Travelodge by Wyndham San Antonio Downtown Northeast

Bad

The room was not clean and smelled like mildew. I woke up in the middle of the night to find bugs crawling on me and big red ants crawling up the walls. The bed was broken. The bathroom was disgusting and had a huge crack up the bottom of the door. I got a picture of one of the bugs in the bathroom. I tried to go to the desk and tell someone but nobody was there and waited 15 minutes but nobody showed up. I left and tried to call asking for a manager to get a refund and the lady who answered said there wasn’t a manager there and then proceeded to tell me I couldn’t get a refund for the 3 nights I booked after only staying 1 night. I told her about the bug problem and she said they were well aware of them and when I told her I tried to go to the desk to tell someone, she told me to just call from my room phone. Then proceeded to make up excuses as to why she nor anyone else was there. The room and hotel itself do not look anything like the pics either. Do NOT stay at that hotel. They also charged me a late fee. Expedia said check in was at 4 but the sign there says 3. I got there at 4:47 and was charged for being late when I can check in anytime after the check in time. Worst experience and service.

Bad

Staff were friendly, facility was clean Beds weren’t very comfortable, more on the firm side

Staff were friendly, facility was clean Beds weren’t very comfortable, more on the firm side

Superb

Nice location

Over flooded room carpet soaken wet them giving me the run around no phone working smoke alarm beeping bubbles in wall paint dirty floors

The place itself was great. The staff at the front desk were rude and unprofessional. The Staff at the front desk tried to charge me $1393 for 23 days. The hotel had already received $1055. The hotel was attempting to charge me $2448 for the month of October. I have lived in hotels in San Antonio for a yr and a half. The most I have paid for a month is $1400. HIGHWAY ROBBERY.

Poor

The Staff at the front desk tried to charge me $1393 for 23 days. The hotel had already received $1055. The hotel was attempting to charge me $2448 for the month of October. I have lived in hotels in San Antonio for a yr and a half. The most I have paid for a month is $1400. HIGHWAY ROBBERY.

Older place but good place for the price

Their is no real breakfast but with many restaurants around it is not needed. We have been going to this place for 6 years and it has always been good. Place is clean, we always get the king room with 2 beds and its always spacious. The price and location its great for familys. Our last visit was overall 10/10. Place was pretty much empty, we had a quiet stay and pool was great all for us. We are a family of 6 and I would keep going for many more years. Their are some very minor things but are not noticeable. Place is clean, quiet, friendly and affordable.

Their is no real breakfast but with many restaurants around it is not needed. We have been going to this place for 6 years and it has always been good. Place is clean, we always get the king room with 2 beds and its always spacious. The price and location its great for familys. Our last visit was overall 10/10. Place was pretty much empty, we had a quiet stay and pool was great all for us. We are a family of 6 and I would keep going for many more years. Their are some very minor things but are not noticeable. Place is clean, quiet, friendly and affordable.

Not much No breakfest

No breakfest

Cleanness & location

Cleanness & location

Great service, great location, great price. Will definitely stay there again. Parking lot had plenty of open spaces. Rooms were quiet. Thanks!

Bad

Had a decent time beds were super comfortable:)

Thanks to this hotel I stay good! I arrived crying because the fairbrigde hotel terrible experience Infeel very happy here very nice clean and if you have a situation they change in 5 minutes! Because the toilet was broken and they fixed the situation changing me in 5minutes! Very baautiful

There were bugs as soon as I entered the room and the carpet was soaking wet. There were dirty socks from whoever stayed before us. Vinda from the front desk came to my room and accused me of a broken bathroom door that was clearly already broken. The room was practically falling apart. That goes to show they do not inspect anything about the rooms. Overall it was a horrible experience and absolutely disgusting.

Nothing There were bugs as soon as I entered the room and the carpet was soaking wet. There were dirty socks from whoever stayed before us. Vinda from the front desk came to my room and accused me of a broken bathroom door that was clearly already broken. The room was practically falling apart. That goes to show they do not inspect anything about the rooms. Overall it was a horrible experience and absolutely disgusting.

This property doesn't serve breakfast. They are blaming Expedia for publishing them offering breakfast. Pool water is very dirty to let customers use it at their own risk. Cable tv channels doesn't work. I asked front desk for assistance to make it work or hoping for him to send someone to try and fix it at least. Was told he doesn't know how fix it and don't have anyone else to go check what's wrong with it.

Personal de mal gusto

We didn't use one of the rooms because it was in bad conditions, we asked to be moved to another room, but staff said they didn't have any other rooms available, and they refused to give us a refund

We didn't use one of the rooms because it was in bad conditions, we asked to be moved to another room, but staff said they didn't have any other rooms available, and they refused to give us a refund

Run do not stay. First I paid for breakfast. They don't have breakfast. I paid for 2 king and sofa like picture they didn't have it. My room was very hot. The floor and holes in it by ac unit wood underneath you can cave bug safety hazard. No tissue box. Hall way so hot floors throughout can give out any second. Code compliance should stop by.

Horrible room with mold all around the ceiling and an ac mini split that leaks out

Muy bueno y muy limpio

C

I asked for another room and the next room they gave me smelled completely like cigarette smoke, even though I booked a non-smoking room due to my asthma and allergies. I let them know this and was told it’s probably just coming from the outside. At that point, I didn’t feel comfortable staying there anymore and inquired about a cancellation/refund. I was told the manager is the only one who can issue a refund and he was not there at the time and was told to come back in the morning and he would be there. I then proceeded to spend the next week on a wild goose chase trying to get in contact with the manager. Each time I went when I was told he would be there, he wasn’t and they gave a new excuse each time. They refused to give me a phone number where I could contact him and I was told they couldn’t call him themselves either. After many days I finally received an email with a very blunt response denying any refund for any of the days. I lost a lot of money and gained about 3 new gray hairs by booking this place. Save yourself

Totally different from the photos from the reception to the sale of snacks. Away from everything

There is NO breakfast as advertised!!! The pool is a swamp!!!!!! No ekevators! Staff was unhelpful!! This hotel is completely run-down and I hate I paid for it, really want some of my money back to be quite frank!!!!and yes I do have pictures!!!!!

they double charged me and said there was nothing they could do about it

This motel was good like 7 years ago but now it's real run down now they had to change me rooms like 3 times n the pool was dirty so we couldn't enjoy that n the rooms wasn't really cold it was just bad over all

Pool was filthy and down.. room air conditioner not working to good

The price for everything was fair and the room had everything I needed to have a comfortable stay with my four little boys. I would definitely stay again.

It was horrible mold in rooms stunk ac didn't work had to get moved 3 times to rooms that were functional no ice machines working no Ac in the hall way all above don't stay there if I could rated a 0 I would never again

There was mold in the bathroom the pool was not cleaned they said they did not have roll away beds and there was no ice or breakfast

When we arrived the first room had mold and the bathroom door wouldn’t shut. The second room smelled so bad we left immediately. The third room had damage but we were able to stay. The staff was friendly and patient. The hotel definitely needs repairs and probably should not be rented until the mold is taken care of. We would have preferred to have gone to a different hotel but had prepaid and couldn’t get a refund.

Great value for the price! The room was clean and comfortable, and the staff was friendly and welcoming. Check-in was quick, and the location made it easy to get around San Antonio. I'd stay here again.

Not worth at all, no hygiene, no maintenance, no amenities. Do not stay here.

Good

We have been booking this hotel for the past 4 years. It serves its purpose for stay a few days. Needs to be updated but still is ok to stay at. Staff is very friendly and helpful. Convenient to alot of facilities.

Lobby bathroom was not working Property windows were dirty When you enter the building there is a bad smell Bathroom tub it’s dirty /mold Beds were clean, air conditioner working perfect,

Clean room

Very helpful staff, but site advertises airport shuttle and this location does not have a shuttle. Plenty of onsite parking, room smelled like cigs, if you are on a VERY tight budget like I was this day then go for it. It’s 11 min from the airport

The toilet seat was loose

no snack machines, pictures says otherwise

I was charged before we arrived even though I picked the pay at hotel option. I was also charged a $100 deposit which wasn’t disclosed to us beforehand. The room was supposed to be a suite with a sofa bed but was not. The first room they had us in reeked of cigarette smoke but the hotel is supposed to be non-smoking. We were moved to another room. This room smelled better but was in terrible shape. The entire hotel was run down and needed a deep clean. The ice machine was broken. The only breakfast available was juice. There was what appeared to be black mold on the walls. The bathroom door didnt close properly. Water pressure was very low. We asked for towels and they weren’t brought until we left. The mattress had cigarette burns. We were very disappointed in our stay and for the price we just expected better. There were stray cats everywhere and near the pool. The side door was broken to enter the hotel as well.

Don't use your credit card, they will scam you

The stay was ok. Would not stay there again. Property was not in the best conditions. Pictures showing in expedia shows a nicer hotel. Rooms were clean overall.

The hotel had a smell and was warm. The AC never really cooled down the room. Poor job with cleaning the fridge had a box of fries chicken left over so that wasn’t taken care of. WiFi wouldn’t connect. Just would not choose this hotel again.

We switched 3 rooms in the beginning of our stay, the first 216 smelled like marijuana definitely didn’t want to sleep smelling it all night long, 208 the bed was nasty and traces of bed bugs, 206 last room the dresser was broken and hole in closet from the safe being ripped off at one point, the only good about this place was staff being nice especially the housekeeper, owners/management should make sure beds aren’t nasty encase them if they don’t want bed bugs and stains, carpet clean the room every so often would help with those who smoke pot & break the rules for a non smoking hotel because the smell lingers in on everything, had I been able to get my refund and book elsewhere I would have

Staff unwelcomy

Parking lot is small (had for two cars to drive at once) and was hard to find the entrance. The room when I got in was very hot and the door was ver hard to close.

No hay desayuno Tubimos que pedir jabon y shampu No cambiaron las sabanas del cuarto No se hizo la limpieza correspondiente en el cuarto Nunca mas vuelvo a ese hotel

They gave me a dirty room and it smells nasty.

We booked two rooms. There was hair in both bathrooms, fingernail clippings in one room, hair on the blankets, food on the stairs for all 3 days, the hotel and rooms smelled like urine and mold, the towels were dirty, there were bugs. We were advised there would be breakfast and there was not either morning

When the room was booked the details said slept six (family of five) but got there and only two beds. No roll away, no couch. Asked front desk if had roll away or cot and was told “no”. Bed linens and towels had yellow and rust (blood) colored stains. The roller chair in the room had white powdery substance on the seat. The smoke detector had a paper towel wrapped around it with duct tape. The entery overhead light was burned out. Additional lamps were missing light bulbs. The remote to the TV was missing batteries. Had to make a Walmart run to purchase a blowup bed, towels/washclothes, batteries for the remote, pillow cases, extra linens for the extra bed. The pictures of the property looked fine but please don’t be fooled by them. This place is not family friendly and was just nasty. We were scheduled to stay three nights but checked out after the first night and now I have to see why I was charged an extra $100 for the deposit.

In all of my traveling this is one of the worst hotel I have ever stayed in. When we got in the room, we spent over an hour cleaning the AC, bathroom, and the room. It was absolutely filthy. We were suppose to have 1 young person stay with us but unable to because there was no bedding available for the pull out couch. The only reason we even stayed one night because we were down for a competition. Breakfast was a complete joke. A bag was given with a bar in it. The next day, there were 4 or 5 families that left the hotel and forfeit an evening. We all drove home over 4 hours and arrived home around 2;00am because we refused to spend another night there. Also in my room our room the dead bolt would not lock. The staff literally did not seem concerned, The pictures that are being posted from this hotel are not what represented any of the rooms that the 5 families received.

Slow internet, pool was closed, Ice machine broke, dryer was broke, only one Tv worked didn’t have a remote, bed was uncomfortable, bath tube was dirty had to shower in slides, bath tube stopper didn’t work, lady at the front desk told me I couldn’t cook with my electric pan because it was a none smoking hotel, house keeping never check to see if we needed anything the four days we where there didn’t offer to clean the room or take the trash.

The hotel was beyond dirty, sticky carpet, remotes werent even for the right tvs, duct taped smoke detectors. We ended up checking out and driving home early because it was so bad. 10 for 10 do not recommend.

Everything was wonderful. Service, internet very close to everything. We would definitely stay there again.

Staff unaware of how to check reservation, no cleaning or replacement of towels or trash removal. Swimming pool out of service this trip was just so disappointing

Room was tidied but not clean. The carpet needed vacuuming, all surfaces dusted, bathroom had mold on corner ceiling.

DO NOT BOOK HERE if you are traveling with your family to San Antonio!!!! I had the worst experience here this place is a complete SCAM!!! Refused to give me a refund after telling staff that me and my family could not stay here due to feeling unsafe and the rooms were absolutely disgusting they’re were feces in the bathrooms stains on the bedding and food on the floor! After showing me two more rooms they all were in the same condition! If you want to catch something book this hotel pictures are deceiving looks nothing like the pictures! If I could give negative stars I would!!! I will be contacting BBB and corporate this place needs to be investigated would not do the right thing and refund me after refusing to stay there had to book another hotel

Due to the property's proximity to a major street, I was expecting some road noise, but I was taken aback by how quiet the hotel room was. I had a restful night's sleep. The bed was cozy enough for a restful night's sleep.

Yes and yes

The airport shuttle was the main reason I picked this location when I was in town for work. It greatly reduced the stress of my early morning departure. For emails and brief video conferences, the WiFi was dependable enough.

Breakfast was easy but practical. Instead of looking for a café first thing in the morning, I liked that I could quickly grab something before leaving.

Room feel neglected, poor maintain, holes on the walls, holes on the upholstery, dirty glasses, dirty carpet, my original room had problems with the window since it couldn’t close and seal all the way, rain could filtered easily. Noise pass through all the rooms, no coffe any time, or breakfast, no ice, doors were not sealed and during my stay I just hope nothing happened to my truck. I didn’t feels safe at all.

Building & rooms very bad condition, mold in bathroom. Bathroom door couldn’t even shut because it’s been nailed over so many times and dirty carpet floors. Turned our bare feet black. Also, no snacks or vending machines like advertised.

Air conditioner was louder than a train, rug was stained everywhere , mirrors dirty, refrigerator was old and not adjustable the nob was broken off had to change rooms at check in . The odor of marijuana was everywhere, coffe machine only let out slightly brown water that didn’t taste like coffee.

Hole in floor, hair in towels, not enough blankets, they brought us a urine stained mattress cover as a “blanket”, and could literally see outside through the FLOOR where it meets outside wall! It was scary bad!!

All the above

Love this suit my stay was wonderful

We love stay here, every time we go to sa we stay here, the only thing is they say they had breakfast but they even has coffee

Good for the price

The staff was great the room was really nice and clean. The only two things were the Internet didn't work very well really low signal cutting in and out had to use my cell phones Internet for the three days I was there. Also would be nice if they had vending machines I came with supplies to save money but when running out their were no soda machines or chips snacks and amenities are really far away if you don't have a car even if your buss bound. Other then that stay was great.

The staff was not very friendly, our television never worked and we kept getting the run around as to why. We have to change rooms because the first room smelled and the bathroom door was falling apart. The beds were very worn out and hurt our backs. There breakfast didn't exist. I would never stay here again.

The staff was extremely courteous and cheerful, it made our stay much better.

It worked out really well for me to stay here while visiting friends in the area. It was hotter outside than I was expecting, so having a powerful air conditioner in my room was fantastic. It's quiet enough for an uninterrupted sleep.

The only downside is that the hotel could use more maintenance, especially with things like paint and doors. With some updates, this place would be even better. Overall, for the price, it was a good experience.

A pleasant surprise was the outdoor pool! It was refreshing after a long day of exploring, but I wasn't prepared for it. There were lots of chairs to unwind in, and the pool area was spotless.

I stayed here for a brief business trip, and the airport shuttle service was very helpful. My flight was very easy to get to and from, and the front desk staff was very helpful when I needed directions around the city.

I booked this room by mistake and would have probably left for a different hotel if we could have cancelled at that late date. The room wasn't in great condition--ceiling falling down in the shower. Things were painted, but not in great condition--like painting over problems. The internet worked about 25% of time. At the end of our time, I asked if we could check out at 12 rather than 11 and they gave me a firm no. In the end, we survived the stay, but I would not stay there again.

Great service beautiful rooms recomemded

I spent two nights here while taking my kids on a short weekend trip to San Antonio. We didn't spend much time in the room, but it's undoubtedly a simple place. Everything went smoothly, and we always felt secure.

Air worked. The entire room smelled like smoke. We did not stay i took my family to firsta texas and wevwent back for our bags and checked out. Front desk sid not care. The pictures online were nothing like in person. The restroom door had screws holding it together and didnt close the inside of the restroom was moldy and filthy. It seems like the staff knows and does not care they are aware of what they are selling. I want a refund im not sure why expidia would even let the post on their site.

I was expecting delays or problems because I checked in fairly late at night, but everything went without any issues. The room I was given was quiet and serene because it was on the upper floor and away from the road. That was greatly appreciated after a lengthy drive.

Front desk staff was very nice and helpful. I stayed only for a night with my wife and kids. Area around the hotel seemed very unsafe.

Room was clean but was too hot and had roaches and ice machines didnt work staff was really friendly

Despite the hotel being close to a busy road, I was pleasantly surprised by how quiet the room was. I had a good night's sleep thanks to the comfortable bed and efficient air conditioner.

The ease with which it was possible to enter and exit the freeway from this hotel was noteworthy. It made traveling around San Antonio easy. I truly appreciated the staff's friendliness and speedy check-in after a lengthy drive.

Itself is really old and with roaches. Iron didn’t work and room had a horrible smell.

Cleanliness

Easy parking, nice rooms, and a peaceful stay. Highly recommend for the price!

Convenient, clean, and cozy. Everything we needed for a quick trip!

Everything was

Affordable, quiet, and close to everything we needed. Would definitely stay again.

Walked in room smelled like pee. People in the next rooms tweaking... glued to there windows kept peaking outside... I took the loss and didnt even stay... not worth it. Left and rented another hotel.

Room was dirty

Easy check-in, free parking, and a pool to unwind after driving—ideal for short visits near the freeway.

Room exceeded expectations—clean, comfy, and everything worked smoothly. Friendly front desk, quick check‑in, and a peaceful atmosphere. Definitely one of the best budget stays.

This place delivered on every promise. Spotless room, plush bedding, and steady internet made my stay seamless. It’s just off the freeway, making it a breeze to get around. Highly recommend!

Perfect stay! The room was spotless, and the bed was super comfy. Staff was friendly and helpful. Great location with easy access to downtown. Highly recommend!

The hotel was quiet, safe, and very clean. I appreciated the updated rooms and fast Wi-Fi. Housekeeping did a great job, and check-in was smooth and fast. This is a hidden gem for the price—10/10 would stay again!

I really enjoyed my stay here! The room was clean, comfortable, and came with everything I needed—fridge, microwave, and a good-sized TV. The staff were friendly and helpful, and check-in was fast. The location is super convenient. Great value for the price!

Wasn't the room i reserved n was hot

Hole on sheet looks like from a burn. Side of the fridge dirty some old French fries there. Don’t have anything to drink or snacks to buy. Pool is super dirty and green. Nothing like pictures online not happy at all.

Not like the posting at all, there was no breakfast, the pictures are not what we stayed in, smelled like smoke, even in a smoke free room. Do not recommend unless you are just going to sleep there.

Tv in the "extra " room didn't work and there was no breakfast

Trash

Good

This property was one of the worst experiences I've had with hotels. It was dirty the bed covers were stained. Our room had a sofa bed, the mattress was so old and uncomfortable. I had to go get the sheets and pillows for it. Oh and she made me got with her all the way back to the laundy room so i could get what i needed. Also no sheets for the bed just some floral thin cover. This was a horrible stay. I am glad we were only staying 1 night.

The was ambience was not there as I entered the business because it was uncomfortable due to how hot it was in the building. Although the room was cool. Also was asking about a missing iron that was missing at my arrival. Really, I need a iron that bad!

The front staff was rude. The toilet barely flushed. It a old moldy smell.