Hyatt Centric The Woodlands

I mentioned to the front desk that it was our anniversary and they surprised us with champaign and chocolate covered strawberries!

5 minute walk to Cynthia Woods Mitchell Pavilion was very convenient and easy.

Exceptional

Exceptional

Great place if going to concerts

Superb

Overall, we had a good stay. The staff were very helpful. Upon arrival I was able to check-in early. However, I was asked about noise due to construction. We had 2 French bulldogs with us. I thought we chose the room with less noise -we did not. Every morning we heard banging. It sounded like it was coming through the roof at one point. I inquired about a better view when we arrived. There wasn't a room available. I was told they would reach out to me the next day because there would be a room available. They did reach out, BUT in order for us to move rooms, we would've had to pay another pet deposit. We decided not to change rooms. The staff made sure to make up for construction with gifting us free breakfast the following morning, along with extending our check-out time. I do not think the King Suite was worth $400/night. Behind the king sized bed hadn't been vacuumed and dusted in months, no microwave to reheat food from restaurants, or additional sink to wash cups/hands, no lighting in the coffee/kitchenette nook, and no way to stream your favorite streaming svc w/out becoming a Hyatt member. The lights in the restroom were very dim and there's only one way access to the restroom, which is through the bedroom. Again, for the price I was underwhelmed and disappointed. I would not stay here again due to the hotel aesthetic. It does not meet the upscale, Market Street vibe. It's outdated and needs serious upgrades.

The room was clean, the staff was amazing, and the bar had delicious drinks! We enjoyed our stay!

Great area for shopping. We walked to Ecanto! At the Cynthia Woods pavilion. Staff were super friendly and helpful

Great location!!

Great location!!

Exceptional

Very well maintained hotel, central to everything. Only complaint , beds and pillows were terrible . It was like sinking in an air mattress :(

Exceptional

Comfortable room. $40.00 charge for valet parking is excessive.

Our room was smaller than anticipated and even though we requested a quiet room the 7:30 am leaf blower and the noise from the housekeepers workroom above us at 8:00 am woke us both days of our stay. We ordered food from the resturant and found the food to be just average. $40.00 to valet the car was a bit much for this property. Overall the staff was very accommodating but in my opinion, the hotel stay was not a good value.

The perfect place to stay at The Woodlands and everyone is so kind it just makes you feel truly welcomed. I would stay here again any time!

Location was great. Parking was easy. Clean and safe area free from people begging for money or causing trouble. The TV is so old, not even a Smart TV. The price is a little too high, I don't think it should be $566 for 2 nights. That being said, I would stay here again for the convenience and the safe environment. Also, this is Texas. I understand the 30.07 signage, but the 30.05, 30.06 is pretty ridiculous. In this day and age, traveling with a concealed handgun, especially by a licensed individual is necessary and not unsafe. Once again, this is Texas and you are also located in a very conservative area. Keep that in mind.

Location was great. Parking was easy. Clean and safe area free from people begging for money or causing trouble. The TV is so old, not even a Smart TV. The price is a little too high, I don't think it should be $566 for 2 nights. That being said, I would stay here again for the convenience and the safe environment. Also, this is Texas. I understand the 30.07 signage, but the 30.05, 30.06 is pretty ridiculous. In this day and age, traveling with a concealed handgun, especially by a licensed individual is necessary and not unsafe. Once again, this is Texas and you are also located in a very conservative area. Keep that in mind.

Exceptional

Fantastic location! Restaurants and fantastic shopping!

Amazing location! The staff is wonderful and the parking is very convenient!

Hotel was beautiful but the view from the room for that price was horrible

Great location and helpful staff. Clean. However the humidity level in the rooms (everytime I stay) is super high and if you turn the ac up one degree, the heat cuts on. Also carpet was ripped up in room 523. Needs replacing ASAP

Perfect location. Slightly pricey.

One of the biggest advantages was the location. It’s conveniently located near the Cynthia Woods Pavilion, making it perfect for concerts and events without dealing with a long drive afterward. Plenty of restaurants and shopping are within walking distance as well. Highly recommend staying here if you’re visiting The Woodlands!

Great!

Overall, we would not pay the money to stay at this hotel again. The waterway Marriott is about half a mile away and much nicer.

Great location. But rooms are a bit humid, not sure why

Great hotel, shopping right outside door.

Great location for concerts at CWMP or shopping but a bit over priced and maybe that’s why!

Superb

Very good

The location is great.

Nice shops all around you. Great location if your going to a Cynthia woods concert. Very friendly staff and a wonderful bar on the 2nd floor.The have a deep blue beautiful pool and hot tub outside. Had a great trip, hight recommend the area.

Exceptional

I would say the room was clean although this was the first hotel in a very long time that had a shower curtain… that took away from some of the modern take in the bedroom e.g. pop arts. Overall, a clean hotel at a very convenient location and you can park in the Market garage around the corner for free.

X

Very nice, clean and walkable to the area, pool and hot tub was great

It was a nice property in the perfect central location close to all the attractions.

Fridge in room- walkable to great shopping and restaurants, easy parking, very friendly staff!!!!

Perfect location, great staff, very clean. However lighting is very dim in bathrooms and the mattress was a bit lumpy.

Location and the comfort Value

Wonderful staff/clean room/best shops nearby.

Room as ver Nice over priced

Room as ver Nice over priced

What could be improved is the menu and bar!! One of the reasons we chose to stay here again was because we love the fried pickle spears. They were no longer on the menu. We also ordered margaritas and I myself am a bartender and the margaritas were not up to par. I watched and the bartender was not pouring full shots and both our margaritas would come out uneven. Twice one of our drinks were only halfway full. I know my alcohol limit and with the amount of drinks I had- I should had had way more of a buzz. It was disappointing, so we didn’t return back to the bar for the duration of the trip. It was a disappointing experience.

spotless room with excellent service

Clean room and facilities, friendly and helpful staff, and location.

Very good

What an amazing time! Your staff was phenomenal and I appreciate everything they did for my husband and I! Every detail that I requested your staff delivered exceptional service! I recommend this hotel hands down. Thank you Hyatt for making our stay an amazing experience!

Room was clean

Breakfast is very expensive for very little food. But I guess that would be expected. Don’t go for the breakfast.

Nice place

Tremendously

The room was wonderful. Best shower we have ever had! Bed was comfy. Front staff was amazing. Shopping and restaurants all around. One of the nicest hotels we have ever stayed in. We are going back to just to unwind and relax here.

Very nice hotel in a great location!

Love this hotel

Great breakfast menu.

Great location in the middle of it all.

Yes

Good hotel. Beautiful and the faculty was very attentive

Property was very clean and comfortable and all of the guest services agents were very nice overall great stay.

Centrally located for our trip and what we wanted to do in the area. Clean room. Friendly staff.

It was centrally located around all the shops and restaurants which made it very convenient

Hotel is very nice and clean. It is walkable to the concert venue. I felt safe walking to and from the concert. Staff was very nice.

We love the location and easy access to shopping and dinning.

Had a nice stay. Was clean and room was great.

Loved the location!

Prefect

Literally around the corner from cynthia woods pavilion. We walked to it in less than 5 minutes and my husband and I are in our 70's. They have valet parking which is very convenient. Will stay again in oct for another concert.

Friendly staff, clean accommodations, comfy beds. $6 for water bottles in the room was a little excessive, most places give you the water bottles so you can make your coffee, but that was the only complaint.

The Hyatt Centric is a GREAT place to stay when going to a concert at Cynthia Woods Mitchell Pavilion!

Staying here again is a must, and the highlight? The incredible breakfast! It’s a delicious reason to return!

This was the perfect place to go to Cynthia woods pavilion. Would definitely recommend!!

Staff, excellent; location, amazing; property, beautiful; water pressure in shower, terrible. Shower turned off multiple times during use.

The location is the only reason I booked a room. (I live only 45 minutes from Cynthia woodlands pavilion. I will be driving home next time.)The room was adequate but there isn't room service as said online. The rooms are okay at best.

Great stay; loved walking to shops and restaurants. Beautiful pool and deck area.

One of my top hotels to stay in

Great staff, courteous valet, clean rooms.

Staff was very nice and place was built with a great view.

Hotel and amenities are very nice and love the location. Several restaurants and bars within walking distance. The Pavilion is about a 5 minute walk so perfect place to stay when going to events there. This is our 3rd time staying here and we'll definitely be back.

Went for an over night stay to escape children and pets for a bit. Very nice bar with a friendly staff. The entire staff from the valet to the front desk staff were courteous and professional. We will definitely stay there again.

We stayed here for our honeymoon and loved it! Staff was warm, kind and veey accomodating. The bartender working during our stay was Asher, phenomenonal young man. Loved how personable and fun he was, my husband and I struck up conversation with him and we easily talked and laughed all the way until closing time. Best time ever!!

Such a nice property.

The restaurant inside is 2 out of 10 this place definitely deserves much better food for sure the staff at the bar could be much better as well besides the last night it was a lady from Asia she was sup nice and on top of her game for sure will i be back i say yes definitely a nice place and really fun to be around with family

The website said free parking, then proceeded to charge me $77 for 2 nights parking.

Unique place, awesome area, staff is friendly, easy valet parking.

Staff was super friendly and the location was excellent. It was among the shops and restaurants which made it really enjoyable to relax and walk around.

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The facilities and staff were excellent. The surroundings were very good. The actual room was good with the exception of the following: the bathroom lighting was insufficient, the television appeared to not be held tightly (it was crooked) and television services were limited.

It was very quiet. We stayed on New Years Eve and didn’t hear one firework.

Definitely will stay here next time I am in Houston !

Fantastic hotel located in the heart of The Woodlands Market Street area! Rooms are comfortable with pristine bathrooms and the staff is friendly and helpful.

The property was great - I think the only dissatisfaction we had was the “Big Red “ bartender was just not very nice - customer service needs improving- our house cleaner was amazing - check in staff really go out of their way to assist.

We had a great stay. The staff is wonderful and the Woodlands is strong.

Ubicación excelente, sales y puedes caminar a los restaurantes, de compras, al cone y hasta el super

Convenient

The front desk staff was very accommodating to my various requests. This hotel is in an amazing location that is steps away from shopping, dining, and movies.

Rojina provided service well beyond what was expected, upgrading our room when ours was not ready.

Very pleasant and helpful staff.

This property was modern, updated and clean. The staff were friendly and responsive to my special accommodation request. The parking garage and shopping were close by.

Nice bar.

Nothing

Really awesome hotel in a beautiful location!

This was a clean, updated hotel that was very comfortable and clean. Room service breakfast was actually quite tasty and arrived on time. Overall very good experience and no complaints.

Everyone was helpful I was surrounded by high end shopping. A dream for after hours relaxation.

I love this place, especially when I have a concert to attend at Cynthia Woods Pavillion. The shopping and restaurants is a huge plus.

Great Stay! Thank you!

Nice location though we had a roof top view. Service is the main asset that stood out at this hotel. Personnel including the valet and front desk were professional, friendly and very efficient as well. I would recommend.

The hotel was clean and comfortable enough but the countertop in my room was damaged. I can send pics later. It had spots where the top layer of wood had come off in a few places, maybe from water damage as it is by the coffeepot. I booked two rooms and requested they be adjoining or at least on the same floor. My son and daughter in law stayed in one room with my 1 yr old grandson. I baby sat him so they could attend the Hozier concert across the street. I have high blood pressure and A-fib. Going up and down an elevator causes me dizziness. The rooms were on different floors and each was all the way down on the end of the hall. I was exhausted toting the baby up and down and all the way down each hall. But we did get to listen to the Hozier concert from our window. That was a plus. The night clerk was very nice. I don't remember his name. But I was experiencing some dizziness from all the elevator rides I guess and he came to check on me.

Fabulous experience!!! Felt like an affordable stay at a boutique hotel! My room was spotless and so comfortable I stayed in both nights to read and relax.

This is the best hotel in the area. My husband and I have stayed at this property several times and each time our room has been clean and super comfortable. The staff is super helpful. Its also a very convenient location if you plan on going to events at cynthia woods pavillion. Recommend this hotel to wvwryone i can that plans on staying on the area, worth the cost.

Great location. Very friendly staff. Clean rooms.

Nice place

Nice hotel. We had tickets to a concert at Woodlands Pavilion and it is an easy walk across the street to get there.

👍

Just didnt like the check in Parking

Very friendly staff

Extremely convenient location; don't have to drive anywhere if you don't want to! Great dining options, including the room service/hotel restaurant/bar. Service people were so kind and helpful. Very clean. No complaints! Would stay here again.