Comfort Suites Old Town Spring
About Comfort Suites Old Town Spring
Comfort Suites Old Town Spring offers suites with free Wi-Fi and a flat-screen cable TV. It features an outdoor pool and is just 2.3 miles from Splash Town Water Park. Offering simple décor, all suites at the Comfort Suites Old Town Spring are furnished with a large work desk and a sofa bed. A refrigerator, microwave and coffee maker are provided in every room. Guests can enjoy poolside seating on the sun deck. This hotel offers a free fitness room and a business center is on site. Comfort Suites Old Town Springs provides an American breakfast each morning. Mercer Botanical Garden is 4.3 miles from this hotel and Windrose Golf Club is a 15-minute drive away. The George Bush Intercontinental Airport is 8.4 miles from the Comfort Suites Old Town Spring.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the friendly staff and clean rooms, but expressing concerns about maintenance issues and inconsistent breakfast quality. Some guests have experienced problems with elevators, air conditioning, and plumbing, while others have praised the spacious rooms and comfortable beds.
- Friendly and helpful staff
- Clean and spacious rooms
- Maintenance issues (elevators, air conditioning, plumbing)
- Inconsistent breakfast quality
- 4/5
Very good
- 5/5
Well maintained. Well worth the price.
- 5/5
Exceptional
- 4/5
Good
- 5/5
The staff was very helpful and kind, the breakfast was good and the room was comfortable.
- 3/5
Pillows were made of pieces of filler , and were very bumpy. In a morning I had to basically wash floor in little entrance and bathroom, floor was sticky and making annoying sound. On another hand, beds were ok, bathroom was clean and had a bowl sink, when I tried to wash my face , water was running down of my elbows. But it was on beautiful granite surface and looked amazing. AC was was good, a little cracked- separating from , like I think , unfriendly window. We bought a candle to cover the smell and it added some romantic flavor to our stay. Breakfast was good enough, small pool would please children, but we don’t have them. Generally we recommend this hotel to people who are not picky like us.
- 4.5/5
Superb
- 4.5/5
I love how Tehana was so nice and the other Hispanic lady The man that was overnight was not friendly at all
- 5/5
Staff is welcoming and room was clean and breakfast is delicious with lots of choices.
- 3/5
The whole hotel was very hot. The AC unit in the room didn’t work well at all.
- 5/5
Area was nice, hotel and room clean, bathroom clean and updated. Breakfast was normal hotel breakfast but did have some hot options and waffle maker. Will definitely stay again if in the area.
- 3/5
Great low price place to stay. Staff is very helpful
- 3.5/5
Staff was amazing, the location was great, and room was clean. my refrigerator went out and my drinks and food was extremely hot.
- 1/5
Room was clean, however water was not hot at all and the towels smelled horrible.
- 4/5
the breakfast was good and it was clean the A/C wasn’t working properly it was kinda warm in the room
- 5/5
Clean facilities and friendly staff.
- 1/5
The front staff were very nice and the breakfast was fine. The amenities are terrible. Would not recommend!
- 4/5
This property is somewhat older, but well maintained. The room was spacious and breakfast was quite good.
- 5/5
My key card stops working everytime I visit
- 3.5/5
Good
- 3/5
This place was ok. I mean initially when they gave us our room it was on the third floor. The entire floor was extremely hot for it to be the summer. We got moved to the first floor, but the rooms had their AC units. That’s what made it bearable to sleep at night. But other than that it was cool.
- 5/5
Everything was great
- 5/5
The room was clean and quiet. Walking distance to different stores and plenty of parking
- 3/5
Pleasant
- 5/5
The room smelled funny, maybe the AC wasn’t ran for a bit. Kinda smelled like mildew. We ran the AC and it went away
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Thumbs up 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
- 4/5
The room was large and that is a plus when traveling with a toddler. Everything was clean, just older property. The pool was okay, needed to be cleaned a bit, there was hair floating around in it. The breakfast was typical hotel breakfast. So over all good stay and good price.
- 3/5
Lobby and hallways were terribly hot (Thermastat set at 79 degrees). Pool had leafs in it and no swim towels available.
- 4/5
Good
- 5/5
Nothing fancy but suited my need for a quick overnight stay. A bit outdated but nothing trrruble. Would stay there .
- 4/5
The breakfast was good, and so was the location. The hallway was a little stuffy.
- 4/5
The breakfast was good, and so was the location. The hallway was a little stuffy.
- 4/5
A/c unit made loud noises
- 4/5
Safe area A/c unit made loud noises
- 5/5
Exceptional
- 3.5/5
We did not get a chance to go to breakfast although that was a nice perk to staying here. The room was clean, however we did find roaches which immediately made me feel uncomfortable. The staff was the best part! Everyone was so nice and helpful. Our room key kept needing to be redone which was inconvenient but the staff was so nice each time we told them to rekey it for us.
- 5/5
Liked the hot breakfast and they never let food run out. Housekeeping were great. The entire staff were friendly.
- 5/5
Everything was great ! Very clean room Fresh breakfast every morning. Maids came every day and gave us fresh towels and emptied trash. All and all very nice experience. Ì
- 5/5
Good location and easy to get to.
- 5/5
Staff were friendly, helpful and always smiling
- 4/5
Bath towels were thin
- 5/5
Check-in was easy, and the staff were friendly. There was a good selection to choose from at breakfast. We needed to be in several places around Spring and Houston, so the location was ideal, and we were less than 20 minutes from IAH. Great price. Highly recommend!
- 3/5
Easy to get to and lots of parking. Hallways very hot and very limited breakfast
- 5/5
Traveled for business. Nice place, clean, and close to anything one might need. The staff were kind and helpful. Rhonda was super sweet helping us getting access to the pool and welcoming us from our busy days. The breakfast was great! Very convenient, it had everything we needed!
- 5/5
Had a 4 night stay..great accommodations!!
- 5/5
Great room big and spacious
- 5/5
The staff was very friendly and helpful. The property itself was well kept and charming. We had a king suite that was just perfect for us. Location was good for dining choices.
- 5/5
good not great
- 5/5
clean, comfortable room and good breakfast
- 4/5
It was clean property with nice staff.
- 5/5
I like the room I had. It was a good stay for me
- 4/5
Come here
- 5/5
the staff was ready to accommodate the breakfast was really good nice variety, the staff was very friendly
- 5/5
The laundry room again clean as well as the machines and the fitness center was well maintained. Breakfast buffet had a good selection and the hours were great. Overall our experience was excellent and we will definitely stay here when we visit our son and family.
- 5/5
Very convenient
- 2/5
The day staff was rude and messy. They were talking about the overnight staff while checking me in and was unprofessional.
- 5/5
Great!
- 3/5
Front desk not attended; we and other guests were locked out of rooms ??(keys not working)for long period of time due to no attendant at front desk. Limited rooms available due to elevator not working.
- 5/5
Breakfast was great super clean. Room was very clean
- 4/5
Yes
- 5/5
Finally a stay that I enjoyed and was feeling safe to not clean before I use the room. Safe to lay my head down and know the place was clean. The decor and upgraded amenities were top notch, beat the days in by Wyndham. Thank you from New Jersey
- 3/5
Don't think that stank came from being clean. Bugs in tub and sink.
- 1/5
The AC wasn’t working and the elevator was broken too. My room also had a terrible smell.
- 3/5
Room was clean and beds were nice and comfortable. The bathroom was an eyesore with issues with tile and wall. For the price, this is what I expected.
- 4/5
Only stayed one very quick night. Everything seemed good.
- 4/5
Everyone was good only problem I have was I constantly had to come from off the second floor and get a key Rescan every times I walk out of my room I have to come back down and get my key reset and that was very tiring because I have lupus arthritis/Mixed connective tissue disease (MCTD)
- 5/5
Clean, safe, convenient, affordable.
- 5/5
Clean rooms
- 4/5
Nice and quiet
- 5/5
Our suite was comfortable, clean & spacious. The staff was super.
- 1/5
Room 215 air conditioning was making a lot of noise, couldn't sleep at all. Was not working. Room was hot.
- 5/5
Clean and spacious room, comfortable beds. Breakfast was okay. I would stay here again.
- 4/5
High value choice. Not the newest or brightest but clean, friendly accommodating staff. Great location to go north to Woodlands, Conroe-Porter areas or south deeper into Houston. Shopping center across the street with Walmart Super Center and affordable restaurants nearby. I would stay there again. One tip...Ask for a odd number room. Even number rooms are next to a busy street with a traffic light into a busy shopping center. Noise can be a bit distracting.
- 5/5
The hotel is in good shape, the room.was clean and comfortable, and the breakfast was pretty good. Overall, a very good value!
- 5/5
Great staff
- 4/5
Almost everything was fine, and at a reasonable price. One caveat - our room faced Louetta Rd., and there was a significant level of road noise, more or less all night long. I would suggest a room on the opposite side if you have a choice
- 3/5
The room was clean however there were only three body towels in a room booked for 4 people. When we calked the front desk from our cell phone because the phone in the room didn’t work we were told we needed to trade out the towels. We needed 4 towels or more since that is how many people were in the room. Also there was no body soap available, just a very small bar of hand soap to wash your hands.
- 5/5
Staff are the best... this is my second time.
- 4/5
Clean bathroom and room. Breakfast did not have the best eggs. Only offered pork sausage meat.
- 4/5
The room was spacious and nice, but the tub had some bugs...
- 5/5
Great
- 3/5
The gym was not open for part of our stay. For breakfast, there were no knives. Also, one morning there was also no yogurt, milk, and knives. When we asked about these items, the lady didn't know for sure when they would have any. The pool was closed also. Hopefully their cameras work because when we checked in the lady at the desk mentioned that a car at their location was busted in (window was busted) the week before.
- 5/5
Staff at front desk was friendly and got us in quickly. Room was clean and location was great as well.
- 4/5
Variety of options
- 5/5
Breakfast could have been restocked a bit better
- 5/5
The room was clean, the staff... they were very nice and attentive, made sure me and my grandkids were taken care of. I highly reccomend this Hotel
- 4/5
Good clean location for a basic short stopover
- 4/5
Staff are really nice, food was okay and they have functional amenities.
- 3/5
I didn’t have a friendly greeting. The front desk lady warmed up after check in.
- 2/5
Property is poorly maintained. Lights were flickering, making noise, had brown dried residue dripping down fixtures in the bathroom. Stains and sticky spots on the carpets. Took our towels and wouldn’t replace them for hours to the point I had to look for housekeeping because when I tried to call the front desk it was ringing as if it was off the hook. Breakfast has tiny portions served even when guest count exceeds its capacity. One small heating tray to warm food is inadequate. Multiple families had to wait to get food and tried multiple times but only enough for 2-3 people were made and offered out at one time. Very poor experience. Will be adding to a do not stay list. Will not be back.
- 1/5
My room had 2 roaches in the bathroom in the parking lot they had someone come up to us and said they were breaking into people cars so watch your vehicle. I just didn’t feel safe.
- 5/5
Excellent room and good hot water. Nice breakfast
- 3/5
Staff very friendly and helpful. Room and hotel was very clean as well.
- 5/5
The staff and hotel amenities were great! The room, ws clean and roomy.
- 5/5
Very clean, from the entrance to the room and the breakfast area. Also very friendly staff.
- 4/5
It is a great option, it has food options, markets and shops nearby
- 2/5
Elevator is slow and buttons hardly work. Hallway walls need updated or painted. A/C unit in room doesn’t get cold enough. Water pressure is low and water doesn’t get hot. Only one wall outlet by bed. Did not feel safe in elevator.
- 4/5
Gym could use updated equipment
- 5/5
The staff were good at meeting your needs. Ask for something and they took care of it without hesitation
- 5/5
The staff here were nice. Room was nice and clean. Only issue was the business center wasn’t working.
- 5/5
Staff was very nice
- 3/5
the lamp was broken and the room felt dirty. we looked under the bed and there were many things under there showing me it had not been properly kept up with, the staff was very friendly and helpful however. overall i think that housekeeping needs to be a little bit better.
- 5/5
Lily at ftont desk was Awesome as always.
- 4/5
Close to highway, shopping and restaurants. A family attraction very close. Convenient for families with children.
- 5/5
My stay here was good. Only thing I wasn’t satisfied with is the lighting in the restroom. Very dim lighting
- 3/5
We could not get the room feel cooler than 75 - 76 degrees it felt like. The thermostat read 68 but it never felt like 74 or under. Microwave in room was broken and the phone to front desk didn't work, so had to go downstairs to use the microwave. Trying get out of bed can be noisy to the point of waking others in the room. Little things, but it's these little things that makes it worth paying a little more to have a good experience. When you don't, it spoils some of the experience.
- 5/5
Nice, comfortable stay. Friendly staff and walkable distance from Six Flags Hurricane Harbor.
- 5/5
Staff was helpful and very accommodating.
- 5/5
Nice place. Great value
- 5/5
Everything is good!!
- 3/5
Walls are too thin, heard every step made by upstairs occupant. Street traffic loud. Staff very nice.
- 5/5
Nice
- 5/5
Great stay
- 5/5
Clean establishment. Friendly and helpful desk personnel. Easy access and egress of facility. Breakfast could have been a little better, but we lived lol. Just what we needed overall.
- 5/5
NOT PET FRIENDLY! Despite the website saying they are, they are not. Room was nice. Per the norm for the cost. Breakfast was decent. Pool was closed half our visit.
- 4/5
Customer Friendly. Room was clean but smelled musty