Homewood Suites by Hilton Houston Stafford Sugar Land

The bed was comfortable . I didn’t like the layout of the room. We were traveling with our teen daughter and wanted the suite for privacy - the separate bedroom and living room with sofa bed seemed ideal …except the bathroom was IN the bedroom (you had to come into the bedroom to use the bathroom) That put the privacy right out the window .

Beth was very nice

Exceptional

The front desk staff is not nice

One of the best hotels I've stayed at.

Room was clean but very small. Door would need force to close. Staff was very nice. Breakfast was great

Pleasant

The cleanness and the staff were very helpful Non

Nothing ..stay was great

Nothing ..stay was great

The cleanness of the bath tub (this appears in 2 rooms)

The bath tub was not cleaned instead just put a something to cover (This appears in 2 rooms).

The cleanness of the bath tub (this appears in 2 rooms)

The bath tub was not cleaned instead just put a something to cover (This appears in 2 rooms).

For the price and location, everything was amazing I honestly have no complaints

I honestly have no complaints

Love the size of the room, was spacious and very clean. Hotel looks well upgraded.

The location. The comfortability of the room. The cleanliness. The accessibility to everything. The safety bars in the tub, Lord knows those were appreciated The laundry facilities not having tap to pay. I don't really carry cash, let alone quarters.

The laundry facilities not having tap to pay. I don't really carry cash, let alone quarters.

Superb

Superb

AC was not working properly and bit hot

The room was great, breakfast was okay. One elevator was "working" while the other was down. Overall it was great.

They should improve on the breakfast.

Tim the check in attendant was absolutely amazing and very welcoming. I throughly enjoyed his amazing energy late at night.

I was skeptical about staying with my pet in this type of long stay hotels but it was great and the Homewood suites checks al the boxes!!

Loved the renovations , everything was clean and the staff was very friendly and helpful

Very comfortable Nice and clean

Good breakfast and room size

Everything was great!

Lovely staff. Evelyn was great, responsive, and helpful. Called me by name from the first interraction. Breakfast was delicious and well stocked and cared for. Clean pool and fitness center stocked with towels. We visited during the FIFA World Cup, and the lobby and breakfast area was decorated for it. Even the waffle maker made soccer shapped waffles. There was a special event / Wednesday dinner they were holding and insited we joined, which was very nice. They gave out little presents to kids. Everything was great!

I have stayed in too many hotels, first time the people at the counter acts this way.

It was the perfect spot to prepare for my wedding day.

The staff at the front desk was very nice. The room was very clean and spacious. There was an odor in the room but nothing that was unbearable.

Very comfortable and clean.

Breakfast was great we loved the options No pressure shower but I checked into a disable room because we arrived early, so that’s probably why the shower pressure was low.

Breakfast was great we loved the options No pressure shower but I checked into a disable room because we arrived early, so that’s probably why the shower pressure was low.

We love how much value for the price as well as the good service. The kitchen set up is awesome and the room itself is so spacious! Breakfast was the cherry on top.

We loved how there was 2 beds and a sofa bed and a full kitchen, very spacious👍

Only one thing needs to improve work out room a litte small

The Staff was friendly & the rooms were clean.

The lady that checked us in was very friendly and helpful. She gave us recommendations for vising the gulf coast beaches. The breakfast was tasty and more than just cereal and muffins. The room was comfortable and we even got a new mattress on our 3rd night. The room was cleaned appropriately after installing the mattress. We didn't get a chance to use the pool. It was somewhat small but appeared clean. We enjoyed our stay.

Clean hotel with above average breakfast. Clean pool for the kids. Ruth at the front desk was amazing.

Clean room staff nice good parking area

So, when we first arrived, I was a tad concerned because no one was there or ever showed up but then after a few tries from corporate lol the guy in the back woke up and was beyond helpful. Mind you it was 1 A.M. so no hard feelings, I just started to get scared no one was coming and it had been a long drive. But honestly that was the literally only bad thing about the whole stay. Everyone was beyond nice, the room was immaculate, and I am pretty sure they just went through a very nice full renovation. I loved the breakfast and they even had a social on Wednesday evening.

Great hotel and service we enjoyed our stay and will stay again

I always stay here when visiting family. Great pool for the kids and free breakfast. Staff is always helpful and accommodating. Thank you, Beth!

Breakfast and parking was excellent..

EXCELLENT

I wanted a higher floor but she placed me on the 1st. Some upstairs noise toilet flushing and side door opening and closing

Clean room, staff gave good customer service, parking was convenient and breakfast had plenty options.

yes

Part of the bedroom floor groaned when we walked on it. We were on the 3rd floor, and 4th floor footfalls were heavy. We heard voices from the next room in our bedroom. Sound separation should be better. Overall, the hotel seemed very well run.

Rooms were clean, nice and spacious.. Hot breakfast was provided at the hotel, but the rooms also come with a kitchen/kitchenette for your convenience. Staff was ABSOLUTELY AMAZING!

This Rose’s baseball was canceled

The hot water was not working during the stays and it was inconvenient.

Overall, we did enjoy our stay!

Staff front seat very rude

Very clean hotel! Staff was so nice and helpful. Parking was easy and convenient. I highly recommend this hotel and will be staying there again.

Everything was great.

East check in and staff very professional. Received text messages about if we needed anything. Very nice.

Has been a great stay for my second business trip to Stafford. Very friendly staff, clean and had everything needed for a comfortable stay.

Great stay

it was pretty good for the price!!

Clean, friendly staff very accommodating.

We didn’t know that the hotel was undergoing renovations. We went as a group and there was no place in the lobby to sit and chat with our friends

Great location, Excellent Staff. Full breakfast offered is very good. A lot of amenities with one mile of the Hotel.

Staff was very nice, breakfast tacos were very good. Loved the room they are one of a few hotels with a closed off bedroom with an actual door. Loved it

Clean rooms and friendly staff. Hotel is close to many great restaurants, and perfect if traveling for business.

Niceee outdated but niceee

Always so welcoming and they check and make sure that you are okay and that you are enjoying your stay. I also like how they always accommodate me considering I am a travel nurse

Clean and spacious room, good breakfast.

Good property and excellent service by the staff

Needs lots of updates. Felt dirty.

Large room with great AC, clean, and the ceiling fan is a nice touch!

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Breakfast was limited, restroom door did not lock, restroom vent was not working, kitchen needed fixing.

It was amazing the room was huge it accommodated me and my family very well

Always great. Stayed here more than a dozen times

The look of the overall hotel was good. My room was very spacious and had everything I needed to feel comfortable. However, when I walked in to the room it smelled humid and looks dated. The kitchen had a full refrigerator which was nice. The bathroom was good however a few of the tiles where the sink is were lose and would move a little when I would walk into the bathroom. The bed was decent as well slept fine both nights. The AC to my room was EXCELLENT. The cleanliness of my room was excellent as well I think it was the main reason I was comfrotable because although the furniture was outdated the room felt clean.

Very Good place, quiet, good breakfast, staff willingness to help, parking good. Had a suite, and had a great kitchen and living area with fold away bed.

This property was awesome, had an actual suite and kitchen with real room service/cleaning. Was offered commentary drinks(water/orange juice) to come home from work to.

I was more than pleasantly surprised upon entering this facility, and in meeting the manager. Everything from beginning to end was more than acceptable, it was excellent!! This will be my hotel of choice on any future trips to the Sugarland and Houston areas.

Overall it was a comfortable, safe, and clean stay.

I thought I m getting a suite but it was just a regular room. I paid suite price. It’s one night stay so I can live with it.

This hotel was clean and had everything I needed during my business stay. Very fast and amazing staff helped me check checked in easily. I would stay here again for sure.

It was pretty good

Clean hotel and service was good

The place was great just was there for the weekend. Just need to do some upgrades.

It was great we were here for my daughters

We stay here every year when my daughters dance comp brings us to town. The area is quiet, safe with plenty of food options after dance. The staff is always friendly, and the rooms are always clean. The parking lot is easy and seems to be safe, never had any issues while staying here. The breakfast is very good, better than many other hotel options in the area ... which is plus and we enjoy.

Awful

It was good stay

Friendly Staff, great breakfast, location was perfect for all my needs

Always clean and convenient to many locations!

Good place to stay, little dated but good.

Good. Initially unhelpful staff who later rectified the problem. No harm, no foul.

Always stay in this hotel. Love it.

No cambian la comida.Siempre lo mismo. Tampoco asean las habitaciones todos los días y las toallas tampoco,

The Hotel is little old and it's appliances and carpet looks old, needs renovation. Breakfast is good.

The property lacks maintenance, the microwave oven didn't work and the person in front just said there's another microwave oven downstairs. They have a huge problem with cockroaches and they never take out trash in the rooms, much less replenish or clean the room. Terrible experience.

The staff was friendly. The property is run down. The outdoor furniture is broken and dirty. The worst part was the room while it was spacious and appeared clean there were roaches in the room. When I was checking the mattress for bed bugs I found a HUGE, at least 12 inch, blood stain on the mattress. I ended up leaving early and not using my second night.

Good

Need some updating in the restroom.

Cons: light in kitchen area hums real loud. Probably a simple fix. Broken tile in bath. Need to inspect rooms for damaged and non working items. All in all fantastic stay. Thanks

Enjoyed my stay

The lobby, and hallways are 10 times better than the room themselves. $140 for a night is definitely not worth it for this.

The staff was very helpful in making our stay comfortable. However, the breakfast was left cold despite the fact that it was only 8 am.

The staffs were so effective and their performance was excellent. They attended to our needs on time.

This property is the definition of old. Our room has ants in it. Everything in the room and hallways are old, peeling or worn. We stayed one night and checked out.

It is always a pleasure to stay at homewood suites in stafford sugar land. The staff is always very friendly. Always a good experience!

It was a good stay

Internet is bad. Check out at 11 with charges of extended after 12. Housekeeping every three days.

Nice place to stay easy acces to everything need.

Great stayed with a nice comfortable king size bed. Appliances were a plus.

I didn’t like I had to get new keys the second day of my stay.

The staff were great. Everyone was friendly and the breakfast was awesome.

Nice, clean, roomy hotel. My go-to hotel in this area.

A great value!

Calm and quiet atmosphere. Very friendly staff. Easy check-in/check-out. If I to give an add-to, it would be fresh fruits and filtered water in the included breakfast.