Super 8 by Wyndham San Antonio Near Fort Sam Houston

Bad

Found a cockroach in the room and there was urine in the toilet. Definitely not the best place to stay, nasty hotel.

It was OK Homeless

I had some bugs, I killed about 5-6 a day. Behind the door in the bathroom, it hadn’t been swept and I didn’t have any face clothes in my room. It was in a perfect location for me.

The bed was comfortable. It was dirty, visible structural damage to the wall, the bathroom door couldn’t close all the way. Diet and grime covering the doors and floors. The person at the front desk only said one sentence to me when I got there to check in “no smoking”. Didn’t even say hello when I walked in. I needed a hotel for one night, it did the job, but it wasn’t worth the discount price.

Exceptional

Pleasant

Filthy place. I don’t recommend staying here.

I checked in. Everything had dust on top, the shower walls were filthy and the floors were disgusting. The bed sheets had dirt between sheets and black little particles. I moved to another room that had mold.

Supposed to be free breakfast only coffee no milk and juice that's not breakfast

Supposed to be free breakfast only coffee no milk and juice that's not breakfast

The person who handled the laundry was very nice, always willing to give us extra towels if we needed them. The pool was nice but didn't get to use it. The room was pretty good size, for standard hotel room. The office people are not kind. It wasn't a very friendly environment. There were a lot of transient people hanging around and also in some of the rooms. A lot of noise at night including people blaring their radios in the parking lot. The hotel property just looks a little seedy.

The person who handled the laundry was very nice, always willing to give us extra towels if we needed them. The pool was nice but didn't get to use it. The room was pretty good size, for standard hotel room. The office people are not kind. It wasn't a very friendly environment. There were a lot of transient people hanging around and also in some of the rooms. A lot of noise at night including people blaring their radios in the parking lot. The hotel property just looks a little seedy.

Worse hotel experience. Room was dirty, bed sheets had hairs on them, a/c unit was loud and didn't cool. Manager was rude and didn't want to give us a new room. We ended up leaving after only 20 minutes.

Room was horrible, so dirty. Sheets all stained with holes. The restroom toilet was so dirty I couldn’t use restroom. Horrible smell. Never again will I ever stay in a place like this. Pictures online are so deceiving. Would not recommend for any person, this place should be closed. And I give it zero stars!!

Exceptional

Staff Rooms are not clean

Rooms are not clean

Pictures of the property are definitely not recent. There is a QT (quick trip) gas station next to the property and it has outside speakers with music playing 24/7. My room looked that it had some mold in the bathroom ceiling. It smelled of smoke even though it was a non-smoking room. There is also road construction in the area so there is noise from the construction crews. I also believe that the property is undergoing renovations and the lobby is closed. All transactions are done through the window. The property was cheap and I booked two rooms next to each other and the other room was in much better shape than mine and it smelled much cleaner.

Superb

Housekeeping does a wonderful job—they make the bed every day, replace the towels daily, and keep the room clean and comfortable throughout the stay. I really appreciate the attention to detail and the care they put into making guests feel at home. I highly recommend this hotel and will definitely stay here again on my next visit!

Good Good

Good Good

I arrived at night and the lobby was not open to check in. Only a window and I had to stand outside. The parking lot was well lit, but there were random people walking down the side street by the hotel. There’s a gas station right next-door. The bed and linens seem to be clean, but the floorboards and bathtub were very dirty. I don’t know what the franchise agreement states but I can’t believe this is a Wyndham property.

Nothing. It sucked. We got moved to 3 different rooms due to broken door latches and hot water not working then the receptionist has the nerve to tell me I’m a problem because I’m messing with his money because it was a busy weekend and he had no housekeeper for the night. Not my damn problem.

We got moved to 3 different rooms due to broken door latches and hot water not working then the receptionist has the nerve to tell me I’m a problem because I’m messing with his money because it was a busy weekend and he had no housekeeper for the night. Not my damn problem.

Very poor

Exceptional

The room works to sleep, but the door doesn’t work, there were many flies 😵‍💫 inside the room

This place is so horrible had roaches coming out of every where them they have the nerve to bring you some roach spary and the roaches is use to IT they just walk right thru it …STAY AWAY 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

Great price and near a lot of good eateries

They were super nice and switched me rooms because the first one smelt very strongly of smoke. Bed was comfy. Definitely not the cleanest and could use some maintenance but for $40 I didn’t expect much. Good for price!

I don’t enjoy nothing room was terrible

Room was nice but the staff were up and down when it came to service but still accommodated an honest customer service and satisfaction policy that made our experience much better and appreciated our budget needs thankfully

Polite staff and very easy check in and out process.

Nothing in the room worked. The lamps next to the bed or the outlets worked. The shower had no curtain or door on it. The faucet for the shower was broken and hanging. Literally impossible to shower. The microwave also did not work. Roaches climbing out of places in bathroom. If it wasnt so late 10/10 would have went somewhere else.

Quick and easy check in. Clean room . Comfortable and affordable stay.

Room was disgusting

Poliet lots of homeless but quiet

Second, the replacement room provided to us had stained bedding and a strong unpleasant odor, making it unacceptable to stay in.

Hi

Good room very clean

The propeery needs maintenance, and housekeeping needs to improve.

Parking was safe......the smell of Marijuana was overwhelming ...we had headaches. Shower had black mold....so we couldn't shower. Room Phone was not working / hooked up. It was like a prop.

I did not like that the bathtub was dirty The property also needs more lighting.Honestly, I think the picture on the Expeida advertisement is outdated. The inside of the reception area did not look at all the same.

Ok for the price.

Ok

Room was clean parking good the only complaint is that there was roaches.

No internet shower was nasty man said no smoking and the room smell like cigarettes 😡😡

Staff was rude andi checked out sunday and still got charged for 3 days room smelled so bad i bought my own cleaning supplies and serviced my room.

Had to ask for clean sheets for one bed, no working ice machines or vending machine for drinks available, broken window on second night stay, fire alarm went off in middle of the night, people pounding on my door twice, just before and after 3:00 AM, initially no remote for the TV, absolutely no maid service the second day and lastly, only one large towel for two adult guests. This hotel was only $97 for two nights and now I know why. Krish, the evening manager really tried to be helpful, but I would think twice before staying here again.

parking area easy, area bit sketchy, right off the highway

Cheap room... comfy bed.

The staff was excellent as was the room.

If you're not from the area you should know the motel is not worth the stay. In short the bathroom was disgusting to the point I refused to shower in it. I saw at least two roaches and the constant water running in the bathtub made these moldy stains around the drain. The sound of the water from the tub was loud and continuous so that was fun to get used to. The TV was a Roku TV (which wasn't the problem, I've actually seen this exact TV in several other nicer hotels. It was connected to the Internet but nothing worked except live TV. And you had to reconnect after every time you turned off the TV. There was old food left in the fridge which led me to believe they didn't clean the room at all. They were nice enough to offer to switch me time. But to make matters worse there were people outside the building all night talking loudly. This was every night. And the motel is next to very active train tracks which

First they charge me 40 bucks of chicken early. Second thing is they kicked me out they said the steam from the shower set up the fire alarm and we asked me why I didn’t shower with the door closed to the bathroom. If you do don’t go to this motel

Staff was mostly hostile to deal with. Chair in room had broken leg and almost cause injury. Roaches in room. Heater was not working properly. Room was in disrepair. Deposit was charge to my account even after they sent a zero receipt the day after we left. Illegal. Promises breakfast but there was none at all. Told they would have granola and even through we were early there was not even that. The person on the phone hung up on me after being dificult and rude. Failed to shut up and listen. Cups were collapsing while trying to use.

Good

then it should NOT have let me reserve for those days I wanted if it was already occupied. Not very happy and may not return or recommend

Cig smell and hella bugs

I arrived at 6:30 PM and had to check in through a night window. The clerk was emotionless. Someone hung his clothing on a banister.

The room was really dirty

I like this hotel because they clean the room every day and also change the towels daily. The price is reasonable, and it’s close to a grocery store. It’s also next to a gas station with a 7-Eleven, which makes it very convenient. I highly recommend this hotel.

Good

If I could put 0 stars I would. The bed sheets were stained and there was hair on the bed. The couch had a huge stain on it. I woke up in the morning to find a roach on the bed and another one on the floor. So when I went to complain the guy at the desk said he couldn’t refund anything since I had already paid. I told him I didn’t realize it had cockaroaches and showed him the video. He said best he COULD HAVE done was give a 10-20% off before I booked but I booked online before hand. I would of never went there in the first place. 100% DO NOT RECOMMEND!! Terrible hotel and terrible customer service I’ve never had such a visibly dirty hotel room!!!

Well, this place is exactly what you’d expect for $50 night hotel on an interstate highway. The first time they put me in was really awful. The desk chair and the other chair in the room were broken and the bathtub was disgusting. See the photo below

Room was not really clean, there was mold in the bathroom and it smelled like urine

Room was not clean. We stopped down all surfaces and in every drawer. There was dirt on all. Stains on wall and baseboards. Wall behind bed covered in 6 months of dust and grime. We killed at least 10 cockroaches. Cracks in door along baseboards were obvious bug highwayd.

The motel was surprisingly quiet, which was nice. The front office people will probably try to negotiate a "cash deposit." Nothing is set in stone so just show you are willing to walk away, the deposit number will drop quickly.

We were initially given a room with used towels laying on the beds and counters. Beds were made but obviously used. We were given a new room but pillows had hair on them and bedding looked dirty. Breakfast was listed; however there was only coffee available.

Hair in the showe roach on the rr floor they didn't even pick it up

Good place to stay for the price!

inside the tub to cover its nastiness. I stood on towel and showered that way.

The room is decent but, the area wasn't the best

Clean room

A quiet and nice place.

Floor was filthy, room was roach infested. I went through half a can of roach spray in 3 days. I had to keep using disinfecting wipes through out the room. Tub was disgusting, major leak where the faucet never turned off. The office chair was good, but the lounge chair in the room had multiple stains on it. Blow dryer looked it would catch on fire if used. Microwave smelled burnt. Can’t even say if the bed was comfortable or not as I barely slept. Lobby was not open when I checked in, I had to use a side window. After spending one night I tried to cancel my reservation, but that was not possible.

I didn’t stay it looked dangerous and like a motel

Very dirty toilet, even though it says breakfast included but for breakfast they on gave you only cereal bar, and those are finished when I went for breakfast at 8;30

Pictures don’t match reality. Room was extremely dirty. Walls not painted, not sure if it was molded or not but it looked like it might be. Definitely water damaged though. Wasn’t comfortable taking a shower due to the condition of the bathroom. We decided to leave after discovering 3 bugs in our beds.

Didn't feel welcomed and Clark seemed very short with me.

There was very limited breakfast offerings. A pancake machine was the only hot option and broken. I asked and the staff said it was to be fixed. The swimming pool has trash in it and the staff said the cleaning people were busy. We are day 3 and still not clean. I doubt there any chemicals in it either. Our room had different paint across the walls. My daughter said it looked like a cow. The best part was the water pressure. It’s fairly cheap and safe to me. Close to local attractions and restaurants. If you just want to sleep it would satisfy your needs if you want a cheap room with no amenities it’s for you. The beds are too soft to me as well.

Clerk was rude

Very dirty and bugs.

Cute room, friendly staff.

If you want an "experience", this is not the place. This is a quiet place to stay, rest, has all that you might need, and it is close to the highway. I think that the cleaning personnel might need training, and the place would benefit from a deep cleaning every now and then. To be fair I paid for the cheapest room. Everything in there was working. However, there is no coffee machine and the bed spread had a hole on it. The hotel's breakfast is just granola, coffee and juice. Coffee, juice and granola are good, and you can sit to drink your coffee in the clean and quiet breakfast area. The check in and check out was very easy. The lobby was clean and nice, and the lobby attendant was very polite and kind. I felt safe. About the homeless people comments that I've read, well: there are a handful of homeless persons outside the property sometimes, just there hanging. I din't identify any danger or threats. Just cross the parking lot and go to the QT to have an amazing grilled cheese.

It was terriboe ac broken they refused to move us to a better room told us deal with it or leave no other rooms or they refused to switch unsure what reason i was forced to get another hotel spend more money

DO NOT STAY HERE! This place so dirty and the staff was very unhelpful. Thee sheets were dirty, broken appliances including phones, dirty floors.

There are roaches clean, mediocre at best

The sleeping area was good nothing wrong there. No roaches or bugs in site. My only problem was that the restroom was super dirty and so was the tub. The towels had black markings on them so I’m not sure if it was just a stain or if the towel was actually dirty, I didn’t use it. Other than that if you don’t mind any of those things and your just there to sleep this is the place to be.

It was an amazing trip

Very great and comfortable stay

Room smelled like smoke and I got non-smoke room. Saw some cockroaches and I could see the mattresses were filthy.

Having the 7-Eleven close is a great detail

When we asked about a veteran or senior discount he rudely told us that they don’t do that. We had originally reserved for 2 nights but were greatly disappointed in the hotel so asked to cancel the second night and he would not even discuss it just said he wouldn’t do that

Very close to downtown, but not worth the price for the stay. Too expensive for a couple of nights.

This was one of the grosses hotel i have ever seen inside and i immediately asked for a refund

If I can give negative stars, I might. Roaches were found in the fridge, microwave, floor and restroom. Mold was found in the restroom. Room was filled with dust. Dust was found on headboard, table and air conditioner. A/C filters were dirty. Bathtub was dirty with broken overfill cover, which caused some smell when showering. Area was shady, with unsafe feeling. No real breakfast was served, but only cereal bars and coffee. $100 a night!!! I would recommend: do NOT to stay at this place.

Customer service no so friendly, inside Room was so hot when l first come in.

That paird with it not being the best area made it a less than great stay

Peaceful, no issues

This place was disgusting! It was very dirty! Roaches!! And it smelled soooo bad that we didn’t even cover ourselves with the blankets. We hardly slept due to the smell and the unsettling feeling of the roaches around everywhere. Front desk didn’t really understand English. This place used to be nice a few years back but looks like different management has taken over and it is gross and disgusting. Never again will I ever stay there and no one else should either.

Low price option but don’t expect more than its value. The upside was a clean bed, towels, and new-ish bedspread. The downside is mold, doors with spaces under them to the outside, palmetto bugs/roaches, dirty exterior environment, and “breakfast” of coffee, juice, and granola bars.

Roaches, no one came for housekeeping so I had to go to the front desk for clean towels and trash bags, the area it’s in isn’t the greatest, and the floors weren’t clean.

Unhappy stuff in room was broken

Roaches and very nasty

The room was not clean, the toilet was running and leaving puddles in the floor. Roaches. No pool. No restaurant. No breakfast (even though it stares free breakfast included) they moved me to a different room which was moderately better, but for a Wyndham property it was HORRIBLE!

Nice hotel inside. Simple

The staff was very nice. Unfortunately there were roaches.

First rooms they offered me were horrible!! The rooms were filled with dust, room was filthy, beds were lopsided, restroom was disgusting. I went and told the gentlemen at the front desk about it then he offered us some better rooms but I would definitely not be staying there again.

Property is well kept and the staff is very nice and welcoming. Very clean

All dirty

At night the property wasn’t well lit, it was dark and dreary and didn’t feel safe On the first level stair case was people clothing hanging on the railing like people live there as permanent residents

Disgusting, just dont book it. We had roaches in our room which was bad enough but i get that you sometimes get them. What really did it was waking up in the morning covered in bites and itching like mad. Left immediately getting a refund for the remainder of our planned stay, but no apology after telling them how disgusing it was and that i was covered in bites and no compensation. Lost the last full day of our holiday because of this

Terrible experience. The guests next door were drinking, getting stupid, and blasting music on the sidewalk from 7pm till midnight. I felt like I was at a night club, instead of in my hotel room trying to get sleep. Not a family or comfortable environment at all.

.

Not well maintained

Even for economy pricing, this was bad. The area was sketchy and I was constantly concerned about my vehicle. The entire place appeared to have poor maintenance and upkeep. The linens all looked soiled even if they had been laundered.

On a site they offer a breakfast, but in reality they gave cereal, juice and poor quality coffee.

Quiet