La Cantera Resort & Spa, a Signia Hilton Resort

Amazing stay

Unfortunately, our stay was quite disappointing, especially considering the price point. We had a One suite bedroom. On our second morning, we had to complain because the shower had clearly not been cleaned, and there was hair left behind from the previous day. After we brought it up, they cleaned it that day, but for the rest of our stay, housekeeping never properly cleaned the room again. They simply changed the sheets and replaced the towels. The air conditioning unit was also displaying a notification that the filter needed to be changed, and the fitted sheet was too small for the mattress, so it kept coming off and bunching up throughout the night. On top of that, the sofa bed mattress was absolutely terrible and extremely uncomfortable. At $600 per night, I expect much better attention to detail and basic housekeeping standards. We brought up our concerns again at checkout, and they waived the resort fee and gave us a $50 credit, which essentially covered two days of parking. While I appreciate the gesture, I don’t think it adequately reflects the experience we had.

Very nice resort. The resort pump faked us w/our room though. I ordered a king size room & gotta double bed room. When I called & told them they didn’t have any other rooms available. Very disappointing. It was my Wife’s birthday. So that kinda put a damper on our stay

Beautiful, clean, friendly staff and great Signature restaurant.

Perfect trip.

The staff were very friendly and helpful. It was our wedding anniversary and the restaurant brought us dessert. Above and beyond

Awesome

Staff was great and check in and out was fast and simple! Just check your coffee cups before using them, I got one already used prior to me.

Staff was great and check in and out was fast and simple! Just check your coffee cups before using them, I got one already used prior to me.

Some dead bugs, unwilling to provide adjacent rooms. Unwilling to provide late check out.

Some dead bugs, unwilling to provide adjacent rooms. Unwilling to provide late check out.

James at front desk was hands down the best. Very polite and helpful None of the staff knew where the ice machine was .I had to find it myself. Turned off hot tub too early

James at front desk was hands down the best. Very polite and helpful None of the staff knew where the ice machine was .I had to find it myself. Turned off hot tub too early

This place is first class from the time you step out of your vehicle. The staff is professional they hold doors for you and the facility is outstanding. They’re doing a great job keeping everything maintained and fresh. The rooms are beautiful. The grounds are beautiful. The pools are amazing. My wife and I went for our anniversary and we will definitely want to go again sometime.

great place, enjoyed my stay

The resort was fantastic! The rooms were very adequate. We would have loved a better view. We had a huge tree obstructing our view of the courtyard. However, the resort was great.

Wonderful stay.

Great location and a very nice setting.

Great place

Always a pleasure and friendly staff

Great experience and beautiful place!!!

Everything was perfect

The staff was amazing! Polite and attentive! The amenities are exceptional! Would definitely come back!

Really beautiful hotel definitely a surprise

Clean

Young employees not attentive

Young employees not attentive

Staff was beyond phenomenal, kind, helpful. Very toddler friendly when I called ahead to let them know I didn’t want to be on high floor. Jordan was so kind of the phone. Bellman that helped us was so kind and informative. Overall great stay. Bubble party 100/10!

Pool areas and property was beautifully landscaped No issues

Pool areas and property was beautifully landscaped No issues

I like everything, just I didn’t like the smell , of the room smell like humid ,

Always like staying there! Southern hospitality and a great get away for the 3-day weekend. Can’t wait to go back soon.

They do not allow pets.

The property is beautiful! My 8 year old son LOVED the waterslides. All of the staff were friendly, welcoming, and helpful. The restaurant wasn't the best, but it was nice to stay on property for dinner.

The property is beautiful! My 8 year old son LOVED the waterslides. All of the staff were friendly, welcoming, and helpful. The restaurant wasn't the best, but it was nice to stay on property for dinner.

Beautiful resort on a hill. Features a Michelin restaurant, several pools, fire pits, huge lawn, several restaurant options from casual to more sophisticated. The resort shows a bit of age but is good for business, girls getaways and families.

Hotel is lovely but there were not enough bar tenders at the pool area for summer time. Very busy. Also our waiter at the restaurant was the rudest I’ve ever had.

Upgrading to the top-floor adults-only level was totally worth it—the exclusive lounge with daily snacks and complimentary drinks made the trip extra special. The room itself had a few small flaws—a firm mattress, no bathroom vent fan, and a weak shower head—but the outstanding service and amenities far outweighed those details. We’d gladly stay here again!

My room was hot and the fan speed didn’t work. Had to move rooms due to the level of noise from both rooms on each side of me I love La Cantera and the Spa and have been several times in the last 9 years. But somewhere the management has ignored the waitstaff.

Definitely a High class resort. Definitely recommend and will be coming back

Pools and location is good Check-in is very late 4PM instead 2PM, no enough veggie options

Pools and location is good Check-in is very late 4PM instead 2PM, no enough veggie options

The food could be better for a resort

Nice overall but no attention to detail Dirty food trays (Not ours) were left in our hallway for three days. Why? Pool area was overcrowded every day.

The food could be better for a resort

Nice overall but no attention to detail Dirty food trays (Not ours) were left in our hallway for three days. Why? Pool area was overcrowded every day.

Everything was great

All the amenities were beautiful and we truly enjoyed the kids pool. Only thing that could have been better was the service in the pools, there were a few staff members taking orders for drinks and food but somehow they would always skip us and not acknowledge us. Everyone else was super friendly and helpful except for the staff by the pools, they seemed a lot younger than the other employees. Valet staff was top notch as well as front desk staff.

Staff members were tremendously helpful with everything

It was great! The view on 7th floor- staff was excellent-felt like we where at home There was a shortage of available towels at the pool. The mini fridge was not working and it created an inconvenience to store our perishables.

Hotel and staff went above and beyond. The adult pool was amazing, beautiful and relaxing.

Clean room, nice pools

Wonderful stay! Great food! A memorable time!

So much room at the pool, plenty of seating all day. Exceptional valet and check in staff. Moderately long line at check in on a Friday afternoon but the helpful and attentive staff when you make it through is worth the wait.

Clean room , nice staff , didn’t get to do the spa since it was all booked and breakfast wasn’t available

This was an amazing two days that I stayed there love the property. Everybody’s so friendly. I recommend it five star.

Excellent service and beautiful property!

Clean rooms, staff not helpful

The poolside food is pretty bad. WE order the chicken Pesto sandwich and it was bland. We aso had the chicken tenders which were also bland. I do not recommend ordering poolside food. On another note, I think there were some kind of animals in the duct system or somewhere. WE heard this loud noise that sounded like someone was in our room. We only heard it late at night around 2AM. It was loud enough to wake us from our sleep. it happened both nights and was a little alarming. I do apologize that I forgot to report it to the front desk while I was there but I just forgot. We were in Room 4029 and stayed on Aug 15 and 16. Other than this and the abruptness of the pool bartender, I just loved my stay. The place is great and is probably my 10th stay since 2016.

A San Antonio classic.

We enjoyed our stay! Everything was amazing and the shuttle was also so helpful! Definitely will stay again

Really Nice hotel property !

Nice place to stay in San Antoni especially if you played golf but expensive.

The Hotel staff were great, rooms very nice, Adult Infinity Pool Great, grounds were beautiful.

Parking was really far , since they do the day passes the pools were super busy during the day and parking lots full

Beautiful property, gorgeous spa and lots of amenities. Loved the adult pool (pina coladas were delicious!) and having access to room service. The restaurant experience could have been better. Overall we would go back!

The topaz pool and cocktails loved it

Nice pool. Great location near shopping, restaurants and entertainment

EV charge are only located at valet parking and sometimes there’s not enough spots so your car won’t be charged as your requested.

Room was clean, pool area very dirty and beer and liquor cups were not picked up and no clean pool towels when I got out. Plates and cups everywhere around pool. I asked for a microwave for my room and the microwave was very filthy outside and inside

Friendly and helpful staff. Feels like paradise in the Hill Country. Food and beverages everywhere we went were outstanding. Will be back!

Great Pools

The property is grand and spacious, the room is big and open. My only downside was the tv remote didn’t work and when we called it in maintenance said it was the actual tv and there is nothing he can do so we were stuck without a tv for the duration of our stay, Second downfall the shower wasn’t cleaned properly and had dark Long hair on the shower floor and walls, Besides that our stay was comfortable.

We had a great room. The only downside to our trip is that is rained all day Saturday so we didn't get to use our cabana or the pool

It was great

Excellent service

El resort está bien ubicado, cuenta con transporte hacia los restaurantes y tiendas cercanas. La propiedad se encuentra en excelentes condiciones y el personal es amable

great trip

Highly recommend!

Great facilities, but very crowded and understaffed The room service was very high-quality and the room was very clean, but we did not get cleaning services during our stay

The pool attendants were disappointing and missed plenty of opportunities to provide great service. My wife and I were largely ignored, and it felt like they were more interested in helping certain guests than others. We experienced the same lack of attentiveness at the Topaz pool bar. Despite there being three bartenders and the bar not being busy, I had to ask for service. The one exception was Dylan, who was the only server who came by the kids’ pool to check if we needed anything. His attentiveness stood out and was much appreciated. The food was decent but overpriced for the portion sizes, which is fairly typical for a resort. Parking was another downside. Self-parking costs $25 per night, while valet is $45 per night, and neither option is particularly convenient. In addition, the resort places a $200 per day authorization hold on your card on top of the amount you’ve already paid for your reservation. Overall, the resort itself is beautiful, but the inconsistent service and additional costs made it difficult to justify the overall value.

Stayed here for the first time and we loved that it was clean. People were friendly. Food was great.

Stop selling day passes to the pool when you’re at full capacity already. Disgusting

This hotel is beautiful. I lived in San Antonio my whole life and when they put this hotel in I always dreamt I would stay here one day and finally did (though I no longer live in the city). It was totally worth every penny. The only thing I wish was that my trip had been a little longer. Will definitely be coming to stay here again, its SUPER kid friendly and we saw quite a few pets too so I imagine its pet friendly as well.

Take the 7th floor, adults only, upgrade!!!

We have stayed here many times, first time since the takeover. One thing bothersome is the AC dies at night with no motion in the room. It gets really hot while sleeping, we overheard other people in the pool saying the same thing. Brought it up to the front desk and they acted like they’ve never heard that, google says otherwise.

Everything else was great-also a shuttle service to the shops at La Cantera where there are tons of stores and restaurants!

1. For the love of your older clientele, PLEASE put in HAND RAILS to the entrance of the adult and the family pool. In my opinion, the hotel is inviting a possible lawsuit for lack of accommodation. Given the vast array of beautiful options, I know the hotel could put in hand rails that not only help your guests, but add to the beauty of the surroundings. I actually spoke to 3 separate ppl when getting in the pool (I have had knee replacement surgery) and they all said they were surprised that a hotel of you caliber did not have hand rails. 2. If I am mistaken then please forgive me but has Sweet Water updated it menu? It feels the same since July of 2026.

There were cockroaches in the room, I called to let them know we had already killed four big roaches and they couldn’t change our room due to availability. The shower was clogged and they went to repair it and it remained clogged even after maintenance. They promised a credit and did not specify it had to be used in the hotel, lost half the credit given. I will not be returning. I paid over 1000 for two nights including extra fees. Not worth the money

this was the perfect family stay! 10/10 recommend. the service was top notch

Last minute stay, excellent grounds, customer service, and rooms were quiet and clean. A little confusing to navigate the resort at first but figured it out with a little help. The pools are excellent…open at 7am with exceptional hill country sunrise views…. The slides are geared more towards the younger kiddos (12 and younger) but there are 3 other pools that are incredible (including adults only). There is self parking but you still pay $30. Beautiful resort close to UTSA, Six Flags, and La Cantera Shops.

This was our 5th year for our annual girls trip. We absolutely love it here. Everyone is so kind and happy to help. Resort is spotless. My only complaint was we asked for more towels for the pool area and were told we can only have 1 even though there were 50 folded towels available. If it’s a problem i have a solution.. get bigger towels!! Also, maybe have someone washing them throughout the day.

Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water features, specifically the fountains in the Plaza San Saba and across the main pool areas, were broken and non-operational. Trashy Corporate Takeovers: The central Esparza Lawn was entirely booked out for a loud private event that completely destroyed the resort's peaceful atmosphere. Overnight guests were subjected to event attendees walking through main family spaces dressed in Uncle Sam costumes and provocative lady liberty latex mini dresses.This environment was completely inappropriate for a high-end luxury hotel and utterly ruined our family’s annual holiday. No Hot Water: Unbelievably for a luxury resort, our hotel room shower never got hot water. Paying premium rates to endure cold showers is completely unacceptable.Failed Family Programming: La Cantera used to offer fantastic, engaging family events throughout Father's Day weekendlike petting zoos and piñata events that made our 5-hour drive worth it. Instead, Hilton advertised soap and candle-making events that are hardly appeal

Great stay, only complaint is they nickel and dime you for everything.

Hhh

Junior Suite was perfect with the pool view. Always enjoy dining at the hotel, ordering room service or a quick shuttle ride to La Cantera shopping center where you'll find a little bit of everything. It's my go-to hotel anytime I visit San Antonio

Beautiful, clean, and breathtaking views! We enjoyed our stay and if ever in San Antonio, this hotel will be at the top consideration for hotel accommodations!

Always an incredible sssy with great service and beautiful views

Great place. Beautiful pools. Lots of families Memorial Day weekend. Separate adults only pool.

Great stay for a couple or family.

Pool area was beautiful but not ample enough seating to accommodate all

Everything was excellent, the only thing was,my daughter found blood on one of the pillow cases.

That said, the rooms feel a bit dated, the beds are not luxe, and the bedding feels sparse. Aside from the patio restaurant which had a fabulous steak and waiter, the food quality on site was surprisingly poor considering the $600+ nightly rate. The chicken was rubbery, produce lacked freshness, and sides tasted canned. My fiancé’s chicken wings were served cold inside twice. We kept dining on property hoping for a better experience, but were consistently disappointed. I’d recommend eating elsewhere. We were a bit frustrated by the concierge’s misguidance. She directed us to the golf course restaurant after a long travel day, only for us to arrive as it was closed. The golf pub appeared understaffed, likely due to a conference or private event. The bartender was doing her best while managing a large crowd, and we felt for her. Her lack of support resulted in her seeming stressed, which took away from the overall light and joyful vibe you prefer when on vacation. Not her fault. We did enjoy staying on the SEVEN floor. The lounge access, snacks, happy hour, and evening offerings were a nice touch, and the attendant was warm, lovely, attentive, and welcoming. Again, the spa is the highlight! Go as a couple. Go alone. Do not skip it! My massage was 10/10 and the amenities were outstanding.

The resort is relaxing and the pools are terrific. Places to eat were excellent from causual lunches to refined dining. Upgraded my room to the adult 7th floor and was treated to breakfast of quiche, croissants, esspresso and evening happy hour of beer and wine with a tray of cheeses, meats, nuts and fruits. Had a great vacation and needed escape.

Amazing front desk especially Monica. The Spa experience was top notch!!! Will recommend to friends and family!!!

Solo que tuvimos un incidente mi hijo se intoxicó con los tender Chiken 😢😢 De hay todo bien

Amazing resort, will be back.

The property was beautiful with lots of things to do and restaurant choices; however, it all comes with a hefty price tag. Something I was not prepared for was the nightly charge for parking (self-parking and/or valet) and the hike from the parking lot carrying all of my luggage to the front doors. In hot, humid San Antonio, I was gassed before we even checked in. We attended a wedding on the hotel property and were thankful for the complimentary shuttle service to the venue. We also enjoyed the pool and hut tub in the evening. Having stayed at several all-inclusive resorts in Mexico and Jamaica, La Cantera had a similar vibe but was definitely NOT all-inclusive. Everything costed extra on top of the basic room price. Saying that, I would stay here again for a special occasion, but if I need a simple overnight stay, there are definitely more affordable hotels.

A ladder was left in front of our room for two days.

The pool at the villas the water was too hot. I had to go to the other pools. Everything else was fine

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It was great! Love the different pools!

Beautiful resort, having a wonderfully relaxing stay. Enjoyed our meals on site especially breakfast!

Beautiful property. Great service!

Excellent service!!

Great property. Had a wonderful stay

Clean room and friendly staff. Everyone on the property always has a big smile!

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Great stay again at Signia! Beautiful views of the surrounding Hill Country, outstanding pool, and a convenient shuttle to local restaurants (try Perry's!). Thanks Hilton La Cantera for another great stay!

Valet lost car keys and thus we spent 5 hours waiting for a resolution