The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Very clean, close to casino, employees professional

Easy on and off location from the I-10 . Great Texas BBQ place called State line, very close by! Very nice man checked us in! Smell coming from water drain in bathroom that never went away. Just kinda weird , no staff to help the man at check in . He seemed to be only worker there.

Very good

Love it, we stay here everu time

Superb

Amazing stay

Friendly staff!

Didn't have breakfast. Everything terrific. Staff friendly, helpful and accommodating. There weren't enough towels in the room,; we asked for another set and towels were brought up promptly. Loved the hand soup tin the bathroom

Very good property always clean.

Close to the casino so it is convenient. Their rooms feature microwave and refrigerator also so its a bonus. Always stayed our stay everytime

After a long day of travel I checked in and the service was wonderful. The room was clean and quiet. Perfect for one night on the road.

Bed was very comfortable

Everything was good, no problems during my stay. The staff was friendly and facilities were nice. Lots of parking, as I was towing a 20 foot trailer it was important to me. I also liked that there were security on the lot so I felt safer about the equipment on the trailer. The room was clean and comfortable and I had no issues.

Would be great if they offered Continental breakfast.

Walls are paper thin. Was woken up multiple times.

Exceptional

The minute we walked in, we could immediately tell how clean the hotel was! The staff were incredibly polite and helpful, and we never saw them away from their desk for long periods of time. It was overall an incredible stay!

The giant diesel generator outside of my window that ran all night, the first night I was there

Very clean & quiet I didn’t really like the shower being the hand held kind, but I liked everything else & the staff.

Very clean & quiet I didn’t really like the shower being the hand held kind, but I liked everything else & the staff.

No refund available

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Parking security was my main concern and we were not disappointed. Security was amazing We were told the rooms were non-smoking and everywhere I went. It smelled like cigarettes. And the water in the shower was not pleasant.

Parking security was my main concern and we were not disappointed. Security was amazing We were told the rooms were non-smoking and everywhere I went. It smelled like cigarettes. And the water in the shower was not pleasant.

Superb

Always a peaceful stay

It was the best hotel we stayed at and my room was ready early before check in and it enjoy our time at casino grounds as well. I would recommend to others to book a trip there for your stay.

Very good

From the outside the place didn’t seem very well maintained and didn’t have a sign. There weren’t many other people staying and it felt a bit eerie and off.

I like the mountain view an the staff was very accommodating.

The draw for the hotel is the casino. In its own right and adding a name to the building the hotel could survive on its own but since that is not its use, the accommodations are above average with the absolute best beds! I will come back.

Location on west wise was convenient for my trip The casino was so small and only had slot machines, no alcohol and smoking. Bad combo.

Location on west wise was convenient for my trip The casino was so small and only had slot machines, no alcohol and smoking. Bad combo.

This hotel was in a convenient locate for us with plenty of free parking. The front desk staff was nowhere to be seen during check-in or check-out. It left a bad feeling of no customer service available. The hotel had no food or restaurant attached and no Netflix to watch. It felt out-dated and forgotten. Weird vibe! I would not recommend this hotel to anyone.

2 min walk from Casino/race track. Very nice and affordable plenty of parking. Also has rv hook ups. Staff was very polite. Room was clean and spacious. Had fridge microwave coffee pot ice bucket. Weight room was great place to work out. Very friendly environment. Place very lit and safe. I actually look forward for another stay

The room was very clean. The lobby was also clean and very welcoming.

Nice place to stay

Ok

Loved it! Great staff and super clean and useful gym. Will come back!

The room was very clean and tidy. The bed very comfortable. I did use the coffee machine in the room. It was adequate, but I wanted more than one cup, which they keep for the staff and guests in the lobby. The front desk agent was kind and helpful. Location: The motel is close to many restaurants and services. A quick drive for anything you want. I stayed only one night. It was as expected. The door to the bathroom was not on its track and would not close properly.

The room was very clean and tidy. The bed very comfortable. I did use the coffee machine in the room. It was adequate, but I wanted more than one cup, which they keep for the staff and guests in the lobby. The front desk agent was kind and helpful. Location: The motel is close to many restaurants and services. A quick drive for anything you want. I stayed only one night. It was as expected. The door to the bathroom was not on its track and would not close properly.

The Best Western RAISED their prices (not worth it) so I elected to drive a little further and closer to home to stay across from the track. This hotel is on track property. Room was clean, except for the over bearing smell of deodorizer (Fabuloso???) Uhg! All the practical needs were met, but the open parking lot was too tempting for dragsters and a couple times a night all I could hear were tires skidding and engines of muscle cars revving. I left at 2:45 am when getting up finally seemed like the best option instead of trying to sleep through the outside noise. As I was pulling out there were police running cars off. This place is 100% ok for a quick respite, but candidly there are a lot of choices in the area and I’ll be inclined to avoid El Paso altogether.

No breakfast

It was good, conveniently located

Staff was very friendly and inviting. Room was clean, beds comfortable and towels were large in size. The view from our room was beautiful. Loved the overall experience of our stay.

Nice beds and pillows

Todo el grupo de empleados del hotel son muy profesionales y ayudan en todo lo único que me gustaría es que tengan almuerzos sería genial gracias por todo a todos los integrantes del casino

Large clean and comfortable room with a walk in shower. I will stay here again.

I never received my deposit

It’s nothing like the description nor are the pictures accurate! This is a dump and not worth it even if room was free. I prepaid and they didn’t refund me and I didn’t stay there. Beyond disgusting

Good overall stay for a night.

Clean room. Comfortable bed and pillows. Helpful and friendly staff.

Great!

Liked

In my opinion, a complimentary breakfast would be nice.

Staff members friendly

Great spot hidden gem. I will plan to stay longer when I have more time.

Room was nice and modern. Other Staff at reception could have been a bit friendlier. I dont remember random staffs name who called manager to help us get some promo shirts when rewards counter was close. Thank you whoever he was.

Very clean

Stay here every time I go to El Paso.

Bathroom door would not slide closed and room 200 smells like a man’s feet that works in the sun all day. We got used to it, but when you leave and come back… hits you again like a brick wall.

Quiet retreat. Great view of the mountains. Beautiful sunrise and sunset. Right on the state line and minutes from the El Paso Outlets and downtown. Very close to Walmart, dining, gas, etc. manager Nelly and Kenny were extremely kind and helpful.

Buena atención, la habitación era amplia y si estaba muy limpia

The hotel is very nice and affordable. There are very few amenities though, so make sure you bring the extras with you. Staff was very friendly. Will stay here again.

Staff was amazingly friendly!

Clean rooms with great staff.Easy parking with casino nearby.

The Internet here is quite slow being at the end of the hall. I had very poor network availability and it would often drop. I was also travelling from Canada and at best I had LTE speed in this area of the city and throughout El Paso and Santa Teresa I had great 5G service everywhere else. The air-conditioning unit gave off a funny smell, but I was running it quite hard due to the heat wave.

The staff were busy cleaning and updating faucets and

We are recurring guest, will always choose to stay here when we come to El Paso

we love it here so much fun

I would not recommend this hotel due to the location and amenities not available. No breakfast or pool.

Hotel was clean and the staff was friendly. Down side did have a breakfast. But overall we like it.

The staff is great and definitely were of great service, but you need to know you are on your own for any food except for a few snack items. The exercise room is small. The patio area faces the race track, but the horses only run winter into spring from what we were told.

Room was very nice and comfortable. Great that it was next to the casino. Really enjoyed our stay.

Hotels ok casino ok but to Smoky not to many people winning. Walmart close by small no gas station but there is a gas station in the corner, some restaurants n fast food. Ooh and amusement park next to hotel n casino.

Everything was good but not dog friendly and no breakfast or bar

Staff was rude horrible customer service was not giving the room I reserved they advertised restaurant grill on site there is not one

It was nice but seemed dated and the air conditioner was very noisy

Easy check in and out. Room was quiet and clean.

The rooms

I like is plenty parking space, and all the hotel is clean. The staff so nice and helpful. No to close to the I 10 but to far neither.

赌场旁的一个酒店，没有什么服务，不建议住这里。

One night perfect rest

Great place to stay and friendliest staff ever!! Plenty of parking and comfortable beds and a clean room.

Clean room. Wish for better blankets.

Staff is welcoming. I was remembered from our last stay and that is a BIG plus. All staff are helpful and pleasant

Quick check in, friendly hotel staff. Room was clean and maintained.

This hotel was quiet and accessible, next to a casino and racetrack. It was a bargain for the price. Breakfast is not included; staff is not at the front desk 24/7. Otherwise, we enjoyed our ADA room and would stay here again.

Clean room very good mattress

Really clean, amazing place to stay

I would love for there to be a restaurant in the hotel and a pool but it was very nice and the view was incredible

Hotel sucks not helpful at all I checked in the guy was rude and acted like he hated his job

Good

It was a good experience. Casino and food near by.

It was amazing and close to everything

Advertise bar and restaurant at the hotel. Found that none were open since 2024. Do not bring any food or drink over from the casino restaurants either. Terrible

Staff not at reception need to step into convenience market and they must get notified. Room needed body wash or body soap, clean like new towels and linen. Some spots on carpet but squares can be removed and replaced easily. Free coffee in bar area in am.

Excellent location, clean rooms would’ve loved a bar or restaurant in the hotel.

Definitely we will comeback Only I didn’t win any at the casino lol Good luck for anyone who read this

Nice location. However, rooms could’ve been cleaner, shower was dirty. I will say the bed was pretty comfy. Just wish there was a breakfast option. Besides that it’s a nice hotel if you need to stop.

Friendly staff, clean rooms

Safe clean place next to casino

Staff is friendly and very helpful. Room was clean and prefect for ADA individual. Price was right. Stayed many times in Las Cruces hotels and this is by far the best.

Very nice hotel. The front desk people are great. Thank you for making our stay very enjoyable.

It’s a nice hotel and staff was very friendly. Although, I was a little disappointed with them not offering any type of continental breakfast. They only had some coffee and it wasn’t the best. I also asked about a laundry room since we had been traveling for a few days and needed to get some clothes washed and I was informed they didn’t have one. So if you’re looking for a place with breakfast or laundry, this is not the hotel to stay at.

Second time me and wifey stayed here loved each visit. This last one we walked out to a flat tire no spare or any help available until this sweetie girl at the check in desk. She helped get a small air compressor so I could inflate my tire and get going. She was awesome went out of her way thank you.

Clean and staff were very professional

It was very relaxing

The hotel was excellent! The beds were comfortable and the staff was super nice. Especially Jennie. The casino is not connected but it’s close enough to walk. Recommend.

Great ! Everything was clean and pleasant !

Great place! Clean rooms in a great location!

The hotel had a weird smell, not only the hallways but also the elevator

I didn't like that they didn't have a swimming pool

Great location. The Mexican hole in the walls in the area have some of the best food you will find

Good location, walking distance to casino and lots of places to eat within driving distance. Room was good, bed comfortable.

Room was very clean and spacious. Staff was friendly and professional. Only downside was the ice machine on our floor didn't work and I was too lazy to check another floor.

They kindly provided shampoo and conditioner:) thank you

La cama demasiado blandita. Para lo que hay alrededor, este hotel es mejor para quien trae un presupuesto ajustado.

Our room was located on the bottom floor next to lobby, unfortunately the music and people talking at the lobby was a little too loud , in the morning we let them know and they promised to correct, beyond that we love this property

Great hotel. Our teens loved that it was next to Western Playland.