River Inn Motel
About River Inn Motel
Comfortable Accommodations River Inn Motel in San Antonio offers air-conditioned rooms with private bathrooms, free WiFi, and carpeted floors. Each room includes a TV, hairdryer, and free toiletries. Convenient Facilities Guests benefit from a 24-hour front desk, tea and coffee makers, and work desks. Additional amenities include walk-in showers and a TV. Prime Location Located in the city center, the hotel is 1.7 mi from Henry B Gonzalez Convention Center and 1.9 mi from The Alamo and Tower of the Americas. San Antonio International Airport is 12 mi away. Guest Favorites Guests appreciate the property's location, staff, and service support.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. While some guests appreciated the cleanliness, comfort, and friendly staff, others faced issues with cleanliness, maintenance, and customer service.
- Friendly staff
- Clean and comfortable rooms
- Poor maintenance and cleanliness issues
- Inadequate customer service
- 4/5
Very good
- 3/5
Pleasant
- 2/5
I'm still waiting for my refund deposit I have not received it . I need for groceries
- 5/5
So close to downtown, staff was great.
- 4/5
There was no coffee, no decent stores nearby either Serve coffee
- 5/5
Exceptional
- 3/5
Stayed there for 1 night. I was told at check in tere was a $30 "parking fee" which wasn't shared prior to booking. It wasn't fancy by any means, but for $75 a night, It was the best deal in the area. Old rooms, no new updates. TV had half channels that worked, half didn't. There were a couple od broken items in my room (toilet seat and bathroom door seal). If you're looking for someplace relatively close to downtown without the riverwalk prices, this is an option.
- 2/5
There were cigarette buds on floor. The bed sheets look like there where stains and the bed mattress where really worn down sunk towards the middle of bed showers need to be upgraded out date.
- 2/5
Staff was friendly. Did not stay here. Charged for parking because of weekend, reservation said no charge. Staff advised due to set category description on Expedia. We specifically changed to this hotel for $10 pet charge. Multiple signs say NO pets. Air conditioning was not working. Room was not ready at check-in but the sweet housekeeper allowed me an area for a quick change of clothes. The location has the surroundings for what one would expect in a downtown area around the police station. Best I can say is that the 2 people I dealt with at check-in were polite and did what they could.
- 4/5
OK for the price
- 1/5
Nothing The box springs for a bed, the constant toilet running, the smell. The thin blankets, the scratchy sheets.
- 3/5
Pleasant
- 1/5
You gotta consider the price, but I do not understand how they have an 8.0 rating with the property in his bag of condition as it was no smoke detector light over the sink did not work. Phone did not work. Had to pay a deposit on the key and the TV remote. Very dated air condition would not work properly. Could not adjust the temperature absolutely not worth staying at.
- 3.5/5
Good
- 4/5
Motel had what I needed. A roof a bed and a shower. I've stayed here a few times, mainly due to affordability and convenience of location. The beds are comfy and the ac blows cold and the TV has decent channels.
- 1/5
When I arrived for check-in at 5:30 PM, my room was still not ready because of an emergency involving the cleaning staff. The room itself was acceptable, but only for a one-night stay. Overall, the unexpected fee and the delayed check-in made my experience disappointing.
- 5/5
Older property but in excellent condition. Updated rooms. Great price.
- 2/5
Good working ac and location My room was already prepaid, when I got there to check inn, the front desk guy charged me an extra $40 for a “convenience fee”
- 2/5
My room was already prepaid, when I got there to check inn, the front desk guy charged me an extra $40 for a “convenience fee” ?
- 2/5
The potential was there for a nice comfortable night . both beds were not clean . Staff was helpful upon check in but same girl was not nice during checkout at 8am .
- 3/5
It wasn’t cleaned when we arrived, but good thing the staff were fast and accommodating.
- 5/5
I loved the $1.00 sodas super good and cold . The ice machine needs to be fixed but there on it
- 5/5
The ice machine needs to be fixed but there on it
- 3/5
No breakfast Breakfast plz
- 3/5
No breakfast Breakfast plz
- 5/5
The rooms were clean and the bed was comfortable. No stores within walking distance. Ice machine doesn't work.
- 5/5
No stores within walking distance. Ice machine doesn't work.
- 1.5/5
No breakfast offered, front desk provided a small coffee pot but, we had to ask. Front desk was a small teller window. Did not supply a room key. The front desk let us in each time we left the room so, we felt the need to load our luggage and take any valuables with us on our outings. Appeared permanent residents were hanging out front. Heard loud conversations late at night.
- 1.5/5
No breakfast offered, front desk provided a small coffee pot but, we had to ask. Front desk was a small teller window. Did not supply a room key. The front desk let us in each time we left the room so, we felt the need to load our luggage and take any valuables with us on our outings. Appeared permanent residents were hanging out front. Heard loud conversations late at night.
- 5/5
The staff is always welcoming. The place is always spotless and clean. The air conditioning is super cold, how I like it. The parking is free which is always a bonus. This is about my 4th time staying and if its for over night this is perfect. Thank you
- 1/5
The room was clean I was put in a smoking room since they had no double rooms left, although my reservation was for a non-smoking double room......I'm allergic to smoke and use a CPAP at night and it was horrible , I didn't sleep well at all.....it took a day to get the smoke smell out of my machine ...
- 1/5
I was put in a smoking room since they had no double rooms left, although my reservation was for a non-smoking double room......I'm allergic to smoke and use a CPAP at night and it was horrible ?, I didn't sleep well at all.....it took a day to get the smoke smell out of my machine ?...
- 2/5
Trash behind restroom door. Didn't have clean towels front desk was half asleep when I was waiting to check in
- 5/5
Good for the night we checked in late and felt safe
- 1/5
Manager would not honor the rate and refused to give room, after I waited 35 min to check in. Started he would refund the amount I had paid to my card but did not. Would not recommend at all
- 5/5
clean room | staff | shops nearby | great air conditioning
- 5/5
Good location
- 5/5
very friendly staff rooms were clean and staff was attentive.
- 5/5
Clean. Good condition. Close to downtown. Best value I've had in years.
- 5/5
We thought all the mirrors were very cool would definitely stay again
- 5/5
Great location, less than a mile from downtown! Comfy bed, quiet area, microwave fridge and coffee maker in the room… great rates!
- 5/5
Great spot. Food nearby.
- 5/5
Na
- 2/5
Tv didn’t work, did not like location for the fee was not worth it.
- 5/5
Clean room nice working AC close to everything
- 4/5
Yes the room was spotless the only issue was the shower temp was barely warm
- 5/5
Very nice very peaceful felt safe and staff was friendly and helpful
- 1/5
I called a representative from Expedia and they were also no help, I’ve booked plenty of times with Expedia and the team that assisted me was horrible. Rude and didn’t resolve anything.
- 5/5
Clean rooms, friendly staff, quiet
- 5/5
Room was spotless. Very courteous front desk clerk. I'd recommend
- 5/5
great location that is conveniently near downtown. friendly staff w/clean rooms and great amenities
- 4/5
Clean room
- 4/5
Needed a blanket
- 2/5
No warm water. No soap. No toilet paper. Ice machine didnt work. Staff replied corner store is only a mile away.
- 2/5
The bed was pretty comfortable and the woman who checked us in was kind. However, 2
- 4/5
All good.
- 4/5
Room was clean. Staff was nice. Low rate. Staff even let us check in an hour early. Only complaint was that the water pressure in the toilet was low but otherwise 5 stars.
- 3/5
Staff great sink har low water pressure and a guy kept smoking in front of our door as we were on corner
- 5/5
Room was clean and was well taken care off. Definitely would stay there again
- 5/5
Location
- 4/5
Clean, comfortable, and quiet room. My only minor issue is that there are no restaurants or stores within the immediate area. Walking to restaurants sometimes required passing entrance and exit ramps to highways.
- 5/5
Sheet towels and tp were clean Didn’t have some of the stuffs but it’s expected for price and the distance to the riverwalk and Alamo was steal for price had good time there
- 5/5
Exactly what I was looking for! I clean quiet place to sleep. Front desk was kind and accommodating. Room was clean and orderly. No frills, and just what I needed.
- 4/5
Ron was pretty clean, but some features a bit dated. Staff was very friendly.
- 1/5
Roaches
- 3/5
$15 deposit was great , found 2 roaches on the bed, & tries to keep deposit if your 1 min late to check out
- 5/5
The staff was very friendly and attentive. Will look forward to another stay when considering.
- 1/5
I didn't order it I try to request to it to be canceled since it was unauthorized and it wasn't used
- 5/5
Spacious room comfy beds. Deposit of $15 for remote and room key but given back when checked out. Only thing is it’s located on a busy street so you hear cars zooming by frequently.
- 5/5
The beds
- 1/5
Bed sheets felt like they were not changed before us, towels had hairs all over them and the staff were not that nice either.
- 5/5
Good I recommend it
- 5/5
Real good start
- 5/5
Yes
- 5/5
Real good
- 5/5
Great experienced. Thank you
- 3/5
If you plan to walk anywhere do not stay here it’s far from the Riverwalk and dark and empty. Not safe to walk anywhere.
- 4/5
It was a good value for the cost.
- 5/5
Great
- 5/5
Great
- 5/5
Good
- 5/5
Super clean
- 5/5
friendly staff, comfortable bed, convenience of a mini-fridge and microwave in the room. fast and easy check-in/out.
- 5/5
Good
- 5/5
Good staff clean rooms
- 5/5
Good excellent
- 4/5
Despite what some might say it was a pretty quiet 2 days. No one is in everyone’s business which is shocking considering the amount of rooms on property. Yes they do come off as rude sometimes (owners & MNGMNT)but it’s not their intention there is a language barrier. All in all I found my downtown place
- 5/5
L
- 4/5
Beside this other was ok
- 5/5
Good
- 5/5
Overall clean room, you get what you pay for, overall very good location, good for just sleeping
- 5/5
.
- 5/5
This is a cv nice area
- 5/5
Our stay was great! The lady in the office was super nice, the room was nice and very clean. And it’s pretty close to the Riverwalk. We found our new go-to hotel when visiting San Antonio.
- 1/5
Didnt have any soap you had to put deposit for remote for TV and deposit for the key room so what there trying to do is make money on the side when I already booked the room online
- 5/5
Rooms were very clean and very helpful staff
- 4/5
Simple, clean & inexpensive.
- 5/5
For the rate it was good. Everything was operating in the room. The check in process was made easy and quick. The front desk was nice, informative and friendly. The staff had a nice welcome feel. I Highly recommend this accommodation.
- 5/5
It was really nice and cozy inside
- 5/5
Everything was excellent
- 5/5
Great budget option for a stay in San Antonio. The owners are very nice and the price is right. There is a bus stop not too far away which will take you to the Riverwalk area. It is not fancy, just a budget place that is nice.
- 2/5
The room looked clean but the bedding was old and stained. I slept on top of the blankets. Went to make coffee and a roach appeared. No coffee for me. There is a close gas station that i was able to get coffee.
- 4/5
Upon arrival, I was asked to provide a deposit for "TV remote" use and keycard. Yes, these were returned upon checkout. Some advance notice would have been good for booking. Check-in was easy overall. The room I was assigned had similar pictures to the ones provided online at booking. The TV and additional amenities were a bit off. The room was generally clean, but could use some areas for improvement. I recommend using flip-flops when walking around the room, as the staff does not appear to thoroughly clean the floors. I had no issue exchanging and asking for extra towels. Plenty of parking. I was informed by several UBER drivers that the area is safe. Check-out was just as easy, and my deposit was returned when I handed in the "TV remote" and keycard.
- 5/5
Nice family owned motel.
- 5/5
It was great enjoyed what I was there for and loved not getting bothered
- 5/5
easy and convenient location. friendly staff and clean rooms. great amenities and a/c works great.
- 5/5
The room was very clean and the beds were comfortable. The staff member was very nice! It was a great deal.
- 4/5
Staff members were good and kind, the place was clean but the fridge sound was so loud.
- 4/5
Overall, it was good. It's no 5 star hotel, but it gets the job done. Great place for staying a night or two, if you're just looking for a place to sleep. Clean rooms, hospitable service, would recommend.
- 4/5
Beds are VERY soft. Ok for one night
- 5/5
Clean room
- 5/5
It great love the room
- 3/5
Rude staff
- 5/5
Room was very nice and smelled clean. bed was comfortable and room was quiet. I look forward to staying here again soon
- 5/5
Very cozy and equipped wt essentials and clean will be back
- 5/5
Rooms are small clean and stylish easy parking. Awesome stay
- 5/5
Cozy peaceful 😊 definitely recommend it
- 4/5
Id book again too bad there's no laundry room for quick washing .. but quiet despite the downtown traffic ect
- 5/5
Small clean vary cute room