Staybridge Suites Houston Stafford - Sugar Land by IHG

Comfortable beds and good breakfast

Very clean and comfortable

Location Breakfast menu

No

Floor carpet

Noting great place to stay.

There was nothing to dislike, everything to us was perfect.

We reached at 2 pm and got studio suite. We missed to inform hotel we had travel delays and manager said if we had called the assigned room would have been kept. They did upgrade us as priority for next day. So if any delays past 8 pm for check-in call

The bed and pillows were so comfortable - better than most other hotels! Staff were very friendly, professional, and helpful!!

Beautiful

Amenities with in the room. The air conditioning didn't work. The room was booked by a company and for a client. It was challenging to get checked-into the room. The room was extended through Staybridge reservation number, I received a confirmation number, and then at the time to check-in I was told it didn't go through.

This is a great property. This is the third time my family and I have stayed here. We really like the location. It is around a lot of shopping. The breakfast is wonderful. Very clean facility. Totally recommend.

The first floor smelled warm, fresh, and inviting, but once we got on the elevator and reached the guest-room floors, there was a very unpleasant odor that took away from the overall experience. Our check-in experience was also underwhelming. The gentleman at the front desk was not particularly warm or welcoming. When you’re paying nearly $500 for a three-night stay, I believe the experience should feel inviting from the moment you walk through the door. I generally love Staybridge Suites and have had great experiences with the brand, which is why this stay was especially disappointing. I wasn’t expecting perfection, but I did expect the level of cleanliness, hospitality, and service that I’m normally accustomed to receiving from Staybridge. Unfortunately, this particular location fell short.

Location The first room smelled like smoke then got a handicap room with a full side bed and air blowing directly on us

Clea

This was a nice hotel. The breakfast was really good. The property was well maintained, and the staff were very helpful.

Very nice hotel and location

Nice Hotel and friendly staff!!

Breakfast and Social hour nothing

Nothing

It's in a great location. The rooms need paint. The walls are extremely dirty. You can really see the dirt. I had roaches and wasn't even given 5 points for my trouble at 150.00 per night. The staff is professional but not very friendly.

-Pool ×××× I'm a night person I wish it was open longer -Daily breakfast (didn't partake but it wss great to know it was there. Evening munches (select days) tacos, fries -Rooms ×××× and upgrade on beds is needed -Parking ××××× free & plenty -Location ××××× shopping center directly across street near plenty of eateries SHOUT OUT TO THE MAIN CLERK didn't get her name but it seem like she was the only front desk clerk the whole week we stayed. Nice Lady

Staff are friendly enough. Breakfast included, and centers around eggs, sausage/bacon, hashbrowns, waffles etc. Kitchen was in our rooms, which I hadn't planned for ... could have saved on some takeout. Did not try amenities so can't comment. Install, good stay.

Had a fantastic stay close to everything that I needed was visiting family and it was a mile away from their house. Also, when we got tired of eating out, it was able to cook or make a little steak on her own and we also met great friendships with others that were staying in the hotel and had an awesome time not to mention the breakfast was great in the mornings. Of course the weather was hot as Texas, but the pool did help in the afternoon evening. We hung out by the pool got some sun met. Great people will be back.

All good

Great stay, clean and well appointed suite. Everything we needed for our stay.

Breakfast was amazing

Very clean and well maintained, even though the hotel isn't new, but everything looks great, and you can see that taken care well

This is my go to stay whenever I’m visiting Houston

Nice place to stay...chill vibes....an great customer service

Clean and very nice for the price

Very clean hotel in a convenient location and with avery good breakfast.

Furniture was beat up and walls had markings on them

Very nice room. Desk attendant very nice

I’ve stayed here before, and I plan on staying here again. It is like a home away from home.

The room was clean and a good breakfast is included.

The location, the quality of the host, very comfortable suite, very good breakfast, and a nice fitness room

Room spotless as usual whenever I travel I always look for a Staybridge. Because I have come to know what to expect...The chain never lets me down. Breakfast hot and fresh with nice variety. The Stafford location was Exactly what I expected from a Staybridge Hotel. Thank you for making my experience one of complete satisfaction.

Very clean and

Very clean room, very comfortable bed and excellent breakfast

Every thing was great except there is a need to upgrade access to usb chargers.

Meals and appredciation at night. everything was satisfactory

Great

Clean room and good location. Staff very friendly.

No breakfast due to newe years holiday

Yes

I enjoyed the location, the staff, and the comfortable room. n/a

It was clean. We had all we needed. It was decorated very nicely. We needed a light bulb and the toilet paper holders needed to be anchored.

Staff was friendly upon check in, the setup for Thanksgiving holiday was so pretty, there was no smell of mildew like other hotels, our room was clean, and the breakfast was good!

Great property for work travel.

The space and ability to cook and store food in the fridge. The bed mattress was too firm

We had a very comfortable stay. Good value for the price, convenient location, clean, attentive service, great breakfast. We appreciated use of the grill and having the kitchenette in our room.

Awesome place

This place is GREAT! These guys really know how to do hospitality- Monday to Wednesday is Social evening events from 5-30pm to 7:pm Free food free beer and fountain drinks and soft drinks each night is themed! oh and the cookies are to die for! Breakfast is incredible too they also rotate the options for food too! The rooms are excellent! stayed 3 days twice over a 10 day period! Nothing has come close to this hotel in all the years of travelling! 10/10 for ingenious way of making sure people stay at your hotel over the competition! They have got it spot on! Thank you

Everything was superb! The staff was extremely accommodating as I hurt my foot, they provided ne with assistance. Very satisfied customer!

Overall a good experience. Lorenzos TexMex at the end of the street was special. There is 1 coffee pad for brewing coffee...for a 12 cup coffee pot. To get the right mixture of water and coffee you have to brew the whole pot. Just myself staying in the room, not a whole football team.

It’s nice to have free parking and a decent breakfast. Overall, the room was very nice but the bathroom shower surround could use some attention.

Very clean hotel, very nice staff and excellent breakfast. The hotel appears to be recently remodeled and the furnishing were very comfortable.

Room and bathroom both very clean. Lots of AC and USB outlets. Room was spacious. Be aware the bathroom sink area is in the main room so the light shines onto the bed. Excellent breakfast choices including the makings for yogurt parfaits. One of the few places to conveniently pre-bag some items making it very easy to take to-go on early mornings.

Staff, the smell inside the room, the air.

This Staybridge hotel won me over and I would not hesitate to stay at another again!

Great atmosphere, clean room and bathroom, quiet and great breakfast

The entire stay, from check-in to check-out, was great. The staff was friendly, the property was immaculate, and breakfast was on point.

Soda for breakfast 👍

Was great ! Very friendly

Great location friendly staff great rooms and always good bkft

Loved it

Great place to stay with family's

Complimentary breakfast was delicious. Every staff memeber we encountered was very pleasant and eager to assist.

Great place to stay.

Hotel was very convenient to access and staff was very friendly.

Had an enjoyable time

Some staff members not so friendly or helpful but not a bad Staybridge

Awesome breakfast. Popcorn and drinks in the lobby. Room was clean, quiet, and comfortable.

Good location, easy access to highway. Room is spacious enough

It was very comfortable I absolutely loved the Two rooms suite it was a family of 7 this suite worked out great we were all comfortable and happy to our stay definitely loved the breakfast buffet it was awesome and the customer service I will definitely recommend to friends and family traveling to stay at the stay bridge in Houston thank you so much for the Great Hospitality we will definitely book again in the future.

Comfortable

.

Great stay

The staff were very nice and cooperative.

This hotel is located near great restaurants. The location is safe and quiet, and the breakfast was great!

The stay was fantastic!

The room was in good shape with a kitchenette. Staff was friendly and helpful. Breakfast had nice options. Area seems safe though somewhat isolated but excellent value for the money. Only drawback was the loud AC fan, and the light cleaning made the room seem less clean (dirty facial tissue appeared out of nowhere, as did a small roach in the bath tub). But we will stay again if we make a future visit to the city.

Very comfortable stay! Friendly staff, clean room and very good breakfast for free hotel meal. Definitely two thumbs up!

It was perfect nice area close to everything room was clean

The room was spacious and the facility was clean and inviting. Easy, convenient parking and close to restaurants and activities. The staff was very friendly.

This property was close to shopping and dining. Needs updating, need door on area outside of bathroom. Bathroom is small so you have to dry off outside of bathroom which has no door,

Ok to stay, good option.

It was a very comfortable stay. No smelly odors. It smelled very nice throughout hotel, friendly staff, clean rooms, great delicious breakfast spread. I will stay again if I’m in city again!

The staff was very friendly. The property was very clean. The breakfast had great variety and plentiful portions. The rooms were clean, a little dated, but clean with enough towels and sheets.

My stay was comfortable. The room wasn't cooling. I placed temperature on 68 and it registered at 75. There were stains on the couch in the living room.

Nice place.

We always stay here when in town. The location is good for Dr appts and close the restaurants.

Dogs barking in hallways.

The staff from front desk, maintenance, housekeeping, etc… was super from check in to check out, am to pm! We were there for 5 days and only had the best care from staff. We extended our stay an additional day and the staff helped us to find the lowest rate avail. The 2 bdrm suite was clean and spacious as well. The location was close to an outdoor shopping area with access to many nice restaurants and easy access to the freeway. Our family of 6 and pet would definitely choose this place again!

Plumbing problems in my room.

There was a stale smell in the room and dog hair on the couch

Very nice place very clean very well decorated. Young man at checkin was very nice polite and heipful. Rom.was not ready at 3 had to wait till almost 4. Young man at desk was apologized and inform us when it was ready. Had a great stay.

Excellent vakue for money. Nice clean room with full kitchen. Great sheets and pillows! Perhaps the BEST complimentary breakfast Ive ever experienced! Great little gym! Lovely overall and comfortably appointed with a very nice staff! Near loads of restaurants! Will stay again when in area!

For a budget option, this place was very well equipped. Good large suite, free laundry on site, better than normal breakfast, decent pool, good TV options with DirectTV. Very good value.

Hotel was very clean! Only thing about the room I didn’t like was the bathroom were outdated. Overall, hotel staff was amazing.

The rooms were clean and quiet but the furniture was dated and tattered and needs to be replaced. The staff were all very friendly and helpful.

Of us to stay in and have a kitchen and living room as well. Breakfast was wonderful as well.

Hotel was doing construction. Kept interrupting my sleep

Great staff, clean, & quiet

Clean and calm

We stayed on the fourth floor and it smelled so badly of perfumed cleaners that it was surely at unhealthy levels. The fumes were so strong it gave me a headache. It made you think, WHAT are they covering up? Seriously. BAD.

The only issue I had was that it smelled like smelly feet in both the hallways and room. Not pleasant at all.

IHG properties always fall a little in the disappointing category. With just a little more effort and quality they could be top tier, but they never are.

Had a very pleasant experience. Rooms are very large and having the nook kitchen is a plus. Refrigerator door was not closing and did let the front desk know. Front desk attendants were helpful and accommodating. Breakfast was also really good (better than most).

I was kindly greeted upon arrival in a warmly decorated foyer and given my room assignment as well as the breakfast info. It was later in the evening, so it was pretty quiet. I was super surprised to smell the remnants of carpet powder and cleaning products. I do enjoy the smell of clean, and it was everywhere. My room was clean and comfortable, my stay was quiet. It was close to my destination and had plenty of entertainment and food options nearby. I would definitely stay here again if I ever come back to this side of Houston.

Exactly like the listing if not better. And a great breakfast!!

Poor housekeeping services

Staff was so friendly

A little bit of a challenge- treadmill wasn't out of order, no ice machines on the floors (I think Texas is definitely hot and humid), no hot or cold water, pretty much medium (co-worker said he had no problem with getting cold or hot water). Room was nice and clean, good kitchen yet didn't use it.

An amazing stay. The staff were very accommodating. We enjoyed the breakfast as well. I’ll likely choose Staybridge in the future. Very impressed. Clean room.

Great location near food and shopping yet quiet and comfortable.

Clean room

It was great

The staff was super sweet and accommodating for all of my family who was in the area.