Hampton Inn & Suites Dallas-The Colony, TX

Hampton Inn & Suites (Dallas -"The Colony") I was very happy with everything at this location. Staff - respectful, friendly, helpful. Hotel - nice building, enough space, well maintained, location is near everything you need, everything I touched or can see was clean. There wasn't anything that I could complain about. (And I'm a picky person) If something bothers you bring it up to the staff.... You'd be surprised how much someone will go out of their way to help you if you ask nicely.

Great location, clean rooms and very helpful staff.

Exceptional

staff was good, parking was onsite nearby

If the check in staff would have been friendly and accommodating it would have set the mood for a pleasant stay.

This was a really very clean and modern hotel. Staff was amazing, and the breakfast was actually very good (make your own red velvet waffles & malted vanilla waffles; a very testy eggs white frittata). Great location - not far from the airport, within walking distance of Grandscape and WorldSpa, plus the Truck Yard around the corner. Lots of options! Will stay here again.

People were really helpful

The place was clean and friendly.

Great Place to stay, clean hotel, great pool and amenities. Plenty within walking distance too. Look forward to going back!

The bed was hard

Great stay, very clean and comfortable stay

The room was very clean, quiet, and the breakfast was an incredible selection. Very happy with our entire style

Very good

Clean room

Great place. We will definitely stay here again whenever we are in town.

The door mechanism was broken. 3 times we had to have staff use a tool to get under the door to open it. We had to wait 3 times to get into our room; twice it was after a late night having fun and then having to sit in the hallway and wait. Unacceptable.

Friendly and helpful check-in. Room was clean and spacious.

The gym was a good surprise. large and well equipped.

Very good

Everything except maybe the air conditioner could have been colder

Great location, free breakfast and parking

Exceptional

Clean room, clean hotel. Breakfast was delicious 😋

It is a [property close to the place I visited. It has closed attractions. shuttle to the airport.

It is a [property close to the place I visited. It has closed attractions. shuttle to the airport.

I had booked and paid for our room online, and chose a regular room with a king bed. When we got there it was around 9pm and the front desk clerk said there were no available rooms so she was going to give us a slight upgrade to a studio king with a wheelchair accessible shower (which i didn’t mind). The room smelled like dog and left me feeling as if the carpeting and the bed weren’t clean. I hoped the room was just stuffy and we cut on the AC. It helped some but not enough for the money we paid. The AC didn’t seem to work that well either. This has been my first negative experience with a Hampton Inn.

I didn’t stay but my family did for two nights and they told me it was a very nice hotel and everyone was friendly.

Everything was great!

Superb

Exceptional

Exceptional

Exceptional

Very unexpectedly, 1st time turning on the shower the hand held shower nozzle was on shooting water at me.

always consistent in terms of quality.

Good breakfast and nice parking. Did not clean our room other than left clean towels

Great hotel for families and wonderful location. Highly recommend!!

Everything was pristine and within ease of where we needed to go

Easy to get to and close to activities we were doing. Did not like the Bed, need new mattress!

Easy to get to and close to activities we were doing. Did not like the Bed, need new mattress!

Exceptional

All staff were exceptional!

Everything was great. Super clean, friendly staff.

Nice touch to get breakfast to go

Breakfast was okay. Elevators were not working properly. The beds were super comfortable

Fantastic location. Would stay again!

Exceptional

Room and property were clean, quiet, and well maintained.

Good

Clean and great location

Location and size of the room Nothing

Location and size of the room Nothing

Clean property, friendly staff, convenient location!

This place was central you all the things there are to do in this area. I plan on coming back next month

G

Basic hotel. Clean. Good breakfast.

Great staff and clean room.

Breakfast was fresh

Clean room

Staff was very friendly, it was quiet, good breakfast, good grassy areas for walking our two small dogs. Unfortunately, some previous guests had obviously been irresponsible and not cleaned up after their dogs. That is not the hotel’s fault though! We had a good stay there!

Parking was great, rooms were great, great location!

Great location in grandscapes. The staff were all friendly and helpful! Breakfast was ok and normally very busy making it hard to find anywhere to sit. Still would recommend and we will be back.

room was hot.

Great hotel centrally located around lots of activities.

Hopefully they should offer free parking

No parking issues

This might have been one of the quietest hotels I have ever stayed at despite it being full of little kids for a soccer tournament. Parking was easy. My check-in took less than a minute and the room was spacious and clean. Water pressure was good and the bed was comfortable. I liked the layou of the room and having the bar sink near the mini fridge and microwave. Nothing fancy, just right for my needs. I will stay here again if I am in town. Special shoutout to the woman who checked in me.

.

We had the best time, staff was great, OMAR was exceptional from the moment we checked in. Clean and convenient!

Lots of stores and restaurants walking distance away. Busy area.

Staff was great! Room was clean and comfortable.

Staff was wonderful!

The room was clean. Breakfast was ok.

Yes the room was clean. But the staff at the front desk was the least friendly. Had no interest in helping me whatsoever. Barely spoke a word except to say “no” to whatever I asked. Other than her. Everything else was good!

Everything was great

Friendly staff

The staff

Very clean, stayed with family and plan to stay again when we come back

Angel, that was working the front desk during check in was so kind and helpful. The room was clean and comfortable. Breakfast had plenty of options and was delicious.

I am certainly contacting a social media influencer along with YELP and the CEO of both establishments. I will get my money back for sure.

The hotel was beautiful. The room was clean and the staff was extremely friendly and helpful!

The enire time we were at the Hotel the card key system for the doors were not working so everytime you left your room you had to have the person at the front desk let you back in your room. The reason this was worse then should have been is there was only one person working at the desk so they there were were checking people in and opening everyones doors. So it became a huge problem waiting 10 - 20 minutes to get into your room. She would have an elevator full of people that we would have to stop on each floor to get people to their room.

Clean room very quiet at night did not hear the neighbors TV. Great staff.

NA

Rooms were hot. Moldy. The doors are paper thin. For some reason the rooms have jack and kill doors. All of them. Bathrooms have sliding doors. No locks. No exhaust fans. Makes sense why they have mold. This is the second time we stay here that we have the same experience. Won't come back.

Good room

Everything was fantastic!! Love staying here.

I believe that this location is not corporate owned. The franchise owner needs to invest some money into this location.

Great property close to Grandscape events. The mattress was harder than I'm accustomed to but overall the stay was good.

Kind of frustrating to find out after I left i got billed for self parking per day. So it cost me $10 to park my own car.

Yes

Room was really spacious and staff was friendly. Closest hotel to the COSM / Grandscapes

Clean room. Big bathroom

Nice hotel and great area

Nice, clean room. Staff is friendly and breakfast was good.

Excellent location easy to walk to attractions. The basic room was very large and it was all super clean.

The beds were super hard.Need to get a temper penique or do something different with your mattresses. The door kept sticking every time we tried to go in.And out and our water faucet didn't have great pressure.In this bathroom

This was a very nice place to stay close to shoping, activities, and food. Room wax comfortable.

Great room

Loved the man at check in! He was great !!!

The room was very clean, staff friendly and helpful. Very enjoyable stay.

Easy , clean and near great places.

Great area & close to World springs

Nice property in an awesome area

The front desk manager on duty on Sep 6 provided exemplary customer service. Everything was clean and great!

Convenient location, not far from airport.

Rooms had no safes which was disappointing. The gym was good a d the kids seemed to enjoy the swimming pool.

Staff was great and friendly!

This hotel had nice accommodations along with very friendly staff. The room and bathroom were nice and modern. Our TV remote control was not working well, so probably needed new batteries. Overall, pleasant experience and would stay here again.

$5 just to park at motel. Should be included in room price like industry standard. Motel generally needs some maintenance. Solid 3.5

We went for our 18th wedding anniversary! Angel was so sweet and excited we were celebrating! Our room wasn’t available due to our late arrival but Angel was sweet enough to accommodate us to something similar! She’s the best! And I would definitely come back. Breakfast was delicious! Each day was different variety! Room was cleaned and offer fresh towels every day! My husband and I loved it!

Everything

Great location near Grandscape with lots to do. Room was spacious and the hotel was well kept.

Volume on tv did not work and we were not able to change rooms due to availability. We were also promised a refund of part of the stay due to the volume issue

Great place

Great location

The stay was great, just a little staycation for a birthday celebration but the staff was friendly and accommodating allowing us to check-in early as we had a lot of things planned in the area. I mentioned we were going to the new World Springs Spa to the receptionist and she offered discount cards for entry and food. It was perfect!

Great location for what we were in town for. Near our family as well as the shopping and some cool attractions.

Spacious and family friendly

Great location

I loved the heated pool, cleanliness of the room and the breakfast. Lisa at the front desk was awesome. I did have a slight issue with the first room and she resolved the issue within a few minutes (by the time I went to my car and came back issue was resolved).