La Quinta Inn & Suites by Wyndham San Antonio Airport

Every was very helpful with everything and breakfast was very good

Staff

Clean room

Great breakfast, staff, hospitality, great hotel.

Buttons are broken the hotel smells bad

I’ve stayed at many La Quinta’s and this was probably one of the dirtiest. Wet floor signs but floors were dirty and sticky in common areas. Carpet had not been vacuumed in reception area. Very dated, chairs in breakfast area were very worn (torn) and those that had covers were for dirty. Had a ground floor room, unfortunately benches, used for smoking were right outside the window so could hear conversations all night. Stayed here due to an early flight. Over all dissatisfied.

El cuarto estaba muy limpio y el personal muy amable. Sin duda recomendable 💯

Location was great People all over the facilities were rude.

Exceptional

Good location. Good appearance on the outside. Friendly staff. I think it wasn’t very clean in the hotel. I could smell weed in the hallway. I found a bonnet and a tank top behind the bed.

Very nice large room and convenient locaation!

Very good

Location There was hair in our bathroom around the toilet when we arrived. There was an electrical outlet with a piece off a plug broke off in it. The Kleenex holder was rusty. There was sticky stuff on the nightstand and desk. It looks nothing like the pictures show even at all!

Superb

Superb

Location is great. Near WalMart, restaurants, and other places Had a problem with my room keycard 3 times. One younger woman behind the counter seemed to think I wasn't being truthful and got angry. I proved who I was with ID and email confirmation and that I booked one room. From now on I'm taking pictures of the inside of the room, issued key card, and the phone inside the room that shows room number and address as proof.

Staff is friendly and attentive! Breakfast is excellent as well! No complaints.

Breakfast and staff! No complaints

Exceptional

Superb

Exceptional

Superb

The hotel changes a sepárate fee besides what is list es on your website called a destinación fee that is charge every day that we stay at the hotel. Plis they charge city county and dye tax.

Very good

The property is close to the mall and several restaurants. The property is extremely filthy.

Passable

We have the room with our dog and it was really clean, no odor, bathroom clean with supplies. The parking lot was very safe since we have a rental truck (moving) with car carrier in towed. Continental breakfast was very good. Overall stay was excellent.

The AC wasn’t cooling in the room.

La proximity. Friendly dirty carpet need cleaning and need a bit modernisation

I requested housekeeping for the three days I was there and they never came. Property is older but the rooms are clean.

really nice front staff, elevator was old but makes sense.

Very dirty hotel but the staff was nice and helpful.

The room

Clean room, breakfast was great staff excellent service

Everything else was ok.

The room was not the luxury accommodation I paid for in my reservation; the hotel as a whole is in need of a renovation.

The room as far as the bed and towels were clean. It's an old hotel. The breakfast was tasty except I couldn't find everything like the forks so I had to ask someone. It's hard to believe la quinta is a Wyndham property, though.

Was great

Nice clean property. Staff were very courteous and helpful. Breakfast selections were very good.

It was good

Bueno

.

no comment

Todo muy bien lo recomiendo

Hotels.com charged me as well as the hotel, $109 and $105. Plz advise why?

AC in lobby and hallways was out. Room was nice and AC worked well. Staff was friendly and attentive.

Estuve 4 dias nunca hicieron el aseo de la recamara no pusieron papel sanitario ni toallas limpias

Room was clean , close to the airport.

Great hotel, always super clean and well kept.

Great location. Rooms are very clean. Protected parking.

People were amazing building just in the older side

Upon using bath to wash my face the handle came off the sink then the sink filled up & wouldn’t drain, it was plugged. Then the remote for tv making it necessary to unplug. Otherwise decent stay & staff was polite.

Staff was ok

Room was clean and staff was friendly

There were ants on the table when I put food

Room was clean. Staff was very nice. Rosie at the front desk and Alex were extremely friendly and helpful.

dirty, open candy wrappers and candy next to the bed, food crumbs on the night stand, hairs found on bed, towels and in/around bathtub. Check-in counter had a note that said daily cleaning was not being done. Not sure if that is because they are under staffed or just a standard policy.

The pool, hot tub were dirty. The grounds smelled like dog urine. Suggestion ? Have a doggy area away from the front and pool side of the hotel.

My favorite hotel in San Antonio never had a problem at whatsoever.

Very clean room

We had a dog next door barking all night long.

Exceptional customer service, professional and d knowledgeable staff, clean spacious rooms, and comfortable beds.

Clean,

Room was very clean and comfortable . Breakfast included was awesome self serve make your own waffles

The rooms were filthy and the hotel needs a remodel. Safety concerns as well.

Everything was good

Todo estuvo muy bien los empleados muy hamables y cuarto muy lindo y limpio el desayuno muy rico le doy un 100

N/A

Clean room, breakfast well done plenty on options, drinks, and food to eat. Our stay consistent with Windham standards,with past stays across the country. Staff very friendly and attentive, would recommend staying at this facility.

Caring staff u like The Spark which cold calloused robots the staff at La Quinta are so welcoming and friendly unlike the Hilton Spark

clean room

I made reservations on the website. Apparently it was done thru Expedia. I never got a confirmation ,so I called the hotel . They said nothing was reserved for me . A day later I checked my credit card statement and I was charged a night. I don’t know why they will do that when I was told they couldn’t find a reservation for me . I did not cancel or I was not a no show. Expedia said Ilthe hotel should issue the refund and the hotel said it should be expedia. I am very disappointed and frustrated that both parties are absolutely blaming each other at my expense

Todo perfecto el staff muy atento

Everything was good; this is where I always stay when I go to SA.

Staff is always nice, rooms clean.

Not much here. Dirty room.

Well-located and convenient. Quiet. Good breakfast with variety.

The elevator was dirty, and the entrance and smoking area were not well maintained. There were cigarette butts all over the ground, which was unpleasant and honestly quite disgusting. I think the hotel could provide a better-designated smoking area and make sure it is cleaned regularly. The breakfast also could use more variety. The options were somewhat limited and became a little boring. Overall, the room cleanliness was good, but the common areas, smoking area, and breakfast selection could definitely be improved to make the overall guest experience better.

Hotel was very run down compared to posted pics. Basically staying at an overpriced Motel 6. Staff was very kind and friendly though.

the experience was all around good I didn't have breakfast so can't comment on that

Clean room. Appreciated the layout of our room, esp with a teenage kid. Staff very friendly. Well lit parking lot. Breakfast was great too.

I’m general the hotel is fine, breakfast is enough to start the day. I didn’t use the pool but I went there to check and it was fine too.. in general the hotel, the staff are well

This is my third time staying in this hotel but the last time I stayed was over 3 years ago. We go to San Antonio multiple times a year and decided to give it another try because the location is great. However, this past time we stayed was horrible. The first room we got was disgusting. Sofas dirty, floor looked like it wasn’t swept. There was tags of clothing everywhere and I had a baby who crawls, which made it a choking hazard. The restroom was gross, I understand if a hotel is outdated but this one was just DIRTY! The rolling chair by the desk was so dirty like if someone did their makeup and was wiping their hands full of foundation on the armrest. I got a wipe and it came off, I didn’t even have to try which meant the room was barley even cleaned. The front desk did give me another room which I appreciate and it was okay. but overall, I would not recommend this hotel to anyone. the only thing that was mid was the breakfast. We only stayed for one night but we were in San Antonio for three days, we ended up going somewhere else. Listen to the reviews about this place being not only outdated but gross, filthy.

The towel holder hook near the shower was broken and pieces were found on floor. The breakfast service, while far-ranging, was overrun by hotel guests who created a mess for other guests. Many guests were rude to hotel staff who were trying to keep pace with greedy guests.

Close to the airport shuttle provided

Good for the price and location

Excelente

Had a good stay here walls are a little thin I can hear people talk but during the night it was very quiet. Breakfast was good just that it didnt change like other hotels that switch it up a bit but this one's main items were eggs and sausage usually other hotels change it up and do eggs and bacon this one didnt. But other than that everything was good I'd stay here again

The gym hours were limited so that it was very hard to actually use the gym and we did have a small issue with spiders in our room

Breakfast was not useful as our check out time was 4:00am.

Had excellect

NA

I have stayed at this hotels several times. It's close to restaurants and stores. The room was clean and the a/c worked great. However, it wasn't as clean as it should be in other areas.. Cigarette butts in front of the entrance driveway, constant water leak in lobby in front of desk. The ice machine on 4th floor wasn't working and that area smelled bad.

I would never stay here again and would tell anyone and everyone not to stay. When checking in, the front desk agent told us to hold on, while she played on her phone for 10 minutes and then said “now I can help you.”

Thank you

The room smelled musty. The air conditioning barely worked. The breakfast area was very messy. The sheets felt wet and gross. The pool chairs are worn out. The pool itself looked green. I am never staying there again.

Entering the room it smelled of mildew. There was black mold on the curtains and a/c vents. The toilet is stained. The closet that contained the microwave and refrigerator was dirty. The microwave was clean. The breakfast of eggs, pancakes and sausage was good. If Wyndham is going to purchase these old properties, they should rehabilitate them up to par. The pictures on the website are deceiving. Roaches was discovered by many guests with no efforts of providing extermination service. The dead roaches remained in the hallways by the exterior doors. The hallway way rugs was extremely dirty.

Nasty dirty bathroom!!!!!!!!

Everything was good. We enjoyed ourselves

Our room key was deactivated on Sunday 3 hours before check out A/C was loud Room needs to be renovated, very dated

The second time I chose this place, love it

The property has obviously not been maintained as it should be. Saw hanging wires, a door that looked as it was kicked in, elevators were not working properly, etc. Took 15 minutes to get extra towels at the front desk. Smelled heavily of smoke. During breakfast trashcans were over flowing.

.

Breakfast was great, great staff!

Excelente

close to event

Very clean room and crisp sheets.

Stayed here two times already and this will always be our go to hotel.

Ch.

Unfriendly person at registration, unclean room,specifically the bathroom

Clean rooms

It has no doggie amenities although you can tell that was their intention at onetime. They have an old pet bag stand which they’ve quit refilling and there are many poop piles left behind on minimal patches of grass. Still, Im thankful they allow us to bring our doggie. It looks like they do a pretty good job of cleaning the basics 🙏 but they are very careful not to do deep cleaning (toilets could be scrubbed inside, floors are at least swept but probably not mopped, clean linens and towels are appreciated, it would be nice to have another roll of TP available in the room, the hairdryer should be checked out as it burned my toiletry bag and melted plastic bags in it, the microwave isn’t working, The staff are extremely busy but friendly and try to be helpful; some are apparently overworked and feel pressured. The pool water looks green and unsafe but we see groups continue to use it. You can see an attempt to modernize the guest rooms, that’s appreciated. The rooms remain filled with well used but clean looking furnishings and I’m totally fine with that. The rooms are not sound proof but I did not find it disturbing. Just know that everything you say in a normal voice can probably be heard in the hallway. I appreciate the free breakfast, the pet friendly statement, the 24 hour notice of cancellation (although I noticed the manager is conveniently not available to make those reservation changes), free parking.

clean rooms

MAGNIFICENT PLACE... ENJOYED THE POOL.

Overall feeling was somewhat gritty

Pool was closed for half the day on 4th of July, room never got cold & the pictures don’t match what’s shown online

Great experience

Loved the airport parking and shuttle option