Hyatt Place Houston / The Woodlands

The bed was so comfy, hotel floor was so quiet, staff was friendly and helpful, breakfast and coffee were good.

Very, very clean. Staff was excellent and the room was outstanding! I liked everything.

They have started charging for parking which I think is unfair.

The room and other facilities were clean and very good for the price.

The property was very clean and well maintained. The staff was very courteous and professional. The breakfast was decent, pretty average and typical for a hotel buffet breakfast, no complaints regarding the breakfast. Also, they are pet friendly. Overall I was very pleased with the property and would stay there again.

The hotel was clean and smelled clean. And nice decor.

The staff at the hotel were all exceptionally friendly and helpful. Breakfast was disappointing; all of the hot foods were gone, and had not been replenished. There were only a few options available (e.g. cereal, or toast).

Was not great

The staff was rude once we checked out

The key card didn’t work and had to change rooms and the second room had window blinds that were damaged

The ac didn't work very well. They didnt have a microwave in the room. And the sun beams through those blinds or whatever they're called.

The ac didn't work very well. They didnt have a microwave in the room. And the sun beams through those blinds or whatever they're called.

The staff were exceptionally kind and helpful. However, the property needs better maintenance and more attention to cleanliness. The interiors looked worn, and some areas appeared dirty. The service was excellent, but the condition of the hotel fell below my expectations. My bath was cloged and couldnt take a proper shower. Breakfast was ok, it came with plastic utensils.

Great short stop

Great location convenient to shopping

me encantó muy limpio muy ordenado y muy buena atención

Limited breakfast options

Grounds and hotel was very clean and comfortable. Lots of food/drink options. Very friendly/helpful staff. Bed was comfortable. Shower has excellent. Affordable and Convenient location to literally everything you’re in the area for. Will stay again.

Very clean, staff was very helpful.

Awesome experience and perfect staycation spot!

Close to entertainment

Clean Spacious room There is inadequate lighting by the full length mirror. The mattress was very saggy and not firm, especially on the right side of the bed. Water from the ADA shower went all over the bathroom without any means to clean it up except the towels which didn't adequately dry by the next day. The air/fan did not seem to work as intended using g the wall control. Requested resupply of coffee and condiments several times.

Clean Spacious room There is inadequate lighting by the full length mirror. The mattress was very saggy and not firm, especially on the right side of the bed. Water from the ADA shower went all over the bathroom without any means to clean it up except the towels which didn't adequately dry by the next day. The air/fan did not seem to work as intended using g the wall control. Requested resupply of coffee and condiments several times.

We have stayed here several times and it is always very nice and clean. Staff is friendly and there is plenty of parking.

Perfect stay 👌

We liked that it was a smaller Hyatt. Entire staff was super friendly. Very clean all the way through. Really nice breakfast. We will stay there again

Very helpful and friendly staff able to assist in making transportation decisions related to music event at nearby pavilion.

Clean, good breakfast, convenient

Comfortable room. Close to where my doctor appointment was. Breakfast was cold and tasteless. Pizza the night before not good.

Comfortable room. Close to where my doctor appointment was. Breakfast was cold and tasteless. Pizza the night before not good.

Great stay overall, but I was struck by the odd placement of the sink faucet in the bathroom. I had read a review before my stay that mentioned it, and I didn't think anything about it. I couldn't really understand what the reviewer meant. Now, after my stay, I understand. The hand sink in the bathroom has a faucet that is WAY too short, just barely over the basin, so to wash your hands or brush your teeth, water splashes all over everything outside of the sink and behind it. I know it sounds like a small thing, but really, they should put in properly sized fixtures in the bathroom. Otherwise, I loved the place, great location, nice bed, comfortable stay!

Good choice for a stay in the Woodlands. Good value, quiet, and not right on the interstate.

Clean, comfortable room, good location, friendly and helpful staff.

Clean, comfortable room, good location, friendly and helpful staff.

The pool is kind of small but the room was nice clean and big

We weren’t able to enjoy the pool. Who clean the pool on a long weekend. Couldn’t wait until Tuesday early morning?

The hotel’s breakfast was nice and the AC system was really quite. The location is close to everything in the woodlands.

Stay was great.will stay again

I loved everything about this hotel it was such a great stay. Staff was amazing room was clean we will definitely be visiting again.

I loved everything about this hotel it was such a great stay. Staff was amazing room was clean we will definitely be visiting again.

Great

Very clean hotel. Pretty lobby. Helpful staff. Quiet room.

…

The stay was good

Place was great.

Everything was good except the showers had little water pressure and the water wasn’t very hot.

Clean, easy access to things around the area.

Location Rooms seemed drab and needed more light and freshness

Location Rooms seemed drab and needed more light and freshness

Awesome 👏 hotel

No ice machine that worked. Breakfast could be better, like yogurt and bagels. Loved the pool. Loved the room.

I ended up checking out a day early and was told that I wouldn’t get charged and I was charged. I am irate and I’m not sure I will use Expedia again.

They charged for parking - which wasn't disclosed when I booked the room.

Great hotel to visit if in the area. The woodlands area is beautiful.

Good

very nice love it !

Hidden property but that's everywhere in The Woodlands

Hidden property but that's everywhere in The Woodlands

Everything was great and room was clean

Close to music venue.

Walking area near by

Good

The room was fine, and the bed was comfortable.

Then we went to our room someone’s luggage was there. Reassigned from 4th floor to second floor At 11:15 security banging on our door 3 times threatening to have us thrown out if we are not more quiet no phone calls or any other warnings Absolutely ridiculous stay Would not recommend this place to anyone

The beds were amazing

My only complaint it’s the $15 parking fee per day. You can’t find a spot and still getting charged

They didn’t do our rom for two days, and the third day we have to ask the front desk to send someone to do it

EV charging

It was quiet The staff- while charging me for parking they charged my card a second time for the room and placed a 10 day hold in the return even though I was only staying one night

The facility itself was nice and clean and well. Kept. The only issue I had was complete misinformation and knowledge regarding the electric vehicle charging stations on property. Other than this, all of the night time staff were phenomenal, courteous, well greeting and did their job efficiently. Most of my issue and reflection of my rating is due to the morning hours staff. They felt unhelpful, unattentive. We're not Greating lanyone. And to place a topper on my cake for the morning., when a morning staff member from the kitchen starts speaking in Spanish while licking me dead in the face and proceeds to speak in a foreign language while walking away. That was what ruined my morning. They desperately need to check their management of their morning staff members.

None

Everything Awesome!

Nice

Would recommend to others and stay again!

I town for a high school sports thing. Convenient location with 2 great restaurants across the parking lot. My kid said the pull-out bed was comfortable.

The hotel itself is a bit dated, and you can definitely feel its age. Our first room had a broken mirror, so we had to switch rooms, but the staff handled it quickly and without any issues. While the property could use some updates, it’s well maintained and the facilities are clean and pleasant. Overall, it’s a nice place to stay with excellent service

.

I won't stay anywhere else. It's easy to check in, clean, breakfast is good. I have zero complaints. I will continue to stay at this Hyatt always.

Wonderful property and great service

I live only an hour away but came to just shops and get away for a short staycation.It was perfect location, quiet and clean. Front desk worker Nathaniel was very friendly and welcoming. Would definitely stay again.

Y

The room was very clean and comfortable. The staff was also very helpful. Overall a great experience.

It’s was a great stay and will stay again.

This was an excellent stay and much needed! The hotel was perfect and close to so many amazing restaurants and cool places! Excellent value for what you pay!

Gave us tips on where to go while my wife was having surgery. They made it very easy to check-in and checkout. Thank you for the amazing experience. Congratulations 🎈 🎊 👏

The staff members were awesome

Amazing!!! Would definitely return!

clean room, breakfast selection was nice

No comments all good great staff

Traveled with my family and everything was great. This location is tucked away so you really don't get the noise of the traffic etc. Despite being right next to restaurants, a mall etc. There is a Cafe on site and all of the staff were wonderful. The property was well maintained and everyone was helpful. Breakfast had broad options and was fresh. Great hotel, great location, and great staff.

Room was clean, location was great, breakfast was good

Clean convenient hotel near walkable and drivable restaurants . Plenty of spacious lobby desk space for working and had some private areas. Small bar and market area with decent dessert and snack selection . TVs to be able to watch on in the lobby area. One minor surprise was that Hyatt charged $15 for parking which is unusual for a suburban hotel location.

Nice place

Pretty much everything was great except for running out of hot water in the morning. The place was very clean and good looking. The front desk employee had a very good mix of professionalism and friendliness. I chose this location due to the level 2 Tesla chargers and that worked out really well. There were always two slots available while I was there. I left my car to charge overnight.

Great hotel in the Woodlands. Super Clean, great breakfast included and very friendly staff. Would definitely stay here again

Excellent staff!

Very friendly and helpful staff the entire stay. Good location and quiet property. Room was clean and well kept

It was great. Everything was good. The only thing I would mention is lack of a large area to bring the dog out (grassy areas). Would recommend otherwise.

Yes

Full capacity but staff was still very helpful.

The breakfast was very good. The majority of the staff were very friendly, sadly, one lady looked as if though she really, really hated her job.

Room was nice and clean. Shower was dated compared to rest of room. 24h Starbucks in lobby was nice. They charge extra for parking. Staff very helpful.

The hotel was a step up from a motel. Comfortable beds and decent pool. Breakfast staff had a hard time keeping up with keeping the food stocked and front desk staff were pretty unfriendly. Not the best stay and had higher expectations but it did the job.

Very nice room, clean hallways, new, nice big breakfast area.

Clean and great area! Will stay here again for sure

Thank you to the staff at the Hyatt! 😁

The hotel was absolutely amazing! The staff was incredibly friendly and helpful, making our stay even more enjoyable. The rooms were clean, spacious, and modern. The location was perfect, with easy access to nearby attractions and restaurants. We also loved the on-site amenities, such as the pool and gym. Overall, we had a fantastic experience and would highly recommend this hotel to anyone looking for a comfortable and convenient stay.

Forget trying to sleep in and rest. I was up by 8am, cleaning staff making lots noise upstairs cleaning. Breakfast was ok not the best for Hyatt.

Facilities were clean and quiet. Room was nice and comfortable (King with Sofa). Breakfast was good with omelets, pancakes, and breakfast tacos to name a few main things. AC took a minute to get the room cold, but ended up ok. While we did not partake, there was even a bar which seemed cool.

Clean room, good staff, breakfast is good.

The breakfast had a great selection.

The mattress was awful and shower was not great

The hotel was fine, clean, and well maintained. Having to pay for parking after the extremely high room price was galling. And I remember when we used to get really nice toiletries if you stayed in a hotel this expensive. Toiletries that smelled good using high quality essential oils. Nice soap, not just inoffensive soap. I am not a fan of the area which is likely why the room was so expensive. I just expect a bit more for the price. Throw a nice mint on the pillow or something, guys, please!

Great breakfast

AC in my room was super loud, woke me up a couple of times when it cut on. Other than that everything else went well

During stay for 4days, it's well

Great Breakfast and clean rooms

Great stay. Simple. Clean. Slept great.

The room was comfortable and quiet. Breakfast had a variety of hot and cold items.

I love to stay in your hotel, the location is privilege. hope i can see you soon. Jimena