La Quinta Inn & Suites by Wyndham San Antonio Northwest

Checking in with Iris at the front desk was amazing. She was very professional and extremely helpful. The hotel was excellent. Very clean and the hallways smelled amazing. The room was amazing. I will return!!

Quiet and clean hotel. Perfect location

Big suite with updated furniture and wall pictures. Buffet breakfast which was constantly kept with food trays well stocked, clean area and 2 young ladies helpful and with smiles. Night clerks were friendly. Commode was too low and the conditioner pump was not working. Close to nice restaurants and shopping. Would stay here again. In fact we have, several times!

We had a great night sleep. We`re usually up at 4 am daily. We slept until 6:45 am! Thank you, La Quinta!

We enjoyed our stay! Very close to Six Flags and all the shopping. Good breakfast for kids!

Bed was comfortable and the room was very spacious.

Clean room

N/A

The front desk staff , the older man who has the breathing machine was very helpful and great customer service. The younger staff that work at night are rude , sarcastic, and racist . Worse experience ever , I travel a lot and the 2 guys made me uncomfortable.

location and cleanness

I’m very happy to have chosen this hotel. It’s very clean and friendly people.

I probably won’t be staying here again. Overall the property is so-so. The bed wasn’t comfortable and the fan noise from the ac made it hard to sleep.

Clean Small parking

All good Wanted bacon

I liked everything quiet clean breakfast was excellent.. We'll be back

nice place for short stays, guy at front desk was very helpful when our keycards kept getting shut off for some reason. room was clean. only downside was that the water got shut off for about an hour one day but all was good after that.

Enjoyed the location as it was near everything we came to see….mostly family! breakfast was very nice!

Very clean, no repairs needed. Super nice staff. Great breakfast. Bed and couch were a little hard. I like a softer bed.

Staff was amazing!!! Everything was exceptional.

Very clean, no repairs needed. Super nice staff. Great breakfast. Bed and couch were a little hard. I like a softer bed.

Staff was amazing!!! Everything was exceptional.

I chose the hotel for my husband and he love it.

Stomping on the floor above us

Great property stay here every time we’re in San Antonio Nothing

Great property stay here every time we’re in San Antonio Nothing

Stomping on the floor above us

Enjoyed the stay clean rooms Good customer service

More choices at breakfast

Clean room and good breakfast

Not a lot of parking spots available. We came from Fiesta TX late and almost couldn't park which would have been bad

Not a lot of parking spots available. We came from Fiesta TX late and almost couldn't park which would have been bad

I would say cleaner than most Hotels.

Clean

all n/a

The room was very clean! I really liked that the floor was not carpeted. The breakfast was also good.

Super friendly staff. Room was very clean and the stay overall was peaceful and relaxing.

Very clean!! Good breakfast

N/a

Very nice and clean hotel. The breakfast was good. Bed was comfortable.

Exactly. Once we finally got on the access road that goes by the motel, it is hard to see because of trees and other buildings. Just be patient. Use that GPS and follow the instructions very carefully, even if they don't make sense at times. Fortunately, getting back on I-10 to leave was far easier. Hopefully, the construction will end soon--but don't count on it for the next year or so. (written 10/2026) With the room, there was but one complaint: one of the USB ports didn't work. Fortunately, there were 5 others that did, so no real worries. It's a great place with good breakfasts and TWO TVs in one room (not a suite).

The room was clean and comfortable, the staff was very friendly and helpful, breakfast was varied, and overall it was a pleasant stay.

Room was

Everything was hot and Tasteful

The room was very clean and big -but not comfortable- there was no warmth to the room. Laminate floors everywhere, and the lights were so bright they felt like spot lights- no way to have just a small light on when you’re winding down in the evening- the room was either pitch black or bright as the sun. If you like that it’s fine, but we like a little more coziness. The bed was not comfortable at all. Both of us had trouble sleeping (for 3 nights). The thoughtful check in person put us at the end of the hall so it was quiet. The bathroom was good size, but the water pressure was lacking so never got a good shower. We never got a chance to see or try the breakfast as it was over before we were ready to be in public- so we have no idea how it was. My husband did get coffee each morning and said it was ok. The location was great for what we needed, and while the parking lot is shaped funny, there was plenty of parking. The price was great, and that was one of the reasons we picked it. We knew we were only going to be there to sleep and shower. For us it didn’t work out as well as planned because the bed and shower were not great. The staff is friendly and helpful, and we felt welcome.

Jreeh

Very nice we enjoyed our stay.

Room was very clean, spacious, and quiet. The breakfast was mid but better than most places. Overall, I enjoyed my stay there even though it was short. Highly recommended if you need a room for a quick trip.

No wifi was available in room. Also the TV was outdated, no smart tv options available, just basic cable channels.

It was very clean and friendly staff

Great

Lo que no me gusto cuando llegue la recepcionista me dijo que yo no había pedido una suite y yo le dije que si hasta la foto se la enseñe y me dijo que solo era dos camas si yo e sabido que eso hiba a pasar no la hubiera rentado y luego no tenía acondicionador ni jabón para el cuerpo le avisé y me dijeron no había nadie para llevarme las cosas me disguste tanto que esto estuviera pasando cundo yo pagué mucho dinero por la renta del cuarto ese servicio no se vale por lo que pagué y aparte para que me diga que no ay quien lo lleve que esperara alguien que entrara a las 9 am estoy muy disgustada por tan mal servicio le dije que quería mi descuento

N/a

Friendly staff and clean rooms

Nice and clean!!

Clean, quiet, safe hotel. Breakfast was okay, but not great. Lots of dogs at this hotel.

We stayed here during a recent power outage in San Antonio. Despite being completely full (we made reservations on line), we had a very fast and friendly check in, even with several people ahead of us. We needed a handicapped accessible room, and the room worked very well, with relatively low beds and grab bars and such in the bathroom (I stayed with my 96 year old mom, her power was out.) I forgot my pillow when I checked out (bought from home, it was a temperpedic) and they held it for me to pick up which I really appreciated. A couple of notes, it is a bit tricky to get to, for two reasons - one, it isn't easy to get to from Bandera Road which is the exit road to the access lanes along 1604, and second, people drive like maniacs on the access road, so its hard to move over, so we had to loop around, which isn't that easy either with the road layout. But neither of those are the hotel's fault. And it was nice that the hotel was actually pretty quiet given it was so close to a major highway. It was a very nice stay.

Always staified

Everything was clean and ready at exactly 3:00. The bed was comfortable, the air system worked well and the staff was helpful. I’m sorry we didn’t have time to use the pool. It looked very inviting.

The room was clean and staff was friendly.

It did the job. Breakfast came in handy.

Nice facility, clean rooms, great complimentary breakfast, convenient parking. The only detriment was the king-size mattress is so firm it isn't really very comfortable. Will gladly stay there again, but will bring a memory-foam topper for the stay!

Everything is awesome

Breakfast was adequate,wish they had bacon and at least full sausage links

Great room. Very clean.

El cuarto esta amplio y limpio, las housekeepers muy amables,,,y el almuerzo muy rico!

Nice, clean and bright property. Would stay here again.

Unfortunately, my check-in experience wasn’t as pleasant. The front desk associate was a little rude, and on the last morning of my stay, she told me I couldn’t have my service dog with me in the lobby breakfast area—even though my service animal had been with me there the previous three mornings without any issues. The inconsistent communication was frustrating. Another issue was that the air conditioner by the window leaked throughout my entire stay. Water kept flooding the floor, and I ended up using the room towels to soak it up multiple times because the leak was never resolved. Our room was also located next to the elevator, and it was quite noisy at night. The constant noise made it difficult to relax and caused my service dog, April, to become anxious. Overall, while I appreciated the helpfulness of the Saturday night employee, the maintenance issues, noise, and inconsistent customer service took away from what could have been a much better stay. I hope management addresses these concerns so future guests have a better experience.

Breakfast was good which was a pleasant surprise. The room could have been a little more tidy. There was hair left in the bath tub and restroom floor. The bedding had visible stains on the comforter. Noise wasn't terrible, but being beside a major loop, traffic at times was loud. The pool area was nice, but a bit small to accommodate all the guests wanting to use the area.

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I have stayed here several times before and was disappointed in this visit. The walls were not insulated enough and we could hear the guy in the next room snoring. Also kids were running up and down the halls starting at 7 am. Then the noise from the carpet replacement started at 8 am. I was unable to get a nights sleep. The front desk employee was not helpful for anything. I ended up moving to a different hotel.

Breakfast was gross. :(

WiFi was in and out all the time.

Everything was great. They are very considerate. I would definitely come back here. The best thing is they are dog friendly.

We had a king size suite. Immediately we were impressed by the cleanliness of hallway, the room and the entire facility. The continental breakfast was hot and offered several options. We would definitely stay here again.

I had a wonderful stay in the Laquinta and picked the Deluxe King Suite! I absolutely loved the modern vibe and the overall design of the room. Everything felt clean, stylish, and well maintained.The bed was incredibly comfortable, and I really appreciated the spacious desk, it made it easy to get some work done during my stay. The room also had plenty of TV channels to choose from, which was a nice bonus for relaxing in the evening. Breakfast was delicious with a good variety of options, and the entire hotel had a welcoming atmosphere. Overall, I had a great experience and would definitely stay here again. Highly recommend!

It was exactly what we needed.

Room was very spacious, very clean and comfortable. Perfect for our 1 night stay.

Rooms were spacious and family oriented.

Front desk was very helpful and friendly! Room was very clean and bed was super comfortable!

Overall a good stay and great on the budget!

The air conditioner in one of the rooms didn't work

You get what you pay for. This is a refurbished hotel, which is better than other hotels for the same price. Beds and pillows very uncomfortable. A/C worked well, but the humidity in the room was bad and there was a constant musty smell. Shower very low pressure and dripped when turned off. Dog barking in the middle of the night on our floor. Breakfast had variety, but did not taste very good, especially the OJ and apple juice which are very watered down. The TV was nice with several channels. Staff was helpful and nice. Overall, stay was okay but probably wouldn’t stay there again.

It was a very nice hotel and for a good price.

Parking was great! Wonderful helpful staff

Great place to stay. Friendly staff. Clean rooms with spacious floor plan. Comfortable beds. Close to entertainment and shopping. Great value

Loved our room!

Great location near shopping and dining. Easy access from highway. Staff at check in were friendly. Room was clean

My stay was actually pretty good. After reading all the negative reviews, I was reluctant to book. The hotel was clean, I have no complaints on the staff. I would have given 5 stars but the breakfast wasn't as tasty as I would have liked. The eggs were tasteless, like artificial. I don't know what was going on with the waffle mix, it was horrible! Also, the juice machine was out of order they didn't offer anything in its place. I really would have liked to give them more stars. They need to improve the breakfast which is very important when traveling with family.

We always stay here when we visit my parents. Our stay is always restful and comfortable. The room is very clean and the staff is kind and professional. We get the complementary breakfast and it never disappoints- delicious! I highly recommend staying here!

Only downside was we could not check in early in the day just to be checked in. Had to wait till we got back, which was late, and then check in. Other than that we had no issues.

You need more parking.

I stayed here because it's pet friendly and needed to go to the missionvet that's close by. They were helpful and extremely friendly.

Property was close to venue in Helotes and very clean and quiet.

Power went out, for two hours and no hot water in the shower

Everything was great! Room was super clean and comfortable

Excellent like always

Fast

I observed that she went well beyond my expectations.

Clean room

Friendly staff and good breakfast

Breakfast was good.

If the description still says they have a hot tub, they do, but it doesn’t work. I was told it hadn’t worked for a long time by the front desk. Actually called it a “kiddie pool”.

Clean and helpful staff Located well also

Very clean room, front staff were very helpful and breakfast was good.

Clean room good staff excellent location

Hotel was decent - had all the amenities i needed. I’d stay here again if I’m ever in town again.

Thank you! Parking was accessible and safe. Staff courteous and helpful. We booked 2 days, and they were so thoughtful they refreshed new towels for the following day. We have never had that done. So grateful.

Clean convenient

Very clean and well-maintained property. Staff was kind and helpful. I would stay there again!

The breakfast was great and the room was nice and clean. Staff was very nice. I would definitely recommend.

Would definitely recommend this stay it was clean, and the room super spacious

Place was terrible, pretty sure they had bed bugs. Our sheets were dirty and room smelled like sewage. We immediately left as fast as we could.

It was a very clean and spacious room, with the light under the bed, it gives the room a very unique touch, for those who need a night light, which I don’t lol but very nice. The sofa was rock hard but I was not there to lounge and watch tv. The shower curtain needs to be about 3 inches longer and if you do not pay attention to it, you will have water on the floor. Overall I would definitely stay here again.

great place to stay, convenient, beds were comfortable.

only lacked a hot tub

Breakfast was nice, check-in guy with the portable oxygen was very rude. I can’t believe he would even be hired to work there. Not welcoming at all and had a very bad attitude. The rest of the staff was kind except for him. We requested towels and never got them. Our room had mold in the shower, found bottles of alcohol unopened in towels in the bathroom.. very odd…

Hot tub was broken

Breakfast was good, there was only one elevator that took awhile and was small. The whole time we were there, there were kids running and jumping on the 4th floor that was so loud. We couldn’t sleep all night because they were just stomping. The room was cold and clean though.

Room and breakfast were good