San Antonio Marriott Rivercenter on the River Walk

Exceptional

Nice spot great location

Our room was not ready at check in. We waited about hour and a half before

Right in the center of everything! The front desk staff was very friendly and helpful. We'll done!

Clean your pool and don’t separate the two hotels.

Excellent, overall friendly and helpful staff. I would definitely go back.

Automated phone system was hard to maneuver regarding emergencies, I just wanted a hotel staff person (human)

The hotel’s amenities were equally impressive. The pool areas were beautifully maintained and inviting, offering a relaxing escape, while the gym and fitness center were well-equipped and comfortable enough to keep up with my routine. The lobby provided plenty of spacious, stylish seating where guests could gather, unwind, and enjoy a drink without ever feeling crowded. Overall, the combination of thoughtful service, convenient surroundings, and top‑tier amenities made this stay incredibly enjoyable. I’m already looking forward to returning!

Wonderful will stay again in the future

Friendly and helpful staff. Location is perfect. Safety is excellent especially when you use elevator. Nothing

Friendly and helpful staff. Location is perfect. Safety is excellent especially when you use elevator. Nothing

Very clean!

Very clean!

Loved all the stores nearby.

Close to river walk and safe. They sent me my boots that were left behind ? nA

Close to river walk and safe. They sent me my boots that were left behind nA

The location Everything was an added expense. Only free internet was in the lobby. Everything was over priced

The location Everything was an added expense. Only free internet was in the lobby. Everything was over priced

Great access to riverwalk Old room, jammed doors, looked old and dingy for a facility so modern otherwise. Mix up with the rooms created inconvenience for a night but the staff was courteous

Old room, jammed doors, looked old and dingy for a facility so modern otherwise. Mix up with the rooms created inconvenience for a night but the staff was courteous

As a solo traveler I felt very safe and staff was nice as well.

Pleasant

We had the best experience. Everything was a short walk distance. There was no need for us to even drive anywhere. Clean facilities, great helpful staff, and easy check in and checkout. Couldn't have asked for a better stay. Will definitely visit again!

Location is perfect and it’s a beautiful hotel The pool is old and needs an upgrade

The pool is old and needs an upgrade

We loved the location and how friendly and helpful the whole staff was. N/A

We loved the location and how friendly and helpful the whole staff was. N/A

Hotel

Hotel

This was a disaster from start to finish. To start, the parking garage elevators don’t work so be ready to trek up 3 flights with luggage. Then we get to the check in desk and there no king beds left… they “over sold” so they put us in a a double queen which is more of a double full. Took 30 minutes to get an elevator to our room because those were down as well. The room had hair on the floor behind the door, pillows were uncomfortable and beds were like a rock. Our curtains didn’t work so we couldn’t roll them all the way down or up. The water pressure was horrible and the bathroom stunk so bad. The only good think I can recommend about this place is the burgers and the bar. Avoid this property at all costs.

Close to every thing

Charged us every time we would leave hotel & AC was not working at all, had Technician come look 3 times and still never fixed it

Loved the location in regards of shopping and restaurants.

AC not working.

My first time in San Antonio I really enjoyed my stay I will love to come back and visit it was so much to fun and things to do

Beautiful room and the staff were AMAZING!

Very convenient for shops and access to the riverwalk

Horrible check in. The room we paid for was never made available and the staff seemed completely uncaring. The rooms are small and not very nicely furnished, the pool area is not clean and the smell of chemicals is overpowering, and the noise in the area makes it very difficult to sleep.

Clean room & good staff. Valet parking ONLY was outrageously expensive! Little to no benefits for frequent traveler program members.

Everything was walking distance

My Only complaint was the breakfast was not included in the stay. Not Fair. To much money already

The Marriott RC is by far the best hotel team I’ve ever been around. They are family!!!!

Clean hotel, comfy room and bed. Location, location.

Pros: This proprty has high volume but is clean and well-maintained. The elevators operate a little diffeerently. but once you figure it out, you'll appreciate the efficiency.

AC didn’t work well. The room wasn’t fully painted. There was a hole in the ceiling with a sprinkler hanging in the bathroom. The pictures to their online platform didn’t match what we got. (We were supposed to have 2 queen beds and got a king) and were told we could upgrade. Hence we were paying $500 for one night. It was also on the very end of riverwalk. Overall okay and had bare minimum but won’t be booking here again.

Not a good restaurant for dinner. Ended up eating at the bar watching the NBA games. Laundry facilities were clean and well maintained. Washer and dryer are free but bring 4 quarters for the soap. Good location for the Riverwalk.

Na

staff is very friendly , but everything is expensive

Very very nice hotel with great amenities.

Very nice property stores, and everything close by in restaurants. Walking distance, Everywhere.

Good stay

Clean room

Very convenient and close to River walk

Marriott RC is a part of my family for 30 years !!!

It was good but the mini fridge wasn’t working as good and didn’t keep my drink cold.

Yes

Everything was amazing! Best staff ever!!!

Very clean room. Very quiet

Spacious. Clean.

The room had a dirty diaper when we first checked into our new room and the door was open went downstairs and told the front desk then the whole reason we booked that hotel was because they had an indoor pool and the one night out of two nights that we stayed there the pool was not accessible to us because it was closed. That was the whole point I booked that room which was very, very disappointing. Then the second day we didn’t get any housekeeping come to the room at all and the day we checked out housekeeping came in at 9:45 when checkout wasn’t until 11 o’clock, which I don’t understand why they would even come in, but they walked in on me naked coming out of the shower. I would love to get some type of compensation back for booking this room and paying how much I paid for this to be the experience I got. !!!

Staff

Yes

Awesome place to stay and enjoy in San Antonio

Staff were amazing.

Check in was fast. Clean room and explained everything that came with the room.

Merry Christmas

Spotless rooms

Excellent location in downtown San Antonio with a shopping mall and restaurants in the same complex. Could see River Walk and the Alamo from our room. Extremely clean, super friendly staff, good food in the hotel bar and restaurant, coffee shop, and massive conference areas. Excellent hotel in one of our favorite cities. Only cons were the parking rates, the pillows, and non-complimentary wi-fi but we would definitely stay here again.

Wi-Fi service was hard to access and would go out. Staff wasn’t sure how to resolve issue. They locked us out of our room because payment method was not updated however there was no mentioning of this upon checking in and they sent a Secruity guard to check what the situation was instead of an actual staff member. Picking up our food from the bar and being told it was not ready, when it was packaged on a surface nearby but staff was not paying attention or their attention was else where.

Great location, clean and comfortable rooms

Had breakfast from the hotel cafe and healthy options were very limited. Rooms were clean and minimal items for guests. There was one water bottle in the room for $6 and that’s all. No items by the bathroom sink whatsoever.

Vlean room, beautiful view of the city, private elevator (only key access). Breakfast not included.

Dated. Service was mediocre at best. Had to leave early for personal reasons and they overcharged me due. I paid double for a two night stay. Stay at the Grand Hyatt.

I love when breakfast is provided at a hotel, but they did not offer complimentary tea

Thank You for a wonderful experience and temporary residence!!! 🤘😁

The toilet had a malfunction in the middle of the night. I woke up to the sound of running water, the back of the toilet lid was raised, some water on the floor, and the toilet was continuously flushing. I could not use the toilet that morning in a room that cost over $300. Ridiculous. I called the front office and they said someone would be up right away but no one showed up before I had to check out. I had to hold everything and use the restroom that morning to relieve myself......from the 23rd floor.

The staff was amazing .

Everything from booking online to checking out was extremely easy and everything about the hotel is excellent. Check in was easy and fast. The food at the restaurant is great and I love the amenity of having $15 credit each day. The location is so great and we came down and went out to the Riverwalk and mall. We will be staying here in the future.

Clean room | Staff | Bar | Shops nearby

Safe and secured entrance to room floors and from mall. Only accessible with room keys. Guillermo at valet area was very helpful. Property needs more visible signs in parking garage to indicate exits.

the rooms were small no option for coffee and they charge you extra fees at the end of your stay!!!!

Everything was good except for the food. I ordered breakfast and dinner on three separate occasions and the food was not good.

This hotel is close to the Alamo and shopping. The convention center is walking distance. Plenty of restaurants walking distance. Over all a great place. A little expensive, but worth it in my opinion.

I was there for a work function. The staff was extremely helpful. The bed was not comfortable (for me) and when we arrived the room was pretty warm but it was clean and I was also able to get an early check in. The bar was amazing and so was the food from the restaurant.

Everything's great

Great stay and experience

Great hotel with Vonlane departing from it which made it even more convenient

Great hotel and perfect spot to see everything

Called the front desk for them to check the AC again or for fans because it was uncomfortablely hot. The fanks took a while to come up as we were gettinf ready for bed. Had the AC worked the money spent would've been worth it, but unfortunately that was not that case.

Excellent service. Property is clean and quiet. Walking distance from the San Antonio River walk.

Overrated, but close to everything.

Check in was quick and easy. Parking was great. Staff was excellent

From as soon as we walked to the entire stay the staff was amazing! The location is great! It’s located in a convenient area to walk to any restaurants and any attractions. Clean and the amenities were amazing!

Everything good just seemed excessive to charge for wifi

Terribly hot throughout the hotel, no valet parking left for trucks.

This place was by far the best stays I have ever experienced, it felt like a very luxurious stay that was very affordable for me and my family. Everything was great from checking to our room and a lot of amenities around the hotel. It was very convenient for me and my little family. We enjoyed it very much!

However, I am giving 3 stars due to a few concerns: there was no complimentary parking, with a $50 nightly fee, and no complimentary breakfast—both of which are commonly offered by comparable hotels, not even a complimentary bottle water in the room. Additionally, I had an unsatisfactory experience with the evening front desk staff regarding a lost item. I misplaced my sunglasses in the lobby, and the interaction with staff appeared inconsistent and unhelpful, raising concerns about how lost items are handled. I understand it was my fault for misplacing my belongings, but they were very sketchy.

Great location and wonderful amenities. Staff was friendly and helpful. Will recommend this hotel to all.

Convenient location. Walking distance to arena

perfect

I liked the close proximity of the riverwalk, the Alamo and the Americas.

The high tech elevators..

Nice view of the river walk!

You should take first time users by the hand and explain the card system for the elevators , at the elevators

I had booked a room that slept 4 adults and when I went to check in they gave me a different room that only slept 2 adults and gave me 2 air mattress instead. And it was a hassle to get the air mattress delivered to our room. Also the hall smelled bad like wet carpet they had a dryer plug in front of our outside door to dry the carpet. We will not stay there again.

Great hotel that has all the amenities you would expect in a four star establishment. The staff was super nice and accommodating. Access to shopping, dining and adventure is only minutes away. I would highly recommend!

Nothing to add, it was fine.

A great family experience

Just for one night to meet with family. Took us a while to figure out the elevators because they weren't explained, but we eventually figured them out. Hotel was clean. Breakfast buffet was like no hotel buffet ever before-- very fresh, good QUALITY, delicious food. Fruit was beautiful and ripe. I'd love to know the brand of sausage. It was super tender and tasty.

Really outstanding service! It is definitely a must stay hotel. Right in the middle of the action.

Close to everything, easy to get around, safe environment, good food, love the elevators - all hotels should do that

I didn't like - The homeless people asking for money

Very nice and well kept

Good location for river walk access!

Excellent l9cation, new and trendy lobby! Close to everything!

Great location, friendly staff, offer $25 dining credit and 2 free tickets to Rio Cruise. Great value!! Highly recommend!

I can’t say anything negative about this hotel everything was amazing and the staff was super helpful! I’m definitely going to came back and stay again at this great hotel!!!

I have ever stayed at! Absolutely no noise from the halls or outside, and there was plenty going on. I was here for a work conference, and it was also fiesta time. The only noise was in the lobby, but the rest of the hotel was so quiet. The room was clean and comfortable.

Sits right on the River Walk very close to a lot of the restaurants and the mall.

Location was great for access to the river walk!