Super 8 by Wyndham The Woodlands North

bathroom was spacious whole room needs to be remolded from bathroom, to carpet and bed, TV should be bigger. I was not happy with my room at all. I have stayed at other Super 8 and it has been a great experience.

Staff were nice BUT the place very poorly maintained. Room was damp and smelled, black mold in the bathroom and the telephone in the room didn't work. Horrible!

The ceiling paint was peeling over a good bit to the shower area along with a 1" hole in the wall behind the toilet. There was an ice bucket but no glasses to use for drinking. Neither the closet doors nor the bathroom door would close completely. It seemed the door frames were ajar, not allowing the doors to seat properly. There was no stopper in the bath or sink so it was impossible to draw water for a bath or to was one's face. Be aware the hot water in the shower was extremely hot verging on dangerously hot. One could be badly scalded if not careful I will say the bed was comfortable, the linens/towels were all clean and the air conditioning worked quite well. The location was quite convenient being just off the highway. Many restaurants in the immediate area.

Let me first state that we couldn’t have picked a better place to stay, the house had absolutely everything you needed and more, the house was very clean and well furnished along with nice decor there was so much space available, we enjoyed the top and bottom deck space, hot tub, the beautiful view of the lake, let’s not forget the local wildlife. We enjoyed utilizing the kitchen , relaxing and shopping, from the outlets to the local thrift stores. The house is located where the woods wrapped around three sides was awesome. The covered parking was a big plus. We took some awesome photos with the deer especially the Bucks. Thank you Chuck and Amanda for having such a wonderful place for us to stay. We hope your place is still available next year. That we didn’t own it, and we want a place like that for ourselves

Some of the people staying in the hotel seemed scary and made you feel uneasy. The facility was old, no elevators, lighting in the room was poor and the shower needed restoration.

The fridge and tv didn’t work and the lady at the desk tried to tell me a already check in when I didn’t and finally figured out she gave my original room to some else and gave me a different room that didn’t have working tv or fridge and could fix it tell the next day when we would already be checking out

Breakfast the employee told me I could only take 2 vmuffins per person. It was kind of humiliating. Thanks you

I like the location it was my second stay it’s a calm place will definitely return in the future

STOP HARASSING GUESTS TO GET OUT AN HOUR BEFORE CHECK OUT!!! 5 DIFF people told us starting an hour and a half including banging on the door! HOPE THE BBB GETS NOTIFIED

STOP HARASSING GUESTS TO GET OUT AN HOUR BEFORE CHECK OUT!!! 5 DIFF people told us starting an hour and a half including banging on the door! HOPE THE BBB GETS NOTIFIED

Nothing the property was totally different from the pics shown The staff was too rude. Never experienced that type shit in can’t. Don’t know how to do hospitality. Worst experience ever ?

Nothing the property was totally different from the pics shown The staff was too rude. Never experienced that type shit in can’t. Don’t know how to do hospitality. Worst experience ever

Everything about this place is deceptive. This motel use to be a Super 8 it’s name is Shilo Inns. The bathroom had mold on the walls. Seen a couple of roaches in the early morning hours. No refrigerator in the room. Property looks sketchy and deserted upon arrival, a lot of foot traffic throughout the night. My husband and I only had an overnight stay, if it would have been anything more I would’ve canceled the rest of the stay.

Roaches crawling Pictures on website not up to date

Roaches crawling Pictures on website not up to date

Is a good place for night stay the front desk personnel is always nice

Nothing

Nothing

It's a good choice!

In the evening when I check in on 10/12 around 8 it took her over 12 min ; the clerk was slow although I had a reservation, it was difficult for her. She send me to my room and gave me directions I usually stay at your hotel for convenience because is closer to my next audit location. So I’m familiar with the location. I realized in the room that I forgot my water bottle at work and I went to the lobby to see if there was free water or a cup. The clerk shouted from the desk ‘that’s not working until 6pm” everythibg is off so I asked her if there was water available with a MAJOR attitude she said for $2 and I said ok I have $2 but then she started going off with her attitude about hurry up get your water and gone get to your room, very unprofessional I decided not to buy the water. She said she didn’t care bla bla get out of her lobby, not sure if she thinks she can just smart off with certain customers but as a loyal customer I was offended by her actions and attitude. In the mornibg the white gentleman was super fantastic he said coffee is 24/7 and even got me a better cup and a lid he really went out of the way for my coffee and i checked out around 5:12 in the am. That’s the only reason why I didn’t give you a low score so please thank him for saving the day. Not sure why the African American lady had a problem , no need for the attitude.

Was nice a room to sleep in. The bed was comfortable

Large room, clean sheets, comfy mattress, fast check-in procedure. Very noisy AC. There was an ice bucket but nothing else -- no cups, no in-room coffee, nothing. The shower was small and rather bad. Pillows were small and uncomfortable. Wouldn't stay there again. Overall, the whole place seemed very old and dated.

Large room, clean sheets, comfy mattress, fast check-in procedure. Very noisy AC. There was an ice bucket but nothing else -- no cups, no in-room coffee, nothing. The shower was small and rather bad. Pillows were small and uncomfortable. Wouldn't stay there again. Overall, the whole place seemed very old and dated.

So clean and nice ppl.

So clean and nice ppl.

I wish I could give negative stars. The bathroom door didn't close all the way. The socket to one of the lights was hanging by wires. The carpet was damp, and floor came off wet. The room had a moldy smell. It was obvious that the room we were in wasn't one of the "newly remodeled " rooms.

The

uhh nothing The woman at the front desk was extremely rude , the room wasn’t ready until almost 5 PM when check in is clearly posted as 3 PM , the room did not have a refrigerator or microwave , house cleaning was banging on the door over an hour before 11 AM (checkout time).

Unfriendly staff.

Unfriendly staff.

The hotel room smelled bad. It was a mixture of weed and stale odor. I’m not sure if old or coming from air con. The weed was obvious. Either being smoked in adjacent room or in the carpet. Once your in, I didn’t notice. Every now and then get strong weed smell.

that smelled like pot not a big deal it’s everywhere so changed rooms no problem second smelled musty room and hotel needs updating badly but what really sent me to write this review were the bed bugs crawling on me wee hours in the morning. Caught 2 took pictures, video, checked out immediately, requested full refund and refund processed without any issues. Simply avoid.

I got there early and my room wasn't ready yet, which I knew it wouldn't be. The gal at the front desk was super friendly and personal. She got me into a room as soon as one was ready. The property was clean and the room was comfy.

Old old facilities. A bit clean but bad choice for business travellers. Better to stay with 4-star or 5-star for few dollar difference.

I did see roaches in the place. Mainly in the bathroom, so I left the light on in there to keep them away. I did see one in the bedroom, as I was getting ready to leave and terminated It's s existence with the others fromthe bathroom. In total about 10 or 12, some of them are very small and hard to see, that's the ones you need to be careful of. You do not want an infestation of German roaches. They really need to get a professional exterminator in there. Overall the location was great the room was clean, air condition worked well, very good hot water, bring you some cups because they had none in the room, and I will suggest that you put any food items in the refrigerator.

Out of all the hotels I’ve stayed at this was the best one

The room smelled worse than death. Cockroaches. Broken lighting. Ancient carpet. Broken elevator. Highway noise.

I done got the COPS pull up on me for taking the hotel staff Martha’s free redbull offer. I was told to leave but I thought meant the lobby not cancel my entire four night stay. I was kicked out the premises and can’t book here neither should anyone else if the police is call this quick

Gets the job done but is not a great place to stay if you’re looking for a great stay. However, for the price is all right.

The hotel seemed to be in transition. The parking lot near our room was covered with old broken furniture. Our room was very worn and dated. The room was so humid that the bedsheets felt damp. The television could only access streaming programs if you submitted your own sign in credentials. I mentioned that and several other problems to the attendant in the morning and issues were resolved, but with attitude.

Staff was really nice in the room.Especially the bathroom , it's kind of gross

The room was clean but showing its age. Two lights out (one missing a bulb), stain on the sheet, musty odor in room, a/c worked great, very limited breakfast.

I cannot recommend this hotel. As soon as I walked into the property, I noticed a strong smell of cigarette smoke and marijuana. When I got to the room, it smelled heavily of humidity and mildew, the lighting was extremely dim, and the room looked nothing like the photos advertised online. It felt old, dark, and poorly maintained. The conditions were so unacceptable that I left immediately and did not stay in the room at all. It’s incredibly disappointing that I was charged for a room I never used because it was so far below expectations. Between the misleading photos, unpleasant odors, and lack of customer service, I would not recommend this hotel to anyone.

The stuff was great the person who chech me in he was really nice room are decent overall you get for what you pay

Check in -the front desk girl was not very welcoming. At night- had kids above my room ( 2nd floor ) smoking weed all night long. Smell penetrated down to my room. Never again will I stay at a Super 8 motel.

there was roaches..

There was a roach in the BED we checked out immediately after taking it outside and smushing it

The manager on staff was the only good thing

Terrible

This place is cheap, if that's your first priority. There were finger nails and hair on the floor, dirty (not stained, actually dirty) towels, and the room reeked of smoke. After the first night my arm was covered in what looked bed bug bites (although I didnt see any actual bed bugs). Howling dogs and domestic arguments were the background sounds. The pool was nice and clean. Conveniently located, cheap, and it didn't feel unsafe.

The bathroom was in bad conditions, the room smelled and there was a lot of roaches.

The room was discussing!

This was a great place to stay. But they exaggerate “breakfast included.” They had coffee and bread for toast.

Fleas in room

Mold in the bathroom ceiling. Bathroom toilet seat paint was off and bubbly. I couldn’t sit on it. We found a few small roaches. Room smelled really musky. It had an awful smell. Good thing I wouldn’t have know of a roach crawled on my because I was tired. Rooms need carpet cleaned and room aired.

Clean rooms

By the pictures online you looked new and well kept its out dated and in need of major updates , glad it was only for the night wouldn't be booking there next time in town.

This please was terrible. We ended up leaving and not staying the night. Even the front desk lady said that this was not a place to bring kids.

Didn’t have any breakfast like it said on the website, furniture was stained and chipped and had bad smells

Room smelled like mold, saw roaches in the bathroom. I wiped the restroom down with a bleach wipe and the wipe was very dirty. I don’t like to leave bad reviews. But honestly the pictures of this place would have you believe it was much nicer. I will say that it is affordable and it does the job.

Tv remote didnt work well

It was a great location to the hospital

Could use work but not bad

Room was clean but chairs were worn. Bed was fine. The included breakfast was only toast and coffee. A few pieces of bread were available as was a toaster. They should not say, “breakfast included.” They should say, “coffee and toast included.” If you walk under the overpass, there is a wonderful coffee shop and bakery on the right.

Very friendly and helpful staff. Easy check in and comfy beds. Maid service was exceptional.

Hotel room looked nothing like the pictures on their website. Room sheets were stained, the walls were stained with brown spots, the window lock was completely broken, you could open that window with one finger. The rolling chair available was all scratched up when you would sit on it the black leather would stick to your clothes/legs. The ac was leaking water so that side of the carpet was completely soaked in water. I took pictures incase needed.

Staff was friendly, parking was good. Room smelled like smoke alot. The ceiling near bathroom either has mold or mildew all around the ceiling. The pillows aren't not the greatest.

I enjoyed the swimming pool.It was very clean and nice , but they will cut off the door lock before eleven p m exiting , so you can't get out of the swimming pool on time and you cannot get into your room. Also, the blow dryer wasn't working.The t v wasn't working. The shower was dirty parking was excellent.We didn't have any towels, they would not replace our towels.No shampoo no conditioner. No ice in the ice machine we asked for more towels and they said that they don't have any until the following day. Also one roach and in\nMy son's room. Bed was clean , very neat pillows were amazing.

nats coming out of bathroom sink, front desk day girl rude and after 3 times she helped me sign into wifi, direct tv box was on floor behind dresser, never had such a bad experience before, maybe a refund should be issued by u

Not very cleaned. It was ok for 2 nights.

This is a Wyndham Hotel and I would not want to attach my name to this hotel. It should be demolished and rebuilt. The grounds were dirty by the parking lot with garbage. Living and dead bugs in the bathroom, lots of patchy repairs to walls and ceiling. Lots of road noise to be expected but extremely loud AC that did work well in the humidity. Included “breakfast” which I was told would be toast. My brother also told me that people will rent a room there for an hour which makes me think of nefarious activities. Of course all of this information came to me after the fact. I personally will not return to this hotel.

Everything was clean and efficient. The only change I would suggest is to replace the bath tub mat that was stained and old.

Close to our hospital, room was clean. We only stayed one night. Would stay again

Good clean room

Room was old and had bugs in it. The shower was nasty to the point that we showered at our daughter’s house.

Great cheap spot to stay for IM Texas

NASTY! I immediately left the hotel and told staff how unacceptable and unprofessional their property was. They should be ashamed of them selves. My pictures speak for them selves.

Positives: pleasant staff. Very attentive. Price can't be beat. Coffee always available.

Room was clean and comfortable will stay again.

The pictures looked great, but once there, everything was shady, right down to the man sleeping in the stairwell. Didn’t stay, felt too uncomfortable with the surroundings. Felt very unsafe.

Front desk area: nice and clean Overnight staff: kind and helpful Room: some damage to the walls, bathroom and door. Bedbugs on the pillows and beds. Had to get a full refund and will not be returning to this location.

The Dennys next door is gone. But the Mexican restaurant just a short walk away is great

Yes

The breakfast was nothing but cheap muffins they have washer and dryer but not soap to buy to use it won’t stay again

Great room clean and staff was accommodating.

Its dumpy

Staff was wonderful! Rooms are big and beds comfortable. Ice makers didn't work and there are no microwaves or refrigerators in rooms, but other than that great. Great choice when on budget. Paroled frequently by police so you feel safe.

Room was clean, quiet area, i liked the room because it had plenty space. Would stay here again when traveling the area

The staff was friendly and helpful.

The room was not clean. I found hair on the bed and it was not mine. The room was smelly and musty. It also was very dark and outdated. The hotel pictures online are very deceiving. Honestly I was disgusted by the smell and the sheets on the beds. The rooms need to be remodeled or demolished. The carpets are old and smell like urine. We had paid 2 nights but ended up leaving after the first night. I do not recommend this hotel. I can’t emphasize how nasty the rooms are. Oh and the restroom as well, tub was outdated not clean and toilet had mildew all inside. Sorry but I am being super honest. We had rented the hotel because my sister was having surgery the next morning and we needed to stay the night close to the hospital area. The surgery was canceled so we ended up leaving early, I got home and showered right away because I felt so dirty from being in the hotel room. I did not even request a refund for the second night because I felt it would be a lost cause. We did not even check out, we left in a hurry and left the key entry cards in the room.

The property was filthy. they had roaches, room smelled like cigarettes and comforter had burn marks. the staff was great and understood why we didn't want to stay.

Within the first hour we killed two roaches. There was what appeared to be water damage and mold on the ceiling.

I didn’t even get to stay at this property but they won’t return my money back for the reservation.

Clean room

Bring some bugs spray it real itchy dirty sheets old pillows really really bad

It was ok

The place stink so bad, and it doesn’t look like the picture. Don’t book it

The staff was very friendly and helpful. The road noise was not bad given the proximity to I-45. The room was in poor shape. It was clean, but the bathroom had extremely shoddy patch work on the walls and ceiling. You can see where they had plastered over mildew. The tub bottom had been patched with a fiberglass sheet that was starting to come up around the edges of the patch. There are some shady characters that hang around the property at night. And I’m pretty sure prostitutes are available there.

only stay as last result. this is a hotel people live out of. the lobby smells like thick mold. my room clearly had someone smoking pot in there minutes before we arrived. television doesn’t work. customer service rude. there breakfast is white bread and a wrapped small muffin. just gross. save your money.

The breakfast was a muffin and toast that was it.

They charged me for the body twice, and when I arrived at the hotel they charged me once more.

First room had roaches. I asked to be moved. Second room had mold in the tub and the light switches didn't work.

The room smelled it was old roaches the towels had holes stains the furniture wad so old and smelly don't stay there we did not get any clean towels for our last nigjt the manager wad never there

Poor costumer service.

Roaches crawling everywhere.

Very good

Great location. Good clean room

Not the best. Affordable price.

There were small roaches in the room, we killed four. Basically, I got what I paid for.

There was an empty beer can in the trash when we arrived. The mini face cleanser and moisturizer was half used. There was a 1/4th of a roll of toilet paper in the bathroom. We literally had to smash a roach (one of the little nasty red roaches). The room smelled. There was a man smoking marijuana openly in the LOBBY. The entire place smelled like marijuana. Random SKETCHY people walking around all hours of the day and night. I ask for an extra towel and they said they did not have any, I was given a wash cloth instead. There was blood dripping down the laundry cart. Not the best choice or safest place to stay. I ask for a refund before we checked in and never got a response so we had to stay.

Room wasn’t cleaned when we checked in. Walked in to an unmade bed and trash in the cans.

This property in whole is a 5 star, upkeep of grounds, staff at C/I, sparkling clean room, firm mattress (yet Queen not King), overall a quiet location. Yet due to one issue I must deduct points to a 3.5 stars. My partner slipped in the bathtub & hurt himself due to no non-slip strips or safety bars in the bathtub. This happened 3 hrs before a scheduled outpatient procedure at 7am. Went to hospital & asked for an X-ray prior to procedure. No breaks, just severe bruising & muscle strain. Yes we got lucky. For all future travels I'll carry a non-slip bath mat jic.

Clean room , the staff , 50/50

Roaches

The room was clean

The room was bad The room was bad

Got the same room as last time there were finger nail clippings. On the floor and the washer and dryer were out of commision... the door on the room had problems opening something inside of the doore wasnt catching on the outiside.

Stay away from this place roaches and bedbugs!!!!! ⚠️⚠️⚠️⚠️⚠️⚠️⚠️

I loved the quietness and the staff was very professional.

Outdated old rooms, bathrooms smell like mould. Cleaning lady didn’t want to clean out room daily (just with the garbage bags out). Scary gangsters selling drugs in the parking lot. People smoking wrrd outside your room with pyjamas on. It felt like we were staying in the ghetto. Great location though, close to the i45, cop staying next door and all the shopping and restaurant options.