La Quinta Inn & Suites by Wyndham San Antonio Alamo City

Pool wasn't available they close the pool area on our second day very disappointed

It was all around terrible

The bed sheets were dirty and had dog hair , the pillows didn’t have pillow covers and were just sitting on the table when we arrived : also the restroom door didn’t latch on to close all the way so we couldn’t lock it . Overall the location and breakfast was good.

The room was clean, the staff was friendly. Breakfast was really good 👍

Nice comfortable beds. Good breakfast. Pet friendly. Requested ground floor for pet but got 2nd floor.

Nice comfortable beds. Good breakfast. Pet friendly. Requested ground floor for pet but got 2nd floor.

N/A

Good service

Staff was great All the sheets and blankets were dirty and stained.

All the sheets and blankets were dirty and stained.

Exceptional

Bad

Several other vehicles and mine where broken into and items stolen.

Several other vehicles and mine where broken into and items stolen.

Thanks

Very good

An OK place but way overpriced for what you get compared to other properties in northern San Antonio. The advertised pool was not functional for our visit. The room furnishings were more what I would expect at Super 8 rather than a hotel which had been given high ratings on Expedia. The staff was mixed, some friends some not so much. We checked out a day early and found a MUCH nicer stay at a Drury Inn at a considerably lower price.

Staff was awesome and the property is clean.

Staff was awesome and the property is clean.

Superb

Exceptional

The staff was very nice and helpful. Room was okay, always nice and cool. We found a used condom wrapper and the halls smelled like weed, so that wasn’t so great. Breakfast was alright.

The staff was friendly and helpful. The remote was very dirty like build up around the buttons we used a bag around it when we handled it

The staff was friendly and helpful. The remote was very dirty like build up around the buttons we used a bag around it when we handled it

The room was clean but for some reason every time we left and returned the AC temp was turned up, the room was too warm for my liking AND I had to have my door keys re-programmed every single day! It’s was very frustrating to have to make multiple trips from the 4th floor trying to get into my room!

Overall

Breakfast not that great, waffles was the best thing. Staff very nice, but didn't make our beds, clean or vacuum, only took out trash and exchanged towels Walls were thin, could hear alot and hard to fall asleep. Shady surroundings, some people who didn't have a room were hanging around there. Kept getting dingy towels we had to exchange a few times. Broken in windows of someone's car.

Breakfast not that great, waffles was the best thing. Staff very nice, but didn't make our beds, clean or vacuum, only took out trash and exchanged towels Walls were thin, could hear alot and hard to fall asleep. Shady surroundings, some people who didn't have a room were hanging around there. Kept getting dingy towels we had to exchange a few times. Broken in windows of someone's car.

very good amount of fruits, drinks, eggs meat , do it yourself waffles. someone making this for you

very good amount of fruits, drinks, eggs meat , do it yourself waffles. someone making this for you

Great!

Delicious breakfast.

This was the only time that we were at a place that provided free breakfast that didn't have fresh fruit. Language barrier with one of the housekeeping staff. The room was descent.

Very good

It was a nice place. Enjoyed the complimentary drink from the bar. Was quite a walk to the River Walk. Wasn't excited at the parking rates, and they charged me extra for who knows what, before we even stayed the night. Paid in advance too. Should have called to complain, but just wasn't up to the challenge. Had a good breakfast and enjoyed the hot tub. Probably won't stay there again.

Stayed for only a few nights, but everything was great. Will be staying again soon.

Loved the Texas shaped pool and the location was by everything we needed.

I would recommend going to another hotel

Was a decent stay. 5/10. Only thing that really bothered me was the bath towels looking dirty.

Rico desayuno 💯 recomendado

The room we stayed in had hair everywhere from the towels, shower to the beds. The furniture was old and needs to be replaced.

Room dirty on arrival. Musty. Sticky floors, dirty blankets, dirty shower, old bar soap. Air conditioner rattled. Hot tub barely heated. Not enough towels and staff rude when we asked for more. Fire alarm went off at 1am for about 45 seconds.

Mm

Clean professionally managed

Very nice and clean.

Good stay, nothing around to do.

U

This is a very nice hotel with a few exceptions. They were short of cleaning staff but they hired a few just before I left so that's no longer a problem but the major problem I had that kept me from giving this five stars is that they advertise having bathtubs but the secret is they only have them in the rooms that has two beds so if you get a king size bed and you like taking baths and showers you won't be able to cuz they only have showers in the king size rooms. That's the only reason I will never go back to that hotel unless I need two beds. That's highly unlikely. The gym was excellent the breakfast was excellent and the hotel staff that was there were very good.

Staff was friendly. Room was nice and clean. Breakfast was fully stocked and had plenty of options to choose from. The pool area was fun.

Very clean and good breakfast

The pool was kind of dirty around the sitting areas with trash and no pool towels. However the pool was definitely clean (inside the pool) and fun for the kids, loved it was Texas shaped. They also had corn hole and a football out there which was nice Seen some nats around the breakfast food. Room was fair. Checkout was smooth and easy.

We had to ask for the pool to get cleaned since it was filled in mosquitoes. Then the food was running out for breakfast. Room was move.

- Pool has dead insects - Breakfast was okay

Clean room. Comfortable bed. Spacious room! The air conditioning could not keep the room cool. And we were unable to adjust the AC below 68 degrees at night. The lighting in the bathroom was great and the roll in shower was perfect. Staff was professional and friendly.

Clean room staff super friendly and view was incredible, definitely one of my favorite place and ill be booking again soon 10/10

Todo bien

This hotel is convenient distance from the hospital, very clean, and staff are friendly and professional.

Clean room

Now a few negative comments. The shower was DANGEROUS - very, very slippery w no rubber mat offered to use to keep from falling! I put a bath towel on the floor of the shower and that made a HUGE difference. The water was hot and the water stream good. Breakfast was good. Many options to choose from. The coffee was very good! Another negative comment - this hotel uses styrofoam products, such as plates and cups instead of paper which can be recycled. My stay was a good one but note: there is massive construction on the freeway right next to the hotel making traffic more ridiculous than usual. Beware.

Yes

The mattress slides on the base.

Room carpet smelled dirty, white towels were dingy looking & stained. I will never stay at La Quinta again

Yessss! We left the La Quinta at Topperwein because it was disgusting. Thank goodness the lovely people here took good care of us.

Fitness center closed. Delayed response from staff. No staff present at breakfast.

The room was clean but there was no extra toilet paper and less than half empty shampoo, conditioner and body wash bottles. You can tell they were watered down. The swimming pool was disgu

Everything is good

Towels and bed clothing were worn and tanned. Needs actualization. Breakfast was good.

Towels were a little musty

I didn't eat the breakfast but the front desk staff was outstanding

Very good...just needed food warmer

Nice hotel staff was very welcoming and it was very clean and a very quiet area

Very disapointed about it. I wont stay there again.

Clean room and very comfortable experience.

Clean room, friendly staff, great breakfast

El hotel es muy bonito , está muy limpio .Mi familia y yo la pasamos muy bien

I didn’t really like the breakfast but that could be a personal preference - the bed sheets were dirty upon arrival

My husband said his bed was comfortable We had a 7 hr drive so we were all tired

Everything was terrible. And they charge multiple times

👍

Clean rooms

Clean room. Bathroom essentials were always in stock. We love the highest floor as the view is very beautiful.

Yes

Clean room, kind staff

Ice machine broken. Outside wires & signs broken. Staff was great.Breakfast was good.

Greeted with a smile and friendly patient service, air conditioning In room was perfect, all amenities and furniture were in great condition and well kept, lots of restaurant options within 10-15 min or less drive

Yes

.

Room was good , but shower head was leaking from connection. Had to put a bath towel around it so it wouldn’t spray out on to floor.

Room was in good condition. Reception was nice . But construction was horrible to get in. We had to go around twice .

Wry dirty towels

Clean room /staff/breakfast good/ac keep room cool

Clean room and great customer service

The room was very clean, but the bathroom door did not lock or close all the way. there was about a 1 inch gap where people could see you sitting in the toilet. the bathtub somehow leaked water on the floor. I'm not sure if the curtain was closed all the way or water somehow is draining onto the floor.

Sam was excellent - customer focused and helpful. I travelled all my career. I have not stayed at La Quinta in about 20yrs bc u guys sucked and didnt care. I gave you a chance this time bc Expedia recommended this location. Sam's customer skills convinced to give you guys another try. Clone her. tks

Pool was very dirty and the mattress move out of the frame.

everything was great

Yes

Clean room, spacious. Friendly staff

Check in was easy and the female at the front desk was very kind but once we’ve got into our room, the bathroom had mold all over the ceiling, the bed had reddish pink stains on the pillows, and the blankets and the walls had a lot of missing paint and marks. We informed the front desk about the mold on the ceiling and showed her a photo and she did apologize and upgraded the room to a better room, a suite, but that one was not much better. Cleanliness was not good and the iron for the ironing board did not work well and had burn marks on it which stained a shirt we tried to iron. The female at the front desk did get us a new one but it was still an inconvenience. Also , a semi truck in the parking lot blew up in the parking lot. It was an actual explosion at 0300 am.

Loved the bar

Nice place

I always stay here when traveling. I feel safe and it is a nice and reasonably priced place to stay.

The first room I was put into, though it smelled good and appeared mostly tidy, when the comforter was pulled back it displayed an unclean sheet, both stained and had hairs on it. The second room I was put in had an unfunctioning thermostat. The final room was fine.

Unsanitary dirty bad smell

Great hotel very clean room and amazing concierge. Would highly recommend

❤️

All the employees were very nice and it was a clean hotel

N/A

Second stay and all was great again

Peaceful place to stay.

Very peaceful place to stay.

Let people off the streets to eat breakfast Drainage issues No iron board Toilet issues

Cleanness

A/C quit at 1AM. Called front desk and was told she would have to call manager to find out what could be done. Waited for about 20 minutes, decided we were now too wide awake to get any further quality sleep, so we packed up and left. Asked clerk to tell manager we were requesting a refund; seems she did not. Called later and had to leave a message. Still awaiting a response.

Easy going staff. Quiet all hours of the night. Great experience.

Good breakfast and easy access to areas. Front desk was great!

..

I didnt like that there wasn't any soap in the bathroom. And there was stain on the comforter.

Great

Loved everything