Spark by Hilton San Antonio near SeaWorld

Excelent stay clean room, nice staff, good parking complimentary breakfast was good

Clean overall and Mani was great at checking in with us making sure we had an awesome experience.

Nice hotel, staffed stayed out of your way!

The elevator stopped working when we were leaving. My handicapped sister inlaw had to struggle going down 4 flight of stairs. We had to struggle with all of our luggage. Also, the hotel told us they were going to hold $50 for accidentals. $150 were held. They could not tell me why. They could not fix it. now I have to wait 3 to 4 days to see if I will be getting those funds back.

Good location. The pool was not heated. No microwave in the room.

The bathroom tub faucet had a steady drip that was quite annoying. The water temperature was warm however I would have prefer it to a little warmer.

The hotel was okay, it’s a 3 star and I wasn’t expecting too much, but as soon as you walk in there was an overwhelming smell of damp or mold and it was everywhere on the ground floor. Other than that it was mostly clean

Room clean great air

Clean room, updated.

It was clean the staff was nice it was in a good location the beds were comfortable my girls and I stayed in the suite and the boys stayed in a regular room they said it was just as nice The pool was cloudy looking

Just ok nothing else to say

It was pretty clean the beds were comfortable, but there was no microwave in the room had to go to the lobby to heat up leftovers for my kids and being on the top floor so that was a inconvenience, breakfast was not good just boiled eggs, muffins, cold cereal and bagels was very upset about that, the night manager was very rude to me overcharged me for a cup of noodles that was priced and decided to overcharged me at his expense gave me attitude about it,the other staff were very nice.

Staff was nice, rooms were clean. Whole place smells like chlorine though and wasn’t a fan of that.

Everything was clean the only thing was they had forgotten to place the cover back on the air conditioner, but I did let the staff know.

Air conditioner did not work. No one available to assist. Was repeatedly told manager not available

Room was clean, ac worked awesome, there was no coffee maker in the room but there was a cart by the front desk.

No coffee pot in room.. you had to go to the lobby to get coffee No ice buckets in room.. also had to go to lobby

This Hotel should not be listed as a hotel, this should be a Motel.

Great Hotel Staff, Pet friendly,Laundry and always the room clean

Water damage in hallway with what looks like mold on the ceiling

Welll I like because was close to the base has some restaurants but the hotel is. Not clean cockroaches toilet really nasty breakfast terrible

Cuartos espaciosos, relación precio calidad muy bueno

the indoor pool is great! The breakfast options are great and diverse!

property was dirty there was a spider in my bed. In the shower a good 2 inches of the wall was missing and the ac didn’t work in our first room.

Great stay, beds were comfortable, loved that hygiene products were available including a hair dryer, surprised that upon turning on the tv- it was personalized to my name- that felt very welcoming- staff was very friendly and attentive. Would have loved to have a full breakfast rather than just cereal and bagels but it worked overall. Would definitely stay here again

The staff was professional and courteous. Our room was clean. The hotel location was close from Lackland AFB and close to freeways. Perhaps a bit more or maintenance in the building is needed, but overall it was a great experience! (I would definitely stay there if visiting San Antonio)

No waist your time and money

very clean rooms, great breakfast, and very family friendly !!

Visit was great. Breakfast was only weak spot, definitely could add some waffles or something

Our truck, however, was broken into along with 3 other trucks. The hotel was not at fault for this. Apparently, this happens frequently near this area. Please take all your belongings inside with you. Do not leave anything of value in the vehicle.

Shampoo and conditioner are completely empty

Close to family Roaches

They where having vehicle's brakes. For 3 day prayer to my arrival ,and the night i checked in they had 4 vehicle"s broken into that night all guess including myself checked out the next morning after learning of the vehicle's being broken into i highly encourage any one not to stay at this location.

The rooms were great n the pool was awesome. The breakfast menu....hard boiled eggs for breakfast?.It would of been nice to have hot food.Thatbwouod be the only reason I won't go back to Sparks.

Everything was great. We had a minor temperature issue with our room. But the staff was very helpful & we were able to work out the inconvenience. The indoor pool was great as well.

Breakfast was below average, channel selection on Tv poor, mold around tub, faucets dripped, land around the building extremely unkept and full of graffiti.

Breakfast area was spacious and clean . Breakfast selection was lite ...

The room was decent sized and the AC worked great. They also had signs warning to not keep anything in your car as they have a problem with people breaking into vehicles. There was a lot of broken glass in the parking lot.

Quiet and clean Very hot in the hallway and the breakfast didn't have any choices for children.

We had a great two-night stay! The room was clean and comfortable, and the staff was friendly and helpful. We enjoyed our visit and would happily stay here again.

Cars get broken into all the time

During our stay, 15 cars were broken into during the night. The staff never acknowledged us even though we went in and out multiple times a day. The breakfast provided was not anything cooked, only dropped off from packages and the fruit was moldy and bad. They put it out multiple days in a row despite that fact. The room had mold in the shower and broken tiles. I was surprised this was a Hilton hotel.

Location to SeaWorld. In door pool. Breakfast selection. We killed several roaches in our room. Carpet was dirty.

staff does not care about their customers, my car was vandalized at hotel parking lot and they didn't bother to notify us or call police. Never came out to see if we were ok or there was something we needed. Will not be staying at SPARKS Hilton Seaworld

Hsbs

Everything was well maintained and the staff in the morning helped me get my coffee while I was juggling my toddler

Fortunately, the lack of air conditioning appeared to be limited to the lobby, as our room on the third floor was comfortable. However, there was only one elevator serving the entire building, which could become a major inconvenience during busier times. Luckily, we did not encounter significant crowds while using it. We also used the indoor pool, and while the pool itself was fine, the condition of the facility was concerning. There was visible peeling paint and ceiling material, likely due to the constant humidity associated with an indoor pool. After leaving the pool area, we noticed flying cockroaches, as well as cobwebs and spiders along the walls and ceilings. Once we returned to our room, we discovered that the hair conditioner provided had run out. The following day, we requested fresh towels, and we were told that housekeeping is provided every other day. To their credit, the staff did provide us with fresh towels and replacement conditioner after we requested them. Unfortunately, the most concerning incident occurred on the morning of checkout. We witnessed what appeared to be multi

Do Not Stay Here staff is aware that vehicles get broken into at night and there is no security. During our stay there were at least 7 cars windows broken. When you go into the lobby to report it to the front desk they just point at a sign that says “cars are being broken into” and say “call the police”. Do not stay here unless you want to drive back home with broken car windows.

Good night stay some wear and tear in the room ( wall above shower wallpaper coming up)

Air conditioning was horrible. The temperature didn’t get below 73 and management said it was because of the high temperature outside. Hardly any hot water and it was hot in the lobby and hallways.

Location was great and family friendly hotel for anyone planning to go to Sea World

Hilton version of motel 6. Just ok.

Very clean and quite

They air fresheners at the main entrance, trash bags in the trash cans, keep the elevator working regularly, since it's the only one, the building has. The staffs were great, but the breakfast was terrible, egs were had to pee, and were very cold.

There was mold on the ceiling. The card reader did not work at the additional entrance doors. The place smelled of mold. The AC did not work in one of the rooms. The elevator malfunctioned multiple times over my family’s two day stay. The selection for breakfast was terrible. Housekeeping only comes every other day. AC did not work in hallways or the stairwells that we had to take because of the elevator not working.

Never clean our room for the 3 days we were there

The staff

Close to parks No ac in the halls it was extremely hot and muggy . Had to take the stairs when we arrived due to elevator not working

There was no microwave in the room, which is weird and the room that I stayed I (#315) had a metal piece on the door where you had to push it and slam it shut because I think someone had to break in it before there was a crack on the door

Muy buena ubicación y excelente servicio

The restroom had mold and the ceiling in there appeared to be very poorly patched up. Same goes for the pool area

Muy limpio

The air didn't work well

Friendly staff

El desayuno de los hoteles siempre es algo normal este desayuno no cuenta con nada tener en cuenta no contar con el desayuno , cosas caducadas con sabor a agrio

Worst decision DO NOT BOOK with this HOTEL! I Repeat Do NOT BOOK.

The AC would go back up on its own and had a slight midlewy scent in the room but wasn’t the worst. The laundry is open 8a-8p but the staff were super helpful in letting people in after hours to finish up or even start their laundry if need be. Any issues we had, the front desk was amazing at sorting it out and remembering when we would come back through. My biggest complaint would be house keeping. We had specifically asked that trash be picked up even if nothing else was done. I guess nap time for 2 toddlers coincided with the house keepers rounds on our floor. In most places I’ve stayed, they’ve made an effort to come back by at a later time ti better accommodate the guest. We ended up asking the front desk for trash bags to help with the diaper situation as no one came to our room in the 3 nights we were there.

Clean and the beds were super comfy I wish they had better breakfast options

The ceiling in the bathroom was falling down!

Room was clean staff was nice and breakfast was a good basic meal. Only concern was the show would not stop leaking and was annoying.

I like the room was nice clean and comfortable I did not like the breakfast not a lot of selection and coffee was empty had to wait for later to get some

The location was good and cleanliness was great. Staff was nice. Would stay here again

At check in the staff was very nice. The room was clean but hot (there was no air conditioning). The whole floor seemed to have air conditioning issues that was not fixed in the 4 days we stayed. The front desk staff did let us borrow a fan which just blew hot hair around. The room bounced between 77 & 81. There is no microwave in the room or coffee maker or even ice bucket and cups. Breakfast is bagels, muffins, hard boiled eggs, oranges & apples, cereal or yogurt. To turn the shower off it felt like I was breaking the knob. Plus, in the middle of my shower I had to clean out the tub drain because it was not draining. The hair I cleaned out was not from my family. Elevator is very slow and they only have one elevator.

Didn’t like th smell of it

Room had cracked paint and black mold in bathroom. Staff was friendly. No lotion or shower cap. Room was not cleaned between days. Was more like an old Holiday Inn than a Hilton. Breakfast was very minimal. Will not stay there again.

NIGHT. The breakfast has very limited. Aimed for single adults. The only benefit was that it was less than 10 minutes from SeaWorld.

Rooms were clean and comfortable. Pool is very nice. Hotel is out of date though. Elevator kept going out. There is NO gym or they decided to close it while we were there. Several places to eat around hotel and Seaworld is very close.

The building and rooms are run down considering this is a fairly new property. The bathroom ceiling was exposed and the wall paper was peeling from the walls.

In the Texas Heat the A/C working properly and cooling efficiently is a must. The A/C I. The room was not cooling and made for an uncomfortable stay

Breakfast is not great. Just bread and cereal

There was literally nothing "wrong" with this hotel. I think people Are so dramatic or demanding luxury from a 2 star hotel which is ridiculous. I asked about the cockroaches, they don't have any. I asked if the faucet in the bathroom leaks, before accepting, they said no. So. All in all there was mildew in the oat milk and the breakfast person on our first morning didn't feel like replacing anything unless asked. It was silly. Maybe they are instructed to do so by management to save money. They just need to care more about healthy and sanitary maintenance. I broke a glass container outside in the driveway and they swept it but had no attention to detail to make sure to get all the glass so that's how I know people also wouldn't care enough to use a pipe cleaner on the milk spouts every day and sanitize the containers everyday. It's horrible that they use boiled eggs with the shell on. It's impossible to peel and rinse the shell off the egg. Gross. Just get the pre peeled kind like everyone else or steam them in an egg shaped steamer which you also can't clean properly-so nevermind. Yes the juices are watered down. Not delicious. The staff did NOT come to clean our room every other day as promised we had 3 days worth of trash and crumbs all over and the toddler spilled blueberries on the bed. Otherwise it was just as nice as everyplace else I've ever been, including Vista Walker Hill in Seoul South Korea. Maybe even better because Spark has free breakfast. <3

The water was not very hot. We complained and it was adjusted.

A well run hotel with helpful staff.

Restroom toliet needs to be reculked, the toilet goes side to side. Water pressure is not good and there is water damage in the restroom. Shower head needs to be replaced has a little of the water debris that white hard scale. Breakfast was a disaster. Seems only refilled once not the best at all. Room 307 definitely needs to be redone,flipped and deep cleaned. Used to be a house keeper for a hotel and we flipped rooms for deep cleans every 2 weeks because everyday maintenance.my husband was not impressed at all and we will not be staying here again. Once you find a good hotel just stick with it. Home2suite or best western are my preferred. You pay for what you get for sure.

Luggage carts broken flat tires. No soap in shower upon arrival. 5 night stay housekeeping only came once and had to ask 3 times over two days for toilet paper. Air in pullout couch area wouldn’t drop below 75

The hotel is very clean , the staff were great! The disappointing part was the breakfast. It was very minimal compared to other hotels we’ve stayed in. Only had beagels, bread, boiled eggs, apples oranges and yoghurt. For the price of the hotel I expected more variety in the continental bf menu.

The room was not clean. There were bugs both dead and alive on the carpet. The tub was stained. I did extended checkout and the front desk guy unlocks my room and tells us we have to checkout without checking to see that we actually had 4 more hours.

Hotel was very nice. Above my expectations. Nice indoor pool. Staff were wonderful & very helpful to accommodate our family. Will definitely stay there again. Very close to Sea World.

Friendly staff, smooth check in and out, Clean room, breakfast was good, overall a good experience

Elevator was broken but rooms were great and no trouble

It’s was alright

Clean however the shower was loose, needs ficing

There is no EV charging station. Their amenities says there is but no. Elevator button was broken.

Elevator doesn’t work. Breakfast had very minimal selections. We just needed a place to sleep so we were able to overlook these things. Wouldn’t recommend for a longer stay.

Next since we were staying 4 days they said we would receive room service every 2 days so on the second day we left our room and went out for a few hrs..Upon return around 5pm our room was still dirty. I called down and had to ask for service. Horrible hotel esp w/kids!

The elevator was broken

Room was big. Only issue was hot water for shower. Was it getting that hot? It AC was very loud.

Everything was great

Was great

Additionally, our room was missing basic amenities, including bathroom soap and body lotion. The service in the breakfast area was also concerning, the staff member in charge was rude to both children and other guests. We checked in late, and when we raised our concerns, the only option offered to us was to cancel our reservation, rather than assisting with relocation to another hotel. Furthermore, communication at the front desk was difficult, as staff demonstrated limited English proficiency and poor customer service skills. The ac unit was really loud as well Overall, the experience did not meet our expectations.

The Pool was cold and dirty, the roof was caving in, in the pool room. They had the back door proped open with a 5 gallon pain bucket so anyone could walk in. The ac in our room never fully cooled it down. I'm extremely disappointed in our stay. I had higher expectations for a hotel that carried such a prestigious name.

Shower was in a horrible conditions. Mold and sign of leaks in ceiling. Loose faucets, drain was completely loose and might have been leaking to lower level. Smelled like cigarette when ac was running. Also the main thing if you don’t want your vehicle tampered with or stuff stolen. DON’T STAY HERE. During my stay my latch was messed with and three truck were broken into. Broken glass everywhere.

just okay

I stayed here with my family at the end of March and it was a nightmare. We ended up checking out after one night even though we booked the hotel for 3 days. The elevator didnt work, the pool heater didnt work, the a/c didnt work and the hot water didnt work. The "breakfast bar" is just bagels and cereal. I had to argue back and forth with the property manager and expedia for a refund for DAYS. The property manager lied and said I never expressed my concerns, which couldnt be further from the truth. Pick any other hotel. Seriously.

Not a secure parking lot. There was vandalism and property stolen from customers vehicles

Had one issue the elevator was not working, and had to walk up stairs with our luggage. But the room was very clean and comfortable. Located next to a very nice restaurant. Staff did accommodate us a lower floor . Overall would stay there next time in town

Indoor pool was not heated which is the reason we booked this hotel. The pet fee was 75...as much as the room. No coffee in room and the breakfast was awful.

Everything was great!! Quick check in and check out. Will stay again.

It was comfortable and clean.

I would stay away from the breakfast.

Yes

Please get the elevator working

The parking was good. Did not like that a $50 was asked for any damages. Also did not provided with paper cups. No small trash bags in waste baskets.

The room was clean and comfortable. The only thing missing was a coffeemaker. The staff we courteous and professional.

The breakfast was a let down, but everything else was clean, very comfortable, area was nice, service staff was awesome!

The staff the room all of it. They were so amazing. Definitely coming back to stay here again!!

Manny was the best and made sure my stay was everything I needed even after adding an extra night. Thanks Manny!!!

Breakfast was limited room was clean plenty of parking

I used a black light and room was spotless but the chair had a few mysterious stains and the wall had a hole in it bathroom was clean too but the floor tiles was loose

We booked a two-night stay. We noticed cockroaches in the bathroom the morning of the second day. When we returned that evening there were a few big roaches and many baby roaches. While I was talking to the front desk worker (who didn't appear surprised by the news of the infestation) my wife called and said they were in my clothes. I asked for another room...if it wasn't already after 10pm at the time, I would have packed up and left. The room the front desk worker took me to had cockroaches in the bathroom again....worst hotel experience ever.