Residence Inn by Marriott San Antonio Six Flags at The Rim

wonderful thank you

Area Nothing but the area

Everything was great and we had no issues

Great location and facilities First room smelled like an ashtray, changed to a second room and TV didn't work... finally changed to a 3rd room and it was great.

Exceptional

Exceptional

The Room was spacious, breakfast was good, outside pool area was nice, and the location was great!

Great stay. Clean rooms, helpful staff, easy!

Superb

Place was great but our room still had some hairballs on the floor

Good

Excellent N/a

Excellent N/a

Pool Had to pay for parking

Pool Had to pay for parking

Very clean, modern. The tornado that almost hit us.

Very clean, modern. The tornado that almost hit us.

Exceptional

Superb

Pool

Pool

The staff was excellent and breakfast was great every morning. The amenities were okay, nothing special. Rooms were clean but could be cleaner. We booked an executive suite and it worked for us but was a bit crammed.

Check in was quick and easy. I was able to check in a few hours early.

Booked 2 rooms but upon check-in we were sent next door where people were drinking and making the place look dirty. No microwave on any of the rooms, no complementary plastic ware the whole thing a fiasco

Lo atino Staff and it was not clean

Lo atino Staff and it was not clean

Breakfast and the service was fast

Staff was helpful

Room was not the cleanest, found trash in drawers and in trash can upon arrival. Not disgusting, just not the cleanest. Pool was great, and extra amenities were fun! Breakfast was good! Biggest complaint was the room did not cool down. Staff was accommodating and maintenance came to look at it but turns out they have a new system and if you aren’t in the room it shuts off to preserve energy which is awful when you come back inside from being gone two hours and it’s 10* warmer than what it is set at. Got cooler over night but even with blinds closed it was very warm in the room as it was so hot outside. Thermostat was set to 66 and would get up to 76 during the day when we were out swimming or at 6flags.

Quiet, friendly and safe atmosphere Great location Negative - housekeeping - not good Limited trash disposal Ran out of paper products Advertised stove but only two cook tops Kitchen ware - poorly furnished

Great hotel!! Would stay again!

Safe and clean-great staff! Higher cost than others

It was a great place to stay for my family and I.

I had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff was friendly, professional, and always willing to help with any request. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast offered a great variety of options and was fresh every morning. Overall, the service exceeded my expectations, and I would definitely stay here again and recommend it to others.

I’ll be back next year 100%

Better breakfast options and bathroom refills of

We enjoyed our stay. It was clean, the staff was very friendly and helpful and the pool was really nice. Would definitely return.

The front desk agent was amazing and super kind. She turned my very stressful day around and I had such a great time in San Antonio! Spent way too much money and got to see my brother graduate from the Air Force basic training. Room was clean, grounds were impeccably maintained, pool was delightful. Thank you for everything.

Everyone was very nice. Nice room. Decent breakfast. Convenient to stores. Parking on premises was extra through a third party.

Perfect, clean rooms.

Great area for a room and helpful staff.

The front desk staff are the best in the industry!

Great

One of the best complimentary breakfast spreads I have had at a hotel so far.

All was excelent

Staff was friendly and helpful.

Great service

Excellent all around.

You would be hard pressed to find a nicer, more accommodating hotel staff. They were consistently pleasant, helpful and hard working.

Muy bien Ubicado, todo como en las fotos, tranquilo amplio las habitaciones súper cómodas amplias. Nos encantó y volveremos siempre que regresemos a San Antonio

Buena ubicaciin y limpieza de la habitaciin

.

Hotel was great, but housekeeping skipped our room in our two night stay.

Friendly Staff. Quiet and Clean. Pay for parking.

From the check in to the checkout awesome. The staff was wonderful and the rooms super clean and very spacious. The bed so comfortable and the bathroom excellent clean. The pool area was fantastic. The breakfast was awesome they had waffles cereals, coffee three types of juice. Sorts of milk to meet everyone's dietary needs. I would definetly stay again here. 5STAR STAY.

The staff was very friendly and helpful with everything. Our room was very clean and had wverything we needed for our stay. We enjoyed the outdoor areas very much as well. The breakfast was great and everything was well taken care of. We will definitely stay here again

Clean room, very specious

Breakfast was good, great staff, kitchen needed some updates

We did not go to the pool but it was nice looking.

Clean room

Room was freezing cold—temp set at 65;tried to raise it to 70, without any luck. Ended up shutting a/c off. I have stay at this particular Residence Inn 3 previous times.

Love the place clean room

Room was clean and in good conditions.

The room was good for the convenience of our plans. The front desk service was great, Chris was very warm and professional as she gave information about the area as well as recommendations

Great

Room was clean, loved the bed. The staff was friendly and kind. the breakfast was fresh and plentiful!

Clean room, lots of space, friendly staff and great breakfast options

Clean rooms and friendly staff

Front attendant was very sweet

Friendly staff and clean room

Very clean, very well kept, and front dest staff is excellent. Especially those into cars.

Very convenient location. Would stay here again.

Room service was great, stuffs were courteous, breakfast was okay, some day it was good

Clean room with good amenities. The reason for 4star their Hvac system need to take care. It was too loud at night for my kids.

The staff was so friendly! The property had a bunch of cool amenities, outside firepit with tv’s outside, a large turf with seating in the back, a basketball court?? The room was spacious with a full kitchen and large fridge/freezer. I’ve stayed at several of the hotels in this area and I will 100% be coming back to this one. My ONLY complaint is the toilet could be scrubbed better… My husband said the toilet seat felt like it was loose but I didn’t feel anything. Otherwise, I really enjoyed my stay!

Clean room, great location, friendly staff

Clean room and great staff! Great Thanksgiving Holiday vacation stay! Hotel had a great outdoor fire pit during the cold evenings and made it even more of a Holiday season. Will definitely stay here again.

Close for shoppin, quiet, clean y good breakfrast

Great stay

The room was in decent condition but the lack of toilet paper and stained blankets could have been avoided. We asked for sheets to place on the couch for our 13 year old and the sheets had a small tear and obvious blood stains on it. We had no body wash in our bathroom. The container was attached to the wall but it was empty the whole stay.

When we arrived, we were welcomed with snacks and a cute Happy Birthday sign. We were very appreciative. Breakfast was yummy, and they had an adorable bomb fire outside for us to enjoy. Overall, very happy with our experience. We even took our 2 German Shepards to enjoy it with us.

Everything about this hotel is excellent

Best stay ever, everything was cleaned. I requested extra pillows and they gave them with no hesitation. Front desk was very nice and also staff. Will refer and will stay again.

Clean, spacious rooms. Felt like home. Loved the amenities and will be booking again!

Staff was super friendly!

Great service

Yes. Room was great.

Rooms extremely clean, and the staff were amazing

Stay was very easy room was really clean will highly recommend and will book again on my next trip

Went out for breakfast

It was very clean and a nice atmosphere

We loved the room but there was no ice machines when we checked in and they told us we had to go next door for ice

The room has odor. Smells like dog pee on the carpet

Clean and good breakfast

Great hotel

It was great!!

Good

Toilet did not flush properly.

Very clean

Outstanding experience! Felt like home away from home. Room was spacious and accommodating with full kitchen available. Excellent selection of healthy and baked items included with breakfast, coffee was delicious and always full and dining area was cozy and clean. Enchanting court yard with family friendly games and relaxation. Lastly the staff were so friendly and helpful. Definitely staying again.

Clean and cozy !

Staff was friendly and very accommodating however, the property was under construction for renovations

The hotel was going thru a renovation and the first night we woke up at 4 am and couldn't breathe very well due to the thick solder smoke from them working on plumbing on thre floor below us. Then we constantly had issues with extremely loud construction noises. Also the water was cut off each night from midnight till 4 am and it was aslo cut off during the day multiple times. Also they had to come in a reseat the toilet because it was leaking on the floor below. It was one issue aftet another we were told that a managet would call and talk to us about reducing the cost of our stay, especially since it was one of the worst experiences we've ever had. We came to this same hotel 6 years ago and this was our 6th year anniversary which was absolutely unacceptable.

Love it

👍

We loved the pool and easy to get to location. Parking was well lit and safe. Lots of shopping and dining close.

The kitchen was poorly equiped

We’d like to give a very special thank you to Jorge, Andrea, and their supervisor Celica, who showed exceptional dedication and empathy. They treated us with warmth and patience, and it was clear they genuinely care about the well-being of their guests. We also want to highlight the outstanding work of Ivet, our housekeeper, who was incredibly kind and attentive. She always left our room spotless, tidy, and with a fresh, welcoming atmosphere—something we truly appreciated throughout our stay. The breakfast staff was equally excellent. Although we didn’t get their names, we noticed and appreciated their friendliness and consistent effort to keep everything clean, organized, and well-stocked every morning. We also thoroughly enjoyed the pool, it was clean, well-maintained, and a great addition to the overall experience. Beyond the facilities, what truly made this stay special was the attention and care from the staff. They made us feel at home—something that’s increasingly rare these days. We’ll definitely return and highly recommend this hotel to anyone visiting San Antonio.

Great stay

Upon check in, I asked if another room might be available. I was told that because I booked through a third party website (they always tell me it’s Expedia), I could not make any changes to my original reservation. I’ve been offered an upgrade if I’m willing to pay for the upgrade. I found this unsatisfactory that I couldn’t be accommodated if I was willing to pay more. As far as the room went, the sofa couch and bed itself was uncomfortable. Room 216. I would call several times over the course of two nights and several times, I would get no answer and had to keep calling. For staying 2 nights, I expected to have my room tended. Sheets changed, new towels, empty trash, etc. but no one tended our room. The pool was nice but I feel that there better options for my family next time.

To echo my other review, the pool was shared and it was usually full.

Really didn’t like there was a shared pool and it wasn’t even that big but overall it was a decent stay.

Need extra towels and received them in under 10 minutes. Staff was very friendly. My family loved our stay.

1st: The room had missing furniture, a side drawer was replaced by a small round table. 2nd: the ice maker in the room was broken. 3rd: The bed sheets didn’t fit the bed really. 4th: no front desk help was missing from 1am to 5am when I was seeking help for the bed sheets. I was signed up for some rewards program without my permission, was told about it afterwards.

Won't let me check in

The staff was incredible! Super helpful, friendly, energetic. You could tell everyone really took pride in their jobs - housekeeping, maintenance, breakfast staff, front desk. Pool & courtyard were well kept and we enjoyed that one evening too. Location is <5 min from restaurants, Target & shopping plus about 5-7 min to Six Flags Fiesta Texas.

The hotel was lovely and the room was spacious.

The staff was very helpful and friendly.

It's okay

Well located at the rim large room with kitchen