Scottish Inns & Suites Shenandoah Woodlands Mall

Okay

That my friends were in a room nearby. It smelled like someone had smoked in room. The shower door did not close all the way. The door to outside seemed not to close securely unless slammed. The sheets were iffy.

Neat and affordable hotel. I got a king size bed. Excellent and safe location in the Woodlands area. Perfect location right across the Woodlands Mall Area. I would definitely recommend if you are looking for a good location and affordable price.

The close proximity to the venue, and food and shopping opportunities. The building is old and poorly "renovated" . There's mismatched tiles, things such as cabinets and floor under cabinet "made do" to work, shower door wouldnt stay closed because undeveloped so bad, shower didnt drain very good, found a roach on head board. Even as far back as we stayed, room was still extremely noisy from highway traffic and foot traffic.

The close proximity to the venue, and food and shopping opportunities. The building is old and poorly "renovated" . There's mismatched tiles, things such as cabinets and floor under cabinet "made do" to work, shower door wouldnt stay closed because undeveloped so bad, shower didnt drain very good, found a roach on head board. Even as far back as we stayed, room was still extremely noisy from highway traffic and foot traffic.

Front desk person was just blah on check-in. Property exterior could use some help. Room was clean, linens smelled good, pillows were nice. Mattress was firm. We checked in very late and kind of felt like we were inconvenient by being so late. Property is a bit noisy being right on the feeder of I-45, but not unreasonably so.

The location was great every you need was just a few minutes away Food,shopping,drinks. You get what you pay for ..... we got a room for 2 nights we found baby roaches on our bed and the walls and then they put us in a room next to this guy that was loud all night smoking weed i really dont care about that its the fact he was standing outside in front of our door smoking and it was coming in our room the smell just standing there like WTF ..... ask the front desk for some accommodations or refund and was told to call booking.com ..... DONT COME HERE NOT WORTH IT .... Next time Instead on trying to find a cheap room I will just spend an extra 50.00 to get a better hotel and room....... Hotels like this should not be open if they dont care and pay attention who they let stay there.

The location was great every you need was just a few minutes away Food,shopping,drinks. You get what you pay for ..... we got a room for 2 nights we found baby roaches on our bed and the walls and then they put us in a room next to this guy that was loud all night smoking weed i really dont care about that its the fact he was standing outside in front of our door smoking and it was coming in our room the smell just standing there like WTF ..... ask the front desk for some accommodations or refund and was told to call booking.com ..... DONT COME HERE NOT WORTH IT .... Next time Instead on trying to find a cheap room I will just spend an extra 50.00 to get a better hotel and room....... Hotels like this should not be open if they dont care and pay attention who they let stay there.

The stay was good but would have had body wash, tooth paste and pans so we could use the stove and at least some water in the fridge. Over all the stay was good just use some improvements.

Easy parking convenient There's really no coffee there although it stated on the booking.com at your facility that there's coffee available and the ice machines been broke for some time I've stayed in there quite a few times.

Easy parking convenient There's really no coffee there although it stated on the booking.com at your facility that there's coffee available and the ice machines been broke for some time I've stayed in there quite a few times.

There was yellow stains on the sheets but overall good stay

There was yellow stains on the sheets but overall good stay

Quiet No coffee or ice machine

No coffee or ice machine

Nasty hotel. Bed showed stain from previous occupant. Reception is an old lady that took century to come out and response. My stay was scary having a man having a drinking spree right outside the door with two dogs. The hotel itself is nasty nasty nasty. More of a ghetto than motel.

Good

Clean room an friendly staff.

Room had s terrible damp smell. Towels were stained with all kinds of colors. Soap dispenser broken.

You get what you pay for, it's a cheap room with a cheap mattress in an area where everything costs an arm and a leg.

Great value and great location. Very clean

Clean Nothing

Clean Nothing

As far as when I was there there was no breakfast no Continental no coffee no nada!

As far as when I was there there was no breakfast no Continental no coffee no nada!

They offer no morning coffee or breakfast. But there are places close by for that. Very clean hotel and quiet. I will stay here again

The worst check experience i ever had

Hotel room was dusty and dirty. The bathroom was worse. The door had too many holes under and there were too many cockroaches everywhere. Overall I will not recommend this to anybody again.. there were hairs everywhere and dust...

So I will say that it is in the process of being remodeled.The room I was in has already been remodeled and was fine and had a very nice shower. No coffee maker of complimentary soaps like most ( they had dispensers in the shower, but they were empty) but this is very minor. The big issue I had was last night.I woke up through a small roach crawling on me. I switched beds and had no other problems, and they are remodeling, and to be fair, this is texas, it can happen, but it was unsettling. Other than that the hotel was fine.

But I am rating this room with 2 stars because once my family and I were unloading the car the lady owner who works the front desk too came to me yelling and shaking the paper. I went up to her to see what was going on and she told me I had the wrong dates for check in and told me “ give me the keys” and snatched them out of my hand. I was very shocked when that happened and if front my kids I asked what was that for and she kept yelling “this is your fault” and hitting the paper and I looked at it confused and I realized I booked the wrong dates.. I told her she didn’t have to be so rude and snatching things out of my hands she walked away still yelling about it. It was a honest mistake and simple fix that took 5 mins. We stayed but would never again and don’t recommend this place. It’s definitely grimey with bad service.

Very good

Exceptional

Reasonable price. Close to restaurants. Staff is polite. The owner was very pleasant

It was very nice and the price was just right

The room was clean enough but it was dated and I would have preferred a cleaner room.

Towels and furniture were stained. My room smelled like sewage

nothing that was listed was available, ended up going to a different hotel

It's nice to see that there is some renovating going on here. I've come to this hotel for probably the last 8 years in my business and when I travel maybe 10 years, but other than that, there is a lot of sadness. No coffee makers when you're paying $80 plus on a weeknight and you're on hotels.com when it used to be a little more accommodating..

Smelled like cheap air freshener. One Elect Receptacle non-functioning. No cups, no soap in dispenser. Lighting is all high temp blue LED making it less than cozy. Front Lobby is under construction. Hopefully the entire hotel is under renovation and will meet expectations down the road.

You get what you paid for I didn’t have so much to complain about it

Good

The room was lacking, especially the floor of the shower, it was so slick that it was hard to move without falling. The air conditioner did not cool very well at all. The ice machine was broken. No coffee for the coffee pot. The room was supposed to be soundproof, but it wasn't. The Traffic noise was so loud that it made it hard to sleep

Hotel was very average. Not in good shape. There were no towels in room. Shower door was broken and replaced with curtain that did not fit. Phone did not work so you couldn't call front desk. Only good thing was price and that it was close to the venue that i was attending. Will not stay again

Lots of highway noise

Staff was very friendly and the room was good for the price. Only thing was bed was super firm and bedding wasn't that soft

The room had alot of power problems. Plugs by the night stand did not work. Lighrs over the nightstand did not work. The toilet.set was broke as well.

Although there was a broken light and the bathroom door wouldn't shut completely

Had a nice stay at the Scottish Inn!

Wonderful

It was a good hotel

Tv didn’t work. No breakfast.

It had a musty smell and you could hear the traffic.

The lady who checked us in was very nice. The room was large with high ceilings giving a spacious feel. It was not as clean as it should be - not so bad that we felt we needed to leave (bedding, towels, sink, toilet were clean) but we probably won't stay here again. Floors felt sticky, lots of dead bugs (including one smashed and left on the ceiling!), one bedside lamp not working, the other bedside lamp had no bulb so room too dark, no hair dryer. I've stayed other places that had body wash and shampoo dispensers on the shower wall like this room had but it's the first time I've seen hand soap and lotion dispensers on the sink wall as well! I did like that there's no carpet and I also liked the walkin shower.

We were a group of teenagers who keeded a cheap and safe stay. Over all we felt safe, the staff was very nice shen we had issues. Our room was very clean!

They need to improve on the essential items in the room. Not enough towels, creamer/sugar for coffee was dried up old. No blow dryer was provided, Door

There was a pretzel in the bathroom, but it blended into the floor, an easy mistake. We were satisfied for the money we paid. The shower was nice and hot. Plenty of restaurants nearby. 1 mile from the Cynthia Pavillion to see a concert. The staff was very nice. We would totally stay there again! Oh, and it smelled fine and our room was not noisy and there were no weird people or hobos around.

They took care of things right away

Great

Desk staff not competent. Broken toilet seat. No facial tissues.

There were a few questionable things about this property

Very SAFE and I am GRATEFUL

Room was dirty floors were not cleaned checked out early.

I

Old noisey run diwn nothing works. So much road noise. Front desk guy could care less. Waste of money

They couldn’t find my reservation, but after 5-10 minutes they found it somewhere. They said it didn’t download to their site? Anyway the room has been updated quite a bit. For the money, it was fine.

Great customer service

We just stayed overnight as a lay over. It was clean and comfortable. No problems as all.

The only thing good was that the beds were made and clean. There was trash in the trash cans, half empty soda containers on the nightstand. Previous occupant clothes left in the bathroom. An open bar of soap on the bathroom counter for all to use. There was no iron to go with the ironing board.

My friend had a hard time to get on the bed. The beds were too high. There was neither coffee in the lobby nor in the room. There was no water in the fridge.

Check was sort of slow. Room smelled of stale cigarette smoke. Probably from the person that smoked on the toilet and left a little pile of ashes of the toilet paper bracket.