The Emily Morgan San Antonio - a DoubleTree by Hilton

The breakfast buffet was delicious! The parking was super expensive

Everything during our stay at the Emily Morgan was incredible! It was our anniversary and this was the perfect place to spend it on Halloween night. The room was beautiful and the staff were amazing. Thank you so much for such a great experience

Valet was a bit pricey compared parking on your own

Hotel was beautiful

Hotel was beautiful

Excellent location, clean room, unimpressed with no swimming pool despite signs for a pool

We enjoyed the stay and the staff were great!

Everything was awesome.

Very unique property.

Breakfast buffet was below average. Hot foods not hot and no option to order from menu. Toilet room is an echo chamber. Lampshade stained. Valet under staffed.

Breakfast buffet was below average. Hot foods not hot and no option to order from menu. Toilet room is an echo chamber. Lampshade stained. Valet under staffed.

Beds are so nice and the rooms are great!! The ghosts left us alone this time!

Small beds

Small beds

The experience there was amazing. We had a wonderful time. We didn’t know we were staying at the third most haunted house in the world, but it was amazing. You could tell it was very, very haunted. Our TV kept going off and turning back on then it would freeze, and nobody would be touching the remote. It would be on the table, but it was a great experience. I love it. We plan to go back very soon.

Friendly staff, beautiful room

Friendly staff, beautiful room

The room I stayed in was very clean and comfortable. The staff was very friendly and helpful, and made me feel very welcome. The staff at the bar was also very friendly and helpful and the chicken tortilla soup and ice-cold beer were delicious. I have stayed here many times and have always enjoyed my stay. I also love that this hotel is very dog friendly and my chihuahua, Cowboy, also enjoyed his stay.

Scalding hot water - shower had 95% hot water - cold wasn’t an option. Same for sink. Both faucets were hot water. Bathroom floor was disgusting. Tired old furniture in room. Curtains were so hard to close- like 8 of them. Cool looking building but Doubletree needs to take a look at this place. Obviously not up to Hilton standards

Awesome stay

Everything was top notch, even with all the construction across the way in Alamo Plaza.

The plumbing was a issue not cold water in the shower and the coffee pot was leaking

Nicole checked me in after the longest day traveling. She was so kind and helpful, I immediately felt at home. I stayed for 7 days and everyone was incredible the entire time.

Loved the location. Steps from the Alamo Not really an issue, just an inconvenience, not able to use the plugs on lamps. Had to move furniture to get to the plug to plug in my charger. Phone in room did not work. What looked like a tablet, which I assume is the clock and maybe a way to listen to music, would not turn on.

Loved the location. Steps from the Alamo Not really an issue, just an inconvenience, not able to use the plugs on lamps. Had to move furniture to get to the plug to plug in my charger. Phone in room did not work. What looked like a tablet, which I assume is the clock and maybe a way to listen to music, would not turn on.

The hotel is wonderful and the staff is amazing and friendly.

No air conditioning No hot water No air conditioning No hot water

No air conditioning No hot water No air conditioning No hot water

Great hotel, great location. There's a really nice bakery very close from the hotel where you can have breakfast and you are literally in front of the Alamo, so you can take great pics either early in the morning orate at night.

They brought chocolate covered strawberries for our daughter. We were celebrating her 16th birthday. The house keeper made the bed and placed her favorite stuffed animal on the bed . Both made her feel special Nothing.

They brought chocolate covered strawberries for our daughter. We were celebrating her 16th birthday. The house keeper made the bed and placed her favorite stuffed animal on the bed . Both made her feel special Nothing.

Had a drink at the bar nothing special but Ok. Room was clean. Cleaning staff was great. Very helpful. Older hotel regular king room was very small. 100.00 to park for 2 night stay. In and out car service was sufficient

Paying $50+ a day for parking. Yall should have made that very clear when booking the room. The beds are too small.

Location was great... staff were very nice , lovely room I had a king end unit.. Nothing.. ppl complain about parking but there is a lot connected right behind the hotel that is Much cheaper than Valet parking..I parked in that lot and had no problems it was $35 for 24 hours.

Paying $50+ a day for parking. Yall should have made that very clear when booking the room. The beds are too small.

Location was great... staff were very nice , lovely room I had a king end unit.. Nothing.. ppl complain about parking but there is a lot connected right behind the hotel that is Much cheaper than Valet parking..I parked in that lot and had no problems it was $35 for 24 hours.

Staff was very nice, the rooms where super clean

Hello

Staff members go out of their way to make you feel at home. They treat you like a family member not a guest. Would highly recommend. Not to mention when you check in they give you a warm fresh baked cookie!!!

Room was pretty clean, had a weird stale smell. Towels weren’t the softest, bathroom ceiling had mold stains, and lap was extremely dusty. Other then that, the room was okay. Beds decently soft, pillows very soft, can be a good and bad thing to others. Smart tv, big room, nice size bathroom.

Great

The lady at check in was good, parking was very expensive

Great stay and great staff

The queen room with 2 beds was perfect for me and my bestie. We had enough space, great location, and our own beds. Would stay again!

This was my second stay at this hotel. Both were great. The personnel are friendly, welcoming and professional. The rooms were clean, nicely decorated and larger than many other hotels. Proximity is across the street from the Alamo, a very short walking distance to the Mall and Riverwalk. The only thing I missed was access to a microwave and hotel market. The restaurants around the hotel are amazing and many serve large portions. It would be great if there was a way to heat up leftovers and a market or vending machines to buy drinks. These are minor inconveniences in comparison to everything else about this place that was terrific.

​Our room was spotless, comfortable, and well-appointed, making for a truly relaxing stay. The only minor downside was the breakfast; while the food quality was fine, the selection was a bit limited. ​Overall, it was a wonderful experience with top-tier service, and we’d happily recommend it to anyone visiting the area.

I went here because it’s supposed to be haunted and I wasn’t disappointed!! The old surgical floor really does smell like bandaids, and during the night the bathtub turned on and off full blast by itself for about 15 seconds! The overall vibe of the hotel was creepy and ominous even though it was perfectly nice too if that makes sense? Overall it was so spooky and fun!

The Emily Morgan is conveniently located in downtown San Antonio. We were able to walk to our concert at the Tobin center. We found several great restaurants in the area. The staff at hotel was very friendly.

Nice comfortable room.

Comfortable hotel, great area to relax in. Restaurant was nice.

Loved! The best sleep we had in a while! Definitely recommend this property

Great place very Friendly staff great room !! Nice place

The staff was great and having the 12pm check out time was amazing! The room was very clean and quiet. We would definitely stay here again.

Clean room, friendly staff. Just didn't care for glass barndoors to cover shower area

I liked the friendly service, and clean rooms. Only issue was that our key continually did not work, so we had to make trips back to the front desk for help.

The stay was great (even thou we didn't see/hear any ghosts, lol). The only issue, which has nothing to do with the hotel, was the adjacent parking lot. The website to pay didn't work (met a guest in the elevator and she stated she had issues, too) and the phone number went unanswered. Staff did let us know of the metered parking and after that all was great.

Thank You for giving us room 810. The room was overall lovely with warm water. However I'd reccommend fixing the flickering lights and redesign the elevator. Thank You

All the staff were very friendly, and helpful.

I really enjoyed my stay. It was only for two nights but the hotel is nice and fun to be at. Very different and very historical. So much character. The only thing that was difficult was walking my service dog. There was no place that was close that had grass for this purpose. Other than that I would definitely stay again.

Wonderful all around

Pool was not opened and when I booked it on line it said pool was gonna be open

They need to change the valet car company. Very awful service

We loved the older hotels that have some history. The Emily Morgan did not disappoint. From the facilities, to the staff, to the location, it was all very nice!

We loved that the hotel was conveniently close to a lot of places we wanted to see. The rooms were very nice and clean. All the staff we spoke to were very welcoming and friendly. We would love to come back and stay!

I had however wished the pool was open and there was a fridge in the room for convenience. I would reccommend staying here and making sure to talk to the staff and share haunted experiences and stories .

Really old refurnished building, still looks old. The room was extremely small, I stayed in a super 8' the day before and it was way bigger. When we checked in there was no system and we had to wait for an hour to get our tiny room, also wifi never worked !! Nothing was as it was advertised, the rest menu is pretty basic ans closed super early; Didn't like it and will not return.

Decor is tasteful but bathroom feels a bit dingy and dated, and maintenance appeared spotty. For history and architectural style, it's an awesome attraction and interesting stay!

We slhave stayed at this hotel on many occasions amd it never disappoints. We loved it here because it's centrally located.

Building is be

Staff was friendly and rooms were very clean. The bar near the lobby was convenient. I do think they could have stayed open later on Friday and Saturday night, however.

Really enjoyed my stay at this hotel. Staff was very friendly, room was clean and nice, and close proximity to a lot of places.

My itinerary stated 2 beds and I booked this room for my family that came into town, not knowing they put them in a room with 1 king bed. They didn’t tell me until after the stay. Disappointed to hear they all had to sleep on one bed and the sofa.

N

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Visit the 14th floor!

I’ve stayed at the Emily Morgan 4 times and every time has been amazing! Would recommend Emily Morgan hotel amongst all the hotels in San Antonio. We were able to park our car and walk anywhere we wanted to go

great

The staff, room and the location was awesome!!

Restaurant/Bar SUCKS!!!!

The staff made the MINOR imperfections of the property worth it! What can one expect from an old, historic building?! However, the room was huge and beautiful, the beds were comfortable, and the bathroom was super spacious and had everything we needed. Gorgeous old building with rich history! And, again, the staff was amazing!

The front desk staff were friendly. They gave my kids cookies when we checked in. Checking was fast. We requested a crib and it was already in our room when we arrived. The room stayed nice and cold and parking was close by. The location was perfect and close by alot of places. Would stay here again.

It was an interstate evening. 7th floor.

Yes

Cleanliness…Nice bar…Good staff

The staff was exceptional! Johnny, Rudy, Julio. All incredibly nice with great recommendations and suggestions in the area. Always welcoming and warm. Offering cookies and water in nearly every interaction. Special shout out to Victor! Shared some the hotels haunted history and created some magic for us. Thanks for a great stay!

With in walking distance to everything. Bars,entertainment,Alamo,downtown . Pool was closed for maintenance,weight room was great and clean. City view is great at night.Donot know his name, but gentleman at front desk was real friendly and polite. Went out of his way to help you. Hotel is really clean and all people were friendly and polite. Would defiently book again.

Just make sure you have money for parking. Otherwise it’s a great place to stay and close the Alamo and Riverwalk.

Great service, location, and rooms! I would highly recommend staying here.

I loved my stay here. The room was beautiful, and it was a great location. The staff was wonderful. However, the pool was closed, and the gym bathroom could use more work. Having water bottles in the rooms and in the gym was really cool, and the warm cookie at check-in is a nice touch.

Did not know that there is a parking fee of 50.00 a night. When I got the bill that was charged to my credit card, it included 90.00 in extra charges even though I tipped the Valet each day.

The room was immaculate and full of history.. highly recommend!

Pool was shut down for repairs, they didn't let us know that when we called ahead. Bartender was terrible. Parking for the valet was 55$. Room was a typical room. Location was great. Front desk staff was amazing.

Overall, amazing!

Great stay! Will definitely be staying again in the future

Great place and paid parking was conveniently located right next door,or valet is also available. Very clean rooms and an excellent staff

The rooms were very nice and clean. The restrooms were not very private. There is a sliding glass door which does not allow much privacy if you are sharing a room. Rooms were a little pricey considering that you have to pay $35 or $50+ for valet parking or higher at night for parking. Breakfast was not included in the room price. Staff were friendly. After checkout my card was charged $521 extra and I had to call them to have it corrected.

Beautiful historic hotel with easy access to Alamo, Mall and easy access to River walk

I do have to mention The awesome and friendly staff they have there. Rudy at the front desk was so pleasant and informative as was Tonie who made me a cup of tea in the morning.. Thank you so much for that Tonie. And then the maintenance man Abel who was quite entertaining with his stories and was very helpful! Thank you all for allowing me to spend my birthday in a very nice place.

Very nice

Pool not in service. When it rained it was full of buckets in lobby area. Ac not working well in room. No microwave in room. Not very helpful staff.

Didn't eat at the hotel

Clean Room. Comfortabke Bed. Great Location.

Good

Great location

Staff was super friendly in making sure we got a nice room to fit our needs and again several hours after check out when we realized we had left our laptop behind they made sure we got reunited with it in a timely manner.

This place is old and run down. The staff was barely ever present. The food is awful. Parking is outrageously expensive. The plugs didn’t work in the room. The room was dirty and run down. It should be shut down and overhauled.

Clean

Parking was outrageously expensive. About1/3 of the cost of the stay.

But your staff is DEFINITELY the reason I will be booking another stay! Thank you ask for an amazing birthday weekend!

Room and view were great. Staff is very welcoming.

🙌

Came here for my daughter‘s birthday and it was a wonderful day. We got there late in the evening and checked out the next day, but we got to walk and see the Alamo and some of the other surrounding areas. Great time thoroughly enjoyed it would definitely stay again.

The location is the best part of this property and the only reason to stay here for the price. The staff is very friendly but for what they charge, there are much nicer options not too far away. The rooms we were in were in desperate need of an upgrade, as well as the plumbing.

First of all the hotel didn’t have any air-conditioning. Therefore, the air smelled very unpleasant. Secondly, the dishes in the restaurant were dirty. Lastly, the photos on Expedia showed that the two beds were in the same room, but in the actual room, the two beds were in separate rooms and there’s a bathroom in between them. That made it very awkward to move around.

Spacious, clean room with all necessities. Nice public spaces in the lobby and restaurant area. I’d stay here again.

Oddly enough didn’t know this hotel was haunted until some lady told us about it in the elevator. We stayed two nights and on night two after midnight, our room phone began to ring. Upon answering the line, it stayed silent before hanging up.

The Hotel was beautiful and the rooms were super clean. My only complaint was the lack of amenities. No free breakfast and the pool was closed.

Great staff and service

The air conditioner didn’t work the first day and we weee given a fan. We had No hot water in the shower. Day 2 the found out that someone turned off the air conditioner up in the roof. They got the air conditioner to work, but the thermostat did not. still no hot water. We never got any help with the hot water. It was very disappointing based on the type of location that it is. The best thing was the staff was very friendly. We were hoping for a offer to change rooms but to solutions we’re ever offered

Great friendly and knowledgeable staff, Alamo/city view was beautiful, the restaurant/bar was nice, quiet, comfortable, everything was wonderful except that the bathroom tub in our room had something in the drain from last visitors, what looked like a pink ribbon. Overall stay was still excellent, great nights rest.