Motel 6 San Antonio, TX – I-35 North Corridor

The worst hotel stay of my life. I will never stay here again. People are late at night till 3 in the morning. The room was so nasty 0

Rude bed sheets were stained

Very poorly maintained, the sheets had paw prints from the last guests on them. Hotel staff did t even change them after complaining. Key card doesn't work and had to make multiple trips to the front desk everyday

The room was terrible it had mold in the ceiling wall even in the restrooms and holes and it smelled like sewer I would not recommend coming to this place

One word: GROSS

I just liked that there was a homestyle food restaurant in the parking lot within walking distance in front of your door

Yes the price was affordable Nothing

Very good

Exceptional

Not clean, smell of cigarettes everywhere and not suitable for.kids

I was there from Thursday until tuesday. The room was not checked on or serviced at any point.

Staff was great

Exceptional

Everything Traffic

Do not stay here. Bugs, rude staff, no water, no microwave, no refrigerator, shady area,

Exceptional

I booked a king size bed, deluxe room for 2 people. Remember, 2 people, this is important. I get there and the lady asked me 3 different times how many people I booked the room for, I said 2. I show her the price I was supposed to pay and she charged me MORE because she said the price fluctuated depending on how many people were on the reservation. I said ok.. I still booked for 2. She said it was showing 3. Impossible but ok. I send the other person inside and now she swears I only booked for 1 person.. why would the price go up if it was just me then? I’m tired. I pay. She tells the other person she will refund the difference. (So, that means, you were just trying to get over on me.) again, I booked a king size bed. We have 2 queen beds. Whatever. We can only sleep in one because there’s blood stains (consistent with bed bug bites). A hole as big as my head in the bathroom. I’m guessing people live there and that’s fine but they are noisy at all hours. Checking out: the RUDEST worker I have ever encountered. We’re trying to get a receipt to show I was getting refunded the difference. I should’ve known she was gonna be something by the way she rolled her eyes when we walked in. The other person asked for the receipt again because she tried to shoo us off. She yells at her and said she won’t talk to her and THROWS the receipt at me. Nasty motel, nasty staff. NEVER again. Save your time, money and patience and go elsewhere.

Bad smell, ac didn’t work, and the floor was very dirty

I didn't receive my deposit back.

There was many different restaurants in the area. The rooms were absolutely filthy, the towels had stains on them!! The manager was very rude and no respect for anybody!! Not even her staff!! In the middle of taking a shower the water stopped working took hours and continuously calling the front desk before the water was back on

Bad

Terrible

Like the price

Had a great time thank you for helping my girlfriend and I make new memories together

We had 3 adults staying in the room and only 2 bath towels. We asked for more on Saturday night and they said someone would bring them to us and never did. This morning we asked again and they told us we had to wait 30 minutes. Husband went back 30 minutes later and finally got them but only because he went back or else we wouldn't have gotten any. The couple that was cleaning rooms were very ghetto. Instead of saying can I help you he says What? Not professional! It was all dirty and trashy with shirtless guys outside smoking what smelled like weed. Nothing like what I read on reviews. We also had a chair with a big hole in the seat and 1 bar of soap. The beds were hard and no comforters just sheets to cover ourselves with. At least the AC worked Thank God I always bring my own amenities! I will DEFINITELY never go back to this location!

For the price, you can’t complain. Highway is literally outside the hotel and it’s next to a restaurant walking distance. Very peaceful

Room looked nothing like the picture. Walls and sheets had stains. Baseboards were coming off the wall. I killed what I think was a baby roach. Could have been a bed bug. The place needs a makeover. Only had access to cold water.

Me pasaron cosas muy extraña en esta propiedad mientras dormía mi mamá podía sentir como se abría y cerraba el grifo del lava mano en la mañana tuve que ir a lavar el biberón de mi bebe x que necesitaba su leche y cuando me di la espalda volvi a la cama y pude ver como pasaba esto una ves más al despertar habían unos pequeños pies marcado con churre en la cama gracias a mi familia que hay estaban y pudieron ver lo mismo que yo. De lo contrario esta historia nunca me la hubieran creído

Exceptional

Bad

There was plenty of different restaurants near The manager was very rude and the place was just disgusting towels was stained!! Rooms were nasty and dirty, during my stay the damn water got shut off for 4 or 5 hours..

The manager was very rude and the place was just disgusting towels was stained!! Rooms were nasty and dirty, during my stay the damn water got shut off for 4 or 5 hours..

The placed smelled of disinfectant and the person at fron deskm lied to us!

👍

.

Bad

No microwave

No microwave

The Wi-Fi kept kicking off and would stay on

Very good

Very good

Open 24 hrs The Wi-Fi kept kicking off and would stay on

No lo recomiendo estás muy estado

Bad

Stains on walls and stains on bed sheets

There were cockroaches in our room. Restroom had dark colored stains on the wall. Beds were a bit hard.

I brought up the issue of a smelly room with the staff and she looked at me with a “duuuh, this isn’t a 5 star hotel.” She didn’t offer a different room or anything like that. Terrible!

Manager was decitful told Expedia I never checked in yet upon walking in, lobby smelled god awful room was dirty refusing to refund my money

This motel was genuinely awful. It's in a rough area and outside of the building is really sketchy. My room was filthy and didn't look like it had been cleaned between guests. There were greasy handprints all over the place and everything was extremely dusty. The comforter had a burn hole in it. The room was missing the smoke detector. The window didn't close all the way. The wrong size sheets were on the beds, and didn't even stretch over the corners. I let the front desk know, but no one ever brought me a new sheet. The microwave that was advertised as included in the room was missing. The mini fridge froze my food and ruined the produce I bought. There was no actual closet or desser- just a desk with open cubbies and broken shelves. The desk chair's seat literally looked like it had been blown up. I had the misfortune of staying here a week and was never offered any type of housekeeping service. The entire place stinks and smells like pot. The bed was the most uncomfortable I've ever slept on and I left with sciatica that I didn't arrive with. By far the worst motel experience I've ever had.

Stay was good. Housekeeping needs to check and clean ac filters before and after each stay

Dirty and smelly rooms. A/C doesn’t work. And a 50 dollar deposit is required. This is not a great place to stay.

Rooms were filthy whole place was dirty. No extra sheets. Will never stay there sgain.

Great clean fast check in

I’m visiting the USA and as long as it’s got clean sheets and hot water then it’s ok.

Room was dirty. Water leak in the room

The situation became so bad that I had to involve the police before leaving the property. No paying guest should ever have to call law enforcement just to get basic assistance and documentation from a hotel. I also repeatedly asked for clear information about my refund, including the amount and when it was processed, and getting a straight answer was extremely difficult. This was not just a bad stay — it was a complete failure in customer service, cleanliness, safety, and management response. I gave the property multiple opportunities to handle the situation professionally, and they did not. I have escalated my complaint because I believe this location needs serious review by Motel 6 corporate and the franchise owner. Based on my personal experience, I would absolutely not recommend staying here.

Overall, it was worth it for the price. The people who worked there were nice, but obviously you get what you pay for with hotels. That said, the bed sheets, towels, and the walls were pretty dirty, and my AC unit was leaking water onto my floor. I still maintain that, for the price or in a pinch, I’d stay there again

Fantastic stay

a lot of activity going on,

Mina the property manager was extremely helpful!

Don’t stay here their was mold on the ceiling and walls when we checked in the bedsheets had food crumbs and stains on it would not even recommend it for my worst enemy

No refrigerator or microwave. Ac didn't work. Noisy dogs barking all the time. Stay far away as possible

I needed a place with my cat I felt like I had rented a litter box I couldn’t take a shower in nasty moldy shower I wore socks because the floors were sticky and dirty. When I bought it to staff attention-they did nothing. It wasn’t new to them.

The floor was not clean and sticky. My wives feet/socks were black after a short time. There we a desk but no chair. The AC vent was missing and we had to clean out the air filters so it would work properly. Positive note the bed was clean and comfortable. I happy it was only $22 for the night.

No fridge or microwave

No refrigerator or microwave as described on my itinerary

even customer relations.

No room service

It was disgusting. People doing drugs everywhere. Pool was filled with concrete. Booked a room with microwave and refrigerator and it wasn’t in the room. There was German Roaches crawling around everywhere. People drunk and cracked out yelling outside. Maintenance was horrible I called and requested for a week straight and didn’t get service. Was told that they would come multiple days and times and they didn’t. They have no washer or dryer machines but have a room that it’s supposed to operate but they won’t get new machines because it “costs more to fix than replace” but they still won’t replace them and apparently it’s been years. They don’t give you back your deposit even if your room is clean and hasn’t been serviced by their housekeeping. Just honestly the worst. 0/10

Not a new building but kept very clean, strong ac and working tvs great for the price

Refrigerator and microwave still dont work…been here a month without paying for them. Ice machine and only coke machine dont work. Trash needs to be picked up. And iʼm pretty sure the laundry facilities arenʼt working for the guests. Ive never been asked or offered clean towels or bedding. But hey gor $40 daily…i have hot water, cold AC, a big bed and a working TV…even though the remote doesnt work to it. LOL Mina in the front office is very helpful.

I was charged a $50 deposit when I checked in and didn't know about it till they told me the price and I asked, then woke up in the morning to a roach on the bed, microwave didn't work and TV had a big line on one side of it.

Clean rooms and nice staff. Quiet.

It’s a scam. We showed up and they demanded rebook with them with higher prices

The manager named "Mina" was extremely rude and

The room smelled like beer and cigarettes

The ac wasn't working,the room was filthy they small roaches crawling around. No toilet paper to replace the almost empty roll.also location was in a bad area...worse experience by far I checked out a day early.

Rooms were clean, property was well maintained and staff was friendly and very helpful.

Wifi was terrible, extending stay wasn't possible till day reservation ended, rooms weren't cleaned daily.

Room was clean staff was okay just think room service should come everyday even if staying a week to swap out tiles and give soap and very pet friendly

I showed up for my reservation and they canceled it and gave it to someone else.

It wasn’t anything spectacular. You get what you pay for. The tv turned on but there was nothing being broadcast. Everything else including the AC worked as it should.

Good place to say and put your head

There is no laundry cleaning room or area my ac tv and telephone did not work and there are no buses in the area

It was ok for the price . Anything was better than no AC at home.

I reserved here 2 rooms and when we arrived a lot of kookroachs on the bed and in the bath. I immediatly gone out to cancel and explain the problem but the girl of the front desk won't to refund me my money. She only offer us another rooms but i orefered to get out. So dirty and disgusting hotel .Terrible experience. I Guess there are people hosted there with pets, the zone is horrible and a Lot of people smoking cannabis. Worst hotel ever! Never in My life 6 motel will be an option for me...

Large hole in bathroom wall. Room definitely needs a fresh coat of paint. A bit noisy but overall it was quite fine for the price

Horrible the room doesn't look like the pics

Nice front desk quick for any needs

Pros: Beds were nice, towels were fine, AC was cold. Second floor. Cons: Shower curtain had mold on it, electrical outlets were missing panels and looked dangerous, couldn’t find the tv remote anywhere in the room.

I put 2 stars only because the price and this place has bed that's all . This place is garbage I was driving my truck 36 hours that's why I didnt want to change anything because I was too tired and wanted to sleep.

Mold infested room, dirty sheets and floor.

Not very pleased, I have to say the front desk staff was pleasant to deal with but were not willing or able to offer any help.. 1st there were roaches in the room, especially under the microwave, as well as other dead ones.. My biggest issue was that the tv did not work, I called the first night n the young man from the front desk came with his"matter termite" to no avail, he said he would probably stop by later to check it and that did not happen, 2nd day was no better as I called the front desk to remind them and told them there was something on tv that I would really like to watch that night, so they sent over their mmaintenance guy , he starts pushing buttons and says he just fixed this one a few days ago and that someone must be messing with the settings, slaps his hand on the counter, obviously frustrated and tells me it's not going to work and leaves. So I walk back to the front desk and asked the young lady what her plan was and she tells me there are no other rooms available and there was nothing she could do..I asked her if they could at least offer me a small discount to which she said that it wasn't possible because it was a reservation(?).. She said maybe I'm my next visit, as if i would ever stay there again.. Drunks and homeless walking around late at night also made for a restless night.. All this after burying my late niece on Friday was too much, normally I just don't go back and don't write reviews but I felt i had to save someone from these situations

Do not do the check in early, they will argue with you that you didn't pay the extra fee through Expedia and won't honor it. Room was clean for the most part, but there was mold in the bathroom and cigarette burns on the quilt. AC, fridge and microwave worked well.

We have been here for a few months now and we have no problems its ver quite here and the staff is nice

🌟 🌟🌟🌟🌟 Great place to stay

5 stars 🌟

Great price great location great service Miss Mina and IKEA at front desk are very nice

Great price great location great service

Great stay

Front desk is very nice Great location Very private

5 stars

Great price Great customer

Great customer service

5 stars all around. Great price great location great service

I have enjoyed my stay here there front desk miss Mina is very nice .the night desk young man is also very nice Great price great location great service

Miss Mina at front desk is very nice a d helpful. The overall staff is very nice .Great price great location

Great service Great prices very nice and quiet place to stay

Miss Mina in front desk is very nice . Our overall stay has been very good

The room had moldy looking parts on the wall , the floor was sticky and it had stains. The beds were damped . The toilet seat was dirty with shoe prints on it. The towels had black stains. Didn’t get a full refund still had to pay for 1 night even tho I got a really bad rash from sitting in the bed

They don't have a functional laundry facility, ceiling was leaking awfully in room 108. They didn't give our deposit back after lying and saying they would for days. They also lied to us saying the room needed repairs and they had no kings available for the night. I went back to the room to call and ask and she said she had availability for the night. It was bizarre and ended up costing me an insane amount of money as I was in town without a car so I had to go rent one. Do not trust this place. Mold and roaches also.

Worse Motel6 experience in my life. STAY AWAY!

It was pleasant good location

staff very nice

No trash cans in room just bed and tv restroom literly and beer cans outside on the floor for all 3 days i stayed and roaches and crackheads not recomended

I got there at 7pm and they couldn’t find my reservation and had me sitting in the parking lot for over a hour and still didn’t get a room.

I wanted to try and help get more business for this property, because some of the staff are very friendly, but this is not the place to stay. The price is so cheap, but unfortunately it's just not a very comfortable place to stay. Bring your own personal camera if you stay here, because it is not a trustworthy property.

Les recomiendo evitar este lugar.