Motel 6 San Antonio, TX - I-10 West

Bad

The room was very clean and the staff was friendly and very helpful. However, there were no wall outlets on the wall near the bed. Also, I was surprised to learn the front office does not open until 9 AM and there was no coffee available.

Comfortable

Bad

Good

0 three out of four jalapenos

First room I was assigned, I killed 3 our of 4 roaches in less than 1 min of entering the room. One roach was on the bed. Second room I was assigned to was right next to the first room and it had a large hole in the wall that was next to the first room. Needless to say, I killed another 3 roaches in that room within less than a minute. I cancelled my reservation, got in touch with Booking and was informed I would receive a full refund that was approved by the property. I'm still waiting for the refund.

Habitación muy sucia y aparte tenía cucarachas vivas y animales muertos debajo de la cama ( ni siquiera ocupe la habitación)

Only stay here if you like to sleep with cockroaches. Dead ones all over the floor when we arrived, the lady “swept” it while we went to dinner… woke up to them crawling on us. NEVER again.

Great budget hotel, good location, clean

Good clean place to stay

Will not stay here again. We stayed only two nights. On 2nd day we were out all day we arrived around 10pm on to find our room door open (our luggage and valuables inside) We went down to the office to complain and let them know that why was the door left open they said they couldn't give me an explanation so we asked them when was the last time that they cleaned our room they sat around 11 AM so our door was left open for more than 9 hours! Our belongings could have been stolen. All they said was that they had camera's. Not acceptable!

Exceptional

The area facility was located The way management talked to me

The way management talked to me

A lot of roaches everywhere

Bad

So bad A lot of roaches everywhere

Never again was that this hotel first checked in the room had roaches so have them move me cuz I already had paid 3 days in advance online 2nd room was terrible also had roaches just never again

Roaches on beds Beds not clean

Roaches in rooms Roaches on beds Beds not clean

There's roaches everywhere

Good

Passable

The people were really nice, there were a few roaches in the room but you should know what to except when u rent the room to being with

Nothing

Good

Very good

Clean and quiet room. Good value for price.

Very clean room, friendly staff, safe place. AAA+++

The guy is very rude walked past bye my room and same me vaping outside of the door and at that point I already knew he was going not give me my deposit back took him not even a minute to go check the room and come back and tell me I wasn't getting my deposit back would not recommend for anyone trust me worst experience ever

their atm was not working and made me my a deposit with cash .. I went to check out and nobody was there.. there went my 20 Deposit.

Clean room. Cold AC. IHOP next door.

Good

Too many roaches

Everything Nothing

Too many roaches

rooms were very clean staff was great

Exceptional

Staff was very rude. Shady as they kept going in the room when I wasn’t there and I’m not just referring to housekeeping. No reason to be entering in the afternoon or evening.

Stepped out a few times during the day and I could tell someone had been in the room. Even after housekeeping so not sure what the excuse was for going in there after that.

Room was disgusting and occupied by roaches. I informed front desk clerk and he came to witness it. I refused to stay and when I called for refund I was of course advised to contact Expedia. Expedia stated they cannot get a hold of a manager or anyone from motel 6. Now I’m stuck paying $125 on a filthy room that I stayed in for five minutes.

Wish I can upload pic of my room!!

.

Booked wrong date

Expected a "standard" king room to have a bathtub, instead we received a room with only a shower. change

Room was not up to par!! Can I say a roach model!!

I love the lady in the front, I was having the worst day ever and she helped me with my deposit. They are the best

Accommodating for myself and service animal.

The outlet plugs were loose and was afraid it would catch spark.

Yes

No hot water

Comfortable beds, quiet restful area, clean. Only complaint is the ice machine wasn't working.

Clean, quiet but working the TV was a pain.

Perfect

Staff are friendly!

I did not had a reservation due to that the company wouldn’t pay them until the end of the month.

The room is nothing like the pictures it demonstrates I rented a room with a king bed and queen and got 2 queen beds was so tired from our trip didn't want to make it a fuss. Hotel looks like a crack house

Dump!! Way overpriced at 55.

Everything about it was horribel the towels were stained the furniture was broken, you can tell it was freshly painted because it smelled like it was. I spoke to the front desk to get a late check out but i was told no. All in all it was horrible.

I had booked 2 rooms with double bed and they rented them out after i had paid in advance for them so 6 adults and a toddler had to fit in 1 king size bed in each room they couldn't do anything about it and we were so tired after a long day and everything else near-by were booked out

The front office was not open, transaction were done through the night window...A $20 deposit was required...there were no bedside lamps,...there was no security chain on the door, the deadlock didn't work...there was no ice bucket...the TV wasn't plugged in .... the worst Motel 6 I've ever stayed in

It was horrible and I called hotels.con and they refused to refund me or credit the night because the property said i was there 13 minutes. 5 to park 3 to take minutes and 5 mi it’s to get back to office and check out and get my $20 deposit

There was no room service, no towels or toilet paper or clean sheets.

Not cleaned,extension cord needed as electrical outlets dont work worker had attitude they had to provide electric pad to use tv and micro and fridge very rude and demeaning front desk WEEKEND worker.Told me ITS OK NOTHING works not even phone. PAID FOR DELUXE ROOM no refund or exchange of room because of conditions.. no access to “FREE” wifi.. I guess DELUXE was no bed bugs and entertain in form of prostitues outside my door and banging on walls all night.

Had a Cricket for a Roommate, Furniture was broken and bad shape. Repairs were very horrible and lacket professionalism, Electrical outlets in bad shape and not appropriately positioned for ease of use.

Good place just to stay overnight.

It wad barely ok, left over insince burned left cause cleaning people missed it. Overall again for price it was ok. At least NO bed bugs.

Overall it was great , thank you staff at motel 6!

Clean well maintained. Dated but not too bad. WHAT?!