Travelodge by Wyndham Santa Teresa
About Travelodge by Wyndham Santa Teresa
Located on the U.S.-Mexico border near the El Paso-Juarez metropolitan area Santa Teresa is a hub linking tourists and travelers to Chihuahua and interior Mexico areas. Our Travelodge Santa Teresa hotel is easily accessible from NM-136 and the El Paso International Airport ELP - and it provides everything you need for a relaxed stay including free WiFi a 24/7 diner and fitness center. Plus you are sure to get a good nights sleep in rooms designed to block out disruptive light and sound. Service Animals - ADA-defined service animals welcome. / Pets Allowed. 2 pets max. 25lbs or less per pet. / Fees - 40USD per night. Pet Sanitation Fee 250USD if required. / Other Information - Contact hotel for additional details and availability.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is generally praised for its cleanliness, comfortable beds, and helpful staff. The attached diner is a common highlight, although some guests had issues with the food quality. However, there are recurring complaints about shower functionality, room availability, and reservation issues.
- Cleanliness and comfort of rooms
- Helpful and friendly staff
- Shower functionality issues
- Reservation and room availability problems
- 5/5
The maintenance guy & some of the staff were so kind and considerate. I fell in love with them. Thank you so much!
- 1/5
I booked a 1 room of 2 beds room for 3 nights, when I arrived I had to go to the restaurant because the place was close, the people from there told me that the hotel gave my room away that they only had one bed available but the bad thing was that, this people have the guts to charge me for one night. So please do not book any room on this property at all. And also through Experian. Very bad.
- 3/5
There was dog food kibbles on the carpet by the nightstand. The room smelled musty. Checked out at 5:30am and waited for staff at the 24hr diner and no one was there except to guys waiting to get breakfast served. They said they'd been waiting for over 15 minutes and no one showed up. I left my room key on the desk and left.
- 4/5
My reservation vas for a double bed got a single bed. Went to the reception the gentlemen apologize and gave me a second room for the same price. Booking made a mistake he fixed it. Will definitely stay here again
- 3/5
No cafe no drinking water sucks
- 1/5
How does this place have 4 stars??? This by far is one of the most sketchiest, disgusting places I’ve ever stayed. There was dog hair all over the beds and the smell made us sick. It smelled like mildew, pee, and poop. No help from property management. Check in at a diner and then walk across the parking lot to the room. This place is run down and in not the best area. Definitely not family friendly and not as advertised.
- 4/5
Los cuartos muy amplios
- 1/5
Got double booked my room and I had already left things in my room no one could help me lost some clothes and electronics. Only got refund on the room and a free night. Don’t recommend this place to stay and night stay doesn’t help at all
- 2/5
Parking was overcrowded. Was woken up by smoke alarm,🚨 around 2:30 am firefighters got, there. we had to evacuate the building after an hour they said it was a false alarm! Manager said sorry. We should get credit, write down your room # and name. I checked out and they was not an office manager! Very disappointed ☹️
- 4/5
Nice and quiet and at a good location
- 4/5
Best hotel in Santa Teresa, hands down!
- 4/5
Shower doesn’t work correctly
- 5/5
good
- 3/5
I paid for a king bed and they gave me a room with a queen-size bed.
- 4.5/5
Room 208 does not have all the channels on the tv . I had to go down to the large group room to watch Fox tv. Wanted to see the All Star Game. 209 room had all the channels from my stay the week before.
- 5/5
Everything was pretty good
- 2/5
We stayed there three nights and they didn’t clean the room at all. I requested clean towels and never got any. Did not take out the trash, change the beds, nothing. Would be good for a one night stay, but not multiple days.
- 4/5
I reserved a room with king size bed and it was not available, I had no choice and I was given a small discount to accept one with a queen bed
- 5/5
Perfect
- 5/5
Always great service! Clean comfortable stay at an affordable rate. Best beds always fresh sheets
- 0.5/5
Liked nothing but location Room was dirty and unkept , no towels , no Glasses to drink with. No staff at front desk at check in.
- 5/5
Very clean and very nice people
- 3/5
Parking lot looks unsafe
- 5/5
Good room and good people
- 4.5/5
Everything Shower water turned on but didn’t come out of the shower head
- 5/5
My partner is a remote worker and this trip was super last minute and she had a meeting at 12-2pm, we were able to get a late enough check out she could get her meeting done without needing a second night in the hotel (or, you know, her trying to set up in the car or something). The little diner serves good food at a good price, and is 24 hours which is nice for night owls like us. If we're in the area again, it will certainly be a consideration for where to stay again.
- 5/5
Clean and safe. I called to confirm someone would be available for a late check in at 1am, I forgot about time zone change. They reassured me would not be a problem. Jesse was quick to check us in. Parking lot well lit and quiet.
- 5/5
Clean room. Big. Good parking, big enough for truck and trailer
- 3/5
The room was clean. Staff said my room number out loud which is unsafe. Shower was tricky and when I mentioned it to staff they said I should have called. I felt like that was an unnecessary inconvenience since they knew that the shower was unintuitive.
- 5/5
Love the diner and the staff was amazing. Good location. Easy access to El Paso and Mexico. Great stay.
- 4/5
It was very clean and neat. The bed was very comfortable.
- 5/5
the staffs are super friendly.
- 5/5
Different chech in process but works great and probably saves money both them and us. Comfy bed,great water pressure and quiet room. We asked for extra towel and my husband offered to go get it and they insisted and brought over less than 5min. Rates are awesome and will be staying here again.
- 5/5
Clean and comfortable at a very good price
- 1/5
I had reserved 2 rooms for 5 persons and 2 days before my trip they called me and said that they had to cancel my reservation because the Hotel was gonna be under maintenance, which was a lie. The wanted to resale rooms for a higher price because of a big Concert. They only gave me one room and it was suppose to be one bed with a sofa-bed and it didn't had a sofa-bed it had a couch, for 5 persons, it was ridiculous. My husband has to sleep in the truck bacause they're was no way we could fit in the room.
- 4/5
Not the cleanest but worth it for the price.
- 4.5/5
Cross border and found this gem down road. Perfect!
- 5/5
Muy limpio, bonitas instalaciones, buen servicio, camas y almohadas muy cómodas.
- 5/5
Excellent service, friendly staff, and clean rooms. Highly recommended
- 5/5
The the personal fir your reservation, nice and professionally, cleaned it was very good for us Everything related to the room was very good . Only one suggestion. Needs more light in the parking lot first safety of the customers , like reflectors , area looks very quiet it but. I guest customer will field more secure the cars belongs with trailers. Thanks so much ,
- 5/5
Clean room and staff was very friendly.
- 5/5
Perfect
- 5/5
well i don’t have many complaints except for room 201 the noise from the stair well door slamming shut and people going up and down the stairs is really loud in room 201. other than that all is good
- 5/5
Very good service
- 4.5/5
Clean room, easy check in No coffee
- 5/5
The booking and check in process was easy and staff was helpful. i had a gret experience
- 1/5
Muy mala experiencia no lo recomiendo
- 3/5
Fire alarm sounded a 3 morning
- 1/5
Horrible
- 4/5
Needed shampoo and lotion and conditioner and more soap
- 3/5
Building poorly maintained as well as the laundry it ok for emergency stay for one nigth.
- 4.5/5
It is set off from almost everywhere but close enough to go anywhere! The only thing was my pillows were a bit firm but that is a personal preference
- 4/5
The room was good. The cafe had many problems.
- 4.5/5
24 hour restaurant couldn't get the grill lit in the morning. Had to go elsewhere for breakfast. Same thing 3 days later on return trip.
- 4.5/5
24 hour Restaurant staff couldn't get the grill lit in the morning. Had to go elsewhere for breakfast.
- 1/5
No one was there to cook breakfast and people sat on there for 30 minutes waiting. I’ve never been to a hotel where you check in at a restaurant and you just walk out and leave it all open!
- 5/5
Location and cleanliness
- 5/5
We liked it because it wasn’t a private place and very quiet. We’ve felt very secure and comfortable there. I was a little disappointed that there wasn’t a coffee maker in the room, and there was no coffee in the lobby.
- 5/5
24/7 Dinner. You can order online or through the phone and they can call you to your room to pick up your food at the dinner that is like 100ft from the Location
- 5/5
there was no breakfast provided
- 5/5
Very goog rest room ang gym in the first floor, very quiet and convenient
- 5/5
I liked the business model—it’s a creative way of keeping costs down for guests. There is no lobby or staff in the hotel itself. Guests check in at the 24-hour diner next door. The hotel is secured by key card to keep it safe. I’ve seen a similar model in Europe and some places in California. The hotel itself is very basic but clean and in good condition. It has a workout room, ice, and vending machines. No free breakfast, and no shampoo dispensers. It’s perfect for a quick stay—clean comfortable beds, quick check in, safe quiet surroundings, and low costs. The staff at the diner were very friendly and attentive. Would stay again.
- 5/5
Thank you
- 3/5
Good
- 5/5
Nice room, helpful staff & fridge
- 3/5
Very basic hotel. Satellite TV didn't work, no instructions for internet access, restaurant was randomly closed. Served its purpose as a convenient place to sleep, but that is about it.
- 5/5
Convenient and clean
- 5/5
👌
- 5/5
👌
- 5/5
👍
- 2/5
We had booked the room from the road and had selected two beds, when we got there the staff wanted to give us only one bed and offered to look for pullout bed or so, but they ended up setting us in two separate rooms that were next to each other but not connected. The staff blamed it on the websites that supposedly do not update. But this is the first that this has happened to us… we have used Expedia for years, honestly I did not believe the staff. The hallways and room had a strong smell of tobacco. Again, we reserved the room on the road and did not add the option to cancel, plus we were already tired from the long ride, so we had to stay there.
- 5/5
Close to the border. Felt safe here
- 5/5
Everything was good
- 5/5
Lovely hotel with a clean diner
- 5/5
Great price and clean
- 3/5
Great place for the price. A small problem with the shower, but overall good.
- 2/5
Outdated, tub is set high, if you have bad knees you’ll fall. I moved the footstool, the floor beneath was dirty. The check in is at the diner (empty). I believe workers, from out of town stay there. There are old rundown cars in the parking lot.
- 1/5
Middle of summer and air was not running. Walked into a room that was 88 degrees. Could not get comfortable and sleep for hour and a half.
- 5/5
For the money a great place to reset your head. Sheets were fresh and clean. Mattress almost new and super comfortable. It’s not the Hilton but it was perfect for us for a one night stop in the road. Staff were super friendly and fast. We had a problem with our room as there was an odd healing sound when we came in and we couldn’t figure out where it was coming from or how to turn it off. I called the lobby and immediately she apologized and suggested a room switch. That meant a lot since we were so tired and I didn’t want to spend hours trying to figure it out before having to switch rooms. Would definitely stay here again. The dinner/lobby is very cute! We didn’t get to eat there.
- 3/5
It is not clean. Bathroom is nasty.
- 3/5
The building has a bad smell, people smoking by the front door.
- 5/5
Great hotel all around; diner is a bit pricey. Two basic breakfasts were $32 + tip.
- 3/5
The room was clean, handicap accessible (although never part of the room description, so it was a surprise because we are fully functional) but adequate for one night. Because the price was very reasonable, even having to wait until around 2:20 PM to check in (when check in time was posted as available at 2 PM). We adapted and slept well. Check out was simple and easy!
- 5/5
very nice
- 5/5
Muy limpio y tranquilo, las habitaciones tienen todo lo necesario para una buena estancia
- 4/5
This was a very clean, nice room. Comfortable bed and very quiet. There is no wifi. An outlying area but easily accessible to freeways.
- 5/5
I was a little hesitant about the “office” being in the restaurant on the property…but there were no issues. It is 24/7 and it was nice to have a restaurant on the property to grab dinner when I checked in and get some breakfast to go the next morning since I had a 12 hour drive and wanted to get moving. The property was clean and very comfortable. Will definitely stay here again.
- 5/5
Unique was the fact that the map showed it off Dessert Dr. when I was looking for some place to stay. We were quite surprised when it was 7 miles south of there. But it was the best sleep we got of the 4 motels before. If only everyone had great beds.
- 4/5
It was good. Had to check in at the restaurant next to the hotel. Penny’ Diner. Had to wait a bit till someone was available to check us in because apparently they are also the chief cook and bottle washer. It was very clean. I would stay there again.
- 5/5
Perfect for our needs
- 4/5
Very good and safe clean room and friendly people on the front desk
- 5/5
I was pleasantly surprised at how clean and nuce this propertyy was considering how cheap the price was. I will stay there again for sure.
- 5/5
This establishment is truly exceptional. The staff exhibited remarkable friendliness and provided invaluable assistance. The rooms were impeccably clean. I highly recommend choosing this accommodation for your stay.
- 2/5
All in all a bit crap.
- 5/5
The room was basic, but clean and comfortable, which was most important! Very quiet property on the outskirts of El Paso in New Mexico. Penny's Diner was cute, clean and 50s tunes played. I was the only one there and it was quite cinematic! I enjoyed my stay and would stay again. I slept like a baby. 💜
- 5/5
My only complaint is that 2 people couldn't figure out how to turn shower on and the queen room that we occupied had only 1 side table. Hotel was excellent for a 1 night stay.
- 1/5
It was really bad experience because the hotel room was not ready and it was so dirty outside and inside the hotel
- 5/5
Very good
- 5/5
The staff service is fast and very convenient, the food at penny diner is exceptional, the rooms are very clean with all. Very good option to spent the night
- 4/5
One night is not bad.
- 2/5
Floor in room not clean. Returning from breakfast, laundry man walked out of my room at 8am. Checkout is at 11 buddy.
- 4/5
Nice place to stay. Clean and safe.
- 1/5
I guess you get what you pay for… except, basic amenities were not functional, power outlets in our room didn’t work and to our surprise in the morning none of our devices had charged which were so needed for our roadtrip the next day, the water was so cold we couldn’t shower after driving 12 hours all I wanted was a nice warm shower and relax but couldn’t, it was 30 degrees outside, the wifi didn’t even work, there’s no front desk if you need help, there’s only one person outside in the parking lot diner who checked us in but was not knowledgeable, I booked and paid for a 2 double bed room and upon check in she said she didn’t have my room so I was given a 1 queen bed room for me and my colleague with a discount, however she didn’t know how to apply the adjusted amount/refund so she just told me to contact hotels.com for assistance. I have to say though it was very clean, only thanks to the housekeeping team.
- 4/5
Very good for the price.
- 5/5
Siempre que nos hemos hospedado ahi, es muy tranquilo y a la hora que llegues hay servicio de comida
- 2/5
Poor service an very sketch place to stay with family
- 4/5
Was a ok stay
- 4/5
Clean rooms and beds. Plenty of towels.
- 5/5
Diner was amazing
- 3/5
Nice to have cafe open 24 hrs and easily accessible.
- 4/5
New hotel. Attached diner was decent. Room was missing drinking cups and washcloths.
- 5/5
excellent and good price
- 1/5
The room was not clean. The bed was stained. The shower did not work. There was no mail Shump or conditioner will never stay at this place again.
- 5/5
Great place
- 4/5
Was surprisingly nice. I stayed for 1 night. Clean. Quiet. Close to usa/Mexico border
- 1/5
The room had a bad smell and it was not clean. Bed was not comfortable. I wont stay here again
- 5/5
Everything was really nice, we stayed one night only but it was very pleasant.
- 5/5
Is a practical location
- 2/5
Checking in was fast. On the morning no answer or help about the non working shower head and no latch on the microwave’s door. Tried multiple times and at departure no one available for check out. Just left the key door and notified the dinner’s employee that was peeling onions and listening her earphones.
- 3/5
Quiet and out of the way