Spark by Hilton San Antonio Airport

Large clean room, polite and helpful staff, and airport shuttle was prompt with friendly drivers. Great experience!

Staff was friendly and courteous. Breakfast was put early and any needs we had were fulfilled. I would definitely reconsider staying again.

I was extremely disappointed with my recent stay at this hotel. The most concerning issue was a severe pest problem—there were multiple cockroaches present in the room during my stay. To make matters worse, management showed a complete lack of accountability when I reported the problem. The staff refused to apologize, offered no compensation, and treated the situation as if it were acceptable. Finding pests in a hotel room is bad enough, but receiving zero effort or empathy from management is unacceptable. I cannot recommend staying here.

It was a great clean nice staff good buffet and not to far from place around or down town

Everything was ok!

Clean, comfortable and helpful staff. FYI the Airport shuttle isnt available for early morning flights. If thats why you're booking here be prepared to get an Uber.

There was no clock, and no microwave. The carpet was really dirty, I had to throw the socks away. Parking was ok, breakfast was ok, i could not figure out if housekeeping understood English.

Don't stay here. My friend's car got broken into on the second night. His windshield on his passenger side was shattered. It looks like these property crimes occur frequently there. The handle for this toilet was broken. They would not clean our room. The eggs were made from powder.

Continental was good. Cereal, oatmeal selection, bagels, eggs, sausage, muffins, coffee, juice, water. Kept stocked and clean. Room and bathroom clean. Front desk staff friendly, courteous and helpful.

Clean, comfy room, good parking

Nice rooms and clean

Staff was nice

Staff was super nice though. The night guy that works the front was awesome and super sweet.

The amenities were awesome. The staff I met on arrival very polite. My issue is there was an anomaly which was reported to front desk. No solution not even an apology was given, it was like an everyday occurrence. I went back to the evening staff who replied that she doesn’t know what to say, still no apology or solution offered until I asked if I should just make a review. Despite that here I am being nice saying my issue is an anomaly when it was actually live in my room

It was good for my short 2 day stay. Good location and really close to the airport. Breakfast was not really that great. Eggs were watery and sausage patties were dry. My room was clean. There was a mildew-ish smell in the hallway, it didn't smell in the room though. Random to mention, but there is no microwave inside the room; The mini fridge froze my food items so i had to sit them next to the ac unit with the heat on to thaw out lol. Overall good for a quick in and out.

No están en un lugar muy céntrico

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Staff was nice and room was clean

First thing we saw when we got into the room was a large roach. It kind of went downhill from there.

A/C

The area

Air conditioning perfect

Nice place! Staff is friendly!

All good

No smell No smoking

Great experience- room was clean, bed was comfortable and coffee was hot. Simple but perfect for the price

It was clean which is most important. Easily accessible. The breakfast options were limited and I chose not to eat there

Great job

Love the pool and breakfast was good.

Decent place for a renovation of an older property. No thrills, just basic room, bathroom, bed, pillows, breakfast. It was affordable for a budget friendly Hilton property.

Price

Na

Perhaps the best stay.

The coffee and breakfast need improvement, overall good.

Had a great experience! Very well maintained and breakfast was also great. Will book here again.

The staff were kind and helpful. The breakfast staff were always welcoming. The hotel is in a safe area and the property is well lit as I had to walk our pet around the property on some nights. The rooms are cozy and are kept clean.

Clean room, helpful staff. Just shower didn’t work well and found out until morning when it was checkout morning.

Perfect for an airport stay

Staff very helpful clean and close to dining

All in all the hotel was very nice , front staff at check in could of been more nicer , my main issue was bathtub . I fell last night and injured my back , headed to er today , I took pictures there is no rubber mat nor grip strips inside tub. . Attorney will be reaching out .

Breakfast was good , nice

Staff was very easy going and helpful. No frills easy place to stay at a great price. There is a fee to park

Good experience, nice place and pretty convenient location

The property was clean and well maintained. Besides the rude customers the hotel stay itself was very pleasant. The walls are very thin and the sound of the TV 's can get annoying. I understood the situation but obviously other customers didn't. The breakfast was good but the eggs seemed powdered.

Great staff

Staff was friendly and room was clean

Its very nice for the price

The hotel is very clean, bed/pillows was nice. The fridge was so small

I love their pillows! Good sleep

Good location and service

Booked access room but changed rooms 3 times to find only accessable room out of service. Beds not clean, shower flooded bathroom no matter how we tried to fix issue. Do not book if need accessable room

Clean room. Beds/pillows are clean & bathroom. Breakfast is good. Staffs are helpful. Traveled w/ my sister & niece to Alamo, river walk & mission San Jose

All good

Everything was fantastic!

Hotel near the airport with lots of restaurants within walking distance. Very clean room. The hallway had a musty smell and the carpet needed good cleaning. Staff was very nice.

Everything was excellent

The room was very clean and the beds were super comfortable!

Our room was dirty, room smelled, hair found on towels, huge water heater in the middle of the hallway & customer service was not accommodating

Great staff! An older hotel with new-ish interiors. Rooms have fresh paint, flooring, and bathroom counter. A good stay for the price. Our room had a strong smell of a cleaner, like pine sol, so maybe was a cleanup from a pet. Again, best staff at a hotel!!!!!

If you need a basic hotel with basic amenities then it’s a good Hotel for that. Everything was good, nothing went above and beyond my expectations though.

The hotel had a weird smell to it ...ldk if it was the carpet or what! I reserved a room with 2 beds and when l got there they didn't have it it! Then we get a room there was no microwave and a mini mini fridge! The breakfast was mid! I am a dog owner too but l didn't like that people had their dogs in the area where breakfast was being served! I travel often because my son plays soccer, l would not stay here again!

Very clean & quiet hotel. Staff was friendly, helpful & professional

Friendly staff, clean hotel, very family friendly.

Yes, all was good, the person at recepción is so good. .

Awesome

Clean rooms, friendly staff and fast checkin

The staff was very nice and helpful.

wonderful stay rooms were perfect staff was great amenities were great 10/10

Love the breakfast buffet, especially the yogurt machine and toppings. Disappointed the yogurt ma gone was not working one of the mornings. That’s happened twice in my two stays there. Overall though, Spark is an excellent value and a great establishment.

Staff was friendly and room was clean

Two thumbs up! The pool was super clean as was the entire property.

Very nice! Property was quiet and inviting!

Jj

Blessings to all the employees there. I had an extended stay while going through a rough time in my life. Everyone was so nice,kind and unforgettable. Recommend to everyone.

Loved my 2 day stay at Spark. I’m local but I had to move out of my house early and headed to Spark to sort through the last of my boxes before taking them to storage. The team was so kind and helpful. I truly appreciate you all and I would gladly stay at Spark or recommend it to others.

Love how it's close to a bunch of restaurants and next to the freeway.

1 night stay. The location was perfect for what we needed. Hotel overall was nice. I was a little shocked that they charged $5.00 per night for parking?? It was just an open parking lot, nothing fancy or special about it. The room over all was comfortable, the bed was firm, TV worked and it was clean. I would like to see designers replace those useless pictures over the desk for a mirror for those ladies that like to sit and do their hair and makeup. They did have a full length mirror, which was nice and something else I found useful was an actual hook rack. Women are all about the details. The staff was outstanding, very nice and personable. Paying $5.00 a night to park and lack of a mirror over desk.

Spark hotels are actually pretty nice to stay in. They're small, but always clean.

Very run of the mill hotel. Nothing extraordinary but not terrible either. Room was clean and basic, good for a few nights. Worth noting that the person at the front desk was very unfriendly. No one goes above and beyond here, just very standard.

Ckean room nice staff would recommend

Room was clean, staff was helpful.

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Room 214, the a/c did not work...checked in late evening and of course I called the front desk immediately but they were completely booked and had no other room to transfer us to.No manager to speak with, no maintenance personnel available to help possibly fix the issue. Front desk attendant told us 3 separate occasions she would call us back within 30 minutes and let us know something. And we are STILL waiting.....Was the worse hotel stay I've had just do to the fact of no air movement, stuffy and HOTTTT ROOM. I just couldn't go around looking for another hotel a midnight with 2 kids after being outdoors and swimming all day, we just needed a good nights rest. Seemed like this is an issue though as I was instructed to unplug the a/c then reset and see if that would work. But it was no use. I booked because it was a Hilton, but I'm starting to think branding doesn't hold up like it use to.

Clean room, nice staff, good ac, breakfast could have more options but really not a big deal considering everything else was good. Pool was nice!

Friendly Staff. And the Manager Bruce is great.

Friendly staff

No vending machines or Convenient stores, so pack snacks and drinks.

I did not expect a $5 charge for parking.

Juan the mantience employee needs saved the day. He went above and beyond and helped changed my flat so I didnt miss my flight. He needs a raise/ promotion. True professional.

Great place to stay clean quiet and friendly

!!!!!

This hotel has potential. No microwave, bugs in the room and bathroom. What seemed to be a blood stain on the side of the bed. Law enforcement being called multiple times. Just not a good experience. Surprised that Hilton would put their name on this. Wi-Fi and TV entertainment was solid. Room was large.

Clean rooms, friendly staff

Great place! Second time staying - clean, convenient & budget friendly!

Room smell like a pound of weed (dope). The people across the hall was smoking as well. The room couldn’t have been cleaned if it smelled that bad. They have a wheel you spin to win prizes. I spend the wheel more than once. but never got the prizes.

Pleasant stay.

Nce

If I have chance to come again to San Antonio I want to stay in this Hotel again. Thanks to manager of site.

The room was very clean, and we were not missing anything. The breakfast was also really good.

I wasn't sleeping outside.

Did not have hot water the toilet messed up and I have to fix the toilet by myself. Very bad experience.

We will be coming back to this hotel when we come back to San Antonio

Water leaking everywhere from restroom vent and AC

Great staff! Breakfast was good. Price was excellent!

Clean. I think my room was next to piping. Loud noises through the wall all night. I could not sleep.

The location was so convenient! Easy access to the highway and close to several restaurants. Breakfast was not what I expected. It was not a hot meal for me since the protein served was cold boiled egg

Nice and clean

Quick drive from the airport. The carpet area around the A/C was soaked. We let the front desk know and also through a text and nothing was done about it.

The staff was extremely professional and helpful. Location was great!!! N/A

The property was nice and clean Need more security cameras.

No microwave. The a/c air stunk.

Everting

The room was nice enough for the price. We only stayed one night but it was sufficient. I did enjoy the 24 hour coffee in the lobby I saw on here in the questions portion that the pet fee was $30 and they had free parking. When I got to the property, the pet fee was actually $75 and parking is $5 a vehicle. Paying for parking in that part of town is really silly to me. They are not located down town. I mentioned at the desk what I had read and the girl checking me in was so sweet. She brought over her manager who refused to honor what it says and then proceeded to speak to me like I was stupid and said “I don’t know who is answering that but it’s not us” and I said “It literally says here answered by property” and she said “No”. She was just really rude and condescending. The breakfast was also very lackluster. It is not a hot breakfast and is actually an assortment of bagels, yogurt, oatmeal and cereal.

Nothing, the hotel cancel my reservation the same day.

everything. the property is unafe. and unclean. it was terrible.

No real breakfast just bread products and cereal/fruit and coffee/juice. I want meat and eggs too??

Small charge for parking seemed unnecessary. Substandard breakfast for the price (no hot dishes or protein except boiled egg).

Close to airport with free 24/7 shuttle.

Friendly staff, Jasayln was very nice at check in, clean room, shuttle got me to the airport on time. Elevators need something updating.

I liked the location of the hotel , the bed was comfortable but not the pillows… almost all the locations we needed to drive to were within close proximity… my wife absolutely loved the hotel .. The pillow were not too good.. the shower pressure was a bit weak… When I checked in to the hotel , the receptionist wouldn’t accept my registration cuz my email was in a different name (English) instead.. I was able to amend it so that was taken care of..