Super 8 by Wyndham San Antonio/Fiesta

Exceptional

No TV. They don't take a deposit because the rooms are so trashed already that they don't know who damaged what? It's a shit hole.

It said it was serving breakfast included and there was never any breakfast included. It was dirty and it smelled.

Dont do it its a roach motel and they do not serve breakfast, not only this but the faucet to the shower was broke so didnt get that much pressure when pulling the little thing up

I did not like anything about this place, I always book a room that serves breakfast cause its alot easier on me amd my kids, but they lied no breakfast, not only that but this is pretty much a roach motel, dont do it Dont do it its a roach motel and they do not serve breakfast, not only this but the faucet to the shower was broke so didnt get that much pressure when pulling the little thing up

Coffee only and it’s good, it’s close to stores for food There is always room for improvement but overall the price is reasonable and the rooms are clean. Can't ask for more

Exceptional

The do have roaches

Good

Coffee only and it’s good, it’s close to stores for food There is always room for improvement but overall the price is reasonable and the rooms are clean. Can't ask for more

Passable

I strongly advise potential guests to avoid this property. The accommodation conditions were completely unacceptable and fell far below even the most basic standards of hygiene, cleanliness, and comfort. The entire property was in an extremely unsanitary condition, with a strong, persistent, and unpleasant odor that made the environment difficult to tolerate. The room was in a deplorable state, the bed linen was visibly dirty, and the bathroom was severely neglected and infested with numerous cockroaches. Cockroaches were also present in other areas of the property, raising serious concerns about hygiene and sanitation. Due to these unacceptable and unhygienic conditions, I was left with no choice but to abandon my stay, as the accommodation was clearly unfit for habitation. Furthermore, despite the property’s failure to meet even the most fundamental standards of cleanliness and safety, I have still not received a refund for my reservation. I consider this experience extremely disappointing and entirely unacceptable, both in terms of the accommodation provided and the handling of my refund.

Heavy pest infestation of small cockroaches, cleaned barely visible, old and outdated furniture and stuff, no breakfast

Value, easy to navigate Heavy pest infestation of small cockroaches, cleaned barely visible, old and outdated furniture and stuff, no breakfast

Place needs a remodel

The whole property smelled of cigarette smoke even though it was no smoking building. It is very dirty all over the property in the hallway the elevator smelled of cigarette smoke. There were missing fire extinguishers in the hallway. There were no advised vending machines they were pointed to in the hallway. There was only warm bottled water for two dollars cash. There was no shampoo or conditioner like most hotels have in the bathroom. There was one dirty towel at the front of the shower curtain hanging on the on the rail. I'll never stay there ever again at this location.

Bad

Broken microwave, no coffee maker, bathtub clogged, no morning breakfast like show offer on their website. Heavy smells of marijuana walking around the hallways. This place will be reported to the health department and OSHA.

Broken microwave, no coffee maker, bathtub clogged, no morning breakfast like show offer on their website. Heavy smells of marijuana walking around the hallways. This place will be reported to the health department and OSHA.

Was pretty dirty and had roaches in rooms

Hi, I tried to cancel my reservation at Super 8 by Wyndham San Antonio/Fiesta yesterday before 6pm local time as the policy states, but Ihad trouble with doing so. The free cancellation deadline had not passed. I went to the hotel, regretfully so, because I ended up still needing a place to sleep and shower overnight. The attendant first gave me a room with no working tv, beds unmade, towels on the floor and not prepared for another guest after the previous guests. I immediately went down to let him know and requested a room change. He stated there was no other rooms and refused a refund… but checked in two other guests as i sat in the lobby and tried to figure out a ride home. He suddenly offered me a refund i said yes and as Im standing at the front desk he stated he wil l just give me another room afteralll… I gave it a chance and went to the room he switched me to The second room key he gave me didn’t work so i had to go back down and request another which he rudely rolled his eyes and sighed at. Upon entering the room it had a faulty lock, conjoined door that had a huge gap and the AC didn’t work. I went back down and advised him that after the 3attempts i gave him to provide a reasonable room , i was going to leave and politely requested a refund due to the multiple inconveniences. He then refused to give me the refund, even tho he had initially offered before hand without me even asking. All while checking in another guest. I work in the service industry myself so in no way was I rude or angry the entire encounter but his behavior, attitude & lies made for a Completely uncomfortable and horrible experience. I lost out on money i do not have. i am simply requesting a refund please

Hi, I tried to cancel my reservation at Super 8 by Wyndham San Antonio/Fiesta yesterday before 6pm local time as the policy states, but Ihad trouble with doing so. The free cancellation deadline had not passed. I went to the hotel, regretfully so, because I ended up still needing a place to sleep and shower overnight. The attendant first gave me a room with no working tv, beds unmade, towels on the floor and not prepared for another guest after the previous guests. I immediately went down to let him know and requested a room change. He stated there was no other rooms and refused a refund… but checked in two other guests as i sat in the lobby and tried to figure out a ride home. He suddenly offered me a refund i said yes and as Im standing at the front desk he stated he wil l just give me another room afteralll… I gave it a chance and went to the room he switched me to The second room key he gave me didn’t work so i had to go back down and request another which he rudely rolled his eyes and sighed at. Upon entering the room it had a faulty lock, conjoined door that had a huge gap and the AC didn’t work. I went back down and advised him that after the 3attempts i gave him to provide a reasonable room , i was going to leave and politely requested a refund due to the multiple inconveniences. He then refused to give me the refund, even tho he had initially offered before hand without me even asking. All while checking in another guest. I work in the service industry myself so in no way was I rude or angry the entire encounter but his behavior, attitude & lies made for a Completely uncomfortable and horrible experience. I lost out on money i do not have. i am simply requesting a refund please

Bad

Exceptional

No TVs were working for 3 days. Had to request the room be sprayed for roaches. The housekeeping swept the room with only one hand on the broom and one on her phone. It was crazy

My first room had not been cleaned. I had to get my room switched. My second room was a sauna. And the air conditioning and the fridge did not work. This staff was nice They Fixed My room Quickly. I don't think that the towels were washed. The washcloth and the mat that goes on the floor we're stained and smelled like hand soap

There were cockroaches and ants in the first room I was in, and then they switched me to a different room, which also had cockroaches in it, and the TV did not work

It was a very bad stay.

Great staff, hotel was like any other super 8, not 5star but nice enough to stay a few nights and people mind their business

Great service very helpful staff

Not a good experience. There was water on the floor in our room. Tried to get another room but said they were booked. Still waiting for refund. Had to drive another hour at 1am to find another hotel with availability.

Great location

Cleanliness was lacking, there were cockroaches in the room. Restroom exhaust fan wasn’t working, some of the room lights weren’t working. Continental breakfast as advertised was not provided.

This place was horrible. It smells of mold. Carpets were stained and full of grass. Bed had stains on the covers, and roaches were on the wall and inside the a/c unit. When I asked to cancel my reservation because of the roaches, the clerk asked "is that all?" As if the roaches weren't a problem. Only gave 1 start because I couldn't give 0! Plus the back door was propped open and all windows on the hallways were open. Definitely didnt feel safe

Please never show me this property again it’s not even worth paying 20$

There’s a roach infestation and bed bugs. I had to get a refund it was horrible.

Pool was okay.

They don't have breakfast anymore, but when you make the reservation is offered, tv wasn't working, so I was disappointed whit the service 😔

I paid for accommodation including breakfast for two. the staff simply said, "we dont offer breakfast here. im not sure why they have not yet updated it online". and that's it. loss $

Rooms were warm, hallways were warm, staircase was dirty.

I appreciated the quietness of the facility because we were so tired having driven from Houston and then attending a super long UTSA graduation. Having said that I was disappointed regarding the cleanliness of the room. The toilet seat was very loose, dried poop on the outside of the toilet bowl, and carpet so filthy that my feet were literally black.

The hotel was nasty.

Checked in. Super sketchy….

Dirty. Room was gross. Times in bathroom were loose and coming up, room had stains throughout, there was a leak when you enter the hallway inside that the water was being caught by a trash bin, some motor parts were tucked in a corner of the inside, smelled like weed in the hallways, the carpeted stairs and hallways were filthy, a dead roach was in the corner for the 2 days i was there. Will never stay there again.

There were roaches everywhere. They did not have ice buckets, they did not have extra blankets, they did not have breakfast, the hallways and stairs were filthy, and I would never stay there again.

Front desk person very nice but hotel was so bad. Carpet in hallway and on stairs was so dirty, and the hallway smelled like pot. Windows in hallways were open and it was raining- kind of scary

Never again

Yes

The showerhead was broken. The electrical plug in the bathroom was broken and loose and coming out of the wall. The door at the bottom in the bathroom was broken. The hook on the door was broken and missing. The water in the bathroom was too hot scolding hot could burn somebody.

Stayed for a week and had to finally buy our own trash bags to empty our own trash, asked repeatedly for toilet tissue, no cleaning.

My husband and I reserved this room because it was a good price and the room looked great from the pictures. When we arrived to the property it looked ok from the outside and the office. Our room was at the back of the building. The entry door at the rear of the building was not a secure door. The stairway going up to the room was extremely dirty. The second floor window at the end of the hall was broken and the hallway was hot and very dirty. Our room was also hot and did not smell clean. There were nasty stains in the carpet and the room was dirty. DOES NOT LOOK LIKE THE PICTURES POSTED ON THIS SITE!!!!! We did not even set our things down in the room for fear we would catch something. We loaded our things back in the car and went looking for somewhere else to stay.

I did not like the fact that you can smell cigarette smoke all in the hallways and I found 2 roaches walking around in the bathroom

nice place, comfortable, easy check in.

Horrible experience. Dirty, roaches & not welcoming.

Room smelled like mold! Dirty and hot

.

Staff was great, rooms were clean and it was quiet.

It worked for sleeping a single night. Wouldn’t care much for beyond that. Location good. Power kept going out and the bathroom had mold in shower and faucet ran all night. Did I mention a few roaches?

Sorry to see coffee makers taken out of rooms and no offering of qiuck breakfasts.

Just that they didn't have breakfast which I paid extra for.

1 the water in the bathroom kept running 2 room missing items in the room refrigerator Dirty Staff not welcoming

Mold in drapes by AC, bed would squeak from only one side, linens very old not white looked a little gray! Extractor fan in bathroom had lint needs to be cleaned. Could be a fire hazard if someone leaves it on for too long and overheats! Smells, has potential but needs a lot of updates in a good location.

Very nice room . Easy to find.

Elevator was not working

Bed and comforts required better washing

The room was filthy and it stunk. The inside was nothing like your website shows very disappointed and don’t think yall are very good with getting good hotels for people to stay in

Na

Exactly what I paid for, lovely staff

I noticed that there was a lot of dust on the bed platform. Plenty of dust on a plastic wall stand that used to have a blower which was not there. The tub was dirty. Broken door knob. Tiny space for a bathroom. The drawers would slowly open up when one walked by. Breakfast consisted of a muffin and coffee, I did not have any. And during the night, every time people closed / slammed a door down the hallway, our door would move and it seemed like someone was trying to open it. There were coffee cups but there was no coffee maker in the room. The elevator had a terrible smell. This place needs so much work. Plus, the lady up front charged the stay twice to my credit card, then just said nothing could be done. There was no one in front desk for check out process, I wanted a receipt.

Horrible. Don’t recommend!

.

Esta terrible

Rundown hotel. Roaches in mini fridge

The staff

Good stay

Safe

I was very disappointed. But what do you expect for a very inexpensive stay. The area is shady with activities going on in the parking lot. The worse part are the roaches in the room. I went eat a slice a pizza and when I opened the box tons of roaches scattered. The ad also says continental breakfast and they had none.

Room temperature controller was NOT controlled by US! it Kept cutting OFF--did NOT matter if I ran heat OR Cool-was 3 UNCOMFORTABLE nights...turned it off/on to "reset it" -THEY must be in control of rooms heating & cooling-By the way, the 3 nights were 34 degrees, 24 degrees, 27 degrees-respectively, so do the "math"

When I got to my room, it was not the room i reserved. It was a double room not a king. It has a balcony that was right by the interstate and the noise was unbelievable. Not to mention the marijauna smell was so strong throughout the hotel was ridiculous. I told them last at the front desk and she asked me what my reservation said. I read it to her and she asked if i was looking at it, I said yes. She told me that wasn't what was on the reservation and no king rings were availble. I asked for a different room away from the highway. Still was not what i asked for, didn't want to make it worse so i kept the room. Through out my start, you could smell marijuana. There were a handfull of mini muffins for breakfast and that was it. ²5⁵6⁶⁶⁶6⁶⁶66⁶6⁶66⁶666⁶⁶6⁶6⁶6666666⁶⁶66666⁶⁶66⁶6666666⁶666666666666666666666666666666666666666666666666666666666666666666666666666

The rooms were very nice. They were spacious. The bathroom needs a lot of work. Tiles are cracked, shower head falling, some rust and mold. Overall, the room and property were nice and they served muffins for breakfast.

Great staff

They claim to serve breakfast but all they had was coffee with no sugar and cream

No noise from other guests

Convenient

The room was filthy with lots of black mold in the shower, and roaches running loose. However, the AC worked as did the refrigerator. The staff were accommodating, but the room was awful.

Place should get a 0 star rating rooms nothing like pictures mold in bathrooms, rooms smelt very dirty, staff wasn’t friendly would not recommend this place at all, needs to be torn down

The room had probably 20 dead and alive crickets and bugs all over the room. The room had not been cleaned after the last guests. Heart hair and dirty towels were all over the sink. The air conditioner did not work. I woke up with bug bites all over me. Absolutely disgusting.

Staff was helpful, the building just needs basic maintenance and up keep

Staff has crappy attitudes.

The hotel was not clean pet hair everywhere big stain on the comforter their was no free breakfast provided like the add said and the front desk person was not very helpful and was rude

Furniture outdated noicy over priced and inconvenient location

The stay was awful. Roaches came out of phone on bedside table, roaches came onto table, and found a roach in my bed. It was the worst experience of my life.

I would say the only redeeming quality about the hotel was that the A/C worked great. Other than that the place was falling apart. Damage everywhere from the floors to the walls & even the shower/bathtub didn’t work right. If you wanted to take a bath(don’t know why you would want to) you couldn’t because the water wouldn’t come out the bottom for a bath. The toggle to change from tub to shower was welded shut so that it would only come out the shower head. Also you couldn’t adjust the shower head because it was welded into place that it wouldn’t move. It needs a full blown renovation really badly but that probably isn’t going to happen. Also one reason I picked it is because it said it had a complimentary breakfast but when I asked about it at checkin the person said they don’t have breakfast & then he changed it to say that they have muffins. They didn’t even have muffins.

I would say the only redeeming quality about the hotel was that the A/C worked great. Other than that the place was falling apart. Damage everywhere from the floors to the walls & even the shower/bathtub didn’t work right. If you wanted to take a bath(don’t know why you would want to) you couldn’t because the water wouldn’t come out the bottom for a bath. The toggle to change from tub to shower was welded shut so that it would only come out the shower head. Also you couldn’t adjust the shower head because it was welded into place that it wouldn’t move. It needs a full blown renovation really badly but that probably isn’t going to happen. Also one reason I picked it is because it said it had a complimentary breakfast but when I asked about it at checkin the person said they don’t have breakfast & then he changed it to say that they have muffins. They didn’t even have muffins. Just lousy. I would say that it could have been worse I guess but that isn’t saying much or even something that you want to hear. I would NOT recommend this hotel to anyone & I would definitely NEVER go back & use it myself.

Easy check in. Friendly staff. Comfortable room.

The hotel was very dirty and smelled ugly. The workers don’t even know which rooms are occupied. No breakfast available. They messed up on my booking and they have roaches. I do not recommend this hotel.

The property is located in an convenient area but needs some major upkeep. Very outdated and falsely advertised. No breakfast, no cleanliness, filthy pool and gross restrooms.

The room was old and the halls smelled like weed and perfume. The elevator was old and thought it was going to stop going to the 2nd floor. Restroom was super small and shower head was horrible.

Staff was very nice. The property needs renovating—-it’s in very poor condition.

THIS STUPID AND INCONSIDERATE HOTEL DOES NOT HONOR THE BREAKFAST THEY ADVERTISE. THEY BARELY HAVE COFFEE WITH NO CREAMER. WILL NEVER STAY HERE AGAIN. WASTE OF TIME AND MONEY. BUNCH OF MORONS!!!

The picture on your site is outdated as it depicts a tan building this actual color is gray . The interior in tge website photo depicts a room that has bright vibrant colors the room actually has nothing worth looking at or even being excited to be sleeping in. When we entered tge room tge ac hadnt been running all day and the window was opened . It was about 87 degrees and finally took a fan and tge ac running to get it to comfortable sleep level.. the girl at the front desk was very friendly and professional but that would be the only reason im staying. The smoke detector is hanging from the ceiling the light fixture in the bathroom has no cover on it so the bulbs and insulation are exposed the poop fan in the bathroom is just there and doesnt operate .. if may just be a fan cover with no actial fan in it .. the elevator is slower than walking uo the stairs.. and the room is right next to the highway so you hear traffic miv8ng all night the tv has about 15 channels worth any kind of viewing but the pool is tge size of a garden tub and dedunitely not sparkling or even swim worthy atm.. but we came for six flags nit the hotel...theres a bed bug crawling up my leg right now and thats a cool feeling

Hotel smelled like weed, sewer and mold!!!! No breakfast and no pool!!! Pool was green!!! And even if they served breakfast I would not eat it!! That’s how disgusting this hotel was!! Wish I could give this a -5 star review!!

Location is good near six flags.Only problem was no breakfast as stated in the ad of website so when arrived the front desk ckerk said no breakfast only coffee.

There were crickets in the room. The toilet and shower was dirty, they were very stingy with the towels as well. Overall I was not pleased with my stay.

It was a basic stay. There was no breakfast, yet they were set up for it. In other words it they had the juice machine and toasters but nothing was in the juice machines and there was no bread or bagels for the toaster etc., so that was a bit disappointing. However, they did give me an extra hour for check out.

It was cool n fun

The property was closed when I got there. There was one person downstairs. They had a water leak which caused the closure. No one notified me that my reservation was no longer in effect. The lady at the property canceled the reservation. I was on my own as to find another place to stay. Overall terrible experience.

Rude staff false advertising room clock didn’t work no fixtures on plugging bathroom dirty

I recently stayed at the Super 8 Motel and had a highly disappointing experience. The room had a cracked window, which made me feel unsafe throughout my stay. The bed had noticeable stains, and the floors were dirty, suggesting poor maintenance and cleanliness. Overall, I did not feel comfortable or secure, and I would not recommend this motel to others.

Basic for its price

Awesome

The Breakfast was coffee and orange juice ONLY.

staff was alright. didnt feel very safe for the neighborhood. our room had dog hair all over the floor and this right after they got done cleaning it. parts of the mini fridge was rusty we only stayed in that room long enough to check it out and put our stuff in it.. left to go to 6 flags, was gone pretty much all day til about 9 pm. decided to check out of that hotel and go to a better one... asked the lady if i could get my money back for the room and at first she said no then i told her we didn't even use the room at all except to put our stuff in and leave. so she went and looked at it came back and showed me a washcloth that was used so i told her that was used to to cleanup some soda that got spilled and she said "but still and only refunded me half the money back for the room cause i used a single washcloth.. c'mon yall need to do way better than that.. was extremely disappointed. never using that hotel again

There’s not actually breakfast as promoted. Asked for some towels since they didn’t switch them out which wasn’t a big issue, but I asked if it was ok if I could get an extra towel ( there’s only 3 body towels in the room) since there was 5 of us, and the lady at the desk looked at me like I had just asked the most out of line question. I said it was just a question, and if it wasn’t a bother I’d appreciate it, but nope, she didn’t give me the extra towel, just the 3. 👎👎👎 terrible customer service in my opinion.

Good

Need to clean corridor and stairs carpet. Seems like they are renovating.

* Sewage leak on first floor moved some people to the second * Front desk person had bad BO when I arrived * Tile loose on the bathroom floor * Fiberglass in shower was not solidly mounted at the base causing it to creak and move * TV mount left on the wall with no TV on it * Homeless person drinking beers out front each night * Original carpet in staircases was nearly worn through and "dirty" * Food remains left in the staircase all 3 nights I was there * My key did not work on day 2 and had to get it reprogrammed * The coffee lid did not fit the cup causing hot coffee to spill in my rental car * The toilet in the room was not level because of the terrible tile job * The receptacle near the sink was placed precariously, causing them to have to trim the face place on it to fit better * The sheets and blanket were washed so many times they felt more like shop rags * The phone system had no option for a wake up call **** I could keep going...

Breakfast was not provided as promised. Customer service was terrible

The room had a strong musty smell. Dirty stained carpet. We got a non-smoking room that smelled of cigarette smoke.

Everything was out of order. It’s advertised as free breakfast and there was NO breakfast. In the room, everything was connected to a multiple outlet extension cord 😬 Felt like a fire waiting to happen. It didn’t look safe.