Studio Suites

Great for the price. Staff was great. Quite area

Bad

El Rodeo de Jalisco being night to the hotel The managers are sneaky and will plot against you

Disappointing

If you just need a place to stay for the night I highly recommend it. It’s an inexpensive place so don’t expect luxury but everything works well and staff is very helpful. The neighbors or people at the hotel are nice and helpful.

The Mexican restaurant El Rodeo de Jalisco is literally next to the hotel!! The best Mexican Food in San Antonio, Texas The managers and their lies and plots to put a person out over what a damn crack headed maintenance man said..

Good

Good

Very good

I like the properties proximity to the diner across the street

The staff was friendly The facility is poorly maintained, the facility reeked of Marijuana, and wasn't sure if I was going to be robbed or not.

Staff Staff

Ease to get foom Close to were i needed to be

Bad unprofessional kids work at from deck

The front desk person was very friendly. The sheets were dirty and there was a bunch of hair around the toilet bowl. It looked like someone had cut their hair.

Bad

Bad

The room seemed alright until we pulled down the sheets and one bed had noticeably stains in red,blue,and yellow colors. The bathroom had one face towel only for two people. The Jacuzzi was very slimy and looked like no cleaning solutions were used before we arrived. People above us kept banging furniture making loud noises. The truck stop near the hotel made no sounds compared to what other guest staying in hotel made

Bad

Staff Staff

It had a bed. I did not like that there was a lot of drug activity. There was someone blaring their music making it hard to sleep and when I talked to the staff and asked to be moved they said stick it out... When I got there the bed had no comforters on it no toilet paper and the towels all had stains. Very unsafe feeling staying here. I definitely would not recommend if you have children. In the pictures online it looked decent we definitely got a surprise arriving.

Nice convenient location. room basically clean and comfy.

towels? Nop,just found out after went all wet!, if you can found something else l,do it

Great stay , had a great time bed slept good

You get what you pay for. The place was OK. I have stayed in worse. The first room I was put into was already dirty. Somebody had been sleeping in the bed so they changed our rooms with no issues. However, the second room had no blanket on the bed and no towels whatsoever. I was able to get a few towels the next day at the office but we still between two rooms we rented we have one room and no towels at all ever and when we wanted to exchange towels, they still didn’t have any towels available. It needs a lot of remodeling and renovation work for sure. Which they are in the process it slowly. I would stay there you’re gonna meet me not my top choice, but not my bottom either.

Accommodating and pleasant

awful.

.

The hotel looked nicer in pictures all truckers

Friendly and accommodating staff, calm environment.

Great property, Great staff, wifi not so much

Great property for the price

Do not stay here!!! Very sketchy! I checked in and went to my room... then I immediately left and went to another hotel

This is the sketchiest hotel I've ever been to. The front desk is surrounded by plexiglass and the whole place makes you feel unsafe and unwelcome. The pictures do not give anywhere near an honest representation of the extreme low quality of the property. The room smelled like smoke and the smoke detector had been cut off and placed on the dresser. The dresser drawers were falling out, the bed was dirty and had urine stains, and the area smelled like garbage due to its location and there was literal garbage scattered all around the property. We ended up leaving and staying at the comfort inn across the highway. Only 3 minutes drive away. Please don't stay here. Please.

The room was clean. The property was extremely run down, we only had 1 towel, no cups, liners for ice bin. No coffee, 1 single serve of shampoo. I kid you not when I tell you the soap was in a plastic the size of a quarter. No ice maker as it was down for maintenance. We were told to cross the streeet to the truck stop to get ice. The cashier at truck stop called the hotel “ghetto”. The patking is NOT free. $10 dollar a day. My son paid for the room in advance, he could not get his money back or cancel reservation. My husband and I had to go to Walmart and purchase soap, shampoo, conditioner, a hairdryer and extra towels and wash clothes so we could have basic amenities. Only plug was at dresser and on side table lamp that did not work. The tv remote did not work after we had to ask for batteries. The only saving grace was the Mexican restaurant next door. Fantastic coffee and food. Needless to say we will not be staying their again as the first set of apartments literally had people living in them, outside lights did not work, my husband absolutely refused for me to leave the room without him. He literally saw dealing at the other end of parking lot. So we will not be back ever. The pictures online are deceiving!!!

Great room nice poolnhhjxkmxnxnxncnfnnf

Goo

Not Grwat

Worst place I’ve ever stayed in. It’s in the middle of nowhere, right near the highway, sketchy area and people. Crappy bed, shower. Place was not cleaned. 0/10.

Bath towels should be up graded to larger and more absorbant.

Horrible staffing, so much attitude and forces me to wait over 2 hours longer to checkin past my check in time because their staff didn't want to clean the room for some reason. By the time I got in there it was soaked on the floor there was throw up on the wall. The TV didn't even work. Zero help from staff the entire time it was absolutely ridiculous and made me want to lose my mind and crash out. Don't stay here. The building themselves are falling apart and they don't care if their rooms are dirty before you stay in them.

There are no amenities as stated on the website. No restaurant, only outdoor pool and vending machines that aren’t stocked well. You have to tell them daily the day before for housekeeping services. The wifi is extremely unreliable. Not a good experience at this hotel.

The manager and staff were excellent. Room was neat and clean. This is an older hotel. Air conditioning and refrigerator worked great. Had a quiet stay. Will stay here again.

It was like trash 🗑

Customer service was good but hotel was not as expected

This motel is Horrible , room was filthy, old and run down the pictures aren’t updated!! The bed sheets were dirty!! Parking was unbelievable we had to park right next to 18 wheelers lots! We just showered and left! It was a waste of Money !!

I booked a room with this motel 2 days before. I showed up around 10:30pm on the day. The front desk lady told me she had no reservations in my name. When I showed her my reservation she got rude with me. I left and then received an email about 5 mins later, saying my reservation was cancelled. Be careful booking here. Especially if you have to drive a long distance. Thank God I found another room in a better location.

Over all you get what you pay for but if you can afford to spend a bit more I would suggest you look elsewhere unless your don’t mind having no key to your room and a less that room temperature room.

The ac was nice and cold but the beds were rock hard unfortunately only one handicap spot and it was full alot without the handicap place card but it was an ok stay

While the outside needed some work I was scared to enter my room however it was pleasant inside deep bathtub was perfect and the ac was on and cold upon my entry. At first I thought there’s no way I’m staying here but honestly I’ll probably stay here again when visiting in the future. Checking in was super easy and tv worked the only downfall is in the mini fridge there’s no freezer area I wish there was.

Smelled like Marijuana and roaches

The room was dirty. The bed was covered with pubic hair. The sink was also covered with pubic hair and also clogged. Talked to front desk about it and ask for cancellation of the room for two days and they denied it. We were there for only one hour and couldn’t handle the smell and dirtiness. Staff said they’re was nothing they could do. Expedia also did not do anything about it. Never again with Expedia and that hotel

Great for the price

You get what you pay for.

Ok

Great experience

The hotel is located right next to a truck parking area, which wasn't a major issue for us. However, when we entered our room, it was very basic and not particularly clean. The bed sheets had visible stains and were extremely wrinkled, making it seem like they hadn't been properly washed or changed. The biggest problem happened during the night. The area felt unsafe because many of the people staying on the property appeared to be long-term residents rather than travelers, and some had pets. In the middle of the night, a large fight broke out, waking us up. When I looked outside, I saw homeless people sleeping directly outside my room, and I didn't even feel safe enough to leave the room. I had purchased the travel protection offered during the booking process and contacted them to see if they could help me change hotels, but they were unable to assist. I would never stay here again, and I cannot recommend this hotel to anyone. Safety and cleanliness were major concerns, and overall it was one of the worst hotel experiences I've had.

We got our room and left immediately. Very unsafe and not clean. Door fell off of a drawer. Room smelled like animal and piss! Lots of inmates and hobos around the complex. I didn't feel safe even leaving my car to check in. We went up the road to holiday inn express and had a wonderful stay. DO NOT BOOK HERE. PICTURES ARE INNACURATE. The lobby was completely empty except for homeless people and someone charging their phone yelling at their grandma. Seriously. Go somewhere else. They also agreed to refund me but then didn't.

Lo único bueno que puedo decir es que tenían parqueo.

Dirty, smelly, no house keeping no amenities ,ac always leaking on the inside tv doesnt work

Clean

Just not great at all.. we got there at 7pm to check in.. mind you check in is usually 3pm. Got inside the lobby and waited for 15 minutes just for the room to be “not ready”. We are told to wait ANOTHER 15 minutes to come back and to get the key. We head back in after to see not a single soul in the lobby.. a whole half hour we get the key (the lady at front desk was taking her sweet time) And to make things so much better even after the heinous wait we open our door to see the cleaning lady probably 20% done with our room.. scrubbing the bathroom. We as kindly as possible ask her to leave since we simply can’t wait any longer since we had to be somewhere at 8. We had a room to ourself finally after an hour. Just horrible. Only reason this isn’t 1 star is because the room does the job, nothing special but at least it was fine. Oh and the toilet seat was broken which the house keeping said she’ll fix but I did not have time for that.

Although it was non smoking room it smell of smoke sheets were not clean floor were dirty AC did work well though. Like it had big rig parking . Overall 2/ 3

Terrible service. They showed us 3 different rooms and all were completely dirty. First room was littered with cigarettes , second room hasn’t even been cleaned yet and had beer cans, stained bed with sheets on the floor and trash. Third room was filled with bugs. If you need to find a “lady of the night” there was plenty women standing out front asking for a “good time”. Lots of second 8 people and housing. Unsafe for anyone

No toilet paper in room, no television. Staff would not answer phone so you had to go to the office where the staff was not helpful nor friendly

just don’t stay there UGH.

Great staff. :)

Microwave wssnt working. Property wasnt clean

Need more parking

No coffee in the studio suites office after 12 pm, any coffee drinkers during the day and evening bring BYOC... I drink coffee day and evenings no coffee means = Alcohol I had to BMOA... LoL... but would have preferred coffee.

Everything was a great...

The tub was dirty.

Don't stay here. Horrible customer service. There for 6 days, and nobody came to clean the room. Under the beds were filthy. Sheets were stained.

Room was OK found some bugs in the bathroom the kind that don't like to die

Pleasantly surprised. Clean room, helpful staff.

Good

I asked for towels twice and got a nod and a smile but no towels. Inside room had zero shower goods, no soap, no shampoo. Door on outside looked like it had been kicked by a Clydesdale and there was a light seam around the whole door. Oddly enough the bed was great but one of the pillows was moldy. No one to complain to that would listen so I slept and left and that’s it.

Was dirty not well maintained and smelled horrible wound up having to spray febreze to help the smell a little bit. Cracked sink and stains on the bathtub.

I booked a non smoking room and the one I was put into smelled like an ashtray, there were also certain overnight workers working the truck stop next door. The hot water didn’t work. The sheets made me itch and the bed was like sleeping on a cement floor with a cardboard mattress topper. Won’t be back and won’t recommend this place. It was gross stayed one night and left the next morning. There are also questionable characters that appear to live onsite as well and the staff was rude.

The stay is chaotic. After extending my stay for 3 more nights and working 13 hour shifts I get to the hotel and as I’m sleeping an employee enters the room and says the room should be empty so I am woken up at 9:30 pm and they switch my room at that night I have to move all My things because I had a 2 bed room and they should have given me a 1 bed room and have to go thru chaos until I move everything and then have to leave to work at 4 in the morning. Their organization is terrible. I have stayed with them for over 1 month and it is the 2nd time I have to go thru this. I guess my next stay will Be somewhere else.

The price of the room is great but they say free parking but if your a truck driver they charge $10 and my last stay they all of a sudden now have a deposit that they didnt have 2 days before seems like they just make up things to charge yt out for

Room was clean …staff are nice

Clean room

I paid early check in non refundable 25 bucks and wasn’t at least clean or up to par nor were there bar soaps only shampoo and u could just tell nobody even wiped it down got a smoking room no ashtrays and sheets were full of cigarette burns

This place is good for quick stop, resting, take a shower and keep going in your trip.

Clean room good ac

At $80 for a two-night stay, the value is undeniable. It functions exactly as intended without any unnecessary fluff. It simply works for what you need it to do. Pro Tip: The Mexican joint right next door is excellent. It is a significant tactical advantage for a quick and quality meal.

Clean better be nicer

We’ll lighted parking. Convenient location

Unable to reach the hotel for cancellation or to change the dates of my reservation. Expedia made me wait when I could’ve canceled and received half of my payment at least. Very unhappy with my reservation

Awful

, Before last I stayed the TV did not work this time. I had no microwave but other than that my day was enjoyable. It always is when I go there just when things like that go wrong.

Parking is limited

They aint got no roaches it look ugly but they a good quiet lil hotel

The check in was smooth but often the people at reception were not present. The bed sheets didn't look or feel clean. There were no hangers to hang my clothes. Let's just say l've been to better motels within the same budget. Don't be fooled by the photos!

Clean place

Nothing like pictured, very unclean, no toilet paper in the room, water was cut off most of the day. I do not recommend unless you just have no other options. Not enough parking to accommodate the amount of rooms.

Close to dt and great rooms, amazing prices

AC was good

Very clean property staff was very friendly and respectful. Highly recommend a good place to stay even if it was just for one night.

For the Price is ok. One night for rest, not issues

The air conditioning is the only decent thing about this place was given a second room after I checked into the first and showed the lady 3 of the roaches we spotted out of a hole in the wall of room 133 bottom floor. Got the 2nd room a day in water starts to leak out of the wall in room 201 2nd floor. When we checked in the service was terrible no one was at the counter. When we checked out our deposit of 20.60 was not refunded.

While other guests scrambled to run she sat behind the desk trying to hide her children.

No toilet paper. Dirty pillows and dirty sheets. Showers only had cold water. Broken lock on the door

Room was terrible! It was not clean! Pillow case dirty, sheets dirty, floor had bugs, covers had bugs. They did not stock toilet paper & the water to shower was dirty brown & no hot water to shower! I don't know how this place is still open! Brought this to the employees attention & they said “its be expected”! Rude ass employees!

No parking dirty no water

It was okay, not the best but for the price it worked for us.

Terrible room, terrible service, unclean room and staff was not willing to help with the smallest task. Don’t waste your time or money here. 👎👎👎

Young lady at check in was doing her job. I got 2 rooms with different names on them and I forgot. I offered my Expedia info and showed my receipt and she could do nothing. Thank God my brain went into overdrive and we got our rooms. Rooms were supposed to be non-smoking, but one of them and its restroom had a strong smoke smell and there were ash trays in the drawers. The remote did not work, so no TV. The sink faucet did not work. Also, the pictures show an iron and ironing board, but there were none in either room. We did not report these to office because we only had a 2-night stay and we would leave early in the morning and return pretty late, so we managed. The place is pretty loud at night because it is also a trucking space. Finally, office does not look like the picture, and they have a $20 deposit per room, which they do return at the end of your stay. Overall, it is an economic place to stay the night. It fulfills its purpose.

The area and building outside was a little rough, but the rooms were really nice and the staff was good. Very good price. Will stay again.

Room was clean. Smelled smokey each time entering. No hanging closet in my room. Suitable for short stay. Price good. Store and gas nearby.

You shouldn't expect a lot for how inexpensive it is, but overall it is not bad, especially if you don't plan on spending a lot of time at the motel during your stay. Air conditioning works fine. Surprisingly quiet, especially considering that it is right on the expressway and next to a truck stop, so no problem sleeping at night. 13 minutes from the airport, probably about the same to downtown. There is a diner and a Mexican fast food place right next door. They have a small pool and they do maintain it (I saw the pool guy at work). I gave it three stars for all the specific items, but four stars overall for value.

Unfriendly staff and no hot water

Hotel staff was never around. Phone calls were never answered, staff could not find reservation and then called 2 hour later expecting me to go back because they had found the reservation. Was told hotel is not pet friendly but then saw some huge dogs in the rooms

For the price it was ok to sleep it was clean but does need some work. Room was clean n smelled fresh, bathroom needed work.

Area Staff kept coming in after one knock at the door . Like give me time to get to the door. Told them over and over to please stop. Went to pay for my room. Got locked out because stop were not up front to take customers money. So I'm sitting outside at my door for longer than 30 minutes. Ask staff if they could open door, Indians started bad-mouthing. Owner came around the corner cop them and got after them. Hour into the peaceful occasion that happened, not that my door saying that I had to leave my premises. They kept my deposit and my money for my room after I pay.

It's not legit

We booked the wrong room and they didn't give us our money back so I'm going to report yall!!!

Bad

the hotel didn't exist.

Bad

Pleasant

Good

The price was great. The staff was courteous. Location was kinda blah.

Disappointing

Very poor

Very poor

Very good

Good

Bed was comfortable. AC plenty cold for the 100+ heat. Office lady and laundry person very friendly. Tired old building with modest updates. Carpet stained. Door needed weather stripping to block drafts and light. Upholstery fabric filthy.

Location is okay and service is ? The cover on the bed

convenient not clean

Absolutely nothing The room was a mess. Filthy trash in places. Felt sick while there but when I left me and my family was good. No where up to the OYO Hotel STANDARDS. I won't ever go back to this location.

Exceptional