Staybridge Suites San Antonio Downtown Conv Ctr by IHG

The staff that checked us in was so nice and helpful which was greatly appreciated at 12:45am! We had just arrived by Amtrak. Breakfast the next morning was very delicious but it would have been helpful to have labels on items not in their original containers. Coffee was delicious and hot! Check out was quick and easy! Parking fee should be a little more obvious. Loved the after midnight check in!

Staff was very friendly . Parking was safe

N/a

It was good not too far for walk to river walk. If they had included parking in fare then it would have been great.

N/A

The staff were very accommodating and gracious.

2 min walk to Alamo Dome loves ut bed was comfy. Good breakfast

Exactly where we needed to be. Awesome upcoming area. No designated smoking are

The lady at check in was super helpful and very friendly. I wish I could remember her name to give her recognition here. She made checking in a breeze and very pleasant!

Sux that they charge you $20/day for parking. But other than that, clean room, shower water pressure was great. AC worked good. No complaints. Definitely stay again.

Great location if attending an event at the Alamodome.

Great stay! Clean, comfortable, friendly staff. So many things in walking distance. Will definitely be my choice whenever in San Antonio.

Location to the Alamodome The breakfast area is u set construction and the area they have it in is beyond small, not enough room to sit and eat. Our son used the pull out sofa to sleep and the bed sheet/blanket set was sub par....the blanket was as thick as the sheet, very disappointing

Cleanliness was okay- pool of water on the bathroom floor when we arrived plus trash on the chair and food and dirty dishrag in the kitchen sink. Front desk staff made it easy to change rooms. Second room much cleaner except found a nasty melted candy stick wrapper and goo under the mattress. I told the front desk staff so I wouldn’t get charged. There was an issue with the key cards not letting us in the room and the culprit ended up being a bad battery in the door lock. Breakfast was wonderful. Staff were helpful and welcoming. If they could elevate their cleanliness up a notch, they would be a perfect place to stay.

Had a wonderful time here for an anniversary. Staff was helpful and fast. Breakfast was good and they had a lot. And the room was fantastic. Parking is a bit much but the convince of being close to the riverwalk is worth it

A great stay for a great night out in the town

Very nice clean walking distance downtown entertainment.

Great location, close parking, well maintained place.

Nice location nice food the room was super clean and the hotel was quiet at night

The location is perfect if you’re attending an event at the Alamodome. It is almost in the parking lot! Room was clean and comfortable. The pool was the perfect spot to watch the fireworks on the 4th of July!

Very great experience. I traveled with some students for a competition. Rooms were very clean and comfortable.

Good clean hotel, nice area, good breakfast.

I really enjoyed our stay at this property. Everything was nice and clean. It was a quick walk to the River Walk and other places. The hotel staff were very friendly, nice and accommodating. They went above and beyond to help us with any issues we may have had. Exceptional customer service. I would definitely recommend them to anyone looking to stay close to all of the attractions.

Easy check in, clean and convenient parking

Out stay was good, okayish complementary breakfast. It’s around 10 mins walk to river walk, if you have elders, plan your stay accordingly

Breakfast was great! Hotel is within walking distance to major attractions…probably 10 minutes. I always felt safe here with my family. Overall a great stay!!

Was a nice comfortable stay and the staff was very nice and welcoming

Great.

Great staff, extremely clean. Comfy beds, definitely will stay again.

The staff, especially Sylvia, was wonderful. She was helpful and provided us great customer service e with our needs.

Awesome location and good breakfast.

Great place and friendly staff. Very clean hotel!

I was very happy with our experience and we got exactly what we had reserved. The staff was very nice..

Love the conjoining room suite

Proximity to Alamodome Maneuvering with the traffic

The staff was very helpful and friendly. The room was great and clean.

The manager when we checked in was wonderful. There was a bad storm the night before and the Suite we booked had some damage. Before we even checked in she had already had a resolution for us.

I love the set up the rooms and the staff is very friendly

I arrived very late for my reservation but the gentleman on duty was very helpful and I was assured of a room. I will plan to reserve space at Staybridge for all my San Antonio visits. Thanks!

I enjoyed my stay. The room was clean and the breakfast was good.

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Nothing

Location. The woman working the front desk the morning of Sunday, May 31st was incredible. I wish that I got her name but I was too busy being happy talking to her. I wish everyone was that nice, kind and friendly. Parking was a little confusing.

I've stayed a few times at this location. Everything is at walking distance, very friendly and helpful staff. Very clean and breakfast is a plus. Highly recommend

From the moment you walk in, the staff greet you so friendly & kind. We arrived earlier for a graduation & they were kind enough to allow us entry to change/freshen up before the event. Breakfast is always on point. Highly recommended.

Fix the elevator! Great location for a concert at the Alamodome

Excellent breakfast!

Great staff and breakfast was delicious?

Super friendly staff, great breakfast. Spacious room and very clean. Paid parking, should be free for guests.

Stayed there for a anime convention that was at the Henry b Gonzalez convention center which is right across the highway, it was a little confusing finding the entrance but other than that the hotel is very nice, the staff was super nice and answered every question we asked.

Everythjng was wonderful and we enjoyed our stay

breakfast and evening meals (Mon to Wed only for latter). Right next to Amtrak station so very handy

The location was amazing. The hotel was walking distance from the venue where we were attending a college graduation ceremony. There was also a vibrant outdoor market place literally right outside the hotels front door!

AC extremely noise Only one elevaror working

Parking was expensive.

Stayed 2 nights for UTSA graduation and it was the best decision. Walking distance to alamodome and lots of night life. Staff was great room was fabulous no issues no problems and no traffic. I'll definitely stay here again for any alamodome events.

The property was very clean and close to The RIVERWALK! There is free parking for handicapped but $20 per day for non handicapped. There were plenty of electric scooters and electric bikes right outside of property doors! If I had not had my handicap sticker, I would've been upset about the walk to the parking lot that looks a lil scary if I had to walk to my car at night.

The breakfast menu is amazing. Everything was so good and fresh. The hard working kitchen staff kept everything nice, neat and clean.

Clean, nice friendly staff, good breakfast Air conditioning leaked on baggage, no baggage stands to put suitcase on. Handicapped parking had no cover, so birds deposited on our car. But hotel staff was able to satisfy us with extra points on our our hotel card. Very much appreciated.

Clean room convenient location

Nice room size. And location

The lady at front desk was very helpful, the only thing was getting there was hard cause the start of fiesta

Close to San Antonio Amtrak train station

The staff was very friendly. The layout of the room (separate living room/kitchen) is brilliant. The property is very close to the convention center and stadium. Any room near the elevators will be noisy. I know it would be a huge expense but the parent company should strongly consider changing out the mechanics of the two elevators. Truly, we've been in hundreds of hotels over the past three decades and these win the prize for noisiest. Ask to stay in the furtherest rooms away and you'll be fine.

Nothing

My stay here was excellent the staff is very friendly 10/10

Need more menu for breakfast

Thank you !

Walking distance to the Alamodome. Very close and beautiful.

Wonderful stay for us! We will be back!

Property was perfect, super cl

Very nice breakfast, staff excellent, checking on you to make sure you had everything

Everything was great

Outstanding room, staff and gym. Can’t wait to go back in October.

Breakfast was great. Roland and Aaron were very nice and did a great job.

Clean and quiet

Great hotel and staff! The breakfast and evening socials were highlights, and the location is perfect for visiting the Riverwalk without the crowds. Just a heads up for future guests: the bathrooms don't have exhaust fans, so the steam set off our fire alarm. Also, try to request a room away from the elevator if you are a light sleeper, as it was quite noisy at night.

Great choice staying here everything was excellent breakfast was really good clean rooms comfy beds can’t bealive there was actually hot water throughout our stay most importantly best reception service

Staff were friendly and helpful

Clean comfy safe

The parking left a lot to be desired. Needs better signage to indicate where the front door is.

Probably my favorite hotel I’ve ever stayed in. Staff was so nice.

Everything about the hotel was great! Staff was very helpful and nice. The riverwalk was walking distance and there’s also a great pizza place around the corner with great staff.

The hotel and staff were great. Our room was clean and had plenty of towels. We started our days early so we didn't experience their breakfast. There's a great pizza place around the corner called Boom Pizza Box that is delicious. The coffee shop El Tigre was great as well. My only complaint was this: we checked out about 3am on our check out morning due to an early morning flight. When we went to the counter the gentleman working the front desk had a loud podcast on. When he went to go turn it off he put his cell phone down on the counter where it exposed inappropriate pictures he was looking at. When he realized I saw the pictures he turned his phone over and just made the situation very awkward. Other than that everything was great.

Great customer service. They go above and beyond. Huge kudos to the Front Desk team.

Clean room, free handicap parking, and breakfast. While we were in sitting area cleaning person was mopping floor and there was an odor like old dishrag water. Probably old water in bucket.

Yes

Best layed out hotel I've stayed at. Clean room, staff and amenities. Breakfast was awesome.

Yes

Staff was very courteous. Stove top did not work. The air conditioner was very loud after cycling from off to on. It repeatedly woke us.

Great staff, spacious room, and good breakfast

The hotel was within walking distance to Alamodome which was very convenient.

Staff was wonderful Room very clean

This is my new favorite place in San Antonio

The room was clean and the beds were comfortable. The hotel was quiet. Front desk staff was courteous. I loved the free breakfast and happy hour. It was a very enjoyable stay while i was in town.

This was a great room! We enjoyed our stay and the location was convenient and walkable. Would recommend and stay again!

spacious room and great location!

Great room. Comfortable. A little loud with the elevator on the other side of the wall.

The hotel was very nice and the staff was even nicer.

Hotel is in a great location, and has an awesome view of the Tower of the Americas (where we went to dinner and it was amazing), but we had stayed here before and the main reason we came back was because of the

You could improve your breakfast.

There was a great breakfast every morming with the staff doing a wonderful job of keeping it freshly stocked. The elevator was strangley loud. Ot sounded like a ball rolling across the celing. We were jalfway down the hall from the elevstor and it was still loud. Annoying bit not the end of thr world.

Nice 3-star hotel

Very nice staff

Great

Clean and spacious rooms, in the closest location you can get to the Alamodome! The hotel’s designated parking lot is right in front of the main entrance of the Alamodome. Truly perfect location! And the front desk staff were very helpful!

Staff extremely friendly, hotel room clean and comfortable, breakfast and as very good and the staff very friends too. 100% will come again

Staff at check-in was great. Room could have been cleaner.

Room was great. Area was quiet and safe. Staff was lovely. Good breakfast

Muy buena habitacion el personal muy amable volveria otra vez

Check in was long, on of the employees didn't seem to want to be there. Only two elevators which always had a line. Make sure there is not a concert across the street! It was so loud and had a lot of base we could feel it in our room! However, the location to the convention center is unmatched!

Staff was so kinda! Room and overall property was pretty clean!

We had a great stay! The room was very clean and the bed was incredibly comfortable. The staff were friendly, professional, and always willing to help. The location was perfect, and having easy, convenient parking made everything even better.

Clean room, good service,

Friendly staff, very clean and convenient location

Clean Room, location, and mostly the staff.

Amazing

Staff was very nice, quiet atmosphere

Room was nice and cozy, but refrigerator to store food or snacks in if you are here for an extended stay.

Large room, clean, kitchen