Spark by Hilton San Antonio Dominion

Bed sheets were never changed

The room was extremely comfortable. 3 - disabled Parking spots. Over charged by $105.20. Paid for 2 nights and charged for 3. Horrible CUSTOMER SERVICE!

Everything was great stay

La ubicación bien; pero el cuarto olía mucho a humedad . Poco estacionamiento .

Really clean hotel, friendly staff, breakfast consisted of coffee, yogurt, bananas, apples, instant oats, and bagels along side cream cheese of your choice (no eggs, bacon or hot pan foods). It’s a great value hotel!

Very friendly & helpful staff. Nice continental breakfast each morning with plenty of coffee day or night. Nice sized room. Would definitely recommend it to friends & family.

The front check-in counter guy was extremely nice

The property and room was clean. Bed was comfortable. No issues. Perfect for what we needed.

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I suspect the smell was coming from the shower curtain; it reeked like a rotting cleaning rag. I would have asked to change rooms, but it was already late and I had already unpacked, so I just put up with it and went to sleep. I was relatively satisfied with the rest of the services.

Nice clean room and very nice staff

The breakfast needs improvement. It should include a hot breakfast with meat, waffles or pancakes for the price you pay.

This facility does not meet other Hilton standards. There is a lot of noise. A person had a dog in the breakfast. There was no shower gel, etc,

The room smell like wet sock for some reason

Muy buen servicio

Very convenient for our stay but the pet fee is high and the breakfast was meh.

Bugs In both rooms

Had had 2 chairs in the room. They only had 1 Luggage cart for the entire hotel. The morning breakfast could have been watched over a little better. Keep running out of coffee. The only one taking care of the breakfast area was the desk person.

Very clean and well maintained

Justin was a very helpful young man that checked us in. He was very nice and kind even though the customer in front of us was not nice at all towards him. He kept his cool!!!

Great variety of easy breakfast items Room was very cleaned and room was comfortable

Room was perfect for our stay Parking space availability is great Ok I was hoping for eggs and meat for breakfast, but not on the menu the cereal/ milk / bagels/ fruit/ boiled egg and the juice and coffee was sufficient and yes a toasty bagels is good if you have extra funds be a blessing go try local food places

RECEPTION DID NOT MENTION IT WAS OUT OOF ORDER! UNTIL I DRUG MY BAGS DOWN THE HALL AND BACK AGAIN TO ASK " ELEVATOR BROKEN?" HA. WITH A GRIN , SHE REPLIED YYOU WILL HHAVE TO USE STAIRS! AT 73 FEMALE. WOW!

Gr was t

Very affordable. Great free parking. Free food to eat in the morning. Easy access to a gas near by station.

The rooms and property was very clean the staff was nice and helpful used the gym it was small but enough equipment for a good workout

I chose the Spark Hilton on I!) West in San Antonio, TX as my hotel while attending a family function. The Staff ( Eva, Justin and the Sweetest young man that works the midnight shift , sorry I don't remember his name) were all On Point. Taking into consideration with what They were working with. The elevator not work for a day in a half made our stay a bit difficult. My sister has pain in her legs and climbing the stairs was a bit painful for her, the staff noticed and were sincere when they apologized. I also made an observation that the computer systems was intermittent. The staff never complained they just thanked us for our patience and understanding. In the future I would stay at a SPARK Hilton. An Aging Veteran

The location was very convenient for us and the staff was very friendly. They only allowed a single key per room, but that wasn't a problem for us. When we arrived in the room, the bathtub was full of water and the drain was closed. Very odd and begs the question how clean it was. The other problem was the curtain needed to be replaced and couldn't close properly and there was a bright light in the parking lot that was rather irritating. We also had a problem with noise. The beds were comfortable and the water was good. I would likely not stay here again.

Staff were excellent, helpful and friendly.

Perfecto

It was really clean and breakfast was simple yet satisfying

La limpieza

The staff very professional and friendly 👏.

Upon arrival, it took about 10 minutes for Justin to hear the bell that the lady behind me kept ringing. He was in the back eating his lunch and didn’t hear it. When I got to my room, there was a pair of men’s socks behind the door and 2 cups left on the bedside table. I did my own wipe down of everything just to make sure it was sanitary since it obviously wasn’t cleaned properly. Bed comfy. 2 pillows comfy the other 2 were lumpy. Lotion dispenser was almost out.

We've stayed at the Spark several times and will continue to choose it. It is reasonably priced and a good overall value. The only complaint I have for this stay was that we tried to check in at around 1:30 PM (Official check in is at 3:00). Most hotels that I have stayed at will allow us to check-in that close to 3 PM if a room is available. The clerk would not allow me to do that unless I paid a $25 early check-in fee. I refused and had to return later that afternoon. She also mentioned that they had 8 rooms like the one I had booked available. It was disappointing to me, since this is our hotel of choice during our visits to San Antonio.

Staff courtesy

Really clean and quiet

Loved this hotel. So clean and friendly staff. When we entered the room the TV was turned on and said your name I. The middle of the screen. We only stayed overnight on our way home.

Helpful staff. Amenities average. Efficient room, except floor near bed was dirty.

All was exceptionally great!!

Overall I had a good stay. The location was very convenient. We went to Six Flags and the hotel is only 10 mins away. The room and overall hotel are very clean. One thing to consider is that the king suite room does not have a pull-out sofa. It would have been nice to know this before booking as I had 3 people in my group and the sofa barely fits a child laying down. Therefore, I had to go and buy a blow-up mattress. Other than that the hotel staff were friendly and helpful. We used the pool which was nice but could have used a cleaning and I had to ask several towels.

The breakfast could have been, however the location was nice.

Everything was good. Breakfast could be better.

Breakfast is mostly cereal, fruit, oatmeal. And hard boiled eggs. Breakfast items can be purchased. Parking is extremely limited especially because multiple trailers happened to be staying and blocked 6 parking spots

I enjoyed every thing about the property except for the breakfast a warm meal would have nice , perhaps a waffle maker scramble eggs and sausage links , comfortable seating

Everything went well. I just wish our neighbors and the people above us were considerate of others. They did not keep the noise level down into the early morning.

Clean and friendly staff

What a nice little hotel. Justin was the person behind the desk and was extremely helpful. The breakfast in the morning was just top notch. I mean, it was missing bacon, but other than that. Although I will say, I am not a fan of weak coffee, so the Folgers just did not hit the spot.

Clean and nice

The place was very convenient and clean. The bed was very comfortable. Breakfast was only cold cereal, oatmeal, hardboiled eggs, bagels, and yogurt. No hot food.

PARKING

I was late g

My biggest disappointment was the pet policy. I specifically searched for a property that was pet friendly. The website indicated that this one was. I was beyond shocked to learn that while, yes, they are welcome, their is a "non-refundable pet deposit" of $75.00 on top of the "refundable pet deposit" of $25.00. I am sorry, but that $75.00 is a pet fee, not a deposit.

Advertised on breakfast buffet and it was dry cereals and toast. Juice and coffee. Very disappointing

I had a great stay at the Spark by Hilton San Antonio, Dominion. The property was clean and well-maintained, and the rooms were clean and comfortable. The location is very convenient, with easy access to Interstate 10 and plenty of restaurants, shopping, and things to do nearby. The only area I think could use some improvement is the breakfast. The selection was pretty basic, and I would have liked to see more variety and more hot breakfast items. That said, everything that was available was good and convenient. Overall, I enjoyed my stay and would consider staying here again. Great location, clean property, and friendly, comfortable atmosphere.

Unfortunately, we came in late and I asked if I could get some extra towels and the cleaning crew wouldn’t be until 9 AM the next morning so we had to make do with the towels we had because we left before 9 AM the next morning, other than that, everything seemed great that staff was amazing

Not coming back

It was very basic, but really nice for the price.

It was a good stay. Only complaint was that you could hear everything through the walls while staying on the first floor. Who was moving furniture at 1:30 am?! There were sounds of couches dragging for at least an hour.

Clean

Very clean room, beds were very comfortable, friendly staff, coffee 24 hours!! Nice breakfast

The place was clean and the staff was friendly. The building has a very cheap feel to it, with very thin walls; you can see where they cut corners during construction and decorating the place. The breakfast during our visit was disappointing with basically zero options for someone with gluten and dairy allergies; but that was completely expected and not being held against them. Will stay here again.

The check in guest was so helpful. The hotel was very clean.

Very clean and spacious rooms. Near by a lot of places

Breakfast was nonexistent. Only had cereal and bread to toast

Excellent

El cuarto estaba sucio y con pelos y sangre les pedí ala al personal del hotel que di podían limpiar otra el cuarto y no quisieron nos mandaron a otro cuarto y estaba igual con pelos el colchón y aparte el personal estaba muy despota y nos estaban haciendo mala cara cuando nosotros le pedíamos algo del desayuno nos volteaba la cara como si le molestara por pedirle las cosas yo creo que ya no volvería otra vez a hospedarme me sentía muy incómodo y mi familia también no estaba agusto

Clean room, bagel breakfast, coffee 24 hours, easy access, free parking

The staff were very helpful. The amenities were in good condition

Why we hadn’t found your location sooner is beyond comprehension but we are so glad we finally did! We don’t plan to stay anywhere else when we visit San Antonio or the surrounding cities/towns!

Extremely clean!! Comfortable beds. Great TV. Lots of drawer and closet space. Breakfast was very nice with a choice of hot foods as well as the standards.

The location was wonderful

We stayed for a week and it was a very pleasant stay. The staff were friendly and attentive to any needs we had. The room was cleaned and the hallways were well maintained. The only big drawback for us was there was no microwave in the room.

Staff was excellent. Very helpful.

When we first arrived our room had a stench, I found a cleaning lady and she quickly changed our air conditioner filters and it was back to normal quickly. The young man at the front desk, Paul, was very polite and helpful.

The cleaness of the hotel was very good

Breakfast only really consisted of cereal and oatmeal.

Love the room, only thing bad was no microwave in rooms like the other hotels I stayed!!!

Everything was great but the breakfast needs some more options other than carbs. With a special diet the only thing I could have was a boiled egg.

Loved this hotel, very quite

The hotel is great as far as cleanliness and parking. The staff could be a bit more friendly and engaging. Breakfast is very basic continental - but that's okay because you aren't paying premium prices. We stay here when visiting family who live in that area of San Antonio. Will stay again.

Enjoyed my stay..wish more choices for breakfast, and the sodas didnt cost so much

Shower curtain smelled musty

The pool was dirty

roaches everywhere and the pool was closed down the entire time and green.

Cuartos limpios, excelente servicio y personal professional y muy amables

Good experience. Staff was really nice

Breakfast could have been better cereal, cold boiled eggs, and yogurt isn’t good for most that have health issues

Slow check in 3hrs.system down

Breakfast could have had some hot food

Great location. Less than 10 mins from Six Flags. Great customer service. Very clean and very comfortable beds. Breakfast was definitely lacking but there were many options close by. All around great stay. Will definitely stay again when we go back to Six Flags!!!!

Also, the breakfast was way better than I anticipated. Basic continental, but with boiled eggs, laid out attractively and stocked well. Fresh apples and bananas. 3 kinds of bagels (plain, cinnamon raisin, and with seeds). Some kind of muffin. 4 cereals. Instant oatmeal packets. Vanilla yogurt with several toppings you could add to it. And a bunch of little things to put on your bagels….nutella, peanut butter, jellies, etc. Orange and cranberry juice. And of course coffee and tea. Bed was firm with a variety of pillow smushiness. The only drawback was the freeway noise, but that’s not the hotels fault. Would 100% stay here again.

Good hotel. Limited Breakfast.

Breakfast no good

I was really pleased with this hotel. The price was great, the continental breakfast was really good including hard boiled eggs, a yogurt bar, and all kinds of other goodies to power up your day. There was an Elkay water dispenser to fill up water bottles. Everything was clean and the staff was very helpful.

We got there an hour after check in time and lobby was full bc everyone was waiting for the rooms to be clean so they can check in as well. Some said for more than an hour! No mgr was on duty at time. General mgr never answered calls. Staff was Not helpful or any accommodations given due to the inconvenience. A lot of upset people.Rooms were clean, soft beds, and good water pressure.

Remodeled hotel, so nice and clean only complaint is the rooms do not have microwaves or coffee pots, which is a huge inconvenience because both days the caffeinated coffee was out downstairs because everybody was drinking it because nobody can make coffee in the room and you can’t reheat your food if you bring food back from the restaurants because of the microwave in the rooms.

The only thing that truly sucked was the breakfast, it was just the basics nothing hot though

Perfect ! For families

Unfortunately, the breakfast was below expectations. On the first day, several items were missing, and on the second day, there was very little variety compared to other hotels. Overall, I would rate the breakfast 5/10. The room also had several issues. There was water leaking from the ceiling near the entrance, and a bucket had been placed underneath to catch the dripping water, making it inconvenient to enter and leave the room. The ceiling was unusually high, which seemed to reduce the sound insulation. The room had a noticeable echo, and conversations from the neighboring room could easily be heard. During the night, I also heard repeated cracking noises from the water pipes, either in the walls or the ceiling, which made it difficult to sleep. Additionally, the room did not have a microwave or a coffee/tea maker, amenities that are commonly expected in hotels. Overall, while the staff and cleanliness were excellent, the room condition and breakfast experience need significant improvement.

The rooms were spacious although I wish the suite would have a pull out bed. The bagel breakfast didn’t do it for us or the snacks for sale. But the workers were always available so it was a decent experience.

The hotel was really nice for the price. Great location - we went for a wedding out in the country. Sad thing was the pool was out of service.

Broke tv lacking blankets

Great hotel, very clean and in a great location. Great service!

No microwave in the room.

The breakfast could have had more to offer. It was free but the selection was minimal

They Advertise breakfast, it was basically a bagel bar. The coffee wasn’t hot and I had to ask the staff about making some coffee

Breakfast was continental but don't expect hot food. This wasn't an issue as we didn't have a chance to take advantage of the breakfast bar but it only offers bagels, muffins, and yogurt.

Friendly reception & clean room.

We hated everything about this hotel girl in front looked like she didn¿t even know what she was doing , our ac stopped working for hours room was hot the bed sheets dirty with hairs candy was left on the floor Room was overall dirty .. pool had roaches

not much leaking a.c. office chair was trash, shower head didn't work very good, floors were so dirty you couldn't walk barefoot, had to change rooms nothing was working in the first room, and last but not least the toilet seat wouldn't stay tight. Lets not forget the name of the Dominion. The place was no where near the Dominion

Good price and location. Staff was very friendly. There were numerous areas that required some serious TLC. Dirty & stained carpeting throughout the hotel. The shower walls had poor patch work from where the shower rod had been previously hung. One wall had frame hooks. Not sure what happened to the frame. I wouldn't stay there again.

DIRTY. Sheets had stains. Beds were so hard. The overall look of the hotel isn't clean.

Rooms were nice size. Beds were comfortable. Check in was easy. The carpets in hallways and rooms were nasty. Looked and felt like they had not been cleaned in a long time. There was no lever on the sink to open the drain, so everything was slow draining which is gross when brushing your teeth. Also, the remote on the tv didn't work. And I noticed, and maybe I m just old and they don't do this anymore, but there were no phones in the room.

Exceptional

Location was okay, the exit to the location was not and very hazardous to exit, stop and turn. The door didn’t open. Took numerous time to open, had to be rekeyed every time we went in and out. The fold out bed was left dirt, with dirty sheets and pillow cases. The tub didn’t drain, The toilet clogged a couples times. The pool is dirty, no secure, no lighting and most of the items are broken and or rusted. There are stains on the couch, the floors were sticky and walls had holes in them. Looks like there was a leak and the repairs weren’t finished. The sink is falling off the wall. The hall was dirty and flooring nasty along with an unsecured unit across from us. The door did not have a knob nor lock on it.

Reasonable price Room smells a little musty

Front desk clerk accommodated us by giving us another room. Price was decent compared to other places. First room wasn't cleaned very well and items were left in the refrigerator from the previous guest. Quilts and sheets were dingy in both rooms.

There were roaches in the first room. I was charged double plus a double dog deposit.

The carpets of the entire building are dirty never been clean. The walls and ceilings have more cracks and than the ground. The beds are broken no springs to spring. Toilet was not attached to the floor all the way or sealed properly. The showers are dirty. The smell is to die for. Pool area had two chairs not enough water inside it he pool. No cleaning solution inside the pool to ensure the safety of the guests.