Express Inn - Spring

our tv wouldnt work

It was OK for the money

Limited towels in room.

Very good

Pleasantly surprised after staying here and we’ll stay here many more times

Service

Nothing Service

Superb

Exceptional

Excelente y comodidad al 100

Everything was great

Well maintained.

Well maintained.

Exceptional

The value There was no breakfast or coffee. The comforter was dirty. A/C worked but after a while, it stopped cooling.

There was no breakfast or coffee. The comforter was dirty. A/C worked but after a while, it stopped cooling.

The shower head was the best part. Also, I needed an iron and the guy that checked Me in brought an ironing board and iron right to My room. The bed was comfortable too. The drying towels were dingy & had hair stuck in em. The soap bar was dried out and old. No tissue or coffee in room. The comforter on the bed was not too clean.

The shower head was the best part. Also, I needed an iron and the guy that checked Me in brought an ironing board and iron right to My room. The bed was comfortable too. The drying towels were dingy & had hair stuck in em. The soap bar was dried out and old. No tissue or coffee in room. The comforter on the bed was not too clean.

Clean room

When I arrived at the MOTEL not hotel, I noticed men working on a truck in the parking lot and a woman sitting in her room with the door open, smoking talking to the men. Although I saw beer cans, I didn’t see anyone actually drinking. The atmosphere made me feel unsafe, so I decided to leave. I wasted my money, I was uncomfortable before I even got out of my vehicle. Please be cautious when booking this MOTEL, as it has a non-refund policy. Don’t waste your money!

When I arrived at the MOTEL not hotel, I noticed men working on a truck in the parking lot and a woman sitting in her room with the door open, smoking talking to the men. Although I saw beer cans, I didn’t see anyone actually drinking. The atmosphere made me feel unsafe, so I decided to leave. I wasted my money, I was uncomfortable before I even got out of my vehicle. Please be cautious when booking this MOTEL, as it has a non-refund policy. Don’t waste your money!

Nice Every thing

Sheets were stained and had to change to a smaller room.

Sheets were stained and had to change to a smaller room.

It was the most terrible experience in hotel, very bad smell in the room. they do not accept policy cancellation. I stay just one night and charge me the whole stay. Don't worry, I will never recommend to anyone...

The hot water and shower pressure I traveled with family. This hotel is for young people who just wanna smoke in rooms. It’s NOT FOR FAMILIES!!! I went through booking and booked a non smoking room. Went to check in and they gave us a smoking room! The room floor had stains on it, the bed was filthy I had to take off the sheets myself, then the hotel worker had the audacity to act like she didn’t want to touch them! Which means she knew those sheets hadn’t been changed!!!!! The a/c doesn’t work so it was hot! I went to ask for my room to be changed where they lied and said no more rooms were available but gave a lady who was yelling at them a better/ cleaner room. Online it still showed rooms available but for some reason they lied and treated me and my family poorly despite us prepaying for our room. I really hate how they are turning out this hotel use to be really good when they first opened up but the young lady is now acting like every other hotel worker over here and it sucks. I will NEVER come back here. I believe the other reviews probably got a discount for leaving a review but the truth is they are horrible! Especially for families.

Exceptional

Very good

Always good

Other places had more shower options they don’t have many , had two bars of soup, no tooth brushes , tv was complicated to operate my opinion .

Had nice stay very clean quiet well lit maintained area

They were very accommodating and very nice. Thank you for your kind service.

At least give 2 bottle of water no coffe machine

Room was clean.

The original room door lock wound not work. Had to settle for another room. Picture of hotel is dated as is the room picture. Very poor conditions, seems low rent and questionable area.

Clean room, quiet

Nice quiet hotel

We had everything we needed except coffee in the morning. How can you advertise coffee and tea when you don’t have either??? Everything else was good.

Everyone was friendly and helpful

Best check-in experience I've ever had anywhere.

The rooms are large & super hot shower

N/a

Staff was super accommodating and great all around. Rooms cleaned above and beyond

Great staff and good area

It was great nice and quiet

Management is sweet and it was a very quiet,enjoyable stay

Everyone was friendly place was clean

Love the staff, the toilet didn’t work at all but no bugs… felt comfortable, needed thorough cleaning but very doable. I’ll definitely stay again!!

Clean and safe.

Nice place to stay, facility is clean but it’s right on a busy freeway,you can hear loud noises from the street @ 4 am🙃

Receptionist was very rude when we got there he kept calling the room because we had bicycles (that are very well cleaned) in the room and tried to charge us a $100 cash deposit that we wouldn’t be getting back which is sketchy in its self.

Had a horrible night sleep

Polite clean

Rooms looks so old

Everything was suberb

Staff very very pleasant

Clean room and easy check in.

Staff is awesome

Great place to stay

Our stay was fine, and despite us being right next to the highway, we slept pretty well.

Homeless camping under hotel stairs, begging guests for money. Roaches on walls

Great stay, comfortable beds , clean property.

Great room and atmosphere. Appliances were good, and clean room.

Right off the freeway and easy to get to

Limited towels, no ice machine or iron in room.

The sheets was stained, the sofa in the room was very nasty, the room smelled. The older Indian man was rude. No iron in the room. Because I would not gotten a refund is the only reason I didn't go to another hotel.

We good

Good place to chill

I was using a towel to wipe off my windshield and one of the male workers told me I could not use a towel to wipe my windshield.

The staff was very kind and helpful. They assisted us with our special request at a moments notice. The room was VERY CLEAN AND AC WAS COLD!! We would recommend this place to anyone needing a great place to stay.

Close to wherevwe were going.

It was ok. Room was ok.

It was the last room they had available and when I got into the room, it was about 80° in there. It was almost 90 outside. I adjusted the air conditioner to lower the temperature and it did not work. It blew out air but not cool air. I called the front desk and said it didn’t work and he told me that it did. I said the fact that it runs doesn’t mean that it is working and he said the air conditioner runs. He was extremely rude. When I left this morning, I talked to the other person at the front desk and he was just as rude. I’m on the road 26 weeks a year and stay in or near Houston each time. I don’t know how this place was ranked with 8.4 stars because I didn’t see it. Never again.

Clean

Bien

Very clean, Made it easy to sleep comfortable. The few times that I’ve stayed here, my A/C was already on upon arrival, which was a crazy huge convenience considering Houston heat and humidity. I liked that I didn’t see any pest or rodents, felt at ease going to get take out and eating back in my room.

The property was very clean and comfortable.

It felt so comfortable.

Bad Customer Service over the phone.

Good

The air conditioner stayed on between 74-76 degrees, so the room waa hot and muggy.

Room smelled like cigarette smoke. Hole in the wall. Air condition didn’t work properly

Cheap and nice, beds and pillows were comfortable. The only dislike was the parking, but that wasn't a deal breaker. Nicely remodeled room updated furnishings and overall very comfortable

The room reeked of weed and just overall depressing, dirty looking and old. Only stayed a total of 5 minutes before I left to get another hotel somewhere else.

There no breakfast poorly stocked had to ask for ironing board. No juice or coffee

Convenient and nice area

It was good

The room was not clean, we found hair and blood in the bathroom.

I like that the room was clean. The staff was attentive. I didn’t like the funny smell in the room.

Decent place , but old rooms and equipments

Noisy and a lil bit low class

room could have been cleaner. bed sheets were dirty, was itchy all night. another shower in the morning stopped the itch. would not recommend.

This property advertises on their website, and through Expedia, that they provide complimentary breakfast and that there is coffee and juice in the lobby. There is NO breakfast and there is NO coffee. The manager rudely barked at me when I asked about it during my stay. I would not have chosen this property had I known beforehand.

Bathroom floor had several drops of something missed when cleaned - floor and tub felt sticky -staff was notified the next morning and nothing happened. Room and hotel are too close to I-45 - too loud. Exterior lights off when I arrived and I missed it. Had to circle around the block and try again. Next day - owner/mgr did remedy the sheet and TV problem - he was out of town on vacation

The room was roomy and had a nice layout. The A/C worked well.

Not happy with property and would not recommend

Clean and good for a night stay while traveling thru

Loved individual smoking rooms didn't like that it said breakfast included but didn't serve it

it was great , clean and comfortable. I had a smoking room and it did NOT stink nor have burn holes . Towels were clean , sheets were clean Will stay again and refer friends .

The room had a unpleasant odor upon arrival. The loveseat appeared to have semen stains on the arm and cushion. If these two things were better and parking spaces in front of each room was for the room number I would have enjoyed my stay.

No breakfast even though advertised on their website. No alarm clock, very noisy location next to interstate, room definitely not soundproofed as advertised, bed was mattress on a metal frame, no box spring, cold wind blowing through cracks in door as well as light shining through. Staff didn't seem thankful for business.

Vinyl floor was dirty. Pillows were horrible to sleep on. The freeway noise was very loud and not a safe area

Tv picture quality terrible, furniture old, nothing like website view of rooms

Checkin was smooth, room was loud. Noises from all directions. You could hear the interstate like you were sleeping on it.. rooms are not sound proof.. didn’t get much sleep.

Receptionist persona was less than neutral.

We called the front desk to ask the checkout time and they told us we simply did not have one. Because of this, we just stayed in bed until 11:30 came around and he knocked on our door and basically yelled at us that we needed to leave

Really nice place for the amount they charge for a room.

Easy check in. They gave me a non smoking room even tho I may have selected a smoking room by mistake

It was very hot and muggy at night and I found a roach in the tub.

The lights were flashing. The faucets were clogged. The parking lot was too small

.

Smoking odor was really strong

The rooms are disgusting!!! They own the same room across the way the redroof inn and those are even worse !!! They don’t care to accommodate their customers! They are just simply foul and nasty ! The sheets have stains and crumbs all in it. they don’t clean their hourly rooms !!!!! Because the cleaning staff goes home after 2 !! The head board always has hand prints on it. Floor always dirty. Even the towels have stains very disgusting

Great friendly customer service!

Everything was horrible

sheets were stained, roaches and only smoking available. would not stay again.

We came from out of town to stay for a couple of days for a dance intensive. The website said the hotel would have free breakfast and it didn’t. That was very disappointing. When we arrived there was a questionable lady walking around the facilities, she pacing in and out of the premises. That made us worry for our safety. The bathroom door would not close completely, it would stay ajar no matter how hard we tried closing the door. The walls were thin, we could hear conversations held outside our hotel room or in the next room.

It was had to get to,no coffee anywhere on premises. Curtens keep open ,had to call office from my cell to fix tv that would not come on,phone in room did not work.

Not enough parking and very tight for a full size long bed truck. The wall is in the way

I was pleasantly surprised by the place. For the price I expected way less. The room was clean and updated. Could use a better mattress but overall was okay too. I suggest they serve coffee in the morning I had hell finding some at 4am but the Starbucks nearby opened at 5. I would not only stay here again I'd do it repeatedly.