Courtyard Houston The Woodlands

Only had one night here but after traveling overseas earlier this month, it was like a breath of fresh air. Everything was clean and smelled good throughout. Staff was friendly and accommodating. If I ever need to stay in the Woodlands again, I’ll stay here!

Room was too close to kitchen/bar. Very loud and couldn't sleep well. Shower and didn't work, low pressure water. Refrigerator was very small.

Great place

Great hotel for a family stay, close to the mall and the Cynthia Woods Pavilion.

The hotel was nice and location was great. It was very noisy. We were on the second floor and you could hear the people above us walking all the time. Also the people in the halls you could hear, the walls were thin it wasn’t that they were extremely loud.

Clean and wonderful place

Clean and wonderful place

Great Hotel!

Perfect location for the Cynthia Woods Pavillion and Waterway area

Perfect location for the Cynthia Woods Pavillion and Waterway area

Very friendly staff, and clean room. Quick stay but always great experience.

The staff was very helpful and kind

Convenient, clean and quiet. Staff were nice. Everything was good.

Convenient, clean and quiet. Staff were nice. Everything was good.

Very clean. The rooms are spacious and the staff is very helpful and friendly.

Very clean and extremely friendly and helpful staff.

I didn’t not like that they didn’t not have a pool or a free breakfast, not family friendly because of that

I loved the location; it was perfect given my destination was in the woodlands every day.

SE Encuentra en una zona rodeada de naturaleza, con fácil acceso a una amplia variedad de restaurantes y tiendas comerciales en The Woodlands.Cuenta con piscina cubierta con área exterior para relajarse, gimnasio y centro de negocios.

It was our first time there! Very pleasant and friendly place! Definitely recommend! We went since we had a concert near by yo attend so it was convenient for us.

Friendly and professional front desk staff, clean and quiet rooms and front lobby, and parking.

Great customer service- easy parking

Clean room. Convenient location. Staff was very friendly and helpful!!

It was clean The room was dusty, there was organic matter growing under the lip of the counter where the faucet sits in the bathroom. All over the the baseboards had not been attended to in what looks like in quite some time. The shower was in need of a good clean- to put it a nut shell the whole room needed a Deep Clean

It was clean The room was dusty, there was organic matter growing under the lip of the counter where the faucet sits in the bathroom. All over the the baseboards had not been attended to in what looks like in quite some time. The shower was in need of a good clean- to put it a nut shell the whole room needed a Deep Clean

Clean, comfortable, easy check in, great customer service.

Clean, comfortable, easy check in, great customer service.

there was no breakfast offered

room was humid even with air conditioner

The room was more than I expected and will book again! Staff helpful and cheerful.

I was able to check-in early with no hassle The night staff was in the dining area with friends having dinner and being loud till 3am.

I was able to check-in early with no hassle The night staff was in the dining area with friends having dinner and being loud till 3am.

Very good service

The staff was very friendly and the room was so clean. We enjoyed our stay. We will book here again.

Everything about this property was great .

I did not like hotel. Too far to venue and was overcharged for a one night stay. Small room and thin walls. Heard everyone in hallway. Front desk could not resolve issue with hotel service problems.

I did not like hotel. Too far to venue and was overcharged for a one night stay. Small room and thin walls. Heard everyone in hallway. Front desk could not resolve issue with hotel service problems.

Everything about this property was great .

Excellent Location!! Excellent service!!

No complementary breakfast.

Very clean and close to the venue we were visiting No out door pool

Very clean and close to the venue we were visiting No out door pool

Friendly staff, good area

Great room

The AC unit is old and makes noise when it kicks in and out of cycle twice an hour all night long, VERY LOUD They did update recently, but now they charge for parking and serve no free breakfast, Go Book Anywhere Else !

It is good

Great location! Rooms are newish and super clean. They have a bar/food available for purchase. Check in staff is extremely friendly and helpful. I will definitely stay again.

Room spotless

The room was very clean. The bed was comfortable. The entire hotel was clean and very nice. We will definitely stay here again.

Front desk attendant was very accommodating and friendly.

Very comfortable room, very clean, spacious, with a balcony. Awesome Hotel. Will stay again

My credit card was charged $340.00 even thi i already paid through Expedia. And the phone number provided by Expedia and the internet search is not working. Im a truck driver and cant afford to back track just to figure out why i was charged so much. Never heard of a deposit costing that much either.

Clean room and friendly staff

The head supervisor of room housekeepers was attentive and made sure customers were happy.

The room was perfect, clean, well organized, and had an awesome huge balcony with patio furniture to enjoy the fresh air and sunshine.

Great hotel!

Tv didn’t work correctly and there was a roach in the bathroom.

Everything was good

Very quite and safe

Great hotel but they allowed a hotel party go on in the room next to me all night!

This was my second time staying and everything was amazing. Staff was friendly, place was clean and comfortable.

The hotel was amazing I am definitely planning on staying there again sometime when I go to concerts or events in the area.

The staff were incredible and so accommodating. I made a mistake with my Expedia booking, and they really went above and beyond to fix it.

Nice

We only stayed for one night but it was a great experience. The ONLY thing negative is the ice machine was broken on our floor but we didn’t need it so no big deal. The staff was friendly, the room was perfect, and the check-in/out was very quick and easy. We would definitely go back

Great staff and clean rooms.

Great staff and amenities

We just wanted somewhere to sleep after a concert at the Woodlands Pavilion. This place was way nicer than we expected. I wish we had stayed there longer. We will certainly book this hotel any time we are back in the area.

It was great

Very clean.

Great location awesome staff. Near shopping, restaurants, and concert pavilion.

I did not like that there were no ways to store my clothing except for a few shirts that I could hang in the closet. I had to keep my undergarments and pajamas in my suitcase due to the lack of a dresser. The ice maker did not work and there was not hot water for showers on our second night. If I'm paying $300 for 2 nights at a hotel, I would think there should be hot water and someplace to store my clothes.

Building & Amenities were very nice !

Nice, quiet room. Air conditioner worked very well, and quietly. Staff was helpful and a salad from the bistro was tasty.

Great establishment. We literally checked out of an adjacent hotel due to its poor conditions and we were extremely happy we did. The rooms were clean and fresh. The bed was extremely comfortable. The staff was amazing: friendly, humorous, and professional. We were surprising pleased with the snack bar choices and quality of food.

Good

close and convenient

Ok for the price

Perfect thank

The property is so conveniently located to the shopping areas and dining areas. Cleaning staff are very good. The only thing that we didn’t like is that the shower doesn’t have enough water pressure.

Nice and new

Will never again stay at a Courtyard; I should have read the fine print. There are coffee makers in the room. But when you go to the lobby to get a roll or something to put in your stomach so you can take your morning meds, you find that you must pay for a roll, or any other morsel. There's no free breakfast, nor can you even get a free cup of coffee. And to top it off, they charged me $3 to park in the hotel's nearly-empty parking lot. Hampton Inn from now on.

Nice location near shopping and restaurants

Great location and great service

Clean rooms

Newly redone rooms. Front entrance being renovated. Great location for the price.

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Great

Excellent place, great staff. Not breakfast included but there’s an option. I’d rather find a better breakfast option

Honestly the room was extremely small. It wasn’t comfortable. In poor condition.

Great stay quiet and clean

Hotel is under major renovations. Guys were in the hallways by my door alot on ladders and working throughout the day and night.

The hotel was undergoing renovations, water service was intermittent, dusty and noisy. There was no longer a pool which was considered for booking. Most disappointing was the coffee station, also included in the room as part of the rate, only decaf was available, so tea had to be purchased at the bar for $5.

The place was being remodeled. Towel bar on shower door was connected but the other just hung . The bed felt like full size in of queen

Price and the room was beautiful and smelled very fresh!

When booking this property, it would have been nice to know that the lobby was being renovated. there was lots of debris and disorder.

The hotel was under construction, but really what stuck with me was the staff. Everyone super friendly and accommodating.

Nice hotel. Very friendly staff. All the construction was a little off setting but overall a good experience.

Great customer service as soon as you walk in. Room was clean and spacious. Shopping, restaurants all within walking distance. Even though they are renovating did not cause any inconveniences.

The hotel smells terrible because of the ongoing renovation. When we get to our room there was a clump of tissue under the bed, the coffee maker is not clean, we have to run the water twice and it still showing bits of black stuffs. We ended up not using it.

Good friendly service, nice clean rooms

The refrigerator was broken and we had no hot water. The fridge was dirty and smelly.

The stay was ok but the build is under construction so it seem out place!

Room was not cleaned by housekeeping and had to get new towels from the front. Terrible experience.

Check in people said I checked in with hours earlier, but then said never mind, but still seemed confused. When we got to the room….it was OCCUPIED!!!!! Hotel under construction and not notified until AFTER non cancellation room booked. New room had huge hairballs in bathroom and blood on the wall

It was close to the music venue we use and clean and people of desk were very knowledgeable and friendly

I was in town for a concert. When booking,It was not visibly stated that this hotel was going through renovations. When i arrived hotel furniture and mattresses were outside in the parking lot. When walking into the lobby, part of the lobby was closed off with boxes everywhere. As i went to check my room, 2 rooms across the hall were under construction. It was loud banging, drilling, and dust. The hotel smelled old and they shouldn't have been accepting bookings if they were not finished construction. I checked out immediately and had to go book another hotel.

Under remodeling is not a relaxing experience

Very Friendly staff. The room was nice and very clean. We will be back.

They property was under construction and I was not notified until 2-3 days prior to our stay. Many of the property's amenities were not available.

It would be courteous to let people know that the hotel is under major renovation at the time of booking not 2 days before arrival with no cancellation. Had I known this hotel was under renovation at time of booking, I would've chose a different hotel.

Only down size was the remodeling going on, but it was quiet, friendly employees, convenient to music venue, and very comfortable beds!

Friendly staff. Going through renovations right now, but still very clean.

Shame on Expedia for marketing this property while undergoing renovations at the expense of their customers!

Great place to stay the night before my surgery. Very close to the hospital

Everything smelled like paint, and it was old. My son allergies acted up the whole time, he wanted to swim and couldn’t swim

I asked to the staff to add my Marriott Rewards number several times, they confirmed and after 15 days, I do not have it.

It is a basic, clean hotel well positioned, safe and inexpensive. Only complaint at this time is that the hotel is undergoing renovation and there is ongoing construction. But there is no construction noise at night.

Staff immediately brought tissue when we discovered there was none in the vanity holder. Linens were very nice! We even checked to see if the coverlet is available for purchase—it is.

Overall good place for the price.