Home Suites Hill Country

Good

To cluttered

The clerk was very pleasant. Location is great and quiet. And I was able to park my 52 foot long truck and trailer, I was very pleased

Dirty beds , had to go ask for clean sheets . The beds were made but the sheets not changed out . Lots of hair from previous guest . Spots on sheets . The tile floor was so dirty, and it felt waxy to walk on.

Toilet push button was broken n no air conditioner cover for unit in the room

My car got hit pretty good in the parking lot and of course they could not do anything about it

Great if you need hwy access and cheap prices

Ice machine didn’t work. Bed was hard. Sheets sucked. No soap. Don’t stay there. You get what you pay for.

Only plus is free limited parking. The negatives (while I was there) 1. Ice machine out of order 2. Laundry out of order 3. You must exchange your used towels at the front desk, but only between certain hours of the day 4. Beds are ROCK solid 5. Sheets and pillow cases stained or dirty.. BOTTOM LINE, YOU GET WHAT YOU PAID FOR

The staff was friendly, great value for the price N/a

Not to many parking other than that everything was great

Staff is great very approachable and helpful Bed’s uncomfortable old wooden stairs and steps parking lots it horrible messy and junk cars

Room was dirty. Bootmark on tub with hair left in tub.

Everything

Staff was rude and had given wrong information due to miscommunication throughout the staff

Everything

Price however I found out why the hard way. I retired from the pest control industry after 20 years of service & I was a specialist. I know a bed bug when I see one I do heat treatments for hotels and motels all around town. When I found them in room 204 I packed up and left. I notified the front desk and was advised to call later that morning. Which I did to be told to call the next day again because they had to have a pest technician inspect the room. I checked in around 10:30-11:00pm and left around 3:30am. Highly disappointed with this situation as it still hasn’t been resolved.

Close to other businesses and the hotel where our church activity function was located at. Thank you! The washer was down and not working - laundry.

Fast helpful staff. Clean rooms and safe property

Clean, quiet and great value Needs a little updating. People hanging around outside in the parking lot made it a little uncomfortable.

Horrible hotel. They gave away our rooms. Staff & management

I had to check out ?

My short stay

The Ladies are awesome, Sabrina is professional, happy, energetic and Beautiful ?, they deserve a bonus and a raise

The staff was excellent and very helpful. The bed was comfortable for a night on the road. The room was a little dingy but it's a cheap hotel. ?‍♀️ No view..A little overwhelming with other guests lingering in the parking lot. No coffee or breakfast as well. Lock your cars and make sure you have everything valuable with you. Pool needs to be maintained too.

They over booked rooms. They didn't have a room available when I got to the property

We went to six flags and since it’s very closer to the park and good enough for the price.

No breakfast ?

Calm

Nothing at all Horrible customer service from the alleged general manager Sabrina verbally attacked me canceled my reservation wouldn’t discuss my reservation. Civilly threaten to call the police on me. If I didn’t leave, wouldn’t give me contact information for her supervisor I had just gotten there by Uber was there for work did not know the area at all and was forced to find another hotel and Uber due to her poor customer service skills

The a.c. unit kept knocking every 30min waking me up suddenly from sleep

Front desk staff at check in and checkout were Both very quick and efficient while still being quite personable :)

Nothing Dirty room, everything broken, room didn’t match the images posted

good room

Very clean!!

No issues

25$ deposit was surprisingly. Pay 30$ extra and get better place.

The staff was very nice and knowledgeable.

Would love a free continental breakfast.

Would love a free continental breakfast.

After reserving the room via the app, I tried calling the property for 5 or 6 hours and not once did anyone answer. When I arrived at the property, I was informed of a $25 deposit. I asked through chat and tried calling for the specific reason. The person working said the $25 deposit was mandatory. And, to make matters worse, he sat there and watched me struggle to find the money until almost 3am, when I finally got into my room. Then, the next morning as I'm going to check out, I'm informed by the office that I will not be getting my deposit back because a young woman THAT HAD NOTHING TO DO WITH RESERVING OR PAYING FOR MY ROOM SAID SHE WAS RUNNING LATE LEAVING. BECAUSE THEY GAVE HER EXTRA TIME TO LEAVE, THEY KEPT MY DEPOSIT. This was nothing but a money grab akin to flat out theft. The second that happened, this hotel stopped existing for me and I will never consider staying there again and I will do everything I can to convince others to look elsewhere. ITS ONE OF THOSE PLACES THAT WILL FIND ANY REASON TO KEEP YOUR DEPOSIT, INCLUDING JUST FLAT OUT STEALING IT FROM YOU. LOOK ELSEWHERE. DO NOT STAY HERE!

After reserving the room via the app, I tried calling the property for 5 or 6 hours and not once did anyone answer. When I arrived at the property, I was informed of a $25 deposit. I asked through chat and tried calling for the specific reason. The person working said the $25 deposit was mandatory. And, to make matters worse, he sat there and watched me struggle to find the money until almost 3am, when I finally got into my room. Then, the next morning as I'm going to check out, I'm informed by the office that I will not be getting my deposit back because a young woman THAT HAD NOTHING TO DO WITH RESERVING OR PAYING FOR MY ROOM SAID SHE WAS RUNNING LATE LEAVING. BECAUSE THEY GAVE HER EXTRA TIME TO LEAVE, THEY KEPT MY DEPOSIT. This was nothing but a money grab akin to flat out theft. The second that happened, this hotel stopped existing for me and I will never consider staying there again and I will do everything I can to convince others to look elsewhere. ITS ONE OF THOSE PLACES THAT WILL FIND ANY REASON TO KEEP YOUR DEPOSIT, INCLUDING JUST FLAT OUT STEALING IT FROM YOU. LOOK ELSEWHERE. DO NOT STAY HERE!

They always have very clean rooms here and even a little snack pantry. Very sweet staff.

Great deal

I was booked for three nights, but checked out the first morning, to find something more acceptable. Polite staff, though.

Only drawback for me is pets are not accepted and I travel for work with a 4.5lb dog I use with my clients. I work with the elderly.

Great place to stay...I will go back when I am in boerne.tx

Free continental breakfast for be wonderful.

Love it

Very nice all around. Would like a free breakfast though since traveling out of town for work.

The only thing I would like to see that is not already there is a free breakfast.

Good

Bathtub dirty. Staff very helpful and accommodating

Our stay at Homes County Hill Suites was good! It was located in a beautiful area with everything close by due to the frontage/expressway. The motel itself was good for a temporary stay, it looks like it needs some detailing done (redo paint job on stairs, repair the out of order washer and dryer, our bathtub was severely peeled/chipped). The room smelled clean like fabuloso, I appreciated the desk that was very much used, I loved that there was a pool, and the fridge was elite, and there was a microwave! The location was good overall, you could hear the cars passing by on the frontage but nothing too bothersome. Overall good place for a VERY good price!

La habitación está bien

Towels have stains and hair on them.

Muy buenos

Morning front desk lady rude and mean and kept my deposit for using a towel on my car and banned me from renting there AGDIN because I used a towel a little washcloth

Sucked very dirty and staff sucks

Staff is lady on am shift real mean and rude and lies and said I can't stay here no more and kept my deposit

I didn’t even enter the room. There were people loitering around. It was really sketchy.

The HillView Inn did not meet my expectations. I had read previous reviews and knew it was an economic stay but with the front desk giving me a key to an occupied room and then disappearing for 30 minutes. Had multiple guests waiting in lobby. Water shutting off mid shower on my wife was another hiccup. I wouldn’t recommend and won’t be staying here again

It was okay. It was for a small trip , so it was convenient to stay . The staff was friendly and helped when I had issue with a TV they moved me to a room where the TV work so I appreciate that . So if you are looking for a good stay look at Hillview Inn

The first room’s TILE floor was wet with condensation when I walked. I turned on the loud air conditioner and began unpacking. Then I noticed a large puddle of water and more water coming out of the wall from the air conditioning unit. I called the front desk and asked for someone to look at it. The attendant came out and looked at it and gave me a key to another room. I don’t think this was the first time this happened. I walked up the stairs to the second room. The stairs looked like they were going to collapse at anytime due to rust. I entered the second room and was hit in the face by the smell of dead rats. I immediately went down stairs and turned my keys in. HillView Inn is not a safe place to stay. I asked for a refund and they refused. Not that I am surprised by the way run their Inn. Don’t stay there if you have the choice.

Awesome place

I canceled within 10 minutes of booking. I asked & expected a hotel not a filthy motel. I did park & walk in. Dear God. I would not have a dog stay here. I stayed at the lovely, clean Holiday Inn down the street. Not good.

The bed itself was actually comfortable, but I still used my own towels to lay on top due to concerns about cleanliness. I didn’t get a chance to take photos because I was in a hurry, but I wish I had—just so others could see the condition of the place. Also, be warned: the 10/10 reviews are highly questionable. Most are just two-word comments full of misspellings, likely left by the property owner or staff to boost ratings. Don’t be fooled by them. With some real cleaning and upkeep, this place could be great. But as it stands, I wouldn’t stay here again.

good place and cheap

Ok time. Couldn't get remote to work for normal tv so I passed. Was just enough towels. I would go back

Liked how easy it was for me to be able to get a room so late at night and at such a great price for what they are offering.

It was awesome

Hotel was dirty in general. Bags of trash by the stairs, there were roaches in the room. I will never be back 👎

nice clearks

The room wasn't ready at check in but they made it ready while i waited. It was a busy weekend with hotels booking for the final four so I wasn't too upset about it. The beds were surprisingly comfortable. The price was great and i would say the place was better than other places in similar price ranges.

Old, smelly and a lot shady looking people, the area is great but the property is not good

Nice stay for a day. Great Staff! For the price, you can't go wrong.

The sleeping area was acceptable but the sink area was stained and the bathroom door needs repair.

The property was not maintained very well, and services were minimal at best. The staff were friendly enough, but not forth coming about tv or other services.

This property’s location was misleading to the quality. It was disgusting and the rooms were in terrible shape. I’m pretty sure we got bit by bugs in the room. It had an overpowering smell of bleach yet was so dirty inside. The noise level was unreal. The parking was a mess. The room couldn’t hold a consistent temperature. All in all I felt I wasted every cent there. Didn’t even sleep more than an hour. 0/10. Never again.

Nicest family that runs that place. Extremely Clean and they go out of there way to accommodate you

The hot water in the shower is not working properly

It’s a bare minimum hotel. One hand towel and one washcloth for two people. King size bed with small square pillows. You can’t lay on them without your head falling off the pillow and I am a small person. Never seen these kind of sleeping pillows. Weird! I had to ask for regular size pillows.

It was very affordable

Room was comfortable and guest check in was wonderful/pleasant. Property is very well lit throughout the night.

Lo único malo es que permitan perros grandes y dejen que los dueños. Los dejen en el cuarto me. Tocó la mala experiencia que a las 8:00 de la mañana, el perro a un lado de mí estuvo aullando y ladrando por más de 1 hora. Ojalá y a las personas que llevan perros. Los pongan en 1 lugar donde no molesten. A los que estamos cansados de trabajar.

Roaches

One handicap parking, uphill walkways and parking. Not handicap friendly at all.

No frills no thrills no extras…. Beds were clean and comfy but that’s about it

The scenery

Cool 😎

It was quiet. I did not like the $20 deposit. That made no sense to me. What is $20 deposit going to cover for damages? When we got in the room it smelled like bug spray. The hardwood floors needed to be mopped. My feet got very dirty walking around the room.

Grate place

I was traveling many miles that day. I booked the room in advance. It was very late when I arrived. The rude person at the front desk told me they had forfeited my room as a no-show just 15 mins prior to my arrival! Even though I was right there and wouldn’t refund my money. They charged my credit card and wouldn’t let me stay in the room. I had to sleep in my car after spending all day in it traveling. I called the next day to speak to their manager. He said there were no charges only to find out with my credit card bill they had charged me. I disputed the charges with my credit card company Don’t stay here don’t book here. They are ripoffs and they’re very rude.

Nasty

Terrible

The staff at the front desk were very rude. There's trash all around the property trash that has been there since the first time I stayed there 9 months ago the pool is okay except it's short about a foot of water the dumpster is right next to the pool and the TVs never work oh and also there's rust coming through the faucets the shower faucet and the sink

I booked a smoking room, even paid more than a non smoking, only to find out this is a total non smoking place.

Good location. Sheets in the room were stained and woke up with bug bites every day.

Comfy and quiet.

Great comfortable place, affordable, and they even have snacks, and drinks in the office. Pool is very nice as well, and you're right next to the rim shopping center, and la cantera mall. Megan at the front office was very polite and friendly.

Stayed at this hotel recently. It was comfortable and affordable, but the place felt a bit shabby and could use some updates.

There were roaches in the fridge and room.

Flies and roaches in room.

Insects in the room; no a/c. They said vent was broken so nothing they could do.

Good on a budget !

Luv it

I wanted to upload pictures of the people looking into cars but website wont work.

Very quiet

it was nice, the lights didn’t work at all but there was a lamp

The hotel is next to the interstate and the room was very noisy. The room had some sort of fruit flies mainly in bathroom area. It had a faint smell of rotten garbage, It was so seedy all we could stand was one sleepless night. We had 2 days reserved but checked out after one night, even though we didn’t get a refund

Quick acces from the road comfortable bed

Needs complimentary water, and bed sheet cover felt dirty and also towel is dirty

It’s located to the shopping area. Affordable hotel.

The ice machine didn't work and there were not enough towels in the room for 2 people.

Sucked the mattress sunk in when u laid down and I have not received my deposit yet. I have charges for 93 and 113. And when I reserved the it said total $189

Maybe if they would have had a real box spring under the mattress it might have been better The towels were a joke they were small and thin The remote to the tv was not working

It's a very rundown place. It's very noisy, doesn't even have a hair dryer, no coffeemaker,stained towels. Down to the bare minimum. I will never be staying there again.

The floors are always wet when we stay and there are little worms on the floor in the restroom sometimes. It’s what you pay for but i think it’s better than the other hotels around the same price.

Awful place to stay, neighbors were up all time of day banging and hollering, room smelt awful of bleach cleaner, and beds were not comfortable. Bathroom wasn’t cleaned what so ever, and the tv didn’t work. 2/10

Clean spacious room. Convenient location