Courtyard Houston Sugar Land/Stafford
About Courtyard Houston Sugar Land/Stafford
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities including free WiFi, streaming services, and work desks. Guests appreciate the room comfort and attentive staff. Dining and Leisure The modern, family-friendly restaurant serves American cuisine for dinner. Additional facilities include a fitness center, terrace, seasonal outdoor swimming pool, and free bicycles. Convenient Location Located in Stafford, the hotel is 5 mi from Constellation Field and 23 mi from William P. Hobby Airport. Nearby attractions include Waterwall Park and The Galleria Houston.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the friendly and helpful staff, as well as the cleanliness of the hotel. However, many guests express dissatisfaction with the lack of a complimentary breakfast, noisy rooms, and absence of microwaves and fridges in the rooms.
- Friendly and helpful staff
- Cleanliness of the hotel
- Lack of a complimentary breakfast
- Noisy rooms and absence of microwaves and fridges in the rooms
- 5/5
Great
- 4/5
Staff was helpful. Balcony needs chairs
- 2/5
No breakfast Location was good There were many good hotels around for less and better room and service Check in staff Cleaning service not provided even after requesting Worst mattress It was kind of sinking
- 5/5
The front desk was really good and polite
- 0.5/5
Bad
- 5/5
Good location for where we needed to be in Houston.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
The manager was very unprofessional in her communication and behavior.
- 3.5/5
Your restaurant overall needs reorganizing Service and provisions
- 5/5
Exceptional
- 5/5
Exceptional
- 1/5
Bathroom
- 5/5
The room was very nice and the beds were conformable. The staff was amazing and extremely helpful. We will definitely be returning.
- 5/5
Good
- 4/5
The front desk staff was fantastic and welcoming. The hallway carpets looked dirty. Hallway across main lobby had a dead fat cockroach, coffee machine in the room not working. The lock to my room would get stuck.
- 4/5
Air conditioner in the room was cold. Air conditioner in the hallway was out. Hair dryer in the room did not work but was replaced. Microwave in the room almost caught fire. I smelt it burning pulled it out of the cabinet unplugged it and moved it to the bathroom area in case it did. We ran it for about two and a half minutes and you can smell it burning so I unplugged it and moved it to a safe area. I advise the hotel staff about the situation. The staff were extremely friendly and helpful. The only thing I did not like was coming out of my room into a hallway that was 100°or at least it seemed like it. And the pool was not clean. We stayed 3 days and had brought bathing suits to swim but I would not allow my kid to get in the pool because it was dirty.
- 3.5/5
Good
- 2/5
It was really hot the air wasn’t working no one came to clean our room couldn’t get front desk help because no one was at the desk really rude staff wouldn’t stay there again
- 2/5
It was really hot the air wasn’t working no one came to clean our room couldn’t get front desk help because no one was at the desk really rude staff wouldn’t stay there again
- 0.5/5
Bad
- 3/5
The clean room were not good the small kind get break and other did not work and other things were fine but light ture back again and again
- 5/5
Exceptional
- 5/5
Nice hotel and pretty clean!
- 5/5
Worth every penny! I highly recommend this hotel. Nothing bad to review. Amazing experience. N/A
- 5/5
Worth every penny! I highly recommend this hotel. Nothing bad to review. Amazing experience. N/A
- 5/5
Very nice stafg
- 5/5
NA
- 5/5
NA
- 5/5
Loved the experience. Amazing staff
- 5/5
In one world NICE
- 5/5
Great stay
- 5/5
Clean room, smelled amazing. Staff quickly amended an inconvenient wait while checking in. Fast-acting customer service.
- 5/5
Friendly staff
- 5/5
Nice Hotel, clean, great staff, many restaurants and shopping centers close by.
- 4/5
Hotel was closed to highways so it was noisy at night; the choice of restaurants nearby was limited. Recommended if it is close to your destination and all the pros above.
- 3/5
Staff and rooms are good. But not that clean. We saw a Cockroach in the room.
- 5/5
Very clean rooms with pleasant and helpful staff. The location was great a lot food and shopping options walking distance.
- 5/5
Nice staff
- 5/5
Did not have a scenic view but did have a restful night
- 5/5
Staff was super friendly and helpful. Bed was great. Area was not bad at all and close to the arena for concerts.
- 5/5
Clean room and very easy check in. Front desk service was very nice.
- 5/5
Amazing
- 5/5
yes, I imagine, it would have been
- 5/5
Great Service
- 5/5
The friendly and welcoming staff makes me wanna book here even more . The rooms were clean and comfortable. I really enjoyed that the roomed had a balcony and the bible was in the rooms. Very clean
- 3/5
One area for improvement is the lack of complimentary breakfast. Comparable hotels in the vicinity and price range typically include breakfast, which is a valued convenience for travelers. While I am not expecting gourmet offerings, a simple option such as coffee and toast would enhance the guest experience, particularly for those on the go. This omission may not be a concern for guests who skip breakfast, but it is worth noting for others. Overall, the stay was pleasant, but I will likely explore alternative properties in the area for future visits.
- 5/5
Staff was courteous
- 5/5
The friendly Staff fixed my tv issue and even offered to move me so I could watch the game. Wow!! Did not expect that but that just showed me the level of hospitality that they offer.
- 5/5
Service
- 5/5
Very clean
- 5/5
Muy buen trabajo
- 5/5
Clean room
- 4/5
Over all the place was excellent. The only thing I didn’t care for was that our room was on the freeway side.
- 5/5
My Husband and I had a really nice stay. Felicia the desk clerk was very friendly and helpful. The room was very nice and clean. We will definitely come and stay again.
- 5/5
Excellent stay.
- 5/5
Everything was wonderful
- 5/5
Over rate.
- 3/5
Housekeeping never came. Had to request towels more than once. Was not a fan of the actual appearance of the room.
- 5/5
This hotel was very nice. The rooms were spacious and big. I only stay one night, but I do recommend this hotel. The staff was very nice.
- 5/5
Great area and cozy room
- 5/5
Staff was very courteous and helpful.
- 2/5
Staff was untrained in basic operations.
- 3/5
The staff at the front desk were very friendly. The hotel was very clean however the room had an over powering smell of cleaning products which reminded me of cheap deodorizer you get at a bad car wash. It was so overpowering that we had to prop the door open. The bed was the most horrible bed I have EVER slept in. It was lumpy and needs to be replaced. Neither myself nor my daughter could sleep very much.The hotel is very well maintained and you can tell that the staff take pride in keeping it that way.
- 1/5
The lady that checked us in was very rude. 2 vehicles were broken in
- 4/5
The location is in a central place of everything. The staffs are the best.
- 3/5
Lumpy mattress made for an uncomfortable sleep
- 5/5
Staff is awesome
- 5/5
Everyone was friendly