Super 8 by Wyndham San Antonio Airport North

Clean and comfortable

Good

The room was clean. My only problem was that I used the app seeking a dog friendly hotel. I always travel with my dog. When I arrived the top manager was in the lobby and he had a fit about about my dog. He didn't say it calmly ..just started yelling Pet! PET! NO explanation. The clerk then took over and explained that the hotel no longer accepts pets! But he was very professional and honored my reservation

Exceptional

Cleanliness, comfort, location and friendly staff. A bit worn out, but not uncomfortable.

Location of room We didn’t have a smoke detector.thats a clear safety issue. The tub was repaired with bondi which collapsed when standing in the shower.

The pool an room was clean That I still haven't gotten my deposit back into my bank account and it's already been 3 weeks

These are overpriced, the vibes are cool, store/restaurant is walkable distance, staff werent pushy or weird, i just feel they could be less expensive for the level of clean you get.. bathroom eh it worked.. place couldve been cleaner

Clean room

Exceptional

Disappointing

Passable

The guy at the front desk was such a pleasant individual. He was very professional and such a nice guy.

Great quiet place and clean to stay with family Breakfast can be more fruit and more selection.

Quite Everything is Great

Exceptional

None

It’s was just a quick stay

The front desk staff was amazing as I had to move hotels with my family at 11 pm due to other bad hotel. Beds were comfortable and all around a great hotel! Breakfast could've been a little better by a little more options but it was good.

Exceptional

Exceptional

Always respectful Blood by toilet first time this happens bed was stained first time this happens staff is friendly Probaly gonna browse around next time for another hotel

Exceptional

Exceptional

.

This place was the most horrible experience we have ever had in san antonio. My vehicle along with 7 others got burglarized and the staff did NOT CARE one bit. They didnt advise any of us of what happened nor call the police. They told us to call them and of course they never called back or showed up. Luckily nothing was in my car to be stolen but the window damage was enough. Not one but 2 windows at that. I did get a refund and was able to cancel my stay but the damage was already done. Although I know it wasnt their fault that some idiots did this to us but their sense of care or help was unavailable which made the situation even worse. Be mindful of where you stay in san antonio because this has happened at multiple places from what we were told.

Hotel was nice, clean, and quite.

The breakfast was basic, but the eating area was very clean and they refilled everything as it got emptied. The Texas waffle was delicious. Every time I mentioned something they were quick to help out.

Everything good.. clean and spacious, just needs another waffle maker. There was 40 people waiting on 1 waffle maker

But he was very kind and got me a shower chair. Problem is. I can’t step over the tub to get into the ton/shower combo. But the staff was very nice and accommodating.

The AC unit was off and when turned on it displayed the “clean filter” message, we check the filter and looked like awfully dirty. We asked the guy at the front desk about it and he only mentioned all his units are kept off and all display the same message. We asked if he could do something about it and his only answer was that he was not a tech person and housekeeping wasn’t available at the time. Other than that everyone else was nice and the place was conveniently located for pur trip.

Bathtub had a continuous leak.

The staff were so helpful and friendly. The rooms are very spacious and clean and so close to almost everything.

Everything is just really nice and clean. Well put together and clean sheets and towels.

This hotel is like our second home. Ryan is always attentive and kind. They treat us like family.

Our shower had a leak and was dripping water all night.

Was great for the price. Our mini fridge didn’t work but the staff was super nice about it and immediately offered to get us a working one!

The room was clean

I was just trying tonget a good price on a room after visiting with my doctor in San Antonio. Good price on the hotel.

The room was clean. I stay here often and sometimes the TV doesn't work in the room. Overall a good place for the price.

Parking was a breeze you can go in multiple doors for easy packing carThe staff was polite and accommodating.

wyndom

Good place to stay

However the floor of the room was pretty dirty. The entire carpet felt very gunky as if there was built up of oil or grease on the carpets. I had cleaned a spill from the floor in my room and it was completely dark gray. If you are traveling with a pet: I had called ahead to ask how much the pet fee was. I was told it was $25 over the phone. When I checked in, I was told it was increased to $30. I paid either way, but I wish the person who answered the phone told me accurate information.

The staff was super nice and helpful, the rooms were very clean and comfortable to me anyway, would definitely stay again love the location, it’s off the beaten path

Breakfast should have been better. Room condition was good, clean, staff were courteous. Good location, 15 minutes drive from river walk.

Very clean room. Simple room but large TV screen. Staff very friendly.

Yes

Room (134) smelled like sweat and straight balls. Like bad, turned on the ac and it smelled like straight mold blowing at us. Had to go buy a can of air freshener to literally hose the room down to be able to breathe.

Nice place

Staff is so great. I love as hospitalized while staying there and they acted like family.

The AC unit was crooked and I could easily see the outside through the vent and gap. It was extremely windy that night and very cold, but I couldn't use the heater because I had to cover the entire thing with a blanket to keep the wind from blowing in. In the morning, I was at breakfast an hour before closing, and half the stuff was out.

Nice place to hang.

Friendly staff and excellent customer service. Rooms were clean and well organized

Very nice staff

Everything is great with this hotel great location… Very clean friendly staff building is in good shape and the pool is clean as well… Definitely recommend!

This isn't a fancy hotel but it's a nice hotel and fairly priced. I like that it's within an easy walking distance to the HEB grocery store and Whataburger and an easy drive to several other

Great property! Breakfast was limited but that was fine!

The staff was very nice. The gentleman at the front desk noticed I had cut my arm and went and got me an alcohol pad and Band-Aids. He was very helpful. Also, the parking was good. Air conditioning was cool. The only problem I had was actually getting to the location. I passed it up. I went to the wrong hotel.

Beautiful property. Clean room, easy parking. Nice staff.

Front desk gentleman was very nice and helpful.

There are some things that could be better but it's very nice. My room was very reasonable.

Left hotel at 6 am Sunday and by 8 am i had a rash on my chest/torso. Went to see Dr. Monday morning and as soon as he saw the rash, he said it was bed bugs. Had to do a full body treatment and a second one in a weeks' time. Hotel looked clean and staff was pleasant. Only thing was the bed bugs.

This was a wonderful hotel and a great deal when I booked it.

Check in was easy and the staff was very accomodating. You get what you pay for amenity and atmosphere wise. For the price point this stay was very good.

Clean and nice!!

Room was clean, there we plenty of towels and the bed was comfortable

Clean, comfortable room. Staff very friendly.

The Hotel was absolutely Wonderful!!

Clean room, easy check in, for a king size room it was small but still I enjoyed my stay! Staff was nice and on top of everything!

Staff is excellent.

This hotel pumps a chemical smell through the entire AC system on the ground floor. It is to make the place smell good. It is SO STRONG. The rooms on the 2nd and 3rd floor are not affected as bad. The rooms have their own AC unit connected to the window, so once you turn it on and let that run for a while, it cycles the smell out of the room. It made my eyes burn. I have stayed there 2x now, I won't stay again. I believe even if they stop doing it, that smell will be etched into those walls. The last time I stayed there was over 6 months ago and the smell was the same yesterday. It was too intense for all 3 of us that stayed, so it wasn't just me being sensitive to smells. I travel a LOT and have not encountered this before. I have stayed in at least 50 hotels this year alone, nation-wide. My clothes in my suitcase still smell of this hotel....as did my hair the entire 2 hour drive home. :/

Excellent staff and clean rooms. Beds are comfortable.

The first room we got was great, but the second one had a strong odor. The receptionist was helpful and changed it right away. The refrigerator in our room had a bad smell (we didn’t use it). Breakfast could be better if eggs were offered.

Love staying here!

Overall the stay is rated good and not excellent because honestly I expected an actual breakfast, when the reservation said it included breakfast I imagine eggs and sausage/bacon but unfortunately it was not. The “breakfast” they included was waffles, cereal, toast and coffee. Other then that the stay was good!

It was a reasonable price but when it came to breakfast ok but not ok only waffles and cereals and water down juice

All good.

Great experience

Great experience questionable tenants

When we checked in and went to the room, the front door was not closing. The room smells like cigarettes and the ro was so dark. The front desk person had to change our room as we are not able to lock the door. The room that we were transferred to was so dark and smells like cigarette again. The carpet was so dirty. Looks like ot hasnt been vacuumed. There were dog hair from previous people who used it. The shower bathtub has alot of hair on the drainage, which was causing the water not to drain properly. It was not what was on the description of the room. I will nkt recommend this place.

Easy to get to, quiet and close to airport

Staff was accommodating even though all elevators were out of order. Pool was clean. Thanks!

Good price, and clean!

Clean and good location

Friendly staff

Didnt appesr the bathroom had been swept or mopped, microwave in our room didnt work, and lamp had a bulb burned out. Also pet fee is different than on this website and they would not honor it!

Stayed here on both my trip out and home California. Service was excellent! I’ll be coming back!

Good staff

heard people up all night

Very clean, friendly staff. Close to six flags.

Good beds

Nice enough property. However poor AC units made room wet. And there was gum on the night stand. Has the feel that people live there.

Nice place. We’ll be back

Room smelled bad as soon as I walked in. Sink and tub drain poorly. There was hair in the bathtub. Pillows were incostintly lumpy and uncomfortable.

Check in was a breeze and the bed was really comfortable.

You get what you pay for. It was inexpensive and conditions were fair

The second room had a broken TV, which maintenance was right on top of changing for us. When the maintenance person tried to take the broken TV off it was suck to the top of the stand because of something that had been spilt and never cleaned up. The front of the refrigerator showed where something ran down it and was never wiped or cleaned. The desk had something all over it, when a housekeeper came, we were told it was nail polish/hardener, and they could not get it off. When we tried to use the hair dryer the next morning it was very noisy and then started smoking and smelled like it was burning. There was very little toilet paper on the roll and no extra roll, we had to ask for one. The tub faucet was broken away from the wall. All and all, it was not a horrible stay, we have had worse, but as someone who use to be hotel housekeeping supervisor, I have to say that the housekeeping department at this property does not seem to care about quality of their work.

Nice place.

Heating/ac unit controls were not operating properly. Tub in room cracked and water from tub faucet was discolored

Off Hwy 281 at Brookhollow. Great area.

The only problem i had was there was no remote the a/c did not work fridge was not able to close

Some employees are complete ruthless pricks, overall a good choice.

I say honest because my son left his phone in the room thinking we would return on our checkout day. Housekeeping had already turned the phone into the front desk and it was waiting on me before I even knew he had left it.

Would prefer better parking layout to park on same side of sloping lot as the building.

I really liked the breakfast and Wifi access. Very convenient.

Very clean, quiet, friendly staff, comfortable bed.

The front desk staff was wonderful! The only complaints I have are that the window was so dirty we could not see the beautiful fill moon, and housekeeping woke us up and entered our room without permission on the one day we could sleep in..and had the room for another night.

Our room had spider webs and baby crickets in it and my wife was not happy with that so I killed the bugs The tv and remote control was hard to figure out without any instructions The bathroom was semi clean but did have dead bugs in the tub So probably not staying there anymore

Nice.

Brian at front desy was AWESOME. HES A KEEPER

Great customer service

N

I was pleasing surprise with the hotel. I was not expecting the hotel to be that nice. Family friendly and the cleaness of the parking lot. I will definitely stay there again.

Pet friendly but possibly adding flea treatment to grass would help!

.

The appearance as driving into property was impressive and nice. Staff wasn’t the friendliest but they aren’t rude they just get the job done with no emotion. The rooms are hot when entering the room because they don’t run AC and could be cleaned a little better. I booked 2 rooms and in 1 room there was blood in pillow cases and stains on wall art and comforter, the other room had hair in drain that could be easily removed by pulling it out (ALL PROBLEMS CONCERNING ROOMS WERE ADDRESSED AND TAKEN CARE OF TO THE BEST OF THEIR ABILITIES). The breakfast consisted of waffles and 3 different cereal brands. I can honestly say that even with the problems I listed this place is not perfect but is tolerable and served its purpose of giving my family a place to sleep for a couple of hours.

Free breakfast was just dl real waffles and toast and very watered down juices

The location is very convenient to the Interstate ramps and food stores

The hotel room was extremely small. For two adults checking in, we had 3 small pillows on a king bed. There were two small towels that didn’t wrap around either of us and we are not large people. There’s no closet, instead there’s some ridiculous hanging rack basically inside the window. There were ants all over the inside of the window sill. The water was slimy. The bed had stains and hair on it. The bathroom sink had small hairs on it. The air conditioner was so loud and rattled the entire tiny room. Neither of us slept. It also smelled musty and gross like they were trying to cover stench. Another red flag is NO ONE else was there. The staff were all on their phones in the lobby. Not friendly. Just existing. I ended up leaving after one night and booking somewhere else for the remainder of my trip.