Hotel 1914 - Historic Alamo Riverwalk, an Ascend Collection Hotel

Had a problem initially but it was addressed immediately. Parking is expensive everywhere so plan on walking or renting scooters. Make sure to thank & tip Vanessa for getting a hot free breakfast ready every morning.

Very nice with all the antique amenities and close to the Riverwalk

From the start, the parking situation was highly frustrating. There was no standard parking available, and we were left with the choice of paying $50 for valet or $122 for nearby daily self-parking. Furthermore, upon arrival, I had to wait 10 minutes for my room to become available. The issues continued inside the room. The television did not work, and when I tried to call the operator for assistance, no one answered. I had to go down to the lobby myself to get help. Eventually, a housekeeper came to the room and had to climb on top of the furniture just to plug the television cord in. Shortly after, I discovered that the room's remote control was also broken. Once again, I called the operator twice without success, forcing me to return to the lobby and wait for someone to assist me at the front desk. When I explained my frustration to the staff member on duty, she was polite but informed me that the maintenance team had left the property at 4:00 PM and that she could not be of much help, other than sending another remote control with a housekeeper. This has been the worst experience I have ever had at a hotel. Given the lack of basic amenities, the broken equipment, and the unresponsive guest services, I request that management review this matter. Sincerely, Maria Gil

Breakfast !

The room was clean and the staff were friendly. It's very close to the Riverwalk and you are right down town. The only draw back was parking. They only offer valet and it's $45 a night. I do wish they had other parking options but but I definitely enjoyed my stay and will stay here again.

Super good

Excellent

Everything was good and funtional. The pool very clean and I got to enjoy by myself like around 9:00pm. The breakfast with multiple options. The staff members very comunicative.

So the pictures of the hotel look amazing on the website but its a whole different story in reality. The hotel looks run down and dirty. There were 2 people there part of the staff that were very nice. There was one in the night shift who was an A**. He would not help at all. Our room was so hot , he would not give us a fan , when the guy before him had told us that he would leave one there for us. I was not impressed. Their breakfast was good. The room they put us in was so small and on the website it looked big. Dont be fooled by the pics. Also just be prepared to pay 60.00 a day for parking. Although I was able to speak to a guy there and he gave me a small discount after he saw how upset and dusgusted I was with the false advertisement. The only advantage there was how close everything was to the hotel.

The room was clean and perfect for 2 people enjoying an overnight in San Antonio. The AC was cold and had everything we needed to be comfortable

Mucho ruido de lado de el parcadero

Quite and clean rooms great breakfast.

I love this hotel but when we check into our room. The room was still dirty and not clean but the housekeepers got on it right away.

Nothing at all! The managers were rude, came to our room yelling all because we told them there were stains on the towels

Very good

The room was very clean when we came in and the staff was super friendly and helpful and the breakfast was AMAZING highly recommended the chorizo sausage. Overall the stay was amazing and we can’t wait to stay in this hotel again

None. I did not like the size of the room, i reserved disabled room since i have a veteran disabled husband with me. Front desk told me that there was no more available room for us. Never coming back here

Good environment, beautiful view, good customer service. Helpful people, lots of different food and it’s good. As well very nice room to stay in. Nothing everything was good.

Unfortunately, my stay at this property was extremely disappointing. From cleanliness issues to poor service, I was honestly very unimpressed with the overall experience and would not recommend staying here. One of the most concerning issues was finding human feces in the elevator, which was extremely unhygienic and unacceptable for a hotel. We also needed a shaver during our stay and discovered that the room phone was not working, so we were unable to contact the front desk directly. When we called the front desk using a cell phone, we were told that we would have to come downstairs ourselves to pick it up rather than having it brought to the room. The valet service was another major disappointment. Our vehicle frequently took 10 minutes or more to be brought around, and we had to communicate with the valet several times before our car was retrieved. I specifically chose to pay the additional $40 valet fee because I wanted the convenience of having my vehicle safely stored and readily available. Unfortunately, the valet service made me feel less comfortable about the safety of my belongings, not more. What concerned me even more was noticing through my vehicle’s app this morning that my car had been left unlocked. After paying extra specifically for valet service because I was concerned about the security of my belongings, this was extremely unsettling and completely defeated the purpose of using valet in the fi

This location is ideal. I will return to this hotel in the future, as it has everything you could need—cleanliness and highly helpful staff. It was a pleasant stay.

The location was perfect walking distance to everything. The noise at nighttime and the fact that we had schedule cleaning in the morning instead of not knowing we had to call. And that our refrigerator was not working is a little downer and the WiFi was in and out was a little upsetting.

Exceptional

The history No stair use and no walking around to check out the hotel

Was close to downtown shopping centers and restaurants Good location

ALL WAS GOOD , ROOM WE HAD WAS SMALL. BUT WORKED FOR A ONE DAY STAY. IT WAS CLOSE TO MOST THINGS TO SEE, RIVER WALK, ALAMO. TV WAS A MESS TO FIGURE OUT BUT IT WAS A GREAT PLACE TO STAY.

Front end clerks very friendly. The pool is fabulous. The beds are fabulous

Good

Pleasant

It’s a little loud on a Friday night but very close walk to the river walk

It was close to the Alamo and river walk and had a buffet breakfast

Proximity to downtown Parking

Good place to stay just elavators very small

It being downtown and close to everything. The room was super small. And it smelled like spices all day.

Superb

Great time, great price, great...

Disappointing

Very good

Good hotel in good location and great price. Rooms are small but we don't visit places to hangout in hotel rooms. Staff was very friendly and helpful. Valet people were right on point too. Will be checking this hotels rates anytime we come back to San Antonio.

Ok

Very good

Pleasant

Great place to stay. Close walking distance to riverwalk and Alamo. Fantastic Indian restaurant attached to hotel. Smallest rooms but clean and great value. Staff was very helpful.

Good breakfast every morning. Updated and very nice for a Hotel over 100 years old.

We didnt even check into the hotel we wanted to cancel it but they couldn’t let us horrible experience I just want my money back

Rooms were super clean, staff help me with valet parking. Love the breakfast every day was different and delicious.

La propiedad tiene muy buena localización cerca de los puntos turísticos. Buen desayuno, todo limpio, personal atento.

Tiny rooms with old windows that transmit all the outside noise. Musty smell in the hallway and thin walls that also allow sound from next door.

Clean room and good location

Carpets need to be shampooed

Front desk was very helpful in switching our room. Our first room had a musty smell which my allergies would not tolerate. Switched our room and it was fine. We didn’t use the pool but it was definitely smaller than I expected. The water pressure in the shower was terrible. It is a historic building so we were aware that it might not be as updated as we normally would have booked. The complementary breakfast was decent. We didn’t eat at the restaurant for dinner. It is about a 5 minute walk to the Alamo and the river walk. If you are a light sleeper be aware you can hear the street noise until after 1130 pm. All in all we had a great time visiting San Antonio and staying at the hotel 1914

Pool is closed for maintenance & elevators are not working. Waiting on parts from India.

Room was very nice, big and clean. Staff was very helpful. Breakfast was nice.

We loved the historic ambiance while still being updated to today’s expectations of quality.

The Room was too small for a KING SIZE bed, No Room to move around or to put your stuff, The bed took up all the room just enough to get on the bed, Room 310 it needs a single bed or a Full-Size bed. Parking charged me over $100 dollars when they told me a different price, we arrived late Friday evening and left Sunday morning, Never again at this location.

Everything was great but we did have to ask for a fan just to have air circulation. The lowest the thermostat went was 67 and we are chunky so we needed extra air. Definitely on planning on staying again, it was walking distance to pretty much everything we did.

Brian was helpful explaining parking and taking care of our vehicle. Leeza was great taking care of us at checking in and check out. She was friendly, helpful and professional. Room was clean, and comfortable. It was not a large room but it had everything you need. It was also close to river walk and other sites im walking distance.

They don’t respond to customer inquiries

Parking for $40/night (not including the gratuity) was also a bit unattractive, but I understand it was downtown. That's still a bit steep just to move a car across the street. Other than those things, I have no real complaints.

Hotel 1914 was true early 20th C. flavor with some modern updates .It has character, which most modern hotels don’t have . We found everyone we met to be helpful and friendly .

The pictures and the price were very misleading. I paid almost $200 for one-night, a last minute booking. When I arrived I found that the hotel was dirty. Smudges everywhere, dirt on the floors in the lobby, everything looking worse for wear compared to the (probably AI edited) pictures on Expedia. The room I was assigned was a single king on the 7th floor and in the hallways the carpets were caked with dirt and lifting off of the floor on the steps. When I got into the room it was TINY, dated, dilapidated, and smelled like an absolute ashtray. Mind you, I was not expecting a brand new hotel and actually like historic hotels generally. I was disgusted and returned to the front desk. The clerk did offer me a bigger room, but I was less upset about the room size and more so completely grossed out and dissatisfied at that point so I declined. I am still waiting, trying to get some kind of refund. I would not recommend. They desperately need to clean and update this hotel, or lower the prices and quit catfishing with their photos.

Very clean room. Front desk people were friendly and courteous

Very clean room.

This property was just very warm coming in from the Texas Hear in me d July. You want to feel the coolness of AC but that was never t the case. The only thing that was not ce and cool was the pool.

The room was clean, the staff was friendly and the hotel is within walking distance of everything.

The bed was really comfortable the indoor open roof pool. The rooms were clean I just didn’t like the barn door in the restroom because the door still stays open and the cold seeps in when showering. They had valet. Staff was friendly

This very clean and close to everything it really no need to take my car out and they are pet friendly thank you

The room was clean and comfortable. The breakfast is typical of a continetal hotel offering. The valet parking is confusing, unnecessary, and not affiliated with the hotel. The lot is adjacent, and parking is easy and cheaper than the valet. Do not stay on the ground floor as staff congregates by the room windows during their breaks--we had to ask them not to talk loudly/yell outside our window DAILY over the course of almost a week.

Great place animal friendly great food great history

Clean room and available parking

Parking is cheating at the hotel Breakfast was good and pool was inside but the rooms are kinda small but overall good for two people max

We did not stay. We checked out right away. I asked for help in refunding my stay since the pictures looked nothing like the website. I was not offer any assistance with refunds.

Staff was helpful but the stay overall was not impressive

Muy limpios, desayuno variado, cerca de todo.lo unico Muy caro el estacionamiento

H

We found carpet beetles in our bedding. The hotel room reeked of Indian food due to there being an Indian food restaurant under the hotel. Even with a heavy duty room freshener spray, the smell remained. The hotel is old and run down. Elevators were small and could fit max two people with two luggage’s. It also smelt dirty and disgusting. Walls are also very thin. We could hear music and noise from outside til late at night. Would only recommend this place if you need something cheap and have zero standards.

Closer to main tourist place and restaurants.

I enjoyed my stay here at this very nice Historic Hotel. My room was nice and comfortable. I love the historic decoration throughout the hotel. One in particular was the old-fashioned antique sewing machine. It brought back memories of when my great great grandmother had one. The valet staff was very helpful, breakfast was good the staff kept the food coming and kept the restaurant clean. I like the thought that the places I went to were very close to the hotel.

the gym is broken, so you can only use dumbells. Tons of mosquitos and broken AC and dim room lighting. Parking will cost you 60 a day. And the indian food they serve is terrible, i never seen someone mess up an omelette as a grown adult. Overall stay at the hiltons or monarch for the same price but will reflect what you pay for. Only helpful people is the front desk lady, and parking. If you get the indian guy, you better hope you are white is all i can say.

The staff was helpful

Everything was good except parking is high everywhere

Location walking distance to river walk and the Alamo

There was a slight stinch every time I entered the room. The room doesn't get cold only one spot does. I went in the middle of summer so it was hot also on weekends music so loud till 1 am cause of a rooftop bar next door. Louder than the TV in my room. I would pay more than to stay here again or just find another cheap place to stay.

The staff was incredibly friendly and welcoming, and I appreciated the thoughtful snack selection they offered. My room was spotless, the bed was exceptionally clean and comfortable, and everything felt well cared for. If you’re looking for a unique boutique hotel with charm, cleanliness, and wonderful hospitality, I highly recommend the 1914 Hotel. I’ll definitely stay here again!

Wonderful hotel. Great spot and walkable distance for all the main attractions. Will be staying again.

It was a good stay

Location, overall visit and cleanliness was great. Minus one star because it did not cool off in our room at all. It was very disappointing our room did not get cold which made it a bit unpleasant.

The place is old and outdated. Some of the Older historical hotels are in much better shape. There is no place to pull into for valet, its just on the street and hard to get to. The inside was humid and damp, there was a weird smell. The room was beyond small amd ours was dirty when we walked in. The toilet was not clean, a bag of trash in the sink, and a dirty towel on the sink counter.

It was good , except everything was small from the rooms to the elevators- Cramped,

No me gustó que no tiene estacionamiento , en fotos vi un bar pero no mire nada estando en el hotel

Nasty Smell!!

The property was nice and mostly clean. My shower did have some hair so that was a bit gross. My fridge was not working properly. The AC didn’t seem to freshen up the room according to its setting. I did not feel comfortable using the public parking next-door. I had the hardest time with valet parking. They process payment and requesting of vehicle through an app, though it seems to breakdown every day. Even though I had previously requested my vehicle, I still had to tell the staff to go get my vehicle. If not, they would not go get it. One of the days I came back like at 11:20 PM and there was no valet available. Keep in mind I was coming back, meaning that had I needed to go out at that time, I would not be able to get my vehicle. The most I waited for my vehicle was about 45 minutes. And on top of that it was about $153 for three nights. Pretty pricey for the poor service. The night setting is loud. You can hear everything through the walls. Music and street traffic mostly. Over all the stay was good.

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The room was very clean and the breakfast was excellent!

Didn’t clean room daily

Really beautiful room and amazing hotel. only suggestion I have is that hallway had some type of odor. I love good smelling hallways that’s an easy fix with some professional air freshening products. Overall room was very comfortable and bed was perfect like a 5 star hotel, breakfast was decent but I am not fan of packaged eggs If they can cook fresh scrambled eggs instead that would be amazing… overall a great place to stay

The room was ok, but I didn’t like the fact that the mattress was heavily stained on both sides. I check everything when staying at a hotel, and better mattress protection would’ve prevented that. That’s why I bring my own mattress protection and sheets. And the remote wasn’t working properly, and the fact that the room doors were so close together. I wouldn’t recommend this hotel to no one because you have to pay for parking, and on top of that, they expect you to tip. What a rip-off! This was my 1st and last time staying here.

Check in and check out was not good

The breakfast was cool

Valet guys were helpful and friendly and offered us a fair price. Front desk staff seemed ambivalent about our arrival, questions, and departure. Our A/C unit was dripping and the room smelled a little damp - front desk staff did not seem concerned. We had a spacious, comfortable first floor room right on the street - it was noisy until about midnight, then it was quiet. Breakfast was adequate - fresh fruit would be a nice addition. Easy walk to Alamo and River Walk. Nearby blocks feel pretty seedy.

Great stay! Smiling Front Desk staff! Very cozy!

This hotel is in a great location and has great atmosphere . Staff was extremely helpful and knowledgeable. The only negative wasa lack of electrical outlets at the nightstand if you have medical devices. I would definitely stay here again .

This is a fantastic hotel. You can see history in the architecture. Tried the restaurant, Indian food is not to my liking but the staff was great. Walking distance to the Alamo, Towers of the Americas and the river walk, Riverwalk mall and the Go Rio cruise. Used the city pass which was great!! Would definitely stay here again.

The hotel itself is a beautiful historic building that has been very well maintained. While the rooms are on the smaller side, that's to be expected in a property with this much character. The rooms were exceptionally clean and comfortable, and since most visitors spend their days exploring San Antonio, the room size was never an issue for us. The complimentary breakfast buffet was excellent, with plenty of options and a great way to start the day. The attached Indian restaurant was an unexpected highlight of our stay. The food was outstanding, and I highly recommend the Chicken Tikka Masala. The staff were friendly, welcoming, and professional throughout our visit. Check-in and check-out were both quick and seamless. Parking is valet only, but at $45 per night I felt it was worth it for the convenience, security, and in-and-out access. Overall, Hotel 1914 offers a great combination of history, cleanliness, excellent service, and a fantastic location. I would absolutely stay here again and highly recommend it to anyone visiting San Antonio.

Super easy check in in and nice room

Had to pay 50+ USD for the night. Great location..

This is a great little hotel for a very reasonable price for downtown. The rooms and elevator are small. For the elevator, it would carry about 2 people with luggage. Everything has been updated perfectly. Knowing this is an old Hotel makes the small rooms size make sense. The breakfast was good. It’s in an attached Indian restaurant, but is the good, standard hotel hot breakfast. This hotel Is within walking distance of places like riverwalk, Aztec theater, majestic theater, and several downtown hotels spots. This was a great choice for us!

Great location. Staff were awesome and the facilities were clean and prestine.

We were given a room right next to the lobby, which was right next to the street knowing that we had a small child and we were forced to lsiten to city honk all night due to the basketball game.

Rooms were clean , safe and big ! Parking used valet was very good service. I would use again!

Small room. Not as advertised

However, there were several serious issues affecting rest. First, the room faces the street, and noise from pedestrians and traffic is noticeable. We stayed on the first floor, and the windows are fully transparent without any privacy film. Without closing the curtains, people outside can clearly see into the room, which reduces privacy. The most severe issue occurred last night. Due to a major basketball-related controversy downtown, the area became extremely crowded. Numerous vehicles gathered on the streets, repeatedly honking horns loudly and continuously, with shouting and yelling from pedestrians. The noise lasted from around 9 PM until approximately 2 AM. I tried to contact the front desk to change rooms, but was told no rooms were available. This was one of the most difficult nights I have experienced during travel in many years, and I was unable to fall asleep until around 3 AM. I would suggest the hotel: * Inform guests about potential street noise in advance * Improve sound insulation or window privacy * Provide warnings during major city events that may affect noise levels I will also make sure to note noise sensitivity when booking in the future.

Had to wait for check in no one at the front desk no bell to ring ect finally after waiting someone came out from back. Was lead by info on line it was a lot closer to river walk too far to walk had to take Ubers to everything.

Amazing service overall. Very clean. Good breakfast.

The location

-King with “Sofa bed” was not a sofa bed, more like a foldable chair that was very uncomfortable for my son. -The bathroom sink was very slow to drain

A bit of confusion on where to park. But everyone was friendly

This was a nice place to stay, it was clean and comfortable. The outside surroundings could get a little loud at times, but it wasn't too bad. The breakfast was ok, plus it was free. Getting around on foot was manageable for what we wanted to explore downtown.

There's a paid parking lot right next to the hotel. A lot of shady characters around. One guy was passed out right there and there were other homeless and drunk folk loitering around. The hotel itself is at the end of the road and the staff mentioned that even they don't venture out in the other direction. If you're on a budget you could stay here but if you can afford a better place, you can find places to stay in better areas. Proximity to the river walk isn't a perk exclusive to the hotel, the whole town is along the river walk, so just pick any place and you'd be by the river walk. This place is just a block away from Alamo, though and other touristy places though.

The building itself isn’t much to look at but It is in a convenient location, extremely clean & a short walk to the riverwalk, not to mention, a full breakfast is included with their very reasonable rates.

Clean