Hotel Blue Spring

It was delightful

Staff unhelpful when we asked for things. The room didn’t have phone so we had to walk every time to the front desk. 2 pillow each bed for double/queen beds. As soon as you walk in the room, it stinks. It smelled like pee and smoked and it isn’t a pleasant experience. The AC was loud and rattling. Just awful experience overall.

Room was nice for the most part, although a maintenance request was not done (very loose toilet lid, which WE ended up tightening). We also couldn't get many channels on the TV even though the hotel is in the metro Houston area! Staff & service can be improved upon. Breakfast was disappointing - looks like they had a great system at one time & then fired their staff??? Anyway, our experience was mediocre at best... generally would not recommend it to others. Yes, I think a "3" is an accurate assessment.

TV not working in room.

As indicated, overall, my stay was ok, but there were definitely things that could've been better.

I would use it again if I visit this area.

Very clean and quiet

We had to be moved to a different room because the room was not clean it had a odor and also it had hair in the bathtub to say that we were told that it was just clean

Property was quiet and peaceful. The first room I was in was infested with roaches. They did give me another room it was 100 percent better but the roach infestation in the first room just messed me up.

Breakfast was awful. Not something i would eat; i returned the plate of "stuff". Usually one expects something edible for breakfast not items that weren't well cared for and looked disgusting. The only good thing about the hotel was staff were friendly as I pointed out all the issues. Room was not clean or somewhere I could stay - mold and mildew (I took pictures) in the bathroom and the a/c unit. Floors were dirty (didn't looked like they had cleaned the place in a while). I left the hotel and both the hotel and booking.com were informed about the concerns. I was not able to get either booking.com or Blue hotel to re-imburse me for the days I didn't stay. Staff were ok.

I was looking for a kitchenette this is why I booked there. In non smoking but the time I stayed the room next to me was smoking weed and blew the smoke in my room. A nice hotel but the wife is rude as hell. She did not speak English well and kept using gestures communication skills were horrible. In fault - my Uber took me back when I was on my way home and went in the office she was there. I asked to use the rest room while I waited on my ride - she said No and refused to allow me to. I spent way over $2000 two weeks ago but she do not recall me being there or allow me to use the facility restroom. I feel that being in USA a lot of people are come here with the countries they leave mind set. Victim mentality in every case, angry and not kind. Every situation is different and should be handled as such in professional manner. She treated horrible and refused service. In the USA kindness is required especially to a customer who paid for a service at your establishment.

Staff is terrible Rude Charging for extra room keys, so we had to enter our room from the window. Mold all over the rooms and roaches They keep banging and opening the door for no reason Housekeeping does not clean up

.

It had outside access to all rooms. I prefer inside. It was safe.

Horrible hotel NEVER will stay again in my life

Needs work

Rooms were decent. Requested a first floor room. Was given a second for room. Then the receptionist accommodated me with a room on the first floor. Location , I wasn't aware there were two hotel blue's in Houston. I actually selected the one closer to the woodlands but somehow was booked for the one 24 miles away. Maybe I selected the wrong one. Not really sure.

Nice

Hotel Blue is adequate in every way. It is clean, the rooms are comfortable, the family that owns it are friendly, wifi service is strong, and the cleaning staff are helpful. There is an ice machine, and I saw a washer and dryer in the common area, which I presume work. I have one gripe: the website clearly, explicitly, specifically says "Breakfast included." There was no breakfast at all, not even coffee, on the two mornings or our stay. I don't expect breakfast for the price we paid, but if they advertise breakfast, it ought to be provided. At lease, at least, at least coffee for goodness sake.

Sleep well. TV never works. Insects in room. Floor sometimes sticky.

The air conditioning did not cool our room during the day and took a while to cool in the evening. The sofa in our room was very dirty and the floors were slippery. The bathroom was very tiny and no extra bags for trash in the mini trashcans.

The cheap price Roaches, no working tv, hardly water in toilet bowl, sugar ants.

WiFi was trash, breakfast was just frozen kolaches, and the staff was rude and constantly arguing with the guests. I don’t recommend this place.

N/A

This accommodation offers exceptional value, perfectly situated for tranquility after a demanding day. Its spacious and clean environment provides a comfortable and peaceful retreat. Guests will find the room ideally suited for relaxation. The prime location further enhances the overall experience, ensuring convenience and serenity. It represents an excellent choice for those seeking rest and rejuvenation.

Definitely be staying here again in the future.

Room clean and up to date. Easy check in

There was nothing I didn't like. The staff were great the room was clean. Parking was available.

Everything was clean and convenient!

There was no breakfast available as advertised. A/c didn't cool. Pillows to small. Bed mattress to firm, and to High. .

Comfortable AC and bed. First room I was given hadn't been cleaned yet. So bad first impression. Second room was better but the bed and couch looked a little scuffed up. But nothing concerning. At least it was clean.

Nothing room was dirty people screaming outside They were rude I was double charged and still haven’t gotten my refund back to me room was dirty microwave was broke

Clean, comfortable and quiet. Perfect for when you're working nights. Very pleased with my stay.

You get what you pay for. First room was too musty, requested to try another room. Request was granted and next room was OK.

Parking easy, ac was fair

It was a hotel where the doors are outside. Like a motel. For me, being with just my child I was a little worried. In the pictures, it does not show that. Plenty of channels to watch. Bed covers had tears. I found a couple hairs that were probably not wiped down good enough. I did just stay the evening. I was ready to leave. Did not have any breakfast. But of course I wasn’t going to eat from there. Not a much else to say about it. It’s good for shower and sleep for one day. But I’d not want to stay another.

It was good place to stay until last night someone kept watching my daughter and her daughter. Some guy being too nosey.

Parking was good Did not have breakfast

It was clean It advertised free breakfast and there wasn’t any just cold coffee

Safe ,discreet and clean

Very poorly managed

Location is great This young guy beat the heck out of his girlfriend in the parking lot. Some guy was selling drugs it was a lot of bad activity taking place this time when I came it’s usually pretty quiet but not this time.

The room was clean and comfortable. Staff was friendly, helpful and polite. Location was quiet. I enjoyed my stay.

The room was clean and comfortable. The staff was friendly and helpful.

great location. outside looks great. beds were clean. definitely not queens. bathroom had crack in the shower. baseboards looked like they’ve never been cleaned. bathroom door didn’t close or lock. But the possible was this location advertised breakfast. there was zero breakfast.

It was dirty and no ac unit

The check inn was a real problem,the lady didnot recognize the reservation we lost 45 minutes

Breakfast ok. place ok. just there to sleep and move on.

Clean room

There was roaches in the room

So bad i quickly just showered and gathered my things and just slept in my car in the parking lot. The hotel has long term tenants. A word of wisdom just choose a better hotel and not a raoch and bed bug infested hotel

Clean rooms

Quiet able to get rest without alot of outside noise

Went for an overnight trip. The room was ok. The bed was really tall, I'm 5'9" and had to tippy toe to get on the bed. The bed was too soft, had 3 small pillows. The toilet seat was loose, the wayer pressure was low. Looked like they didn't sweep or vacuum in the bathroom, lots of dirt innthe corners and along the walls. Breakfast was included from 6:00 am to 9:00 pm, we went for breakfast at 8:30 am, there was one slice of bread out. We told the guy on duty there was no breakfast. He said it was only pastry's, which we expected, we told him aboutvthe one slice of bread, he went to get some pastry's but we told him not to worry about and left. We probably won't stay there again.

According to site, free breakfast offered - no juice or water available. Only items offered were 2 items, cinnamon buns and cookies available from any grocery store. Arrived and TV remote did not have batteries and clock did not work.

These things hotel for the price thank you

One of the cleanest hotels I’ve stayed in for this price range. Very new hotel. Bed was comfortable, pillow a little too firm. One cigarette looking burn on a blanket but room smelled fresh and was very clean. Very quiet and a great location with lots of new shopping and restaurants around. Would stay there again.

The beds and pillows were a bit soft for me otherwise well worth the stay for the price

Bedding was unsanitary and has cigarette burns all over and on the couch as well. The blankets had all kinds of hair in it. White blankets and pillows were white

Very nice and clean

Mold on the ceiling. No breakfast like stated no pull out couch like stated.

Dirty room, sofa nasty, sorted with spots look like feca matter

Friendly staff and large, spacious rooms.

was so so

No breakfast

Clean and very comfortable. The staff was super friendly and helpful.

Management allowed booking knowing it did not have AC or power

Nice clean place

A room with power ac and tv after the flood and power outages. Fantastic

And the area where the hotel is located looked very sketchy. I would not recommend this place even when there is power and operational.

Everything was great except AC not cold enough

i liked the whole hotel the only thing is i could hear people outside of my room late at night talking !!

Surprisingly clean.

GARBAGE

Nice

Ok to stay

To be honest, it was better condition, and location than we expected, and superior condition to other Super 8 establishments we have stayed in before.

I loved the accessible room

I had a handicapped room and there were only overhead bright can lights so no way to sit and read or watch tv without a glaring light overhead. The bathroom was well lit but only if the fan was on too which was noisy. Still not bad if you need a less expensive option.

Good location, easily accessible.

Great

Great

It just wasn’t what I expected

Wonderful stay

It was smaller and quiet. It made for a relaxing place to stay.

No hangers for closet. Upholstery on chair was filthy. Bedspread had burn holes and stains. No adequate reading lamps, or dimmers on lights over be so could dim their glare. Bath and hand soap s cheap it wouldn’t lather.

Very nice and friendly front desk. Room is clean

There was a lot of cockroaches everywhere in the room. I couldn’t sleep at all. The coffee maker was very dirty.

Five stars everything is great! I decided to stay for another week. Close to shopping restaurants and Klein isd schools.

Clean, nearly-new, good wifi, good place to spend one night.

Next to I 45 and in close proximity to everything else

Locked out of room daily.

The room was muggy and smelled like fabulosa cleaner the purple one. It was almost unbearable. I use fabulosa to clean with at home and it must be diluted down. I could hear the people above us all night. I could also hear their cell phone ring.

Omg so horrible the staff kept trying to come in my room while I was trying to sleep to give my room away after I checked in already and was in the room so scary !

Okay stay-pretty new in a relatively safe part of town-shady characters and roaches though.. front desk woman kinda rude but that’s just how she is.

Tv didn’t work. A lot of trash and debris in parking lot. Staff not friendly. Left instead

Signs of a heavy roach infestation under the sink and behind the desk. Killed 5 German Roaches within the first 30 minutes of our stay. Live roaches inside the refrigerator! I killed those too. I know Spring has roaches but the brownish red tracks/smears above and on the baseboards were visible, not clean. Coffee pot also had used coffee pod inside.

Orbitz advertised breakfast, nada... Same with stay at wemdom saguim in July and a strong smell of curry.

Please put Kleenex in the rooms.

Didn't find hot and didn't stay there

I love the staff, very helpful and kind. Room very very clean and spacious

It’s very Deceiving that they have breakfast included but yet when you arrive there they tell you, oh no because of COVID we are not. This should be updated to avoid disappointments.

The property was super cute and perfect for us. There was a major disturbance Sunday night around 11pm..It wasn't on the property's part but maybe the guest...It was pretty frightening. and loud. Guest fighting or upset. Other than that..we were at peace and felt safe inside...some of the guest were questionable ..but ..that's the way of the world. Great property...not to expensive! Staff gave satisfactory service..Needs an iron in room..

You couldn’t change the channel in the tv so I was limited to 1 station. The internet went in and out. There were stains on the comforter and the sheets - gross! Other than that, the room was comfortable.

Room was good

When we book we were shown as breakfast served, but at hotel there is no breakfast at all. No iron box and pad.

Great value for its price. Clean nice, conveniently located to my business trip.

This place is a dump!!! The bed were clean but the noise from the road and people sitting in their trucks with the load pipes going. And a dog that barked all night up stairs. Not a restful night at all. Thinking of cutting my trip short to not stay another night.

And to make things worse there are roaches EVERYWHERE!!!! This is the worst stay in my life and I will never come back to this place

Toilet seat broke, stains on couch, chair, main door had to push hard to close, bathroom door wouldn’t close, bed was comfortable

I didnt like the rude front desk clerk!!!! He acted like i was bothering him when he came out from the room he was in taking a nap it seemed like

When I arrived, I was greeted by a polite gentleman. The room looked clean at first site but then I noticed mold on the AC, curtains and bath tub. When checking out, I notified a different front desk clerk that there were bed bugs. I have never dealt with them before and I was asking him what to do. He said it wasn’t his problem and I needed to leave so other people can check into that room. We came to an agreement on Two hours later, he called the police on me, telling them I was refusing to leave!!! I wasn’t refusing! He told me I could wash my stuff and then refused to turn on the washer, then wanted me to pay $5 per load. He wouldn’t even give me trash bags to put my stuff in! And I have my child with me!

There was mold all over the ceiling of the bathroom in the room. Everything else was okay and staff was eh.

Pillowcases and bedsheets were dirty. I’m not sure when the last they were washed.but it surely wasn’t before my stay. There was also a few roaches crawling around. When morning came around, we were woken up by the cleaning ladies in the next room who were banging on something while cleaning. I really don’t think all that banging was necessary when cleaning a room. I would not recommend staying here!!

Room 110 tv didn't work. Management didn't seem to care!

There were roaches everywhere in our room. They crawled over my son. There were hundreds of them on the headboard. They were in our clothes and suitcases. Gross

When I reached the agitation I felt a very strong smell of urine. I solved it by putting my perfume. I liked it a lot. The area is very quiet. put cutlery in the cafe area

I didn’t stay they tried making me pay a 500 deposit for two nights

Very comfy beds and pillows

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