Staybridge Suites San Antonio Downtown Conv Ctr by IHG

Location Poor lighting in the room’s vanity areas

Location was perfect. Restaurants shopping and bars all waking distance. And the price of parking was really good My only complaint was the trees in the handicap parking. Left my truck covered in tree sap.

Near the venue

The staff were amazing. So friendly.

We love staying her here for our UTSA games! The best beds & breakfast is always really good! The best place to stay if you're going to an event at the Alamodome.

Exceptional

Location and good quality suite

Location and good quality suite

Very good

The elevators were unusually loud inside the room, we heard them all night long. There were no locks on the bedroom doors, no fan in the bathrooms, a big gap under the main door making it noisy.

Aside from the construction/remodeling they having going on, everything is still clean and organized. Excellent service, friendly staff! Would definitely stay there again!

Breakfast was disgusting

Very clean! The lobby was under construction but it wasn’t an issue. Room was clean and tidy! Staff was awesome! Our room was around the corner from the only elevator…not recommended, we heard the elevator go up and down all night and in to the early morning hours. Seemed like it could use some maintenance or grease the motor or something!

Very clean! The lobby was under construction but it wasn’t an issue. Room was clean and tidy! Staff was awesome! Our room was around the corner from the only elevator…not recommended, we heard the elevator go up and down all night and in to the early morning hours. Seemed like it could use some maintenance or grease the motor or something!

Parking was cheap and convenient. Hotel was in the perfect location and room was great! Will definitely stay there again.

Can’t beat the location. Also the room was spacious and clean.

The meet and greet as well as breakfast was great. This hotel is easily walkable to the River Walk and the alamo.

Exceptional

Super close to the Alamodome if you are doing a concert.

N/A

Construction in hotel,issues with elevators

So close to the Alamodome, loved the parking!! Not too far of a walk to the Riverwalk and Alamo Construction in hotel,issues with elevators

Nice to have breakfast there.

Great location for the Alamodome, and not far from down down Alamo-Riverwalk area. Room is a great. A studio with kitchenette and full bathroom. A great place to stay. please include a brush for the toilet, and/or please clean them when restocking towels and fixing bed.

Location! Super close walk to the Alamodome. You don’t have to deal with all the traffic after any event! You’ll be back in your bed in no time at all. Easy walk to downtown if you want to go that way. There are some really nice spots to eat and drink nearby as well if you don’t want to cross the expressway. There’s some construction currently going on. It didn’t bother me but just a heads up. One of the elevators was broken during our stay too, and we couldn’t find the stairs, so we just had to be patient while everyone used the one elevator that was working.

Thank you! Hair dryer not working

Great location for the Alamodome, and not far from down down Alamo-Riverwalk area. Room is a great. A studio with kitchenette and full bathroom. A great place to stay. please include a brush for the toilet, and/or please clean them when restocking towels and fixing bed.

The room was wonderful

This has been one of the best visits I’ve had from the hotel to the location!

Overall visit was great. Only issue is that parts of the hotel was under construction.

The property and rooms were very clean. The staff was very helpful. The breakfast offered many choices for various individual tastes. The only thing that was out of place, was a few dirty cups and utensils were no clean. They were in the cabinet and drawer. Th suite was great with with spacious areas in each room: very comfortable. I love my stay.

Perfect location. Our parking was free. Its 4 min walk to alamodome. We travel to San Antonio at least once a year. This is our favorite hotel for cost and location. Bed was so comfortable.

Great Staff, Hotel, Food and location!

Breakfast is great, staff helpful and nice!

I enjoyed the stay; staff was amazingly helpful and friendly, the breakfast was good and the place was clean and well kept. The room was spotless and equipped with everything we needed.

Super friendly lady checked me in. Bed and sheets and room were clean and tidy. Highly recommend.

.

The staff was very friendly, room was clean, the beds were very comfortable!

Great place to stay in a great location!

The staff that checked us in was so nice and helpful which was greatly appreciated at 12:45am! We had just arrived by Amtrak. Breakfast the next morning was very delicious but it would have been helpful to have labels on items not in their original containers. Coffee was delicious and hot! Check out was quick and easy! Parking fee should be a little more obvious. Loved the after midnight check in!

Staff was very friendly . Parking was safe

It was good not too far for walk to river walk. If they had included parking in fare then it would have been great.

N/A

The staff were very accommodating and gracious.

The lady at check in was super helpful and very friendly. I wish I could remember her name to give her recognition here. She made checking in a breeze and very pleasant!

Sux that they charge you $20/day for parking. But other than that, clean room, shower water pressure was great. AC worked good. No complaints. Definitely stay again.

Great location if attending an event at the Alamodome.

Great stay! Clean, comfortable, friendly staff. So many things in walking distance. Will definitely be my choice whenever in San Antonio.

Cleanliness was okay- pool of water on the bathroom floor when we arrived plus trash on the chair and food and dirty dishrag in the kitchen sink. Front desk staff made it easy to change rooms. Second room much cleaner except found a nasty melted candy stick wrapper and goo under the mattress. I told the front desk staff so I wouldn’t get charged. There was an issue with the key cards not letting us in the room and the culprit ended up being a bad battery in the door lock. Breakfast was wonderful. Staff were helpful and welcoming. If they could elevate their cleanliness up a notch, they would be a perfect place to stay.

Had a wonderful time here for an anniversary. Staff was helpful and fast. Breakfast was good and they had a lot. And the room was fantastic. Parking is a bit much but the convince of being close to the riverwalk is worth it

A great stay for a great night out in the town

Very nice clean walking distance downtown entertainment.

Great location, close parking, well maintained place.

Very great experience. I traveled with some students for a competition. Rooms were very clean and comfortable.

Good clean hotel, nice area, good breakfast.

I really enjoyed our stay at this property. Everything was nice and clean. It was a quick walk to the River Walk and other places. The hotel staff were very friendly, nice and accommodating. They went above and beyond to help us with any issues we may have had. Exceptional customer service. I would definitely recommend them to anyone looking to stay close to all of the attractions.

Easy check in, clean and convenient parking

Out stay was good, okayish complementary breakfast. It’s around 10 mins walk to river walk, if you have elders, plan your stay accordingly

Breakfast was great! Hotel is within walking distance to major attractions…probably 10 minutes. I always felt safe here with my family. Overall a great stay!!

Was a nice comfortable stay and the staff was very nice and welcoming

Great.

Great staff, extremely clean. Comfy beds, definitely will stay again.

The staff, especially Sylvia, was wonderful. She was helpful and provided us great customer service e with our needs.

Awesome location and good breakfast.

I was very happy with our experience and we got exactly what we had reserved. The staff was very nice..

Love the conjoining room suite

The staff was very helpful and friendly. The room was great and clean.

The manager when we checked in was wonderful. There was a bad storm the night before and the Suite we booked had some damage. Before we even checked in she had already had a resolution for us.

I love the set up the rooms and the staff is very friendly

I arrived very late for my reservation but the gentleman on duty was very helpful and I was assured of a room. I will plan to reserve space at Staybridge for all my San Antonio visits. Thanks!

I enjoyed my stay. The room was clean and the breakfast was good.

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I've stayed a few times at this location. Everything is at walking distance, very friendly and helpful staff. Very clean and breakfast is a plus. Highly recommend

From the moment you walk in, the staff greet you so friendly & kind. We arrived earlier for a graduation & they were kind enough to allow us entry to change/freshen up before the event. Breakfast is always on point. Highly recommended.

Fix the elevator! Great location for a concert at the Alamodome

Excellent breakfast!

Stayed there for a anime convention that was at the Henry b Gonzalez convention center which is right across the highway, it was a little confusing finding the entrance but other than that the hotel is very nice, the staff was super nice and answered every question we asked.

Everythjng was wonderful and we enjoyed our stay

breakfast and evening meals (Mon to Wed only for latter). Right next to Amtrak station so very handy

The location was amazing. The hotel was walking distance from the venue where we were attending a college graduation ceremony. There was also a vibrant outdoor market place literally right outside the hotels front door!

Stayed 2 nights for UTSA graduation and it was the best decision. Walking distance to alamodome and lots of night life. Staff was great room was fabulous no issues no problems and no traffic. I'll definitely stay here again for any alamodome events.

The breakfast menu is amazing. Everything was so good and fresh. The hard working kitchen staff kept everything nice, neat and clean.

Clean room convenient location

The lady at front desk was very helpful, the only thing was getting there was hard cause the start of fiesta

Close to San Antonio Amtrak train station

My stay here was excellent the staff is very friendly 10/10

Need more menu for breakfast

Thank you !

Wonderful stay for us! We will be back!

Property was perfect, super cl

Very nice breakfast, staff excellent, checking on you to make sure you had everything

Everything was great

Outstanding room, staff and gym. Can’t wait to go back in October.

Breakfast was great. Roland and Aaron were very nice and did a great job.

Clean and quiet

Great hotel and staff! The breakfast and evening socials were highlights, and the location is perfect for visiting the Riverwalk without the crowds. Just a heads up for future guests: the bathrooms don't have exhaust fans, so the steam set off our fire alarm. Also, try to request a room away from the elevator if you are a light sleeper, as it was quite noisy at night.

Great choice staying here everything was excellent breakfast was really good clean rooms comfy beds can’t bealive there was actually hot water throughout our stay most importantly best reception service

Staff were friendly and helpful

Clean comfy safe

The parking left a lot to be desired. Needs better signage to indicate where the front door is.

Probably my favorite hotel I’ve ever stayed in. Staff was so nice.

Everything about the hotel was great! Staff was very helpful and nice. The riverwalk was walking distance and there’s also a great pizza place around the corner with great staff.

The hotel and staff were great. Our room was clean and had plenty of towels. We started our days early so we didn't experience their breakfast. There's a great pizza place around the corner called Boom Pizza Box that is delicious. The coffee shop El Tigre was great as well. My only complaint was this: we checked out about 3am on our check out morning due to an early morning flight. When we went to the counter the gentleman working the front desk had a loud podcast on. When he went to go turn it off he put his cell phone down on the counter where it exposed inappropriate pictures he was looking at. When he realized I saw the pictures he turned his phone over and just made the situation very awkward. Other than that everything was great.

Great customer service. They go above and beyond. Huge kudos to the Front Desk team.

Clean room, free handicap parking, and breakfast. While we were in sitting area cleaning person was mopping floor and there was an odor like old dishrag water. Probably old water in bucket.

Yes

Best layed out hotel I've stayed at. Clean room, staff and amenities. Breakfast was awesome.

Yes

Staff was very courteous. Stove top did not work. The air conditioner was very loud after cycling from off to on. It repeatedly woke us.

Great staff, spacious room, and good breakfast

The hotel was within walking distance to Alamodome which was very convenient.

Staff was wonderful Room very clean

This is my new favorite place in San Antonio

The room was clean and the beds were comfortable. The hotel was quiet. Front desk staff was courteous. I loved the free breakfast and happy hour. It was a very enjoyable stay while i was in town.

This was a great room! We enjoyed our stay and the location was convenient and walkable. Would recommend and stay again!

spacious room and great location!

Great room. Comfortable. A little loud with the elevator on the other side of the wall.

The hotel was very nice and the staff was even nicer.

Hotel is in a great location, and has an awesome view of the Tower of the Americas (where we went to dinner and it was amazing), but we had stayed here before and the main reason we came back was because of the

You could improve your breakfast.