixed it quickly and I got a free drink. It’s close to the pavilion. We stay here often

Comfortable mattress. Pillows too small. Only one place to hang a towel. Nice size shower with bench seat but water didn’t get hot, just warm. Water pressure could have been better. A mirror other than the vanity one would be helpful. Parking is $40 per night. Only stayed one night, so did not use many amenities. Overall a positive.

Good location for Cynthia concerts, plenty of shopping and dining. Rooms are very spacious!

Loved our stay!! The front desk is awesome! The room was so clean and comfortable, wonderful short walk to the pavilion, perfect location.

5 star Hotel

A

The staff was rude and they charge for everything. They had no microwave in the rooms and wanted me to charge me $25 a day to use the microwave.

My daughters and I stayed here to go back to school shopping and it was a perfect location, all the shops and the mall were in walking distance. We loved the pool and the Italian restaurant on site!!

so absurd to charge $25 for a microwave to be in the room. parking garage not connected directly to the hotel. Fortunately, it wasn't raining, The iron supplied wasn't good quality.

loved it!! will be back

Mainly valet parking. Very clean and well maintained. Surrounded by some many restaurants

Clean and very spacious. Pool was nice.

The room needed a deeper clean and I thought the room was a little dated for the price. It needed newer furniture, paint touch up and newer electronics. I also thought that with the way the heavenly beds were advertised, it did not live up to expectations.

Very clean room

Clean room

Staff was unhelpful. I stay at Westin's quite often and this was not the level of service I expect. There was no level of urgency to provide any service at the restaurant, bar or by the pool. Really, really disappointing stay.

Our stay was wonderful!

Went with the kids for Fourth of July. We had a blast. Lots to do around the hotel and we loved the pool! Great view of fireworks

Best place to stay for a 4th of July weekend!

Very clean hotel, comfortable and spacious rooms, the pool outside was very enjoyable and not over chlorinated. The restaurant had a very nice breakfast buffet with plenty of options, eggs cooked to order etc.

You just can't go wrong if you are going to be staying here!!!!!

Loved the location, hotel was beautiful

Nice place and very convenient for shopping and nightlife in the area

Breakfast operations at the Italian restaurant are not up to standard. Even a simple order like water can take up to 15 minutes to be served, despite the lack of a busy crowd. The front desk staff, both during the day and at night, do not provide the level of assistance expected. It appears that they lack the passion required for their roles.

Right in the water and the water view at night is amazing Close to so many restaurants and shops and CWPavillion!

Room was very nice but could definitely hear the people next door

Great place to stay when seeing a concert at the pavilion.....the walk is quick and safe!

Perfect.!!!!!

The hotel was amazing. The elevator hallway feels like a museum, room was very clean and luxury. The blackout curtains work very well, we even slept in past checkout and the staff was very understanding and polite.

We had a wonderful stay! Super clean! Bed is super comfortable! The hotel Smelled so good! Absolutely no problems with the parking garage. I would highly recommend this location.

Parking was very inconvenient For the price of the rooms you should of atleast get a free cup of coffee instead of a $10 Starbucks as the only option Very disappointed Bonvoy member

Clean room and amazing Staff

Good place to stay and walk to pavilion

My stay was very comfortable and good. No complaints and the staff were all pleasant.

Clean rooms, lobby, and pool area. Close to restaurants.

The rooms were very clean. The concierge staff was very accommodating especially Angie Koskowvich. We did not use the pool however it did look beautiful. Breakfast was expensive with a non-traditional menu. I would not recommend the breakfast.

I am a single business traveler. I arrived and noticed the 12th floor window was broken. I rushed to my meeting - arrived back late at night - slept - left. The next day after check out they charged me 800.oo for a broken window. When I called to dispute it they said that I should have told them about it when i checked in because otherwise they assume I broke it. Not sure how a single female biz traveler breaks a 12th story window. They were also very rude. Stay anywhere but here in the Woodlands. Just a shabby property. Terrible experience.

We always love staying at The Westin At The Woodlands! We were in town for the Dave Matthew’s Band concert and it was so nice to walk along the water to and from the venue. We had a double queen room on the 7th floor and we never heard any other people while inside our room. One thing I would like to see improved however is the water pressure..

The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands.

Excellent location surrounded by restaurants and shopping.

1

Vallet fast and efficient. Rooms spacious and clean. Modern and up to date.

Great overall a

Loved out 4 day stay-cation

Great location and amenities.

The staff was helpful!

Excellent location and very clean nice rooms

Awesome 👌

Clean and comfortable beds. Enjoyed sitting near the pool.

good experience. will return

Ty

Dont think about it, just book it!!!