Hotel Emma at Pearl on the Riverwalk
About Hotel Emma at Pearl on the Riverwalk
Featuring free WiFi and a year-round outdoor pool. Just 1.3 mi from The Alamo. The hotel has a sun terrace and fitness center, and guests can enjoy a drink at the onsite bar. Private parking is also available. The property is adjacent to the Riverwalk. All rooms have a 48" flat-screen TV. Certain units feature a private terrace with views of the San Antonio River or of the city. Rooms have a private bathroom equipped with a shower, bath robes and slippers. There is a 24-hour front desk at the property. Guests can also enjoy the library. Supper serves a seasonal, farm-to-table menu of South Texas cuisine. The onsite market, Larder, offers local groceries, wine, beer, baked goods, flowers, meats and more. An intimate setting for craft beer, classic cocktails and wine is offered at the Hotel Emma's bar and club room, Sternewirth. The area is popular for golfing and cycling. The hotel also offers free use of bicycles and car hire. Ripleys Believe It Or Not Museum is 1.4 mi from the property. The nearest airport is San Antonio Airport, 6.2 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
Hotel Emma is a beautiful and unique property with exceptional service, attention to detail, and a rich history. Guests consistently praise the staff for their friendliness, attentiveness, and professionalism. The hotel's location, amenities, and design are also highly regarded.
- Exceptional service from friendly and attentive staff
- Beautiful and unique property with a rich history
- Some guests found the hotel to be expensive
- Occasional issues with room readiness and noise
- 5/5
Exceptional
- 5/5
EXCELLENT SERVICE MORE TIME TO ENJOY PROPERTY
- 5/5
EXCELLENT SERVICE MORE TIME TO ENJOY PROPERTY
- 5/5
Exceptional
- 0.5/5
What was luxurious was the Pearl's aluminum water bottle, I indulged in drinking from it every day because we don’t drink alcohol. We got cited for taking this aluminum water bottle from the library. I also love the lavender body wash and lotion. I love how we were given a short history of the hotel when we checked in. It took me 3 days to appreciate the place. The longer I stay, it grows on me and feels a lot more 5-star esp during weekends. Someone went into our room even with DND sign to deliver 6 glasses of bottled water for no reason. There are only 2 of us, and we still have 2 glass bottles in there. Someone wants to call us out for taking PEARLS aluminum water bottles instead of drinking the water in glass bottle. We were humiliated and, at the same time felt unsafe that DND was broken. It’s hard to sit on springy old upholstered chairs in the lobby and at Sternewirth bar. Toilet sit so cold with poor ventilation. The hotel was supposed to have Engineering check who went into the room when a sign was placed as Do Not Disturb. Someone had placed 6 unwanted glass bottles of water for unknown intentions. It’s distressing to think someone went into our room, and the hotel didn’t get back to us about their findings. We stayed here because my son graduated from the nearby Army base. We dined at Mesquite, Ladino, Best Quality Daughter, Butcher House, and Lorianne. We shopped at many good restaurants close by, shop at Pullman Market. The hotel parking is not free, $45 a night.
- 0.5/5
What was luxurious was the Pearl's aluminum water bottle, I indulged in drinking from it every day because we don’t drink alcohol. We got cited for taking this aluminum water bottle from the library. I also love the lavender body wash and lotion. I love how we were given a short history of the hotel when we checked in. It took me 3 days to appreciate the place. The longer I stay, it grows on me and feels a lot more 5-star esp during weekends. Someone went into our room even with DND sign to deliver 6 glasses of bottled water for no reason. There are only 2 of us, and we still have 2 glass bottles in there. Someone wants to call us out for taking PEARLS aluminum water bottles instead of drinking the water in glass bottle. We were humiliated and, at the same time felt unsafe that DND was broken. It’s hard to sit on springy old upholstered chairs in the lobby and at Sternewirth bar. Toilet sit so cold with poor ventilation. The hotel was supposed to have Engineering check who went into the room when a sign was placed as Do Not Disturb. Someone had placed 6 unwanted glass bottles of water for unknown intentions. It’s distressing to think someone went into our room, and the hotel didn’t get back to us about their findings. We stayed here because my son graduated from the nearby Army base. We dined at Mesquite, Ladino, Best Quality Daughter, Butcher House, and Lorianne. We shopped at many good restaurants close by, shop at Pullman Market. The hotel parking is not free, $45 a night.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Staff were excellent and helpful. Nothing
- 5/5
Staff were excellent and helpful. Nothing
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Staff was exceptionally kind and thoughtful. Petra the head concierge went out of her way to make my stay special. Michael the hotel car driver was also extremely kind and his service was great! the entire hotel is architecturally stunning. Location in the pearl district was perfect! Personally, although the available coffee-on-request service was interesting, I would really have liked a coffee service in room (or even a hot kettle with coffee/tea options) for those late night or very early morning "needs".
- 5/5
Staff was exceptionally kind and thoughtful. Petra the head concierge went out of her way to make my stay special. Michael the hotel car driver was also extremely kind and his service was great! the entire hotel is architecturally stunning. Location in the pearl district was perfect! Personally, although the available coffee-on-request service was interesting, I would really have liked a coffee service in room (or even a hot kettle with coffee/tea options) for those late night or very early morning "needs".
- 5/5
Exceptional
- 5/5
Exceptional
- 2.5/5
They put me in a room next to a World Cup watching party that went late with loud music. The risotto was awful--tasted like stomach acid. The bottled water did not taste good. When I checked out I have never NOT been asked "how was your stay"?
- 2.5/5
They put me in a room next to a World Cup watching party that went late with loud music. The risotto was awful--tasted like stomach acid. The bottled water did not taste good. When I checked out I have never NOT been asked "how was your stay"?
- 5/5
Everything. Spacious, friendly, helpful staff and very clean. There is nothing I did not like
- 5/5
Everything. Spacious, friendly, helpful staff and very clean. There is nothing I did not like