InTown Suites Extended Stay San Antonio Airport
About InTown Suites Extended Stay San Antonio Airport
Comfortable Accommodations InTown Suites Extended Stay San Antonio TX - Airport in San Antonio offers air-conditioned rooms with private bathrooms, kitchens, and free WiFi in public areas. Each room includes a refrigerator, microwave, stovetop, and TV. Convenient Facilities Guests enjoy free on-site private parking, ensuring easy access to their vehicles. The motel provides a welcoming environment with reception staff fluent in English and Spanish. Local Attractions Located 2.5 mi from San Antonio International Airport, the property is close to attractions such as Ripleys Believe It Or Not Museum and The Alamo, each 6.2 mi away. Other nearby points include McNay Art Museum and San Antonio Zoo, each 4.3 mi from the hotel.
Amenities
- Dry cleaning
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel staff is frequently praised for their friendliness and professionalism. However, cleanliness and pest issues are recurring complaints across multiple reviews.
- Staff is friendly, accommodating, and professional
- Location is convenient with nearby stores, restaurants, and transportation options
- Roach infestations and dirty rooms are frequently mentioned
- Lack of basic amenities like toiletries and kitchen utensils
- 5/5
Exceptional
- 5/5
My BF and I booked a room for a week, our room was emaciate and had a two burner stove and a full size refrigerator. 5 out of 5 would definitely recommend.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
The room was super nasty roaches greeting us at the door. The carpet looked like it was blood stains on it roaches in the fridge. Overall bad experience Didn't like nothing ?
- 0.5/5
The room was super nasty roaches greeting us at the door. The carpet looked like it was blood stains on it roaches in the fridge. Overall bad experience Didn't like nothing
- 2.5/5
The manger Cock roaches, the room was not the room in the pictures.
- 2.5/5
Cock roaches, the room was not the room in the pictures.
- 2.5/5
Passable
- 3.5/5
Good
- 1/5
Yea they have a Bad case iof the BED BUGS San Pedro location San Antonio Texas
- 3/5
The property was clean and overall as expected, however check-in was delayed due to the payment system being down I was forced to go withdraw cash to pay for my room and for some reason, even though I was told my room would be cleaned on Monday no one ever knocked or came in the room to clean it. Overall, not a big issue because I generally kept it clean, but I could see where it would be an issue for some people.
- 5/5
I saw way too much cigarettes butts around units.
- 5/5
Everything about this location is amazing I saw way too much cigarettes butts around units.
- 2.5/5
Nice rooms Roches
- 2.5/5
Nice rooms Roches
- 5/5
Room and property was exceptionally clean. Only concern was presence of roaches.
- 4.5/5
The manager Latonia is great and very knowledgeable about how to handle any situation,especially late night arrivals. That night arrivals hours are extended to more reasonable times, like office closing time of 9:00p
- 4.5/5
The manager Latonia is great and very knowledgeable about how to handle any situation,especially late night arrivals. That night arrivals hours are extended to more reasonable times, like office closing time of 9:00p
- 5/5
Upon arrival the Staff was waiting for me and They Were All Very Friendly, Welcoming, and Professional. They answered All my questions and concerns before I even asked. The Room was Comfortable, Cozy, and Clean with updated furniture & new decor. The property was very quiet and well maintained. Great Management. Would recommend 10/10 and We will surely be back again. N/A
- 5/5
Upon arrival the Staff was waiting for me and They Were All Very Friendly, Welcoming, and Professional. They answered All my questions and concerns before I even asked. The Room was Comfortable, Cozy, and Clean with updated furniture & new decor. The property was very quiet and well maintained. Great Management. Would recommend 10/10 and We will surely be back again. N/A
- 0.5/5
Bad
- 0.5/5
Bad
- 0.5/5
Nothing The room was not up to date. The photo's online was not what I got it was old ran down very small
- 5/5
It was ok I wish they had a pool
- 1/5
Dirty and insect in the kitchen
- 1/5
The hotel was infested with roaches. I deep cleaned the room and housekeeping couldn't even provide me a new blanket and new linens. I presented the issue to the general manager, corporate, your organization, and the health department. I want a refund.
- 1/5
Closed on the weekend very inconvenient
- 2/5
The property was dirty and there were multiple people camped outside their door smoking on the balconies and side walk. The rooms were small. There were no amenities except the laundry room. The check-in process was vigorous and frustrating.
- 3/5
Expect to buy your own toilet paper, toiletries, towels, cups, plates, pots, etc. you have to sign stating you aware upon checkin but no notice about this when booking. I get the cups/plates but just one roll of toilet paper, no matter how long you stay, is disappointing. The heater spits out charcoal at you and will ruin your white sheets. The TV in rooms are awkwardly positioned so you’ll have to turn your head to see. The water shut off randomly 3 times when I needed it most & likely cut off other times I didn’t notice. Front desk will help you, but not willingly and they’ll remind you to read the notice you get upon checking in. Which covers them for the lack of amenities. If you don’t sign you can’t stay, and risk losing the your money if you cancel. I thought this was standard until I stayed in the Austin Uptown Suites. Much better experience and service. Overall they lack amenities/hospitality, but if you get a discounted rate, take it. Better than nothing if you’re spending weeks here and can afford/bring your own amenities.
- 1/5
My check in was at 3pm. My room wasn’t ready- no refrigerator and hadn’t been cleaned. I couldn’t check in until around 5pm! The carpet was wet and stained. The room was dirty.
- 5/5
As most of you already know at this property you pay for 1 week at a time. The staff is friendly the service is wonderful. There is a state of the art laundry room. Location is convenient to both downtown and San Antonio Airport and InTown suites has the best Hotel Wi-Fi in San Antonio. Whenever you turn the TV on all of the channels and programs gently scroll across the screen in big letters. Air conditioning is top notch. WOW!
- 4/5
Bathroom door was messed up but other than that i was ok
- 5/5
Great stay great staff
- 3/5
The hotel does not have enclosed hallways they are open. I experienced several mosquitoe bites and opted wearing jeans, leggings, or pants whenever I spent time in my room, especially at night.
- 1/5
The property was clean on the outside but the room was infested with roaches! The sheets were not changed and had hair on the pillow cases. Stained sheets and hair in the sheets as well. This place is not at the airport either. Lot further from the airport
- 3/5
It was ok but not great either people walking around at night like homeless and also saw a prostitute that just kept staring at us
- 5/5
It was great friendly staff clean rooms
- 4/5
It was in a good locatiion and near stores i visit.
- 5/5
Arriving after office hours was no problem. Onsite management was available 24/7. Location was great, I used VIA the local bus company from the airport to InTown Suites, and all week long for $12.00. The room was comfortable, never used the air conditioning. Groceries, Walgreens, and restaurants were all within walking distance. Enjoyed my stay: visited the Alamo, 4 missions, San Fernando Cathedral, Witte Museum and enjoyed time along the Riverwalk. Early checkout was no problem. Very early taxi to the airport was $10.55. Great location.