Hilton Dallas/Southlake Town Square

Was very happy with everything. Definitely go back

The area we stayed was very close to shopping, food, and 5 min drives to key areas we wanted to visit. Always clean and staff was very attentive.

Great place to stay location - have stayed here a few times

Highly recommend this stay! A+

The staff was wonderful. Very helpful.

It was a little expensive, but thats to be expected.

Bed was not comfortable and the towels are cheap and small

Great location

Great location

Great place to stay!

Nice place close to lots of nice restaurants and shops

Friendly employees, great location, free parking!

Great experience

It was great

nice room and near shopping square

Very nice!!

We were not expecting that from this kind of hotel. The rest was very nice, staff friendly, room clean and good condition, location is perfect. Food at restaurant for breakfast was ok... nor great.

The room was so incredibly dark. I asked for a makeup mirror, which was accommodated, but even that light was very dim. We also didn't have any view.

The room was so incredibly dark. I asked for a makeup mirror, which was accommodated, but even that light was very dim. We also didn't have any view.

Very clean and relaxing atmosphere. Only thing negative would be finding a place to park. But we would definitely stay again.

Beautiful property. Outstanding customer service, everyone was so helpful, professional and friendly. Room was spacious, clean and cozy. Location was amazing and amenities were enjoyable.

Thanks

Unbelievable service!

Breakfast

Location was fantastic. Breakfast was good and service was ok Valet parking was ok but had no one working due to illness. Front desk parked our car. Mattress was hard and not comfortable

Location was fantastic. Breakfast was good and service was ok Valet parking was ok but had no one working due to illness. Front desk parked our car. Mattress was hard and not comfortable

Hilton Southlake was an excellent choice for a small gathering of friends. Access to area restaurants, shopping, and overall easy check in and check out, made for an enjoyable weekend stay. Everything you need is within walking distance out the front door.

Beautiful aesthetics, clean, comfortable and in the middle of premium shopping. You can park right on street in front of hotel to avoid parking fees

Beautiful aesthetics, clean, comfortable and in the middle of premium shopping. You can park right on street in front of hotel to avoid parking fees

Southlake... If you know, you know.

Southlake... If you know, you know.

Excellent getaway experience. This hotel is embedded in a town center, so there's plenty of shopping and restaurants literally within walking distance from the front door. The location is perfect for access to highways ans major roads. The staff were nice, engaged, and helpful. The room was clean, cleaning staff were on the job and attentive. I had literally zero problems.

Everything about the hotel, the staff, the grounds, etc. was absolutely wonderful. Thank you.

Great place!

This hotel had a beautiful exterior. Very lux. Enjoyed our stay there. The hotel was located next to an outdoor shopping mall, so we enjoyed walking, shopping, and getting our steps in. The hotel has a restaurant and Starbucks inside. One of the elevators was out of service for maintenance so we ended up using the stairs which was good exercise for us. The only thing I wish was available was a microwave for personal use but overall, the stay was perfect. Would stay again.

It’s clean, staff is polite and helpful, facilities are in order, and location is great - at the town center in Southlake.

It’s clean, staff is polite and helpful, facilities are in order, and location is great - at the town center in Southlake.

They welcomed us with our pup. They refused to come into our room while we weren’t there to clean - even though our pup was in her kennel! That made no sense to me at all! Also the shower had mold in several areas and we were not able to move rooms- they did come and service that and clean the shower, also had to have them service the air conditioner and they changed the filter also.

They welcomed us with our pup. They refused to come into our room while we weren’t there to clean - even though our pup was in her kennel! That made no sense to me at all! Also the shower had mold in several areas and we were not able to move rooms- they did come and service that and clean the shower, also had to have them service the air conditioner and they changed the filter also.

Staff was great. They found out it was our anniversary and had wine and chocolate covered strawberries delivered to our room. Pool was awesome and room was great. Bed was a little firm for me but might be just right for others.

Nice rooms and great bar and food. The waitresses in the bar were phenomenal. No courtesy bus from airport.

The right side elevator was extremely slow..but the hotel was already aware an waiting for the service company to come repair the issue. So we aren't concerned with dropping any ratings for this issue. Very nice valet crew an staff made our stay very enjoyable. Will be returning in the future for another stay.

Great room n/a

Great room n/a

We had an outstanding stay at this property. Everything thing went great. We enjoyed our balcony and the large room. Special kudos to the front desk / management folks of Laraine and Cassidy. We had a question, and they were on top of it. We had the breakfast every morning. The food and service was excellent. Highly recommend this property.

Room was clean and staff was helpful.

We had an excellent stay at Isla Hotel! The property was clean, well-maintained, and in a fantastic location right by all restaurants. The staff were friendly, helpful, and ensured everything went smoothly from check-in to check-out. The rooms were comfortable and spotless. Overall, a top-notch experience—we would definitely stay here again!

Amazing stay in all aspects!

This is an amazing hotel to stay in. Rooms are very clean and well stocked. Comfortable beds and pillows. I couldn't recommend this place enough. Oh lots to go look at just right outside your door.

Awesome pool

Staff is very friendly, Southlake area is very nice and clean.

We enjoyed the convenience of the location with easy access to Southlake ships and eateries. I also enjoyed the pool and gym facilities. Breakfasts ate hotel were beautifully presented and fresh. We would definitely stay here again on future trips to this part of Dallas.

Very clean and comfortable walking distance to shopping and resturants

Great pool

The room was clean and the staff had 4th of July party favors for the guests.

Very comfortable stay

Best hotel ever

Nice place

Rente la habitación para 4 personas y no tenían sábanas ni almohadas para el sofá cama

Great location in middle of shopping and staff was Fantastic!!

It feels like a luxury boutique hotel. Tucked into a lovely restaurant district. So many delicious choices. We have been to this area, and this hotel before. It looks brand new as of today. The rooms, common spaces, restaurant,,, maybe they remodeled, and the staff provides luxury hotel professionalism. We will stay there again I'm sure.

It would be nice to have an electric kettle in the room

-really bad smell on the beds (dog) (I’m allergic) -staff horrible service

Location is fabulous! Many restaurants & stores in walking distance. Nothing ~ it was great!

When we got back to the hotel we were told the AC in our room had been repaired so we could just stay in the room. No upgrade. When we went up to the room the AC was still broken. I went down stairs and told the hotel. We were told they had no more rooms available. I asked about the upgraded room they called about and they pretended to know nothing about it. They told us we’d have to go stay somewhere else. IT WAS MIDNIGHT ON OUR ANNIVERSARY!!! After arguing with them they finally found an open room that was less than what we originally booked. Never again.

Clean rooms and helpful staff. Great location!

Love the area! The property sits directly in the middle of the town of shopping and eating all in walking distance. I love the elegance of the property especially at night.

Great location! Wonderful properly!

This hotel was in an optimal location for traveling around the DFW area, with easy self-parking available plus quick access to the highway. It is also a short walk from restaurants and shopping in the Southlake Towne Square. It was perfect for our needs and will be on our list for when we return.

I love this location! It’s so pretty & the staff is always beyond helpful & kind.

Fantastic other than the same elevator that was broke when I stayed here a month ago was still broke. The flavored water/juice in the lobby each morning is a really ice touch.

Nice and very neat, helpful front desk and location is nearby to everywhere

Tnx

Excellent

Great location and gorgeous hotel.

Everything was excellent.

All good

Clean, professional, welcoming, and comfortable. Ideal location. All good things.

We absolutely love this hotel and stay there several times a year. The staff is fantastic and the hotel is always spotless. Our only complaint on this visit was the hotel was almost sold out with the July 3 festivities that take place in Southlake, as well as World Cup games and there was only 1 working elevator. The line for the one working elevator throughout the day and especially after the fireworks was ridiculous. It was very disappointing that hotel management knew the capactiy and could not get this fixed prior to the weekend. Otherwise everything was fantastic.

Staff was friendly and accommodating. Lots of shops nearby. Room was clean, just needed some extra pillows for pull out sofa.

Beautiful hotel and close to excellent shopping and restaurants.

I booked just a few days before July 3rd the Southlake Texas fireworks is that night. I asked for a room facing the south with the highest room. My grandson is autistic and doesn’t do well with crowds and noise. We walked into the room and I wanted to cry. It was facing the south on the 4th floor. We didn’t have to be out in the crowd. Thank you so so much. We will definitely be back.

Perfect experience.

Used as a home base to meet remote employees- staff was great and convenient location

Solo detalles ( algún aroma en la habitación cuando estaba apagado el aire acondicionado ) El hotel en gral y la Zona muy lindo ! Cuartos amplio ! Personal atento ! Un gasto innecesario los usd 15 del Parking Desayuno normal ! Ambiente del hotel muy bueno !

Another excellent stay at the Hilton Southlake. Love the location of this hotel as so many shops, restaurants and bars within walking distance which is not the norm for staying in most hotels in Dallas.

Great location. Close to airport, shops, restaurants. Staff were extremely nice and helpful.

Great place to stay, valet service was great doing the day, needs improvement after hours.

Excellent place to stay. Variety of restaurants and shopping in walking distance. Staff was friendly and helpful.

Excellent other than one of the elevators was broken down for my whole stay, so it was a hike to my room at the other end of the hotel.

What a pleasant surprise!! Beautiful hotel from the lobby, restaurants and most importantly the rooms. I was thrilled with service and restaurants as well as housekeeping. I would stay there again in a minute. Best place we have stayed this whole year!!

Thanks,

Great location with multiple restaurants at walking distance.

Spacious, clean, friendly staff. Female traveling alone for conference, felt SAFE. Stunning grounds and happy atmosphere. I will stay again!

Overall, great place to stay and very clean.

Cleaning room and getting help was challenging...

We enjoyed our weekend getaway, this hotel is in a prime location adjacent to shops and dining nearby. The staff was helpful and kind to our 5 year old. We loved that the pool was bigger & did not have a bunch of people in it. Overall great hotel with great atmosphere.

Aquarium and 5iver pass is amazing to have for a family for entertainment.

Always Use this one when in Town

I wish they had a staff person that could have assisted with me with my hair.

Was in an adjoining room and a dog was barking in the room next door. No sound proofing at all.

All staff were helpful and pleasant. Clean and comfortable room and bed. Location is EXCELLENT - beautiful area to walk around in, with lots of shops and restaurants.

Nice place!

Room was clean and new

Great shopping and plenty of very nice restaurants near this location.

Great location !!!

Awesome!

Close to everything. We loved it

Check in was easy. Walking distance to Truluck and best seafood!

Thanks

Clean room, excellent staff, great valet service with Sebastion. Great bar experience.

Only issue, get a room on the non-highway side of the hotel

Plenty of shopping

Breakfast Buffet was good and rooms were clean and comfortable. Good location

Staff was very friendly!

Attended a conference in the main ballroom all weekend and the service was excellent, the food was delicious. My room was clean and. Maintained. Our group were

The hotel was very nice and we loved our stay.

Yes

Very nice.

Great