La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

Good breakfast

Good

Clean, quiet. Good location. Good breakfast

Good stay, friendly and helpful staff!

Hot tub didn't work pool was too cold other then that it was good staff was very nice!

We were very disappointed with the room we got. It was supposed to be a 2 bedroom unit. The king bedroom was nice but the next room had no door on it. It also had no closet or drawers or anything to put clothes in. It had a small refrigerator and microwave in that room and a chair to sit in it. So they combined the room and sitting room together. My son had no privacy because there was no door. We were very disappointed!!! We told the front desk and they just said that what you get. They did not care or do anything for us! Not a great place for a 2 bedroom. The breakfast was good for the first day but they do not change out the food. It's the same everyday. Over all I give this hotel a one star!!

Todo estuvo bien

Great room. Simple and clean. This is a very reliable hotel. Great experience. Great location

It was overall all good! I loved saying there and no problems at all!

They clean rooms every 3 days and they just so happen to forget to clean ours when we were away but besides that it was pretty welcoming

Very clean smelled nice rooms where clean shower was nice and hot room nice and fresh breakfast was a 10/10 if your traveling and looking for a place to stay it would be here and everything is in a 10-15 min drive especially if u wanna go see the river walk and theres a restaurant down definitely should go try it its amazing place to stay for vacation or traveling

El desyuno regular. Todo lo demas bien. el Steff muy bien

The staff was nice the ice machine wasn’t working and the pool and hot tub were nasty .. the room lighting wasn’t very good . Need brighter lighting. Hard to put make up on in dark room and bathroom

The price was great but that is all that was good. The floors were filthy in our room. The shower head did not work. Our room was not cleaned for our 2nd day there. When we asked about it, we were told that the cleaning people only come every 3 days!!! We had to take our dirty towels to get clean ones. There were no handrails to hang the towels except against the dirty toilet. When we told the staff about it, there was no sympathy or apology…just an apathetic look of disgust that we expected better for paying customers. DO NOT STAY HERE!!! You will be so disappointed.

Unfortunately my son had an allergic skin reaction on the 3rd night and we tought it was food related. However the next day we killed a bed bug... Staff changed us to another room and gave us a $25 dlls refund when I reported the situation. Breakfast was also good, eggs , sausages, coffee, cereal and waffles.

The lights in he bathroom it was difficult to put my make-up on in the dark.

Great breakfast great location for my family Emergency

Housekeeping never came in 5 days. No garbage was picked up, no new towels, and the place smelled like fish oil. The breakfast has water in the scrambled eggs. I didn't find anything good to say about this place. Avoid it.

The room was spacious. the room was very clean. Our only complaint was the A/C was not cooling the room.

The staff were very friendly, courteous and professional. The room was clean. Breakfast food options included seasoned potatoes, sausage links, scrambled eggs, waffles, hot and cold cereal, bagels, toast and muffins, and fruit, so plenty to choose from. The coffee was good, too, with flavored creamers available along with several tea options and hot chocolate. My only request would to make coffee available all day. Otherwise, this was a very pleasant 8-day stay

Bathroom was falling apart. Toilet paper holder was coming off the wall and shower curtain holder was extremely loose on both ends causing curtain to slide down to the middle causing splash from shower to fall onto tile floor making it slippery. Slight musty odor coming from ac unit. Other than that, no everything else was fine.

The lady that checked us in was very courteous and professional. Enjoy the check in process 👍

Great staff and nice rooms.

The bed was very comfortable but the accessible bathroom was not as advertised, nor was it newly renovated, as advertised. The bathroom was not clean (hair on the floor and a water stain in the toilet bowl that a little bleach would resolve); the water pressure in the shower was poor and the handle to access the hand-held shower head was very hard to turn. The bath bench was not cleaned well. The bathroom needs to be totally redone.The carpet in the room was not well-vacuumed. The breakfast was pretty good: scrambled eggs, sausage, potatoes, etc. I've had more breakfast options in hotels where I paid much less for the room, but I've also had much, much poorer breakfasts. Maybe the rooms that are not labeled accessible are better but they should all be clean and as advertised. How this room got rated 9.0 and "Wonderful" is beyond me. It was definitely not worth the money.

Had issues accessing Internet that were never resolved. Had immediate access on my phone, but never was able to log in on my computer. Have had similar problems on previous visits, but on those occasion either the front desk or their ISP customer service was able to fix the problem. Staff did try to fix it. I ended up checking out early and went elsewhere- they did refund the charges. Also had problem with water temperature in the shower - temperature stayed luke warm at best.

One of our go to hotels any time we’re in SA. Never had any issues. Great staff & amenities.

Everything

Rooms were not clean

Absolutely wonderful staff members. The rooms were absolutely amazing we got the suit and was an awesome sweet: I definitely will be returning for my further trips. Area was a good area and loved that security making rounds through the night.

Buffet breakfast,pool, hot tub and comfy bed

Very nice staff

The bathroom was gross and I now have athletes foot. Showers definitely aren’t worthy of the Wyndham name

I was very impressed with this hotel considering the inexpensive price. Very clean, very safe, and very comfortable. And the breakfast was exceptional!!!

The hotel was clean and comfy. We always stay here because it’s close to all the places we love to go to. It’s fast and easy check in and out. The staff was very friendly. I will be staying here again.

Very good staff. This is our second time stay and very good clean and breakfast was good

Muy buen servicio

1

No comment

Very Clean room and quite.

The hotel was in close proximity to the UTSA Campus. We liked the stay.

It was nice, comfortable and quiet.

I am someone who cleans when I arrive anyway, but this hotel was so unkept. The carpet was filthy. The lobby floor was BLACK with smudges. The bathroom sink had toothpaste in it from a previous guest, and the comforter on one of the beds was black (like it had been dragged across a dirty floor), and in that place, o don’t doubt it. The front desk clerk said Housekeeping goes to the rooms every other day. Mind BLOWN! If they ARE, they’re NOT cleaning properly. I thought this would be a decent stay given it has the “medical” affiliation and we only needed the room pretty much to sleep and shower. But, I have never been more disappointed in a property, and they need to do BETTER. If they gave me the room for free, I wouldn’t stay again. Just be prepared to clean and grab your towels from the front desk. The halls and elevator were dirty, as well. This property is UNCARED FOR, and it SHOWS. They’re collecting money. That’s it. If you need a place to rest, I guess it’s sufficient for that, but we showered with slippers on if that tells you anything about the level of uncleanness it has. If we didn’t arrive after 2 AM, we wouldn’t have stayed. Will NOT stay there ever again!

First of all we had the AC on 67 and it was not cooling. I was sweating over night.The room smelled like it was wet and damp.The tub had black stains. Don’t know if it was dirty or what that was.I had stayed at other locations and this was the worst experience ever

Breakfast was good and plenty provided. Staff was scarce. Miscellaneous $13 charge was added after checkout without explanation.

Service was very good.

Love the Texas Waffles. Breakfast is good and my lil ones loves it.

Breakfast could be better overall good inexpensive hotel

The staff was friendly. Bed was comfy. The dog park

They are supposed to empty the trash and put new towels in every day and redo the bed every third day but unless you ask at the desk they only go in the room on the day they are doing the bed.

Good waffles and good breakfast

Food wasn't that great.

Amazing

n/a

It’s good hotel but seems to be old , AC compressor sound is annoying through out night. 15 to 20 min drive to sea world , breakfast is good.

The location The room and the bathroom are not clean and they are very old there is dust and the carpet smells very bad.

back to unmade beds, trash not emptied. No clean towels. Simply didn't clean room. Breakfast was fine.

If the breakfast was open at least till 930 it sure would help. They close it straight up 9 o’clock, and some people don’t get up that early.

Breakfast was good, the room was ok. Tge downside was that the room we were given upon arrival was already equipped we noticed when we tapped the room card the door unlocked while door security chain was on from inside. We went downstairs and told the lady who checked us in, but she kept telling us and insisting that the room should be empty. It took a while to convince her to give us another room. Not to mention the situation we ( husband and teenage kids) were put through was awkward and dumb.

Not much Outdated Breakfast was not good Served the same thing all three mornings we were there . Looked like reheated leftovers Front desk never acknowledged you when going and coming

Room was clean, staff were nice and approachable. Breakfast was hot and ready !

Affordable They lock the back entrance to the parking lot at 9pm which can cause an issue with Google Maps. The gym had no dumbbells and the one weight system was out of order . At 830am they ran out of coffee . Inside of hotel was dated .

N

Very clean nice staff checking in was amazing the lady at the counter was very pleasant

The room felt like it was essentially falling apart. Very very outdated and not clean.

My stay was excellent. The staff and breakfast was great.

Hotel room was outdated, room was not cleaned properly. Mold all over ac vents and shower. Walls were dirty and stained.

the front desk clerk was kind and professional.

So far nothing Stood waiting to check in for 15 minutes with no staff, two other guests were waiting after us. Had to flag down security guard to get someone. The listing on booking does not say parking is paid so 10.00 surprise after standing waiting. Room smells like animal urine. Ice machine is broken. Light in the room does not work after plugging them in which we had to do. Shower is stained black. No toiletries there was 1 small bar and 1 small shampoo for 4 guests. Refrigerator will not close properly it catches on the cabinets and is very difficult to shut.

Great stay, clean room, helpful staff, nice location.

Good clean hotel. Super busy.

Location Dirty, crying maintenance in general, absurd parking fee $10, mold in the bathroom

It wasn't comfortable; I could smell the sheets, which hadn't been changed. That’s why I left—I didn't sleep there, and I didn't get a refund

Okay stay. They don’t clean your room unless you stay for 3 days. Blood stains on roof and kinda outdated. Will not be staying here again.

The rooms were dirty as there were spiders in the room we had to clean out. Also the bathroom tub was rusted.

Bathroom toilet toiletries was one bar soap. Worn out mattress Breakfast was poor quality and quantity, for an 8.6 star rated hotel. I would rate it two stars. That was after traveling three weeks in hotels across the country. I rate the worst.

We liked the location and parking lot security. It was clean. The room was adequate but could hear the guest walking on the floor above us. The bathtub is very dated with lots of repaired areas. The lighting in the bathroom was not good for doing hair and makeup.

Excelente servicio

Always stay here close to Medical Center, clean and easy to navigate.

This is the perfect example of getting what you pay for. The room looked okay at first glance, but the shower had a hairball from a previous guest, the toilet seat was wobbly, and the air conditioner was very loud. The staff was friendly. This place is good because it was close to the hospital, but next time I go there, I am going to check the room before I get comfortable.

Nothing Had to pay for parking , Ac to our room was not working

Enjoyed our stay.

I will definitely return!

Enjoyed breakfast. Miss the bisquits and gravy. Ran out of coffee Saturday morning at 9:30. Told was not going to be refilled. Pastries would be nice to see. Also ran out of multiple coffee creamers. Did not restock for Sunday :(

Our stay was a bit of a trouble. First I want to say that the staff was very friendly, and super amazing. However, the property is not well maintained. When we arrived in our room, the toilet seat was pretty dirty and the bathroom sink lights were out. Exchanged rooms. Second room was clean. However, very, very humid to where we were sticky, and the room smelled like wet dog. We were just staying a night and were so tired we just wanted to sleep. Among other things like just 1 tiny shampoo... Breakfast was somewhat decent. It was so crowded I only had coffee and a slice of bread. It's a cheap place. You get what you pay for...

The room kind a smelled.

Great place to stay

Great stay! The hotel was clean and comfortable, and the staff was very friendly and helpful. The breakfast was really good too! Everything was easy and pleasant. I would definitely stay here again and recommend it!

Great breakfast and clean pool Everything was great!

My go to hotel in SA. Love how comfortable it is- have breakfast and good customer service

Property is clean, rooms are clean Wish they offered large shampoo, conditioner and body wash bottles in the shower like most nice hotel. Not the samples on the counter.

They do everything right N/a

Room was clean and was nice. Property was dated and smelled musty. Breakfast coffee was cold.

$10 parking fee for an outside parking area. Needs more lighting in parking lot

The room wasn’t clean enough. The staff was helpful. The location is good. The breakfast was not good: the worst eggs we ever had in a hotel. Finally, they sell hair conditioner.

Clean and nice rooms. Great for traveling with pets

I left after I went to the room and it was muggy and just not clean. I started going through the reviews and most were 10/10. After seeing the hotel I realized it was not an accurate representation. Scrolled down and found the 2/10’s review and there had been 3 occasions where they had broken into vehicles. I could not leave the hotel fast enough. Booked a room a the Drury hotel and that was 10/10.

Fast and friendly check in. Clean and spacious room. Comfortable bed. Good breakfast. Only thing is non working ice machines. Had to go to the lobby to get ice. Great place to stay. Oh yeah, $10 to park on property.

No frills place. Old facility. Hotel charged $10/- for parking which was a surprise. Room was clean. Bathroom amenities were sub par. Breakfast was okay. Considering the location the price was reasonable. I got what I paid for.

Very nice hotel with friendly people and delicious breakfast.

Awesome

Friendly, clean and parking safe

So we had to slam the bathroom door just to try and close it, they do room services every few days. They cross-contaminated the potatoes, with pork, and the bathrooms in the lobby toilets don’t flush properly. The place was alright. We’ve stayed at La Quinta Inn & Suites by Wyndham before but unfortunately this one was just alright.

Clean room, nice staff and breakfast was plentiful, good and warm

We love this La Quinta location. Always clean, very friendly staff.

The charge for the parking. I think it should be included with the hotel stay fee/price

Food was good and place was clean staff was nice Some lamps did.not work and also the carpet and AC moist and dingy

Parking is at a premium here? The parking lot is huge with not even a quarter of the spaces used.

We had a great stay

I was overcharged and they would not honor the price I had reserved the room for. Had to switch rooms twice because the first room had a horrible smell inside of it. The second room did not have functioning toilets. The room we ended up staying in only had 1 working A/C. The rooms appeared old and dingy, corners and baseboards were stained and dirty. I will never go back and don’t recommend anyone stay there.

It was an excellent experience with friendly and helpful staff. They assisted with my request for early check-in and late check-out. The hotel offers a complete breakfast, is family and dog friendly, and is near Six Flags. It's a good option to consider on your next trip.

Excelente ubicación cuartos limpios y camas muy comodas

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Location and reasonable rack rate

The first room we were assigned was filthy. The pillows were not clean and full of hair. We pulled the comforter back and found weird stains and the imprint of someone’s body, and that lets me know the sheets were not changed. We were then assigned a second room that was equally dirty. The sheets had dog hair all over, and the comforter had blood stains and other stains consistent with fecal matter. On top of that, the toilet was broken. No flushing. The lever was loose and there was no sign of plumbing. We called for a clean comforter and sheets and the staff did deliver, however I will probably never stay here again.

Good location near where I needed to be and great customer service everyone very nice. Breakfast attendant very nice great hostess

Very helpful when needed something

On a 5 day stay, they just clean and refresh towels one day, unbelievable

Everything was very clean excellent customer service

Helpful staff and clean room.

Clean room, friendly staff