InTown Suites Extended Stay San Antonio TX - Seaworld
About InTown Suites Extended Stay San Antonio TX - Seaworld
Comfortable Accommodations InTown Suites Extended Stay San Antonio TX - Seaworld in San Antonio offers air-conditioned rooms with private bathrooms, kitchens, and work desks. Each room includes a refrigerator, microwave, stovetop, TV, and free WiFi in public areas. Convenient Facilities Guests enjoy free on-site private parking, ensuring easy access to the hotel. The property provides a welcoming environment with English-speaking reception staff available to assist. Local Attractions SeaWorld San Antonio is 5.6 mi away, The Alamo 9.9 mi, and Ripleys Believe It Or Not Museum 11 mi. Other nearby points include Henry B Gonzalez Convention Center, AT&T Center, and Six Flags Fiesta Texas. San Antonio International Airport is 12 mi from the hotel.
Amenities
- Dry cleaning
- Smoke-free property
Reviews
The hotel staff's behavior and service were inconsistent, ranging from friendly to rude and unaccommodating. The rooms and facilities varied greatly in quality, with some guests finding them satisfactory while others reported significant issues.
- Friendly staff in some instances
- Convenient location and quiet surroundings
- Invasive and rude staff behavior
- Unclean and poorly maintained rooms
- 4/5
It was a really nice room. Until the ants came in. But. I sprayed ant killer and got rid of them. They were sugar ants. Other than that it was nice and c lean.
- 4/5
Very good
- 5/5
Clean , nice staff , quiet , I will be back
- 5/5
It was very hospitality experience staying at the hotel room.
- 5/5
Everything good thank you so much
- 5/5
Want to thank JENNIFER and TONY for helping me with a room downstairs due to my swollen ankles and legs. Keep up the great customer service .I recommend the InTown suites for your extended stay .
- 1/5
Dirty room, Insects are in Kitchen and Bathroom and everywhere..
- 4/5
Very good
- 0.5/5
I caught the housekeeper going through my personal possessions a few days in a row. Also, she forced a cleaning service on my clean room and forced me to leave, "that's policy" she said. But she clearly cleared the next room with the guest in there. ? I'm disappointed and requested a bottom floor, the front desk placed me on the 3rd floor and there is no elevator so it was a nightmare. You get however much toilet paper they allow and one towel for your entire time, regardless according to the front desk. And someone bangs on the door at around midnight. Also, the trash is your responsibility according to the other front desk. The gentleman was no help, literally. This property hides their trash cans for their personal work use and guests are to walk to the dumpster. Don't use their vending machines, I'm still awaiting the refund from one snack, one week ago...?? Really, to have my personal property prowled through and stolen. To be mocked and mistreated after I paid to be there. To have to do their jobs, protect myself from them and pay them. Save yourself.
- 0.5/5
I caught the housekeeper going through my personal possessions a few days in a row. Also, she forced a cleaning service on my clean room and forced me to leave, "that's policy" she said. But she clearly cleared the next room with the guest in there. I'm disappointed and requested a bottom floor, the front desk placed me on the 3rd floor and there is no elevator so it was a nightmare. You get however much toilet paper they allow and one towel for your entire time, regardless according to the front desk. And someone bangs on the door at around midnight. Also, the trash is your responsibility according to the other front desk. The gentleman was no help, literally. This property hides their trash cans for their personal work use and guests are to walk to the dumpster. Don't use their vending machines, I'm still awaiting the refund from one snack, one week ago... Really, to have my personal property prowled through and stolen. To be mocked and mistreated after I paid to be there. To have to do their jobs, protect myself from them and pay them. Save yourself.
- 4/5
Honestly, it was surprisingly very nice. No bugs, great location, love the check out time, no strange smells, no water problems. Just a great place to stay. Had the best sleep and I stayed here for like 12 days. I will.be staying again. That being said, the room is smaller than you think. Not super small, just smaller than the pictures suggest. The couch is not that comfortable, the table is okay, the AC unit does work but it does not uh blow air inside fast enough I guess? I dont know how to describe it. I had max speed on and it felt like it was on low. BUT the room did consistently get very cold. Never hot. The bed did kind of slump, but I think that was just for my room. It also was not that big of a problem to begin with. I had the best sleep I had at a hotel on that bed.
- 4/5
Honestly, it was surprisingly very nice. No bugs, great location, love the check out time, no strange smells, no water problems. Just a great place to stay. Had the best sleep and I stayed here for like 12 days. I will.be staying again. That being said, the room is smaller than you think. Not super small, just smaller than the pictures suggest. The couch is not that comfortable, the table is okay, the AC unit does work but it does not uh blow air inside fast enough I guess? I dont know how to describe it. I had max speed on and it felt like it was on low. BUT the room did consistently get very cold. Never hot. The bed did kind of slump, but I think that was just for my room. It also was not that big of a problem to begin with. I had the best sleep I had at a hotel on that bed.
- 5/5
I Booked 1st @ InTown Suites Airport, Nacodoches Rd And What I Paid For About The Same Amount Of Days, Ended Up Being HALF Of What They Tried 2 Charge Me, God Almighty Lead Me My New "Consecration Spot, InTown Suites SeaWorld Enjoying Myself Thoroughly Until My New Home Is Ready 4 Move-in Hallelujah Glory 2 God Almighty!!! I'm Disabled & Requested Shower Rails, "Granted". I Think Since Rooms Are Smoke-Free, Outside To Minimize Cigarette Butts Thrown On Ground Around Non Smokers, Ashtrays That Are Seen Around Businesses Is A "Remedy "!!! Thanks 👍😊
- 0.5/5
Price... But I guess you pay for what you get My room didn't look anything like the picture online you must pay extra for a room that looks like that I was in a room that was old and very outdated carpet was dirty it smelled old they had roaches and I was very uncomfortable AC wasn't cold we had to buy a fan
- 0.5/5
My room didn't look anything like the picture online you must pay extra for a room that looks like that I was in a room that was old and very outdated carpet was dirty it smelled old they had roaches and I was very uncomfortable AC wasn't cold we had to buy a fan
- 5/5
Clean I like everything about this place
- 5/5
I like everything about this place
- 4/5
Very good
- 0.5/5
Bad
- 4/5
Rooms were clean
- 0.5/5
Bad
- 5/5
Clean and office understanding information that was given
- 1/5
They cancelled my reservation
- 0.5/5
The view. Maintenance guy felipe. Refrigerator. The front desk staff. Older bald man demanding payment because "he didn't feel like staying til close." The security always staring was a problem starter. Like he did it to set you off. Do I even get my deposit back? I was forced out at 6:30 because he didn't want to wait til 6:40, which was when I received my deposit. I want my deposit back. Always getting attitude. Always pounding on my door for payments, acting like I didn't pay already. They show no patience but are fast to display authority of making me wait to develop a late fee. They take a break at 12, making you wait til after 1, when they feel like returning and charged me several times for their lunch breaks. I won't stay at this location again. He was a horrible man! He was only kind to old Mexican men but treated women horribly.
- 5/5
staff was so friendly especially Jennifer
- 3/5
Management and staff come to guest rooms at dinner time unannounced. I asked the manager to please call next time and she refused. Rude and inconsiderate management.
- 4/5
I enjoyed my stay. Staff was friendly and helpful.
- 1/5
Not only was the room uncomfortable, unpleasant, and shabby, when I went outside I saw a person walking into a near by room with an ankle monitor. That pushed me right over the edge. No way would I feel safe.
- 4/5
Rooms are well set up. Refrigerator is nice size. Housekeeping was nice. Beds a little hard but ok for the price.
- 1/5
It was the worst hotel stay I have ever done. Bad Wifi, none working stove, Dirty bathroom, drunks in the parking, ladies coming and going all times of the night and finally a peeping Tom thru the window. Only stayed 4 of the 10 nights I paid for. Of course they would not give back a dime on the nights we could not stay. It was not safe. Service, there is none and the office and phones don't answer at night. The Bates Motel was better. This is definitely the hotel from HELL.
- 1/5
We made a reservation and by the time we arrived they had given our room away. We had no place to stay.
- 2/5
The staff wasnt courteous. They micromanaged by demanding my window not be open at all, ever. I had to close it immediately. My key didn't open the laundromat until i remade it. Rooms have carpet but only housekeeping has a vacuum and its offered on Thursdays but for no reason will the guest be alllowed to use it to vacuum their own room. Housekeeping must be allowed entrance to ur room..
- 5/5
conveniently located
- 5/5
Eas quiet
- 5/5
A great experience
- 2/5
The only thing i liked was that its location was close to my school and work. I didnt like that the room had this weired odor. Also the beds were horriable rooms do not look like photo very over priced for the beds you have to sleep in the floor was more comfy than that bed . maids were nice but saw them twice for the month i stayed there.The office ladies seem not to nice at all poor service. One morning at 5:00am someone kept knocking at my door creepy .