Quality Suites San Antonio Northeast

1

Overall, a comfortable stay. Very quiet and the beds are comfortable. The gym is inoperable, so don’t expect much if you want to use the fitness center/gym.

No hot water, smells like humid starch, Breakfast same everyday and minimum choices, forgot my 100.00 tennis shoes and they claim they are not responsible. Worst motel ever .

Great staff. Great rooms. Neighborhood has what you need. Affordable. 5 outta 5 for me.

El cuarto olía mal el elevador estaba sucio hasta pedazos de pizza había , salías del elevador y lo primero que miras es un gran bote de basura lleno hasta el piso, nada que ver con las fotos bonitas que ponen allí yo tengo fotos reales que tomé y les puedo mostrar, el desayuno solo una pequeña charola de huevo quemado y una de papas congeladas y mal calentadas sabían al congelador, pan solo de barra había y el tostador parecía que no se habían limpiado en días , las wafleras estaban súper sucias también tengo fotos y no pueden decir que había mucha gente por qué fui de las primeras en bajar al desayuno y solo había una mesas más , el café solo había el vasito mas pequeño y sin tapa, no había ni una persona para limpiar ni rellenar, mostos al ver todo tan sucio optamos por irnos sin desayunar, la llave del cuarto se batallaba para usar tuvimos que bajar 2 veya que la retrogradaran , rentamos 2 acotaciones y en una ni secadora había , tenían sofás cama lo extendimos para usarlo y estaba en malas condiciones parecía que no se había limpiado en mucho tiempo . Lo único bueno es el espacio bastante amplia. Si necesita. Fotos me dicen y con gusto se las mando

It was very clean and the front desk person was very nice and helpful! The room had a little bit of a smell to it but went away slightly after turning on the air in the room

Good

The room overall was clean and comfy Breakfast was very disappointing, food items very limited and what should have been hot was cold. This location needs to take this part off of their listing. Thank goodness Cracker Barrel within walking distance .

The location was really bad. I didn’t know there was so much construction. Our room only had see through curtains and it was facing the highway, so much light was coming into the room.

I enjoyed the stay.

It was dirty room dirty sheets smelled I picture on the website was a LIE for 20 dollars more i could have stayed at the Radisson were it was worth my money breakfast was disgusting burnt eggs burnt potatoes pancakes mChine hadn't been cleaned in ages that was the worse place I've ever stayed the bed was so hard I should have slept on the floor.. the owner of the property should be ashamed!!!!!!!!!!

UV helped me with my room change. Great guy.

UV was super helpful.

Clean room, great staff

Need a fresh renovation of all facilities.

The rooms was nice and decent, beds were comfortable and clean. It was a decent stay for a night. Property does look like it could use some renovation in some parts. Not sure if people live out of here but one room had foil covering the window which was sketchy.

None of the above

Location wasn't the best but the staff and room made up for it!

Staff were good & kind. Property should have been more cleaner and felt very old

Carpet was soaked from the air conditioning unit. The room smelled like smoke. Although the room was spacious, the foundation of the mattress was covered in debris and hair. The door was damaged and had obviously been broken into at some point. The shower leaks and sprays water at the toilet. I would not stay here again and I would not recommend it to others despite friendly staff. The breakfast was bread you could toast, reconstituted eggs, potatoes, waffles, hot sauce but no ketchup, and 2 kinds of cereal. If you’re on any sort of restrictive diet this wont work for you.

Price. Comfort That you advertise that you have a laundromat and in fact you do not!

Hotel was disgusting at best. Mold on the ceilings and windows, dirty floors, the smell of marijuna throughout the whole building. Food and grime on the walls and appliances. Most of the lights did not work and mysterious stains on the couch. Door to the room was not secure and felt like it had been kicked in before. Checked out 20 minutes after check in and still have not got a call from the manager to remedy a refund.

Not too bad but definitely should be cheaper than the current price The cleaning was horrible … the breakfast uneatble

The facility was very clean and when we requested housekeeping they cleaned up nicely

Our refrigerator didnt work. Our phone had no cord to call front desk. They siad they would send maintenance, which didn't come until we had left for the evening. I needed to store insulin, which is why we rented a room with a fridge. We came back to a room that was able to just be walked into without a key. We thought maybe a fluke. Hut left our room barricaded while we slept. Came back from breakfast, which had no coffee, no milk for cereal, very little food options. Asked for coffee they said they had none. Went back to the room and door once again could be entered wirh no key. Made sure it was shut. But others from the room came up later, and were able to walk in with no key. Particularly disturbing, because the side door from the pool cam be accessed from the street, with no key. And there were prostitutes and drug use outside. Called on cell phone to front about coffee, which they didnt answer, suddenly they had some. Just checked on bank, to see if deposit had come back yet, to find they charged TWO deposits. And are holding both. No damage. Just holding our money. Absolutely awful.

I was in a room where the tub just kept leaking leaking leaking and we couldn’t sleep so we had to go downstairs between two and 3 o’clock in the morning to get another room which we did but other than that it was OK.

Do not recommend this place. Place was awful and smelled.

Good stay and Good Time and Good Management. UV is the person to go with. He was very helpful.

Staff, confortable

Every thing was perfect and Front desk agent was professional and so helpfully

Coffee was great everything else was bad Customer service

I really enjoyed my stay at Quality Suites. The room was clean and comfortable, and the staff was very friendly and helpful. Everything was easy and pleasant from check-in to check-out. I felt comfortable during my stay and would definitely come back again.

The inspector for the room checked in with us about a bed cover that she wanted to switch out to a different one because it had a stain. With her saying that and pointing it out stood out to us because it made us feel better about our stay and how much the staff values the cleanliness of the rooms. Overall out stay was an excellent experience and we are pleased that we decided to stay with this hotel. I think everything was good and we liked our stay here.

The location, the room space.

The is NO hot tub/spa, false advertising. The room was extremely hot, smelled like mold, mold stains, ac doesn’t work correctly. The manger is awful and rude, won’t take care of the problem. The ceiling in the front desk has mold and missing parts.

Check in was fine. Rooms are dated and a cockroach walked on the bed when I was on it. There was a gap on the door big enough to see the hallway

Clean room, enjoyed our stay.. staff were sweet

Was 3 hours from home with 4 kids and they overbooked the hotel. They stuck us in another hotel a block away with the doors on the outside and didn’t feel safe. Do not recommend at all.

Ok

everything was good, except the bird pup on the cars

Almuerzo , no fruta , no yogurt . Para varios días no sirve. Lo demás muy bien.

The staff was friendly and the room was clean as well as everything. Wish there was more variety for breakfast but the waffles were good. The pool was clean but the gym had some broken machines and it was very hot despite that the AC was on... I still gave it a 5 star because the gym was not an issue for me and for breakfast they had room service and were a lot of restaurants in the area within walking distance.

The staff was kind and helpful. The room was decent except that the bedding had a little smell and the desk light did not work. I do love how they have church service on Sunday. Over all it was good, I would return! Thank you Quality Inn!

Said there was a hot tub and there was not. No meat in the breakfast. Rooms could use some maintenance

DO NOT STAY HERE.DO NOT TRUST THE GOOD REVIEWS. YOU'VE BEEN WARNED. This property is not as advertised. The hotel is old and run down. The hot tub was not running and hasn't for some time. The pool was considered by staff to be working but was milky colored, and the bottom not visible. The hallways were filthy. The elevator had spilled cereal and pistachio shells in the corners for the entire 4 days we were there. We were scheduled to stay an extra night but left early. The ac unit in our room worked well, but was loose in the wall and the front panel fell on me when I went to adjust the temps. The words "F*ck you" were carved into the plastic plate covers and there were stains all over the walls and ceilings. It is not an easy location to get to currently. The interstate is being worked on and the construction is a giant mess. Breakfast consisted of powdered scrambled eggs, tater tots, and slices of standard sandwich white bread. Some jellies, butter, and coffee. Even after expressing our concerns after check in, we were dismissed and no remediation was even close to being offered. Stay far away from here. I almost forgot! There's also black mold around the windows 😃

Personal muy amable, cuarto limpio, restaurantes cercas, desayuno rico... Me encantó la estancia en el lugar ...

Yes

Es ok

Beautiful n super clean

Friendly super clean beautiful rooms

Ace was a geeat host during our stay. From the beginning he went above and beyond to make sure we got a great experience.

I did not stay there

an overall decent stay at a pretty reasonable hotel

I love this hotel super clean, staff is so nice. Every time Im in town i stay here I feel safe n love how clean it is.

Very nice and attentive staff. They had a nice breakfast and the housekeeping was excellent although to get housekeeping you have to request it a day in advance if you're going to want it.

A bit dirty

It was an old hotel. In our room, the walls had been repaired, the couch had stains, the carpet was very old and had a strange odor. All the furniture was never updated, it looked like the original furniture from the 80s. Even the ceiling had the old style popcorn texture. The lobby has been updated so that throws you off, but the rooms needed a lot of updates.

Good hotel for the price

Yes ,

Place is in need of repair on nearly everything. Owners were friendly enough and the hotel was conveniently located next to Fort Sam, but the highway noise and train whistles were over the top. Hot tub inoperative, which was frankly the biggest reason I chose this place.

AC worked fine. Never used the hot tub. Hotel is been not been well maintained.

Joy made our stay the best

Joy helped out the issue that I had Good for extended stay

Hot tub was AND has been out of order for more than a month. The entire reason I chose this place was NOT available.

The room was great, bed was comfy. The side door doesn't latch so that's a little concerning but overall it was very good.

Good place to stay

Bugs crawling in the bathroom and in the bedroom. I also didn’t like how in order to use the lights I had to insert a key card and the minute I took it out the electricity went out

Staff is great, the room was ok.

Courteous staff but room is dirty w

Y