Marriott San Antonio Riverwalk

I didn’t like most of the food on site that I ate, but it was convenient to be able to buy a bottle of water or small snack in the cafe at the hotel. Staff were helpful and polite. The biggest advantage of this hotel for me was the location across the street from the convention center because I was attending an event there.

This location charge me 30 per day for amenities fee, that includes 15 in foods ay the hotel and 2 tickets for Riverboat ride, It was obligatory not as an option, I was in a conference and didn’t have the time for the Riverboat ride. I had done that several times before. Disappointed

We could not make the air conditioner kick in when we wanted it at lower temperature. We asked for a fan to make the room more comfortable for us.

Fair Very noisy elevator n street

Beautiful. Super convenient location

Great location and very kind and helpful staff

Amazing location and amazing staff Nothing.

Excellent location, service and accommodation.

I booked the hotel for $330.00. I paid in advance but, upon arriaval, was hit with another 40 dollar fee. The hotel website said all of the rooms had a riverwalk view or view of the city. I picked the view of the city. The view out my window was of air conditioner ducts and and the parking garage. Nothing about this place justifies the cost. Much nicer facilities are a short distance down the river walk for 2/3 the price. Will NEVER stay there again.

We’ve stayed here in the past, comfort,location, staff,all good. Why the weird bathroom door instead of a regular one? Who knows. Elevator touch screen takes a little getting used, and it’s touch screen menu should be simplified a bit further.

Our room was spotless, modern, and quiet at night. The bed was extremely comfortable with crisp linens, and having bedside USB ports and strong, free Wi-Fi made working and unwinding easy.

Amazing service by the front staff made out horrible started day turned it to an amazing day the best stay ever thank you so much.

Secure hotel, staff was very friendly. Walkable distance from the Alamodome.

So clean super friendly everyone was wonderful The store doesn’t stay open

Its a cozy place and nice place to walk around especially the Riverwalk

Great location, great staff, great property

After several hours of standing, cheering, dancing, and sweating all i really wanted was to enjoy a shower and rest on the comfy bed; however, when I was moving the pillows around I noticed a bug and immediately squished it. Having been completely itched out of my skin I decided to check under the sheets and other pillows and found another bug (of the bed variety). Thankfully I was given another room; however, considering this happened so late at night and I was sore all over, I will admit I was a bit grouchy and upset to have experienced this situation. I was able to have everything cleaned and taken care of which was fantastic and truly thankful but this has raised my concerns going forth with other bookings to check the beds, pillows, and sheets before settling in.

Super friendly staff and great room!

Easy access

Location Parking. Had to either pay for valet or public parking.

Clean room and the staff was very helpful.

Hidden fees and parking fees were way too high.

Clean, nice staff, great view especially at night A little pricey but it was worth it I would definitely stay again

We did not enjoy the noise quality and being able to hear our neighbors, there was a clicking sound from the AC, and things they could not control - outside traffic and revving up of the vehicles.

None

Walking distance to a big mall. Few restaurants around.

- staff very impolite and hostile - breakfast arrangement terrible - valet unprofessional and always late - location dirty and unsafe Honestly this is a very bad effect on Marriot reputation , I will tell my employer to remove it from approved list

room was great. valet parking is extreamly expensive with a public lot a block away at a 10th the price.

Real good

I recently stayed at the Marriott San Antonio River Walk and had a great experience. The location is excellent, just steps from the River Walk, restaurants, shopping, and popular attractions. The rooms were clean, comfortable, and well-maintained, with beautiful city views. The staff was friendly, professional, and always willing to help. The hotel amenities, including the pool and fitness center, were a nice bonus. Overall, it's a convenient and comfortable place to stay whether you're visiting for business or leisure. I would definitely stay here again.

I like the location / balcony view Service/ small swimming pool/ the reception lady was keeping a count on the water bottles we were getting that felt so cheap

Excellent location and property

I was thinking of Marriott River Center, I reserved Marriott Riverwalk. That's on me. I wasn't disappointed . There was a youth basketball tournament somewhere near,no problems. Just wish I had more than a 4 day weekend. Ida Claire's is a great choice for brunch, the Machu Pichu virtual tour at river center mall was a hoot too.

Location next to conference. Parking.

Great experience. My room was spacious and clean and the staff was friendly and helpful. Located in a great location for the convention center and the river walk. Walking distance to many good dining and entertainment spots on the river walk

It’s in the middle of my favorite city. And we got to enjoy the celebration for the SPURS winning the Western Conference Championship! We are big fans and loved the location and being able to be right in the middle of it all!

great staff and coffee/cafe

Everything is on point ! The staff was very pleasant and helpful. And the restaurant was amazing! Are there several times , just simply delicious. Absolutely no complaints!!!

Front desk was not as expect in a Marriott hotel. Not helpful and not courteous as if we are annoying them. Asked for manager and she was on point with the customer service. The room was overpriced in my opinion. Overall was not pleased with the quality of customer service at front desk. The bell men and the room service staff were very pleasant. Just didn’t get a warm impression welcome from the front desk I expected more of the Marriott.

Good stay

We loved this place. The 29th flo

Clean. & good location

The location and prices and pictures matched the rooms Na

Clean room. Breakfast buffet available

The room was super and the bedding was very comfortable, the staff was very helpful , the breakfast was very good. I will be returning on my next trip to San Antonio

Great stay! Would definitely recommend this hotel!

Love the location. Immediate access to river walk.

Location Blinds were broken, ac wasn’t cold.

Did not get to eat breakfast Didn’t like that we had to park a bit away to then walk to the hotel because not that much parking at the hotel.

Overall, Good Experience. A bit dated compared to its Big Brother across the street. The staff was great, and Wendy in the bar is an asset.

The view from the balcony was the best.

Didn't use the gym

Matthew was professional, kind and helpful. Room was clean except for floors in closet and bathroom, including a nail on bathroom floor. Balcony could also use some more detailed cleaning. Breakfast included we purchased and there was some confusion there that was sorted out after a few minutes but did put a damper on our first morning experience. Overall comfortable stay.

Everything was amazing from the valet staff to the front desk very pleasant and welcoming. I will definitely be choosing this hotel for my next trip to San Antonio.

Very nice and clean… also a great location We ate breakfast at the restaurant and we had to go looking for waiters and waitresses. We never knew who ours were.

The location was close to major venues of interest For a facility marketed as a Riverwalk site I was charged $25. to have a room that viewed the Riverwalk. On site parking expensive. No restaurant for dinner / food at the bar. Another better Marriott across the street.

Our second time there and I really love it.

Room got cancelled on me and left me stranded and currently trying to get a refund and having a hard time.

Big spacious rooms!!!

I had a good stay at the Marriott Riverwalk. The location is perfect—right by the river, making it easy to enjoy the sights and access nearby restaurants and attractions. I especially loved the view from my room. The hotel staff was friendly and welcoming, which made the experience even better. Overall, the hotel looks nice and feels well-maintained. While the location and staff were great, there were several areas that could be improved. The room was just okay, and the bed wasn’t very comfortable. The bathroom wasn’t as clean as expected—it had peeling paint in the bathtub and was dusty in several spots. The amenities also need attention; the pool table was old, and some of the cues were missing tips. Valet parking took longer than expected to bring the car, which was inconvenient. On top of that, I was charged unexpected fees that weren’t mentioned at the time of booking, leading to extra costs I hadn’t anticipated. This lack of transparency was disappointing and impacted my overall experience.

. .

Staff was amazing Hotel was clean and very nice

Great

I had a great stay and was genuinely impressed by the level of service. I received a complimentary room upgrade, which made the experience even better, along with a $15 bar credit that was a nice bonus. The hotel also provided two attraction tickets, adding real value to the stay. Throughout my visit, the staff was consistently professional, helpful, and attentive, making everything smooth and enjoyable. Overall, it was a very positive experience, and I would absolutely recommend this hotel and stay here again.

Clean rooms, nice and helpful staff

The room was always cleaned when we came back and the staff was very friendly and helpful. Atmosphere is wonderful! We also received a food voucher that renewed every day.

The place is outstanding

M

Perfect

Nice Staff

Happy with my stay

We thoroughly enjoyed our stay. The staff were wonderful and the hotel is in the perfect location for access to the river walk and everything else downtown.

They originally messed up my reservation and tried to give me two double beds instead of a king. Straightened that out and then they argued that we didn’t have a free breakfast like Expedia said. Argued and won. Comped $60. Valet was $15 more per day than mentioned on Expedia. Very noisy but it’s directly on the Riverwalk. Also housekeeping never cleaned our room the whole weekend.

Very centrally located to all the best downtown!

It was great!

Spent over $320/night and room needed updating. It needed updating, bathroom was semi-clean. No disposable cups, only glasses provided, which I won’t use because who really washes these glasses? Only reason I chose hotel was for location and my friends were staying here as well. Parking in hotel garage is $60/night yet attached to hotel is the convention center parking garage for $10/night. Plenty of parking was available here in CC garage so save your $50/day.

Early check in option was nice. Good location right on the River Walk with easy access to restaurants, bars and shopping.

Lobby and restaurant need update

The location of the hotel is great. Walkable for most anywhere and the access to Riverwalk is right out the back door.

Breakfast was fantastic and very friendly and helpful staff.

Everything was close to it

The hotel staff were all very friendly and helpful. The young lady at the front desk upgraded our room when we told her that we were celebrating our 45th wedding anniversary. We didn't ask for the upgrade. That was impressive!

Overpriced for the quality of room

This was my first time staying here, and I loved it! Our room was spacious, clean, and all the staff were very nice. I really enjoyed the café inside the hotel, it was very convenient. I stayed here for San Japan, and it was an amazing experience. Thank you Marriott!

I liked everything about the hotel. Only thing i didnt like was just how expensive the breakfast buffet was, but the taste was too good to deny.

The stay was good but the charges for destination fee even if you dont get it and everything is outrageous. Totally wouldn’t recommend getting them.

Fernando was awesome at Born + Raised. The location was great. The bed was comfy. The pool was nice and cool and quiet (felt great when it was over 100 degrees!!).

Loved it

From the moment I entered, I was greeted with a warm smile and politeness. My room was very well appointed, and the complimentary internet worked well. The elevator banks were very exciting in terms of the call button technology and announcements. Overall, great stay.

Over all, just an amazing experience. The staff and the service was overwhelmingly professional and friendly. My only complaint was the desk in my room didn’t work and I managed by setting up in the lobby. Come to find out no one had ever put the request into engineering to fix it. I would totally stay here again, the bed was amazing

Excellent property

Super friendly and accommodating. Best place to stay

Nice

This hotel was not the one we reserved on the expedia pictures. The price of the night was at a lower rate here at the hotel than Expedia. Also, they need to mention there is NO parking at the hotel.

Great!

Close proximity to shops, restaurants, and the Alamo Dome. Hotel was clean and spacious.

I had issues w no hot water even after I shared the issue. Also phone didn’t work in room & then tv quit! I felt like my room was jinxed. I moved to an upgraded room which was great. No issues in it.

Convenient for my attendance of a conference across the street at Henry B Gonzales Convention Center

The rooms and bathrooms were spacious and clean; the floorpans made sense. The hotel staff was accommodating and the hotel was conveniently located to the convention center; all I had to do is cross the street with no walking involved, it was so easy.

I usually stay at Marriott brand hotels but this time was exceptional. My favorite person was Ernest. He's the Bellman and took our luggage up but thoroughly explained the elevators, and a bunch of other things for us. Everyone we encountered on this trip was superb for real. Super nice and hospitable. We'll be staying there again for sure.

Nice location , accesible and Family enviroment

We love this hotel. Great location and always a wonderful staff. The only reason not 5 stars is we noticed in the bathtub some cleanliness issues. Other than that great!

Everything was good

The hotel staff were very nice and the cafe/bar overlooking the riverwalk was very nice

I had a good stay at the Marriot, easy access to the Riverwalk and the Go Rio riverboat tour. I was happy to know that I received a $25 credit each day toward the restaurants on site. I also received 2 tickets for the Go Rio boat tour. The hotel was clean, staff very friendly. The pool is small but half indoor, half outdoor which I haven't seen before. The rooms do need updating but was fine. It can get noisy at night with loud motorcycles and trucks because youre downtown.

Nice property. Location was perfect

Beautiful and fun area. Very enjoyable vacation trip

Great location and area

Most amazing staff.

Very professional

. My room was not what was offered with closed door to bedroom, I was lied too, mislead by hotel assistants. But desk helpful had to rent second room due to the At my cost. Not happy about second room and lied too. Unacceptable

Plus the valet charge is 60$ when they advertise 52.

We parked at the Convention Center and saved $50.00 a day in parking. lol

From the check-in to the departure, the staff was great! This hotel is in the perfect location to walk everywhere, is clean, has a great workout room, and great food options. We will definitely stay here again!

I loved it

It was amazing until u have a family with 4 kids next door and are screaming and making loudly loses and can’t sleep 🙁

Only issue is we had to pay $60 a night for valet parking. They do not offer self parking. You can park in the convention center garage for $10 but there is no in and out. Also the garage becomes full fast.

Great

Nice hotel and staff

All of the staff were excellent.