Signia by Hilton La Cantera Resort & Spa

Everything was great

All the amenities were beautiful and we truly enjoyed the kids pool. Only thing that could have been better was the service in the pools, there were a few staff members taking orders for drinks and food but somehow they would always skip us and not acknowledge us. Everyone else was super friendly and helpful except for the staff by the pools, they seemed a lot younger than the other employees. Valet staff was top notch as well as front desk staff.

Staff members were tremendously helpful with everything

Hotel and staff went above and beyond. The adult pool was amazing, beautiful and relaxing.

Clean room, nice pools

Wonderful stay! Great food! A memorable time!

So much room at the pool, plenty of seating all day. Exceptional valet and check in staff. Moderately long line at check in on a Friday afternoon but the helpful and attentive staff when you make it through is worth the wait.

Clean room , nice staff , didn’t get to do the spa since it was all booked and breakfast wasn’t available

This was an amazing two days that I stayed there love the property. Everybody’s so friendly. I recommend it five star.

Excellent service and beautiful property!

Clean rooms, staff not helpful

The poolside food is pretty bad. WE order the chicken Pesto sandwich and it was bland. We aso had the chicken tenders which were also bland. I do not recommend ordering poolside food. On another note, I think there were some kind of animals in the duct system or somewhere. WE heard this loud noise that sounded like someone was in our room. We only heard it late at night around 2AM. It was loud enough to wake us from our sleep. it happened both nights and was a little alarming. I do apologize that I forgot to report it to the front desk while I was there but I just forgot. We were in Room 4029 and stayed on Aug 15 and 16. Other than this and the abruptness of the pool bartender, I just loved my stay. The place is great and is probably my 10th stay since 2016.

A San Antonio classic.

We enjoyed our stay! Everything was amazing and the shuttle was also so helpful! Definitely will stay again

Good experience

Really Nice hotel property !

Nice place to stay in San Antoni especially if you played golf but expensive.

The Hotel staff were great, rooms very nice, Adult Infinity Pool Great, grounds were beautiful.

Parking was really far , since they do the day passes the pools were super busy during the day and parking lots full

Beautiful property, gorgeous spa and lots of amenities. Loved the adult pool (pina coladas were delicious!) and having access to room service. The restaurant experience could have been better. Overall we would go back!

The topaz pool and cocktails loved it

Nice pool. Great location near shopping, restaurants and entertainment

Superb

EV charge are only located at valet parking and sometimes there’s not enough spots so your car won’t be charged as your requested.

Room was clean, pool area very dirty and beer and liquor cups were not picked up and no clean pool towels when I got out. Plates and cups everywhere around pool. I asked for a microwave for my room and the microwave was very filthy outside and inside

Friendly and helpful staff. Feels like paradise in the Hill Country. Food and beverages everywhere we went were outstanding. Will be back!

Poor

Very good

Great Pools

The property is grand and spacious, the room is big and open. My only downside was the tv remote didn’t work and when we called it in maintenance said it was the actual tv and there is nothing he can do so we were stuck without a tv for the duration of our stay, Second downfall the shower wasn’t cleaned properly and had dark Long hair on the shower floor and walls, Besides that our stay was comfortable.

We had a great room. The only downside to our trip is that is rained all day Saturday so we didn't get to use our cabana or the pool

It was great

Excellent service

El resort está bien ubicado, cuenta con transporte hacia los restaurantes y tiendas cercanas. La propiedad se encuentra en excelentes condiciones y el personal es amable

Exceptional

great trip

Highly recommend!

Great facilities, but very crowded and understaffed The room service was very high-quality and the room was very clean, but we did not get cleaning services during our stay

The pool attendants were disappointing and missed plenty of opportunities to provide great service. My wife and I were largely ignored, and it felt like they were more interested in helping certain guests than others. We experienced the same lack of attentiveness at the Topaz pool bar. Despite there being three bartenders and the bar not being busy, I had to ask for service. The one exception was Dylan, who was the only server who came by the kids’ pool to check if we needed anything. His attentiveness stood out and was much appreciated. The food was decent but overpriced for the portion sizes, which is fairly typical for a resort. Parking was another downside. Self-parking costs $25 per night, while valet is $45 per night, and neither option is particularly convenient. In addition, the resort places a $200 per day authorization hold on your card on top of the amount you’ve already paid for your reservation. Overall, the resort itself is beautiful, but the inconsistent service and additional costs made it difficult to justify the overall value.

Stayed here for the first time and we loved that it was clean. People were friendly. Food was great.

All the staff were friendly, excellent food, and room had everything needed.

Stop selling day passes to the pool when you’re at full capacity already. Disgusting

This hotel is beautiful. I lived in San Antonio my whole life and when they put this hotel in I always dreamt I would stay here one day and finally did (though I no longer live in the city). It was totally worth every penny. The only thing I wish was that my trip had been a little longer. Will definitely be coming to stay here again, its SUPER kid friendly and we saw quite a few pets too so I imagine its pet friendly as well.

Take the 7th floor, adults only, upgrade!!!

We have stayed here many times, first time since the takeover. One thing bothersome is the AC dies at night with no motion in the room. It gets really hot while sleeping, we overheard other people in the pool saying the same thing. Brought it up to the front desk and they acted like they’ve never heard that, google says otherwise.

Everything else was great-also a shuttle service to the shops at La Cantera where there are tons of stores and restaurants!

1. For the love of your older clientele, PLEASE put in HAND RAILS to the entrance of the adult and the family pool. In my opinion, the hotel is inviting a possible lawsuit for lack of accommodation. Given the vast array of beautiful options, I know the hotel could put in hand rails that not only help your guests, but add to the beauty of the surroundings. I actually spoke to 3 separate ppl when getting in the pool (I have had knee replacement surgery) and they all said they were surprised that a hotel of you caliber did not have hand rails. 2. If I am mistaken then please forgive me but has Sweet Water updated it menu? It feels the same since July of 2026.

The extra fees and taxing on practically everything.

The resort was beautiful The extra fees and taxing on practically everything.

There were cockroaches in the room, I called to let them know we had already killed four big roaches and they couldn’t change our room due to availability. The shower was clogged and they went to repair it and it remained clogged even after maintenance. They promised a credit and did not specify it had to be used in the hotel, lost half the credit given. I will not be returning. I paid over 1000 for two nights including extra fees. Not worth the money

There are a lot of fees that are applied at the end so be ready to spend an additional $200-300 on top of the resort price. They don't disclose this until you check out and your credit card has been charged. Went to dine at the sweet fire kitchen restaurant and the staff was not very accommodating.

Resort is beautiful and our stay was very comfortable, very clean as well There are a lot of fees that are applied at the end so be ready to spend an additional $200-300 on top of the resort price. They don't disclose this until you check out and your credit card has been charged. Went to dine at the sweet fire kitchen restaurant and the staff was not very accommodating.

Bad

this was the perfect family stay! 10/10 recommend. the service was top notch

I liked the location of the property as well as the amenities. The courtyard was decorated nicely with fire pits and comfortable furniture. I also really enjoyed the infinity pool. What I didn’t like about was that I was given the wrong room. The room I reserved and paid for was supposed to be 1200 sf but it was only about 500. The only reason I booked the room I did was because of the size. I asked one of the attendants and was told that they didn’t have any rooms that size but they were able to move me to a room with a balcony at least. Later, when I talked to the concierge on the 7th floor (Chris), she told me they did have rooms that were the size that matched my reservation and she would see what the mix up was. I never received the room that I paid for but instead I was given $300 credit to use at the resort. I am very disappointed. This is the first time I ever had a problem with Booking.Com. I feel like I am still due compensation for the mix up. The room I was given was less than half of the size of the room I reserved. On top of that, the bed was uncomfortable and they had the worst pillows ever. Very flat and very cheap. Both concierge’s on the 7th floor were exceptional and made the situation tolerable but I am still unhappy with the outcome.

I liked the location of the property as well as the amenities. The courtyard was decorated nicely with fire pits and comfortable furniture. I also really enjoyed the infinity pool. What I didn’t like about was that I was given the wrong room. The room I reserved and paid for was supposed to be 1200 sf but it was only about 500. The only reason I booked the room I did was because of the size. I asked one of the attendants and was told that they didn’t have any rooms that size but they were able to move me to a room with a balcony at least. Later, when I talked to the concierge on the 7th floor (Chris), she told me they did have rooms that were the size that matched my reservation and she would see what the mix up was. I never received the room that I paid for but instead I was given $300 credit to use at the resort. I am very disappointed. This is the first time I ever had a problem with Booking.Com. I feel like I am still due compensation for the mix up. The room I was given was less than half of the size of the room I reserved. On top of that, the bed was uncomfortable and they had the worst pillows ever. Very flat and very cheap. Both concierge’s on the 7th floor were exceptional and made the situation tolerable but I am still unhappy with the outcome.

Last minute stay, excellent grounds, customer service, and rooms were quiet and clean. A little confusing to navigate the resort at first but figured it out with a little help. The pools are excellent…open at 7am with exceptional hill country sunrise views…. The slides are geared more towards the younger kiddos (12 and younger) but there are 3 other pools that are incredible (including adults only). There is self parking but you still pay $30. Beautiful resort close to UTSA, Six Flags, and La Cantera Shops.

This was our 5th year for our annual girls trip. We absolutely love it here. Everyone is so kind and happy to help. Resort is spotless. My only complaint was we asked for more towels for the pool area and were told we can only have 1 even though there were 50 folded towels available. If it’s a problem i have a solution.. get bigger towels!! Also, maybe have someone washing them throughout the day.

The infinity pool was breathtaking! Having to pay extra for everything! Even coffee.

The infinity pool was breathtaking! Having to pay extra for everything! Even coffee.

everything... Nothing to say

everything... Nothing to say

Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water features, specifically the fountains in the Plaza San Saba and across the main pool areas, were broken and non-operational. Trashy Corporate Takeovers: The central Esparza Lawn was entirely booked out for a loud private event that completely destroyed the resort's peaceful atmosphere. Overnight guests were subjected to event attendees walking through main family spaces dressed in Uncle Sam costumes and provocative lady liberty latex mini dresses.This environment was completely inappropriate for a high-end luxury hotel and utterly ruined our family’s annual holiday. No Hot Water: Unbelievably for a luxury resort, our hotel room shower never got hot water. Paying premium rates to endure cold showers is completely unacceptable.Failed Family Programming: La Cantera used to offer fantastic, engaging family events throughout Father's Day weekendlike petting zoos and piñata events that made our 5-hour drive worth it. Instead, Hilton advertised soap and candle-making events that are hardly appeal

The views in the pool were wonderful highly recommend. Also location is a bit on the beaten path making it super relaxing. For the cost of our stay the rooms are nothing special. The beds weren’t that comfortable and the rooms are fairly basic.

The views in the pool were wonderful highly recommend. Also location is a bit on the beaten path making it super relaxing. For the cost of our stay the rooms are nothing special. The beds weren’t that comfortable and the rooms are fairly basic.

Superb

Great stay, only complaint is they nickel and dime you for everything.

Hhh

Junior Suite was perfect with the pool view. Always enjoy dining at the hotel, ordering room service or a quick shuttle ride to La Cantera shopping center where you'll find a little bit of everything. It's my go-to hotel anytime I visit San Antonio

Beautiful, clean, and breathtaking views! We enjoyed our stay and if ever in San Antonio, this hotel will be at the top consideration for hotel accommodations!

Always an incredible sssy with great service and beautiful views

Great place. Beautiful pools. Lots of families Memorial Day weekend. Separate adults only pool.

Great stay for a couple or family.

Pool area was beautiful but not ample enough seating to accommodate all

Everything was excellent, the only thing was,my daughter found blood on one of the pillow cases.

That said, the rooms feel a bit dated, the beds are not luxe, and the bedding feels sparse. Aside from the patio restaurant which had a fabulous steak and waiter, the food quality on site was surprisingly poor considering the $600+ nightly rate. The chicken was rubbery, produce lacked freshness, and sides tasted canned. My fiancé’s chicken wings were served cold inside twice. We kept dining on property hoping for a better experience, but were consistently disappointed. I’d recommend eating elsewhere. We were a bit frustrated by the concierge’s misguidance. She directed us to the golf course restaurant after a long travel day, only for us to arrive as it was closed. The golf pub appeared understaffed, likely due to a conference or private event. The bartender was doing her best while managing a large crowd, and we felt for her. Her lack of support resulted in her seeming stressed, which took away from the overall light and joyful vibe you prefer when on vacation. Not her fault. We did enjoy staying on the SEVEN floor. The lounge access, snacks, happy hour, and evening offerings were a nice touch, and the attendant was warm, lovely, attentive, and welcoming. Again, the spa is the highlight! Go as a couple. Go alone. Do not skip it! My massage was 10/10 and the amenities were outstanding.

The resort is relaxing and the pools are terrific. Places to eat were excellent from causual lunches to refined dining. Upgraded my room to the adult 7th floor and was treated to breakfast of quiche, croissants, esspresso and evening happy hour of beer and wine with a tray of cheeses, meats, nuts and fruits. Had a great vacation and needed escape.

Amazing front desk especially Monica. The Spa experience was top notch!!! Will recommend to friends and family!!!

Solo que tuvimos un incidente mi hijo se intoxicó con los tender Chiken 😢😢 De hay todo bien

Amazing resort, will be back.

The property was beautiful with lots of things to do and restaurant choices; however, it all comes with a hefty price tag. Something I was not prepared for was the nightly charge for parking (self-parking and/or valet) and the hike from the parking lot carrying all of my luggage to the front doors. In hot, humid San Antonio, I was gassed before we even checked in. We attended a wedding on the hotel property and were thankful for the complimentary shuttle service to the venue. We also enjoyed the pool and hut tub in the evening. Having stayed at several all-inclusive resorts in Mexico and Jamaica, La Cantera had a similar vibe but was definitely NOT all-inclusive. Everything costed extra on top of the basic room price. Saying that, I would stay here again for a special occasion, but if I need a simple overnight stay, there are definitely more affordable hotels.

A ladder was left in front of our room for two days.

The pool at the villas the water was too hot. I had to go to the other pools. Everything else was fine

!

It was great! Love the different pools!

Beautiful resort, having a wonderfully relaxing stay. Enjoyed our meals on site especially breakfast!

Beautiful property. Great service!

Excellent service!!

Great property. Had a wonderful stay

Clean room and friendly staff. Everyone on the property always has a big smile!

X

Great stay again at Signia! Beautiful views of the surrounding Hill Country, outstanding pool, and a convenient shuttle to local restaurants (try Perry's!). Thanks Hilton La Cantera for another great stay!

Valet lost car keys and thus we spent 5 hours waiting for a resolution

Been to this resort every year for years. We usually don’t eat on property except for Signature (amazing) and pool side. This time we decided to stay on property and to be honest not impressed at all. We skipped big breakfast and ate at Henrietta’s not good at all!! Lunch time we ate at Spitfire and had a sandwich. Service was very slow. The sandwich was good except for all the oil saturated on the bread. Dinner we ate Mexican, not impressed at all. I truly feel for the top notch hotel i feel it is the food should be also

Roach found in room

Nice rooms and very good staff

The room on first walk in was good. In the bathroom the false door fell off and wouldn’t easily seat back on the cabinet. There is a 3” hole in the ceiling. The knob on top of the faucet is not attached. They are both heavy and make plenty of noise on the counter/ floor when it falls off at 3am. They both fell off. Breakfast was an absolute waste. Even with a reservation we waited 40 minutes for a table. Not because they were that busy, but because over half of the dining room had dirty tables. Pool employees were brought in to bus the tables. The food was sub par and the coffee was terrible. The first waiter was very helpful, and so was the second. There was plenty of staff

Great location

Great staff!

Clean room | Amazing staff |

Floor Seven was excellent!

My rating is low because weather was poor and didn’t enjoy any amenities.

Overall good stay. Would definitely stay there again

Staff friendly. Feel safe with a guarded community. Clean rooms. Beautiful grounds with pools and fire pits. Hot tub not working for a while but staff worked hard to get it up and running within 24 hours.

The only downside is almost every single restaurant and bar that they advertise was closed

Upon check-in I was told we were going to be upgraded to the 7 floor which is the adult only adult floor

Evey

Staff, cleanliness, property, amenities, and restaurants

Está muy hermoso el lugar pero exageradamente costoso

The staff were very helpful and friendly. Excellent service was provided to us..

Everything was perfect at the hotel and spa

Although this was a beautiful hotel, the service was very unprofessional! After paying $2000 for 2 rooms and 2 nights, I was charged for room service that was never delivered to the room nor ordered. It was likely a hotel staff member that booked another room under my name for 4 hours, ordered room service and left. The customer service representatives had no clue what was going on and said I signed the receipt when I never did. What a poor experience! Be sure to check your receipts when you check out

Staff were fantastically friendly and helpful! The room was clean and the view was great too!

So beautiful here

Friendly and helpful staff. Clean and updated rooms. Food options were varied and delicious.

Beautiful property and 5-star staff/service.

The staff is great! Very friendly and accomodating. There are a lot of things for kids to do. The gym needs to be updated - worn out and not clean. It is located in a nice area of San Antonio. The rooms were pretty clean. The hallways and lobby areas were FREEZING.

The staff was outstanding particularly the concierge, John.

Hotel grounds are beautiful and the property has so many fabulous dining options…even a Michelin star restaurant! Staff is very friendly and rooms are spacious!

The holiday decorations were done so well! Every staff member I encountered was helpful and professional.